29-08-2013 дата публикации
Номер: US20130223289A1
A system may include a plurality of components including a voice portal, a web center unit, an Internet Protocol Communications unit, a backbone network service unit, a network interface, an operational data store, and a process management system to connect the plurality of components. 130-. (canceled)31. An operational support system comprising: store a user profile, and', 'determine a device preference for a user;, 'a voice portal to queue incoming communications from the user,', 'route the incoming communications, and', 'distribute the incoming communications to an agent;, 'a web center unit to 'provide Voice over Internet Protocol (VoIP) services to the user;', 'an Internet Protocol Communications (IPCOM) unit to 'provide infrastructure for an Internet Protocol (IP) network;', 'a backbone network service unit to receive an indication that a user is attempting to establish a connection with a data network;', 'transmit a login screen to the user;', 'receive, from the user and based on transmitting the login screen, information associated with the user;', 'determine, based on the information associated with the user, a level of authorization associated with the user,', the account being associated with the IP network,', follow me,', 'call blocking,', 'call forwarding,', 'voice mail,', 'conference calling,', 'single line extension,', 'call screening,', 'quality of service,', 'class of service,', 'dial-plan restrictions,', 'dynamic registration,', 'secondary directory number, and', 'call transfer,, 'the one or more service attributes including at least one of], 'transmit, to the user and based on the determined level of authorization, a web-based interface that includes options for modifying one or more service attributes associated with an account associated with the user,'}, 'receive, from the user, at least one update to a service attribute, of the one or more service attributes associated with the IP network, and', 'forward the at least one update;, 'a network ...
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