15-09-2016 дата публикации
Номер: US20160269558A1
A voicemail receptionist system includes a memory and a processor. The memory can store data relating to one or more users. An incoming communication can be handled by the voicemail receptionist system and provided with functionality based upon a user's preferences, for example. The data stored by the voicemail receptionist system can be updated at any time, or automatically updated upon updating of the data, or upon occurrence of a trigger event. Voicemail receptionist functionality can include standard voicemail system functionality as well as functionality relating to email, text messaging, MMS messaging, calendar features, schedule announcements, location data, as well as other features. 1. A method comprising:receiving, by a system comprising a processor, a communication from a wireless communications device associated with a calling party, the communication directed to a user;receiving, by the system, call data associated with the calling party;retrieving, by the system, user data associated with the user, wherein the user data comprises preference data;determining, by the system, based at least in part on the preference data and the call data, that the calling party is authorized to send a text message to the user;determining, by the system, based on the calling party being authorized to send a text message to the user, to generate a menu including a first menu option allowing the calling party to send a text message to the user;receiving, by the system, account status information indicating that a text message count associated with the user is nearing a limit;in response to receiving the account status information, determining, by the system, to disable an ability of the calling party to send a text message to the user;based at least on the user data associated with the user, the call data associated with the calling party, and the account status information, generating, by the system, the menu for the calling party without including the first menu option ...
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