19-03-2020 дата публикации
Номер: US20200090132A1
Принадлежит:
In an approach for managing appointments a computer receives a request for an appointment from a user. The computer identifies a history data for a type of appointment, wherein the history data provides information regarding one or more prior appointments associated with the user. The computer receives IoT data prior to the scheduled appointment associated with the user. The computer determines one or more available appointments within a schedule based on the received request, the identified history data, and the received IoT data. The computer schedules an appointment based on one of the one or more determined available appointments. 1. A method for managing appointments the method comprising:receiving, by one or more computer processors, a request for an appointment from a user;identifying, by one or more computer processors, a history data for a type of appointment, wherein the history data provides information regarding one or more prior appointments associated with the user;receiving, by one or more computer processors, IoT data prior to the scheduled appointment associated with the user;determining, by one or more computer processors, one or more available appointments within a schedule based on the received request, the identified history data, and the received IoT data; andscheduling, by one or more computer processors, an appointment based on one of the one or more determined available appointments.2. The method of claim 1 , further comprising:determining, by one or more computer processors, that the received IoT data does not add additional time to the scheduled appointment;calculating, by one or more computer processors, an underrun; anddetermining, by one or more computer processors, a change to the scheduled appointment for the user based on the calculated underrun.3. The method of claim 1 , further comprising:determining, by one or more computer processors, that the received IoT data adds additional time to the scheduled appointment;calculating, by one ...
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