KOMMUNIKATIONSDIENSTSYSTEM UND IN DIESEM ZUGEORDNETES KOMMUNIKATIONSENDGERÄT

Verfahren zur Aktualisierung von teilnehmerbezogenen Daten eines Telekommunikationsnetzes

The fact that a change of message - or fax machine text which a network client would like to make - can only be executed by the network provider poses a problem in the prior art. The invention helps solve the said problem by maintaining an address list of other service devices for every data set saved on one of said service devices. The other service devices also maintain the said data sets. A change initiated by the clients effected exactly in one of the service devices storing the data set and said device communicates the changes to the other service devices.

Kommunikationsdienstenanbieten

INTELLIGENTES NETZ

VERFAHREN UND VORRICHTUNG ZUM VERTEILEN VON DIENSTMODULEN AUF VERTEILTE DIENSTKNOTEN IN EINEM INTELLIGENTEN NETZ

Provisioning services to groups of subscribers

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

PROCEDURE AND EQUIPMENT AROUND REAL TIME OF CALL WORKING ON SERVICES IN AN INTELLIGENT NETWORK FOR THE ORDER TO PLACES

PROCEDURE AND DEVICE FOR DISTRIBUTING SERVICE MODULES ON DISTRIBUTED SERVICE KNOTS IN AN INTELLIGENT NET

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

Mutual assistance routing system for improved utilization of customer service resources

Resource management sub-system of a telecommunications switching platform

NOTIFICATION OF SERVICE CHANGES TO TELECOMMUNICATIONS SERVICE

Method and apparatus for remotely activating telephone services

SYSTEM AND METHOD FOR CUSTOMIZING SERVICES FOR APPLICATIONS

A system and method of customizing services on a wireless device are provided. The system comprises a device and an application gateway server for communicating with the device. The device has a device runtime environment having core services, a default system application and at least one custom system application. The application gateway server configured for communication with a default back-end service and at least one custom back- end service. The at least one custom back-end service provides customized services to the device. The method comprises the steps of configuring a device runtime environment with core services, a default system application and at least one custom system application, and communicating with at least one custom back-end service to customize services of the device.

DIAL BY SPECIALTY SERVICES AND MANAGEMENT THEREOF

A phone system for providing dial by specialty features that can dynamically update providers within the system. A dial by specialty service can be provided on a user's mobile device. The dial by specialty service can prompt the user to enter in specialty information, which can represent specific services or goods the user is looking for. The dial by specialty service can then search an augmented directory to find the telephone number of a provider who best satisfies the search criteria. In one embodiment, the service can place a call on behalf of the user to transfer the user to the telephone number. The providers at the time of being called can decline to accept the call from the dial by specialty service. The selected provider can also choose to be removed from the augmented directory altogether.

MUTUAL ASSISTANCE ROUTING SYSTEM FOR IMPROVED UTILIZATION OF CUSTOMER SERVICE RESOURCES

The invention disclosed is a new system and method for providing the mutual sharing of resources devoted to customer service. The system utilizes a telecommunications switching apparatus to rout incoming customer contacts to one or more pools of customer service agents. The system provides for a universal customer service interface that allows customer service agents to assist customers of other related companies. The automated system for sharing customer service resources includes a mutual assistance routing system in communication with requesting users of customer service agents, responding providers of customer service agents, databases containing customer information, thereby allowing customers who contact the requesting user to be served by shared agents.

Service deployment and renew in telecommunications network system

The invention is a solving proposal regarding to a TMN based service deployment and version updating device providing a solution for system interaction. Define all management info as management objects and transmit them in the managed area. By using Q distributor, SCP may relieve the working load of managed objects transfer process. This invention will break apart the service application management info base tree and SCP management info base tree, and using Q distributor to solve those problems regarding service arrangement in ""IN"" and the interruption while updating.

METHOD AND APPARATUS FOR SELECTIVELY ESTABLISHING COMMUNICATION WITH ONE OF PLURAL DEVICES ASSOCIATED WITH A SINGLE TELEPHONE NUMBER

La présente invention concerne un système (10) et un procédé d'établissement de communications sélectif avec un dispositif parmi un groupe de plusieurs dispositifs (70) associés à un seul numéro de téléphone. Dans un mode préféré de réalisation, ce système (10) comprend une unité de connexion sans fil (30) reliée entre un réseau d'autocommutateur privé (PBX) d'entreprise (11) et un réseau téléphonique public commuté. De préférence, l'unité de connexion sans fil (30) sert de passerelle entre le PBX (14) et un ou plusieurs dispositifs de communications à distance. Les dispositifs à distance peuvent être utilisés comme téléphones de bureau PBX standards aussi bien pour les appels téléphoniques entrants que sortants. Ainsi, les caractéristiques du réseau PBX (11) (par exemple, système d'audio-messagerie, composition à extension directe, plan d'appel de sociétés, etc.) sont disponibles pour le dispositif à distance même si elles ne sont pas physiquement reliés au PBX (14).

METHOD AND APPARATUS FOR DEPLOYING SERVICE MODULES AMONG SERVICE NODES DISTRIBUTED IN AN INTELLIGENT NETWORK

L'invention concerne un procédé et un appareil de déploiement et d'activation de services dans un réseau (202) de communication. Dans le contexte d'un réseau (202) de communication déployant une fonctionnalité de service en distribuant des objets logiciels aux noeuds (204) de traitement de service, la présente invention a trait à la répartition sélective d'objets de gestion à partir d'un gisement (230) et à la coordination de l'activation ou de la désactivation instantanée de services dans le réseau (202) de communication. En outre, lorsqu'un environnement (228) de création de services d'objets de gestion est couplé au réseau de communication (202), le procédé et l'appareil de la présente invention décrivent une commande de sécurité, de secours et de version d'objets de gestion et d'autres données du réseau mémorisées dans le gisement (230).

METHOD AND CALL MANAGER NODE FOR HANDLING GROUP CALLS

A method and a call manager node () for handling calls directed to a group of subscribers. When receiving () a request from a caller () for access to a first group of subscribers () having at least one common characteristic, the call manager node assigns () first caller-specific temporary group number (A) for the caller, wherein the first group number can be used exclusively by the caller for calling the subscribers in the first group. The call manager node further sends () the first group number to the caller in response to the request. The caller is then connected () to a subscriber in the first group sequentially or according to a scheme each time the caller dials () the first group number. The group is created according to a criteria and the anonymity of the called parties is kept. Call hunting. 1. A method performed by a call manager node for handling calls directed to multiple subscribers , the method comprising:receiving a request from a caller for access to a first group of subscribers having at least one common characteristic,assigning a first caller-specific group number for the caller, wherein the first group number can be used exclusively by the caller for calling the subscribers in the first group,sending the first group number to the caller in response to the request, andconnecting the caller to a subscriber in the first group iteratively each time the caller dials the first group number.2. The method of claim 1 , wherein the caller can be connected only a limited number of times to each subscriber in the first group.3. The method of claim 1 , wherein the first group number can be used by the caller during a pre-set time period.4. The method of claim 1 , wherein the caller is connected iteratively to the subscribers in the first group according to a predefined calling scheme.5. (canceled)6. The method of claim 4 , wherein the calling scheme comprises a calling policy dictating at least one of:when the subscribers in the first group can be accessed by ...

Transparent contact transfer system

A centralized system is provided for managing customer contacts in a customer service center and transferring those contacts between agents in a transparent manner. When an agent determines that a different representative is more likely or capable of resolving an issue associated with a customer contact, the system facilitates the transfer of the contact to another agent. The transfer can be transparent to both the sending agent and receiving agent so that both agents are informed in real time, via a dynamic user interface, regarding the status of the transfer of the current contact. In some embodiments, the transfer may not be limited to only transferring actual communication with the customer to the receiving agent, but may be an integrated process that includes the transfer of records, assignments, and other data-driven associations from the sending agent to the receiving agent.

Method and apparatus for providing a customer premise based communication system

A method and an apparatus for providing a customer premise based feature. For example, the method receives a call directed to a customer, wherein the call is associated with a customer premise based feature. The method then forwards the call to a customer premise based communication system located at a location of the customer, wherein the customer premise based feature is implemented locally by the customer premise based communication system.

COMMUNICATION APPARATUS AND COMMUNICATION METHOD

A communication apparatus includes a user signal transmission unit that transmits a user signal required for an end user to perform communication; a manager function implementing unit that implements a function provided to a manager of the present apparatus; a license monitoring unit that monitors a license of the present apparatus, and outputs a function limitation signal when the license has expired; and a function limitation unit that limits the function implemented by the manager function implementing unit when receiving the function limitation signal. In a communication apparatus that transmits a user signal required for an end user to perform communication, a function of the apparatus is limited when a relevant license has expired, while preventing an influence of the limitation upon the end user.

CALL CENTER ENABLER

A communication device sends a message to a server requesting a list of call center telephone numbers. The communication device receives the list of call center telephone numbers from the server and provides the list to a user.

SYSTEM AND METHOD FOR ASSISTING IN CONTROLLING REAL-TIME TRANSPORT PROTOCOL FLOW THROUGH MULTIPLE NETWORKS VIA MEDIA FLOW ROUTING

A system and method for assisting in controlling real-time transport protocol flow through multiple networks via media flow routing is disclosed. A second or intermediate computer performs an inbound screen on route information received from the first computer, to determine if the received route information should be discarded; if the route information is not discarded, comparing the received and screened route information to a local policy defined within the second computer; performing an outbound screen on the received and screened information prior to transmitting the received and screened route information to the first computer; and selecting a primary route from the received route information and local route information in accordance with the local policy, wherein the primary route is a path from the second computer to the first computer via the group of associated computers.

SYSTEM UM DIE STEUERUNG VON ECHTZEIT-TRANSPORT-PROTOKOLLFLÜSSE ÜBER MEHRERE NETZWERKE ZU UNTERSTÜTZEN UNTER VERWENDUNG EINER GRUPPE VON SITZUNGSROUTERN

Telecoms service delivery platform

Telecoms service delivery platform

Telecommunications Equipment (30) that contains one or more Virtual Network logical entities (3). Physical network resources, which may include packet (34) or circuit (35) based traffic channels or media processing (37) facilities, are represented by one or more Virtual Network entities in such a way that the service logic on application servers (1) views the Virtual Network as if it was an autonomous physical network. Advantageously, the invention allows for hierarchical and multi-tenancy implementations of Virtual Networks entities, and for autonomous management of each Virtual Network.

INTELLIGENT NET

PROCEDURE AND SYSTEM FOR THE IMPLEMENTATION OF FERNSPRECHDIENSTEN USING SPRACHXML

SYSTEM AROUND THE CONTROL OF REAL TIME TRANSPORT OF MINUTES RIVERS OVER SEVERAL NETWORKS TO SUPPORTING USING A GROUP OF MEETING ROUTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

System and method for generating and utilizing organically grown content in a directory assistance environment

SYSTEMS AND METHODS FOR MANAGING SERVIES FOR CARRIER SUBSCRIBERS AND MIGRATING THEM TO SERVICE BUNDLES

There is disclosed a system and method for managing service for carrier subscribers and migrating them to service bundles. In an embodiment, the method comprises obtaining a list of existing services to which a subscriber is subscribed; comparing the list of services to available service bundles; determining if there is an exact match of services between the list of existing services and services included in one or more available service bundles, and if so, migrating the subscriber to the one or more available service bundles with the exact match. The method may further comprise identifying a main service in the list of existing services and determining if there is a partial match of services between the main service and a service included in one or more available service bundles, and if so, migrating the subscriber to the one or more available service bundles with the partial match. A subscriber may be manually migrated if migration is not possible with an exact match or partial match.

SYSTEM AND METHOD FOR PROVISIONING DIGITAL PHONE SERVICE

A system and method uses a digital phone order management (DPOM) system to manage the ordering and provisioning, of digital telephone services in a cable system. A centralized datastore of customer, order, telephone number inventory and provisioning information is accessible to access devices used by a customer service representative (CSR) of a cable operator, a voice provisioning specialist (VPS) of a local exchange carrier (CLEC), and a cable operator installation technician to schedule and provision based on permissions granted by an administrator. The sharing of information allows a CSR to manage orders for digital telephone services and to coordinate installation and provisioning so as to reduce the time to complete an order and use installation resources efficiently.

METHOD AND APPARATUS FOR PROVISIONING A COMMUNICATION DEVICE

A method, apparatus and system for provisioning a communication device in communication with a switch within a communication system is provided. A registration request is received from the communication device at the switch. A device identifier is assigned to the communication device, the device identifier uniquely identifying the communication device to the switch. An address identifier is derived for the communication device based on the device identifier and a string associated with at least the switch, such that the communication device is registered within the communication system via the address identifier in order to initiate and receive communications via the communication system. The device identifier, the string and the address identifier may be stored in a database in communication with the switch.

AUTOMATIC PROVISIONING OF ABBREVIATED DIALING CODES

A system, method and a computer program product for automatically provisi oning an abbreviated dialing code are disclosed. The system includes a provi sioning manager designed to process a request to provision an abbreviated di aling code. The provisioning manager includes a provisioning server that rec eives the request and a database of rules, communicatively coupled to the pr ovisioning server, that stores one or more rules associated with the abbrevi ated dialing code. The system also includes a registry manager, communicativ ely coupled to the provisioning manager, that determines whether an abbrevia ted dialing code is registered.

SYSTEMS AND PROCESSES FOR SPECIFYING CUSTOMIZED TELECOMMUNICATION SERVICES

A method and apparatus for creating customized call processing information (CCPI) records to permit customized telephone services for individual subscribers to a telephone network. The records are provided in a binary representation, an internal data structure representation and a displayed representation. The displayed representation for a CCPI record may be provided in a plurality of formats. For example, a "graph" format or a "form" format. The binary and internal data structure representations of a CCPI record are less machine dependent than the displayed representation and can, therefore, be implemented in a variety of processing devices. The displayed representation can be developed by an operator to correspond to any desired operating environment which, when interfaced with the internal data structure representation, permits the creation of CCPI records on a wide variety of processing devices.

Systems and Processes for Specifying Customized Telecommunication Services

Incoming call processing system

Technique for providing services in a service provisioning network

The invention relates to techniques for providing services in a service provisioning network (100'), wherein a service-related message (118) is routed by a service routing node (104') to a service hosting node (106'). A method embodiment of the invention comprises in the service routing node the steps of receiving, e.g. from the service hosting node, service availability information (124) indicating an availability of the service in the service hosting node; and establishing, based on the received service availability information, a service routing rule.

LOCAL AND REMOTE ACCESS TO RADIO PARAMETRIC AND REGULATORY DATA AND METHODS THEREFOR

A radio device (10) having radio device information specific to the radio device, for example regulatory summary file (18) and specification information, stored thereon. In some embodiments, the radio device information may be displayed on the radio device. The radio device may also include a radio device information server address, for example a Universal Resource Locator (URL) link to an information server (30) for accessing the radio device information locally from the radio device or from a remote client (40). © KIPO & WIPO 2007 ...

MUTUAL ASSISTANCE ROUTING SYSTEM FOR IMPROVED UTILIZATION OF CUSTOMER SERVICE RESOURCES

The invention disclosed is a new system and method for providing the mutual sharing of resources devoted to customer service. The system utilizes a telecommunications switching apparatus to rout incoming customer contacts to one or more pools of customer service agents. The system provides for a universal customer service interface that allows customer service agents to assist customers of other related companies. The automated system for sharing customer service resources includes a mutual assistance routing system in communication with requesting users of customer service agents, responding providers of customer service agents, databases containing customer information, thereby allowing customers who contact the requesting user to be served by shared agents.

PROVISIONING A USER DEVICE FOR MULTIPLE SERVICES

Systems and methods for provisioning an electronic device for multiple services are disclosed herein. An exemplary embodiment, among others, of a provisioning method includes receiving a first request to procure a user device capable of operating under a plurality of service plans. The method also includes receiving a second request to provision the user device for operation under a first service plan and receiving a third request to provision the user device for operation under a second service plan. Also, the method includes coordinating the first request, second request, and third request to provision the user device under the first service plan and second service plan.

SYSTEM AND METHOD FOR ASSISTING IN CONTROLLING REAL-TIME TRANSPORT PROTOCOL FLOW THROUGH MULTIPLE NETWORKS VIA USE OF A CLUSTER OF SESSION ROUTERS

A system for assisting in controlling real-time transport protocol flow through multiple networks via use of a cluster of session routers is disclosed. The system utilizes a first computer and a cluster of computers, the cluster of computers comprising at least two associated computers connected to the first computer. Each of the associated computers comprises a second processor. The second processor is configured to perform the functions of: performing an inbound screen on route information received by an associated computer, from the first computer, to determine if the received route information should be discarded; if the route information is not discarded, comparing the received and screened route information to a local policy defined within the cluster of computers; and performing an outbound screen on the received and screened information prior to transmitting the received and screened information outside the cluster of computers.

Method and apparatus for communicating with one of plural devices associated with a single telephone number during a disaster and disaster recovery

A system for (and a method of) selectively establishing communication with one of plural devices associated with a single telephone number during a disaster or disaster recovery period. The method can offer disaster recovery to an enterprise depending upon its size, financial well-being and desired capabilities. For example, the enterprise has the option of owning or renting all of the equipment required so that it may perform disaster recovery on its own and with little outside intervention. The enterprise may own some or none of the necessary equipment and contract with a service bureau so that the bureau provides recovery equipment when needed. The system also provides for roll call, priority preemption and seamless switching services to and from circuit and packet communication devices.

Configuring a vehicle to receive content data

A communication system and methods of using the communication system is described. One method includes configuring a telematics unit in a vehicle with at least one access point name (APN). The steps of the method include: configuring the telematics unit with a default APN prior to a legal transfer of possession of the vehicle; and thereafter, activating the telematics unit for the provision of content data in connection with the legal transfer of possession of the vehicle, wherein the activating includes replacing the default APN of the telematics unit with a geographically-specific APN.

Methods and devices for verifying a communication number

The object of the present application is to provide a method and device for verifying a communication number. Compared with the prior art, the present application includes: a user equipment transmitting a verification request to a network device; the network device transmitting an auxiliary verification number to the user equipment based on the verification request; the user equipment initiating a verification call to the auxiliary verification number via the communication number; the network device obtaining a call record of the auxiliary verification number and determining the verification result based on the call record of the auxiliary verification number. In this way, operator fees would not be caused at both the user equipment and the network device, thus greatly saving costs.

System and method for migrating a large scale batch of customer accounts from one VoIP system to another VoIP system

A system and method in accordance with exemplary embodiments may include receiving account data associated with one or more accounts scheduled to be migrated from one or more first VoIP phone systems to a second VoIP phone system via a network, organizing the one or more accounts based on at least one customer service records and one system log, migrating the one or more accounts into one or more shell accounts provided by the second VoIP phone system, configuring each customer device associated with the one or more accounts to receive data from the second VoIP phone system, and migrating account settings data and account call history data associated with the one or more accounts from the one or more first VoIP phone systems to the second VoIP phone system.

Methods, apparatus, computer program products and computer data signals for provision of voice mailbox services

An electronic record is stored of an agreement between first and second parties for provision of voice mailboxes. An electronic voice mailbox configuration message for configuration of a voice mailbox for a third party is then received. The voice mailbox is automatically configured responsive to the received voice mailbox configuration message based on the stored electronic record of the agreement. For example, the voice mailbox may be configured to control access to the voice mailbox by the third party and/or configure a voice mailbox feature, such as a mailbox type, a pager notification feature, an operator zero out feature, a child mailbox feature, or a line sharing feature. The voice mailbox configuration message may be a Simple Object Access Protocol (SOAP) message that is received over a data communications network.

Providing to a public-safety answering point emergency information associated with an emergency call

Users store information relevant to first responders in the event of an emergency. When a user later places an emergency call, the user's emergency information is automatically made available to the public-safety answering point operator handling the call. Hotel personal are notified of the call and may listen to and break in to the ongoing call in order to assist. A reverse 9-1-1 broadcast enables hotel personnel to quickly notify guests of an emergency situation via in-room and mobile phones. In the event that police need to conduct surveillance on a target location, the onsite PBX server reconfigures phones within the vicinity of the target location to operate in an open mode and records the audio/visual information received. An incoming call to a hotel room from the PSAP is automatically connected to the in-room phone even if other incoming calls not from the PSAP are being screened by front desk.

Remote configuration of a telecommunication terminal

Procédé de modification de paramètres opérationnels mémorisés dans une mémoire d'un premier terminal (TF), dans un réseau (2, 3, 3') comportant une pluralité de terminaux (TF, TG), comprenant une étape de réception de données qui comportent une indication de modification relative à un paramètre opérationnel mémorisé dans le premier terminal, la « au moins une » indication étant fournie par un deuxième terminal ; une étape de commande de la modification indiquée ; et une étape de mémorisation dans la mémoire du premier terminal du paramètre opérationnel modifié conformément à l'indication de modification.

Provision of subscriber services involves establishing connection between second exchange devices and one of first exchange devices and providing service via connection using stored address

The method involves fully implementing at least one service in a first group of exchange devices (10,20,30) only, storing address information in at least one of a second group of exchange devices (40,50), requesting at least one service implemented only in the first exchange devices via a terminal connected to the second exchange devices, establishing a connection between the second exchange devices and one of the first exchange devices and providing the service via the connection. Independent claims are also included for the following: a communications network with several exchange devices from different manufacturers.

VERFAHREN UND SYSTEM ZUR IMPLEMENTIERUNG VON FERNSPRECHDIENSTEN UNTER VERWENDUNG VON SPRACH-XML

Signalling a telecommunications terminal through a remote system

Telephony device and system

Associating a user service with a telephony identifier

Signalling a telecommunications terminal through a remote system

OFFER FROM SERVICES AT GROUPS OF PARTICIPANTS

CALL CENTER RELEASE DEVICE

SYSTEM AND PROCEDURE AROUND THE CONTROL OF REAL TIME TRANSPORTATION MINUTES RIVERS OVER SEVERAL NETWORKS FOR SUPPORTING

HOSPITALITY PRIVATE BRANCH EXCHANGE (PBX) SYSTEM WITH DYNAMIC RULES FOR COMPLEMENTING MOBILE PHONES OF CURRENTLY CHECKED IN GUESTS

Custom incoming and outgoing call rules are dynamically activated for users when the users begin utilizing a facility having at least one phone number and a number of internal phones. A custom rule causes outgoing calls made from an internal phone used by a user to have a caller ID phone number of the user's personal mobile phone rather than the facility's phone number. Another custom rule causes incoming calls made to the facility's number that have a source caller ID phone number matching a phone number in the user's mobile phone address book to be automatically forwarded directly to an internal phone currently utilized by the user. The user may install an application on their mobile phone, and another custom rule causes incoming calls at the user's mobile phone to be twinned while the user is at the facility.

METHOD AND APPARATUS FOR PROVISIONING A COMMUNICATION DEVICE

A method, apparatus and system for provisioning a communication device in communication with a switch within a communication system is provided. A registration request is received from the communication device at the switch. A device identifier is assigned to the communication device, the device identifier uniquely identifying the communication device to the switch. An address identifier is derived for the communication device based on the device identifier and a string associated with at least the switch, such that the communication device is registered within the communication system via the address identifier in order to initiate and receive communications via the communication system. The device identifier, the string and the address identifier may be stored in a database in communication with the switch.

PROCEEDED OF SUPPLY an OBSERVER OF RELATIVE DATA HAS AT LEAST a USER Of an OPERATOR OF TELECOMMUNICATION OR SERVICES Internet IN a NETWORK

The invention pertains to a method for providing an observer with data related to at least one user of a telecommunication or Internet services operator within a network, said method providing that said observer send a request to said operator to obtain data in response to said request, said method comprising analyzing the data requested by said observer in response to said request, automatically constructing a new request based on said analysis, and using said new request so that said operator transmits to said observer new data in response to said new request.

Method for providing an observer with data related to at least one user of a telecommunication or internet services operator within a network

The invention pertains to a method for providing an observer with data related to at least one user of a telecommunication or Internet services operator within a network, said method providing that said observer send a request to said operator to obtain data in response to said request, said method comprising analyzing the data requested by said observer in response to said request, automatically constructing a new request based on said analysis, and using said new request so that said operator transmits to said observer new data in response to said new request.

System and Method for Mobile Core Data Services

A mobile core network with distributed data services is provided. The mobile core network includes distributed mobile cores associated with mobile data service (MDS) agents at distributed data centers. A central MDS agent is host at a central data center providing legacy mobility management entity (MME) functions. The central MDS agent and the MDS agents at the distributed data centers coordinate with each other for synchronizing context information, such as subscriber data, session context data and metrics data of UEs, so that the context information is available at the central data center and the distributed data centers when or before it is requested. 1. A method for distributed synchronization in a mobile core network , the method comprising:sending an update request, by a leader mobile core data service (MDS) agent to follower MDS agents, the update request requesting the follower MDS agents to store an updated version of context information in data stores associated with the follower MDS agents, wherein the leader MDS agent and the follower MDS agents belong to a group of MDS agents at data centers, and the update request comprises a copy of the updated version of the context information;receiving responses to the updated request from fewer than all of the follower MDS agents; andsending version information of the updated version of the context information to the follower MDS agents when the responses are from at least a threshold number of the follower MDS agents, the version information triggering the follower MDS agents to update the context information according to the updated version of the context information.2. The method of claim 1 , wherein the leader MDS agent is a local MDS agent at a distributed data center.3. The method of claim 2 , further comprising:receiving an indication from a mobile core at the distributed data center before sending the update request, the indication indicating availability of the updated version of the context information.4 ...

Method and system for booting, provisioning and activating hardware and software clients

Automated booting of a client for a subscriber is provided for clients that are for use in interactive user sessions that involve multimedia. A subscribe message is sent from the client to a proxy server. The proxy server authenticates the subscribe message, and sends the subscribe message to the configuration server. A notify message is sent to the client from the configuration server. The notify message is sent through the proxy server, and contains a location of a profile for the client. The profile is downloaded to the clients. This arrangement allows the persistence of profiles in a centralized place.

COMMUNITY DIRECTORY FOR DISTRIBUTED POLICY ENFORCEMENT

An active compliance engine used to control/restrict communication or collaboration is provided. The active compliance engines may include a content inspection module that inspects the content of a message for inappropriate language or information. Content could be an instant message, content of an attached file, speech from a voice session, sign language from a video session, or content shared through desktop sharing. The active compliance engines may include a content tagging module that tags inspected content. Ethical wall rules are used in the inspection of participants to a communication to see whether they are allowed to communicate or collaborate with each other. A communication management module manages communications or event based on an inspection. 1. A method comprising: receiving a first set of one or more policies that manage participants of communications associated with a first organization, wherein the first set of policies are designed as sharable with other organizations;', 'storing the first set of policies in the memory;', 'receiving a second set of one or more policies that manage participants of communications associated with a second organization, wherein the second set of policies are designed as sharable with other organizations;', 'storing the second set of policies in the memory;', 'detecting an event associated with a communication between a first participant of the first organization and a second participant of the second organization that involves a third participant of a third organization;', 'determining that participation of the third participant in the communication violates one or more policies in the first set of policies or the second set of policies; and', 'managing the participation of the third participant in the communication based on the one or more policies., 'at a server computer having a processor and a memory2. The method of wherein detecting the event associated with the communication between the first participant of ...

Profile Management for Provisioning Access to an Alternative Service Provider

Provisioning access to an alternative service provider to a device via e-subscriber identity module (SIM) profile management is described herein. A service provider can determine that a device associated with the service provider is located outside of a home coverage area of the service provider and is not transmitting data via data session(s) established in association with the service provider and send, to the device, a notification including an access mechanism for enabling access to service(s) offered by an alternative service provider. The device can receive the notification from the server(s), determine actuation of the access mechanism, and send, to the alternative service provider, a request for access to the service(s) offered by the alternative service provider. The device can receive an eSIM profile from the alternative service provider, which it can install on the device to enable the device to access the service(s) offered by the alternative service provider. 1. A system comprising: one or more processors;', determining that a device associated with the first service provider is located outside of a home coverage area of the first service provider and is not transmitting data via one or more data sessions established in association with the first service provider; and', 'sending, to the device, a notification including an access mechanism for enabling access to one or more services offered by a second service provider; and, 'one or more instructions executable by the one or more processors to perform first operations comprising], 'one or more servers associated with a first service provider, the one or more servers including receiving the notification from the one or more first servers;', 'determining actuation of the access mechanism;', 'sending, to one or more second servers associated with the second service provider, a request for access to the one or more services offered by the second service provider;', 'receiving an eSIM profile from the one or ...

Method and apparatus for providing assistance to calling customers

A method and apparatus for providing assistance to customers seeking assistance from agents of an enterprise is disclosed. The method includes receiving a signal indicating the caller's wish to speak with a live agent associated with the enterprise to seek the assistance from the live agent. In response to a receipt of the signal, it is determined whether at least one live agent from among a plurality of live agents associated with the enterprise is available for a voice interaction with the caller. Subsequent to determining that no live agent from among the plurality of live agents is currently available for the voice interaction with the caller, the caller is diverted to an asynchronous messaging channel. A textual messaging-based interaction is facilitated between a messaging agent and the caller on the asynchronous messaging channel to provide the assistance to the caller.

Method and apparatus for remote control and updating of wireless mobile devices

A method and apparatus are provided to in one aspect update data on a wireless mobile device. Available updates may include both mandatory and discretionary updates, where the mandatory updates are always installed on the wireless mobile device. In another aspect, a method and apparatus for of remotely instructing a wireless mobile device to perform a service is provided. The wireless mobile device receives a ping message that instructs it to retrieve further instruction for performing services actions on the wireless mobile device.

FACILITATING CROSS-REGIONAL ACCESS ACROSS NUMBER PORTABILITY ADMINISTRATION CENTER REGIONS - SPID MIGRATION

Systems and methods are described herein for managing access and performing various actions across multiple, distinct, NPAC regions or systems controlled by the Number Portability Administration Center (NPAC). In some embodiments, a cross regional manager (CRM), or other intermediate management and control system, communicates with each of the multiple, distinct NPAC regions (which include various NPAC systems). The cross regional manager may act as an interface or intermediary between a user device or other requesting system (e.g., a system of a telecommunications services provider, or TSP), a single NPAC region, and the other NPAC regions of the NPAC. 1. A method , performed by a cross regional manager (CRM) configured to communicate with multiple , distinct , national portability administration center (NPAC) regions , for authorizing an NPAC region to perform a service provider identification number (SPID) migration at the NPAC region , the method comprising:receiving a request from the NPAC region to perform a SPID migration within a maintenance window that defines a time period for which SPID migration processes across all of the multiple, distinct, NPAC regions may occur;identifying a number of SPID migration processes scheduled within the maintenance window for all of the multiple, distinct, NPAC regions;authorizing the NPAC region to perform the SPID migration within the maintenance window based on whether the number of SPID migration processes satisfies a threshold number of SPID migration processes; andperforming the SPID migration at the NPAC region within the maintenance window in response to determining that the number of SPID migration processes satisfies the threshold number of SPID migration processes.2. The method of claim 1 , wherein the cross regional manager is configured to perform bi-direction communication sessions with the multiple claim 1 , distinct NPAC regions.3. The method of claim 1 , further comprising:receiving, at the cross regional ...

FACILITATING CROSS-REGIONAL ACCESS ACROSS NUMBER PORTABILITY ADMINISTRATION CENTER REGIONS - CROSS REGIONAL MUMP JOBS

Systems and methods are described herein for managing access and performing various actions across multiple, distinct, NPAC regions or systems controlled by the Number Portability Administration Center (NPAC). In some embodiments, a cross regional manager (CRM), or other intermediate management and control system, communicates with each of the multiple, distinct NPAC regions (which include various NPAC systems). The cross regional manager may act as an interface or intermediary between a user device or other requesting system (e.g., a system of a telecommunications services provider, or TSP), a single NPAC region, and the other NPAC regions of the NPAC. 1. A method , performed by a cross regional manager (CRM) configured to communicate with multiple , distinct , national portability administration center (NPAC) regions , for coordinating mass update and mass port (MUMP) jobs across multiple NPAC regions , the method comprising:receiving information from a first NPAC region that indicates a MUMP job associated with a telecommunications services provider (TSP) has been requested to be performed on one or more NPAC systems within the first NPAC region;identifying, via a database of the cross regional manager, other NPAC regions associated with the telecommunications services provider; andtransmitting instructions from the cross regional manager to the other NPAC regions to perform a similar MUMP job at each of the other NPAC regions.2. The method of claim 1 , further comprising:performing, at the other NPAC regions, the MUMP job in response to receiving the instructions from the cross regional manager.3. The method of claim 1 , wherein a MUMP job includes creating claim 1 , modifying claim 1 , or deleting number records within an NPAC system without using an interface associated with the TSP to the NPAC system.4. The method of claim 1 , wherein each of the NPAC regions are distinct from one another and configured to not communicate with one another.5. The method of ...

Machine learning-driven servicing interface

Systems and methods for customizing business applications based upon user intent scores is described. A machine learning model trained to specifically predict when a user is likely to engage in a specific activity while interacting with the business application may be trained using data regarding prior interactions between a business application and a plurality of users. The machine learning model may thereafter provide a probability score for a particular user, the probability score indicating the likelihood that the user will engage in the specific activity for which the model has been trained to predict. The probability may be combined with a business value factor to produce a user intent score indicating the relative value of the user engaging in the specific activity. A business application comprising an app executing on a client device, a webpage, an automated menu at a call-in service center, or human operator interacting with the user at a call in the service center may be customized for the particular user based upon the user intent scores.

APPARATUS FOR REVERSE POWER FEEDING IN ACCORDANCE WITH COMMUNICATION LINE ENVIRONMENTS AND A METHOD THEREOF

The present invention relates to an apparatus for reverse power feeding in accordance with communication line environments and a method thereof, which measure line resistance (e.g., a difference in impedance depending on a distance between a customer premise (CP) and a distribution point (DP)) of a communication line (e.g., a twisted pair copper wire) connected to a distribution point at a customer premise and reflect the measured line resistance to perform stable power feeding to the distribution point. 1. An apparatus for reverse power feeding in accordance with communication line environments comprises:a load balancing processing unit measuring a line resistance of a communication line connected with a distribution point and determining power supply amount to be provided to the distribution point based on the measured line resistance; anda power processing unit generating power required for reverse power feeding according to the determined power supply amount and outputting the generated power to the distribution point;wherein the power supply amount is controlled and outputted based on the line resistance of the communication line at a customer premise so as to feed predetermined power to the distribution point.2. The apparatus of claim 1 , the apparatus further comprises:a storage unit storing in advance, table information regarding the measured line resistance and the power supply amount.3. The apparatus of claim 2 , wherein the load balancing processing unit comprises:a line resistance measuring unit measuring the line resistance of the communication line connecting between the customer premise and the distribution point when the reverse power feeding to the distribution point is required; anda power supply amount determining unit determining the power supply amount corresponding to the measured line resistance by referring to the table information.4. The apparatus of claim 1 , wherein the power processing unit comprises:a power supply unit rectifying ...

Method and apparatus for data management of third party services

Aspects of the subject disclosure may include, for example, a method comprising caching, by a server comprising a processor, a subscriber profile in a network repository to create a cached subscriber profile. The cached subscriber profile comprises a replica of stored subscriber data. The method also comprises updating the cached subscriber profile in accordance with subscriber use of a first application from a first application provider to produce a first updated version of the cached subscriber profile. The method further comprises updating the first updated version of the cached subscriber profile in accordance with subscriber use of a second application from a second application provider to produce a second updated version of the cached subscriber profile. The first and second updated versions of the cached subscriber profile are accessible by the first application provider and by the second application provider. Other embodiments are disclosed.

Call center builder platform

Instructions are transmitted from a contact center builder system to a content provider system that, when executed, provide an interface for configuring a contact center for the content provider that includes a contact center telephone number, an agent pool, and an interaction site. Data associated with one or more contact center configuration parameters are received from the content provider. A contact center telephone number is assigned to the contact center based on the data. One or more agents are assigned to the agent pool of the contact center based on the data. The data includes a task to be handled by the communications system without using an agent of the agent pool is determined. In response to determining that the data includes the task to be handled by the communications system without using an agent of the agent pool, multiple interaction pages for the interaction site are generated.

System and method for connecting, configuring and testing new wireless devices and applications

A system, apparatus, and method are provided for connecting, configuring and testing new wireless devices and applications. For example, one embodiment of a computer-implemented method for enabling a trial wireless device comprises: automatically pre-provisioning one or more trial SIM cards for operation on a particular wireless cellular network on behalf of a prospective customer; automatically pre-configuring a trial wireless machine-to-machine (“M2M”) device on behalf of the prospective customer; wherein the trial M2M device includes testing and monitoring program code which, when the trial M2M device is connected to a computer system, performs the operations of: automatically connecting to the wireless cellular network execute a plurality of test operations for testing the SIM card and the trial M2M device, the test operations including determining whether the SIM card is correctly provisioned for the wireless network; determining whether the trial M2M wireless device is operating properly; and determining the existence of wireless data connectivity.

METHOD AND APPARATUS FOR PROVIDING A CUSTOMER PREMISE BASED COMMUNICATION SYSTEM

A method and an apparatus for providing a customer premise based feature. For example, the method receives a call directed to a customer, wherein the call is associated with a customer premise based feature. The method then forwards the call to a customer premise based communication system located at a location of the customer, wherein the customer premise based feature is implemented locally by the customer premise based communication system. 1. A method for providing a customer premises based feature , comprising:receiving, by a processor, a call directed to a customer, wherein the call is associated with the customer premises based feature;forwarding, by the processor, the call to a customer premises based communication system located at a location of the customer, wherein the customer premises based feature is intended to be implemented locally by the customer premises based communication system; andreceiving, by the processor, an administrative request from the customer premises based communication system, wherein the administrative request comprises a request to turn on a network based service feature corresponding to the customer premises based feature.2. The method of claim 1 , wherein the customer premises based communication system comprises a session initiation protocol server.3. The method of claim 1 , wherein the customer premises based communication system comprises a switch.4. The method of claim 1 , wherein a service feature logic associated with the customer premises based feature is maintained locally by the customer premises based communication system.5. The method of claim 4 , wherein the service feature logic associated with the customer premises based feature is received from the customer premises based communication system.6. The method of claim 1 , wherein the administrative request further comprises a request to turn on another network based service feature.7. The method of claim 1 , wherein the customer premises based feature has been ...

Method and System to Manage Personalized Vehicle User Information

Implementations of the present invention contemplate utilizing the communicative connections between a telematics service provider (TSP), a communication device, and a telematics unit in a vehicle to manage personalized information of a subscriber. Implementations contemplate the removal of personalized information of a subscriber from data stores located at a vehicle, the uploading of personalized information of a subscriber to a database of an operations control center of the TSP, and the downloading of personalized information of a subscriber by a telematics unit of a vehicle from an operations control center of the TSP. Implementations enable personalized information of a subscriber to be removed from a vehicle remotely in order to prevent a user of the vehicle from accessing personalized information of the subscriber. Furthermore, implementations enable personalized information of a subscriber to be accessed by a vehicle in order to provide a subscriber with a customized experience in the vehicle. 1. A system for removing personalized information corresponding to a subscriber of a telematics service provider , the system comprising: displaying a human machine interface (HMI) element that provides an option for requesting the removal of one or more data structures containing personalized information corresponding to the subscriber,', 'receiving a selection of the option for requesting the removal of one or more data structures containing personalized information corresponding to the subscriber,', 'transmitting a request to remove data representing personalized information corresponding to the subscriber; and, 'a computerized communication device comprising a processor and processor readable media having stored thereon instructions for removing personalized information corresponding to the subscriber, the instructions providing for storing one or more data structures containing personalized information corresponding to the subscriber,', 'receiving a request from ...

Configuring a vehicle to receive content data

A communication system and methods of using the communication system is described. One method includes configuring a telematics unit in a vehicle with at least one access point name (APN). The steps of the method include: configuring the telematics unit with a default APN prior to a legal transfer of possession of the vehicle; and thereafter, activating the telematics unit for the provision of content data in connection with the legal transfer of possession of the vehicle, wherein the activating includes replacing the default APN of the telematics unit with a geographically-specific APN.

COMMUNICATION APPARATUS AND COMMUNICATION METHOD

A communication apparatus includes a user signal transmission unit that transmits a user signal required for an end user to perform communication; a manager function implementing unit that implements a function provided to a manager of the present apparatus; a license monitoring unit that monitors a license of the present apparatus, and outputs a function limitation signal when the license has expired; and a function limitation unit that limits the function implemented by the manager function implementing unit when receiving the function limitation signal. In a communication apparatus that transmits a user signal required for an end user to perform communication, a function of the apparatus is limited when a relevant license has expired, while preventing an influence of the limitation upon the end user. 1. A communication apparatus comprising:a memory storing instructions; and generate an alarm when a received signal level of the communication apparatus is lower than a threshold, and', 'monitor license information to hide or display the alarm,, 'a processor configured to process the instructions to control the communication apparatus towherein the license information indicates a function of the communication apparatus.2. The communication apparatus according to claim 1 , whereinthe license information corresponds to a license of the communication apparatus, andthe processor is further configured to process the instructions to control the communication apparatus to control whether the function of the communication apparatus can be used according to the license.3. The communication apparatus according to claim 1 , whereinthe processor is further configured to process the instructions to control the communication apparatus to maintain a transmitted signal and a received signal when the alarm is hidden.4. The communication apparatus according to claim 2 , whereinthe processor is further configured to process the instructions to control the communication apparatus to ...

COMMUNICATION APPARATUS AND COMMUNICATION METHOD

A communication apparatus includes a user signal transmission unit that transmits a user signal required for an end user to perform communication; a manager function implementing unit that implements a function provided to a manager of the present apparatus; a license monitoring unit that monitors a license of the present apparatus, and outputs a function limitation signal when the license has expired; and a function limitation unit that limits the function implemented by the manager function implementing unit when receiving the function limitation signal. In a communication apparatus that transmits a user signal required for an end user to perform communication, a function of the apparatus is limited when a relevant license has expired, while preventing an influence of the limitation upon the end user. 1. A radio communication apparatus comprising:at least one processor; andat least one memory coupled to the at least one processor, the at least one memory storing instructions that when executed by the at least one processor, cause the radio communication apparatus to:communicate a radio signal with another radio communication apparatus through a radio transmission path according to license information indicating a licensed function and a license period,receive the license information, andlimit the licensed function when the license period has expired.2. The radio communication apparatus according to claim 1 , wherein the at least one memory stores instructions that when executed by the at least one processor claim 1 , cause the radio communication apparatus to release a limitation of the licensed function when the license information is updated.3. The radio communication apparatus according to claim 1 , wherein the license information is received from an external apparatus.4. The radio communication apparatus according to claim 1 , wherein the at least one memory stores instructions that when executed by the at least one processor claim 1 , cause the radio ...

Matrix Completion and Recommendation Provision with Deep Learning

Matrix completion and recommendation provision with deep learning is described. A matrix manager system imputes unknown values of incomplete input matrices using deep learning. Unlike conventional techniques, the matrix manager system completes incomplete input matrices using deep learning regardless of whether an input matrix represents numerical, categorical, or a combination of numerical and categorical attributes. To enable a machine-learning model (e.g., an autoencoder) to complete a matrix, the matrix manager system initially encodes the matrix. This involves normalizing known values of numerical attributes and categorically encoding known values of categorical attributes. The matrix manager system performs categorical encoding by replacing information of a given categorical attribute (e.g., an attribute column) with replacement information for each possible value of the attribute (e.g., new columns for each possible value). The machine-learning model imputes the unknown values based on the encoded matrix and masks indicative of unknown values, numerical attributes, and categorical attributes.

SYSTEM AND METHOD FOR CONNECTING, CONFIGURING AND TESTING NEW WIRELESS DEVICES AND APPLICATIONS

A system, apparatus, and method are provided for connecting, configuring and testing new wireless devices and applications. For example, one embodiment of a computer-implemented method for enabling a trial wireless device comprises: automatically pre-provisioning one or more trial SIM cards for operation on a particular wireless cellular network on behalf of a prospective customer; automatically pre-configuring a trial wireless machine-to-machine (“M2M”) device on behalf of the prospective customer; wherein the trial M2M device includes testing and monitoring program code which, when the trial M2M device is connected to a computer system, performs the operations of: automatically connecting to the wireless cellular network execute a plurality of test operations for testing the SIM card and the trial M2M device, the test operations including determining whether the SIM card is correctly provisioned for the wireless network; determining whether the trial M2M wireless device is operating properly; and determining the existence of wireless data connectivity. 1a processor; and receive user data representative of a user from the wireless device;', 'automatically pre-provision one or more SIM cards for operation on the wireless cellular network on behalf of the user;', 'automatically pre-configure the wireless device, wherein the wireless device includes testing program code which enables a connection to the wireless cellular network and executes a plurality of test operations for testing the wireless device and the one or more SIM cards; and', 'receive results data generated by the plurality of test operations from the wireless device, the results data is utilized for analyzing and troubleshooting connectivity problems associated with the wireless device., 'a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to. A control center server for enabling a wireless device to ...

INCREASING USER MEMORY SPACE ON END-OF-LIFE MOBILE USER DEVICES

A device provides, to a mobile user device, an instruction to increase a partition of a memory of the mobile user device, based on a determination that the mobile user device will not receive future software updates. The partition of the memory is accessible to a user of the mobile user device. The instruction causes the mobile user device to increase a storage space for the partition by a particular amount, and generate an indication of the increased partition. The device receives the indication of the increased partition. 1. A method , comprising: the first partition of the memory being accessible to a user of the mobile user device, and', [ 'the second partition of the memory being inaccessible and hidden to the user, and', 'reparation the memory to decrease a storage space for a second partition of the memory by a particular amount and to increase a storage space for the first partition by the particular amount,'}, 'generate an indication of performance of the memory repartitioning; and, 'the instruction causing the mobile user device to], 'providing, by a device and to a mobile user device, an instruction to increase a first partition of a memory of the mobile user device, based on a determination that the mobile user device will not receive future software updates,'}receiving, by the device, the indication of the performance of the memory repartitioning by the mobile user device.2. The method of claim 1 , further comprising:receiving, by the device and based on the instruction, content of the memory from the mobile user device; and 'the mobile user device providing the content for storage in the repartitioned memory.', 'providing, by the device, the content to the mobile user device when the indication of the performance of the memory repartitioning is received,'}3. The method of claim 1 , where the determination that the mobile user device will not receive future software updates is made after a particular event occurs or after a particular time occurs.4. The ...

SYSTEM AND METHOD FOR MOBILE CORE DATA SERVICES

A mobile core network with distributed data services is provided. The mobile core network includes distributed mobile cores associated with mobile data service (MDS) agents at distributed data centers. A central MDS agent is host at a central data center providing legacy mobility management entity (MME) functions. The central MDS agent and the MDS agents at the distributed data centers coordinate with each other for synchronizing context information, such as subscriber data, session context data and metrics data of UEs, so that the context information is available at the central data center and the distributed data centers when or before it is requested. 1. A method for distributed synchronization in a mobile core network , the method comprising:sending an update request, by a leader mobile core data service (MDS) agent to follower MDS agents, the update request requesting the follower MDS agents to store an updated version of context information in data stores associated with the follower MDS agents, wherein the leader MDS agent and the follower MDS agents belong to a group of MDS agents at data centers, and the update request comprises a copy of the updated version of the context information;receiving responses to the updated request from fewer than all of the follower MDS agents; andsending version information of the updated version of the context information to the follower MDS agents when the responses are from at least a threshold number of the follower MDS agents, the version information triggering the follower MDS agents to update the context information according to the updated version of the context information.2. The method of claim 1 , wherein the leader MDS agent is a local MDS agent at a distributed data center.3. The method of claim 2 , further comprising:receiving an indication from a mobile core at the distributed data center before sending the update request, the indication indicating availability of the updated version of the context information.4 ...

Venue owner-controllable per-venue service configuration

There are provided measures for venue owner-controllable per-venue service configuration. Such measures could comprise configuring a per-venue service model of services of a network operator for terminal devices of subscribers of the network operator on the basis of an input by a venue owner of a venue, the per-venue service model including at least one configurable parameter for defining a venue-based service for terminal devices of subscribers residing in a specified venue area of the venue, and controlling provision of services of the network operator to terminal devices or subscribers of terminal devices in accordance with the per-venue service model depending on applicability thereof for the service provision.

COMMUNICATION APPARATUS AND COMMUNICATION METHOD

A communication apparatus includes a user signal transmission unit that transmits a user signal required for an end user to perform communication; a manager function implementing unit that implements a function provided to a manager of the present apparatus; a license monitoring unit that monitors a license of the present apparatus, and outputs a function limitation signal when the license has expired; and a function limitation unit that limits the function implemented by the manager function implementing unit when receiving the function limitation signal. In a communication apparatus that transmits a user signal required for an end user to perform communication, a function of the apparatus is limited when a relevant license has expired, while preventing an influence of the limitation upon the end user. 1. A device comprising:at least one processor; and transmit first information on a transmission path in accordance with a function that can be used according to a license;', 'receive second information about the license; and', 'monitor whether or not the license expires,, 'at least one memory coupled to the at least one processor, the at least one memory storing instructions that when executed by the at least one processor, cause the at least one processor towherein the first information continues to flow on the transmission path, but cannot be reconfigured when the license has expired.2. The device according to claim 1 , wherein the instructions stored in the at least one memory further comprise instructions that when executed by the at least one processor claim 1 , cause the at least one processor to control display of third information indicating expiration of the license.3. The device according to claim 2 , wherein the third information indicating the expiration of the license comprises letters or images.4. The device according to claim 1 , wherein the instructions stored in the at least one memory further comprise instructions that when executed by the at least ...

System and Method for Mobile Core Data Services

A mobile core network with distributed data services is provided. The mobile core network includes distributed mobile cores associated with mobile data service (MDS) agents at distributed data centers. A central MDS agent is host at a central data center providing legacy mobility management entity (MME) functions. The central MDS agent and the MDS agents at the distributed data centers coordinate with each other for synchronizing context information, such as subscriber data, session context data and metrics data of UEs, so that the context information is available at the central data center and the distributed data centers when or before it is requested. 1. A method for distributed synchronization in a mobile core network , the method comprising:sending an update request, by a leader mobile core data service (MDS) agent to follower MDS agents, the update request requesting the follower MDS agents to store an updated version of context information in data stores associated with the follower MDS agents, wherein the leader MDS agent and the follower MDS agents belong to a group of MDS agents at data centers, and the update request comprises a copy of the updated version of the context information;receiving responses to the updated request from fewer than all of the follower MDS agents; andsending version information of the updated version of the context information to the follower MDS agents when the responses are from at least a threshold number of the follower MDS agents, the version information triggering the follower MDS agents to update the context information according to the updated version of the context information.2. The method of claim 1 , wherein the leader MDS agent is a local MDS agent at a distributed data center.3. The method of claim 2 , further comprising:receiving an indication from a mobile core at the distributed data center before sending the update request, the indication indicating availability of the updated version of the context information.4 ...

Status information update method and mobile terminal

Embodiments of the present invention provide a status information update method, including: receiving, by a first mobile terminal, a status update message sent by a second mobile terminal, where the status update message is used to indicate a change of a status of the second mobile terminal; and updating, by the first mobile terminal according to the status update message, status information of the second mobile terminal that is stored in the first mobile terminal. According to the embodiments of the present invention, a first mobile terminal directly acquires, from a second mobile terminal, a change of a status of the second mobile terminal, so that the first mobile terminal can update status information related to the second mobile terminal in time and dynamically adjust a communication manner between the first mobile terminal and the second mobile terminal, which can improve user experience.

DISTRIBUTED POLICY ENFORCEMENT FOR ENTERPRISE COMMUNICATIONS

An active compliance engine used to control/restrict communication or collaboration is provided. The active compliance engines may include a content inspection module that inspects the content of a message for inappropriate language or information. Content could be an instant message, content of an attached file, speech from a voice session, sign language from a video session, or content shared through desktop sharing. The active compliance engines may include a content tagging module that tags inspected content. Ethical wall rules are used in the inspection of participants to a communication to see whether they are allowed to communicate or collaborate with each other. A communication management module manages communications or event based on an inspection. 1. A method comprising: receiving a first set of one or more policies that manage participants of communications associated with a first organization, wherein the first set of policies are designed as sharable with other organizations;', 'storing the first set of policies in the memory;', 'receiving a second set of one or more policies that manage participants of communications associated with a second organization, wherein the second set of policies are designed as sharable with other organizations;', 'storing the second set of policies in the memory;', 'detecting an event associated with a communication between a first participant of the first organization and a second participant of the second organization that involves a third participant of a third organization;', 'determining that participation of the third participant in the communication violates one or more policies in the first set of policies or the second set of policies; and', 'managing the participation of the third participant in the communication based on the one or more policies., 'at a server computer having a processor and a memory2. The method of wherein detecting the event associated with the communication between the first participant of ...

METHOD AND APPARATUS FOR REMOTE CONTROL AND UPDATING OF WIRELESS MOBILE DEVICES

A method and apparatus are provided to in one aspect update data on a wireless mobile device. Available updates may include both mandatory and discretionary updates, where the mandatory updates are always installed on the wireless mobile device. In another aspect, a method and apparatus for of remotely instructing a wireless mobile device to perform a service is provided. The wireless mobile device receives a ping message that instructs it to retrieve further instruction for performing services actions on the wireless mobile device. 1. A method of performing updates on a wireless communication apparatus , the method comprising:receiving, by the wireless communication apparatus, one or more mandatory updates and a list of non-mandatory available updates;automatically installing, by the wireless communication apparatus, the one or more mandatory updates;parsing and analyzing, by the wireless communication apparatus, the list of non-mandatory available updates against a computing environment of the wireless communication apparatus;based on the parsing and analyzing, identifying, by the wireless communication apparatus, from the list of non-mandatory available updates, one or more critical updates that are relevant to the computing environment of the wireless communication apparatus, and which one or more critical updates have not previously been installed on the wireless communication apparatus;based on the parsing and analyzing, identifying, by the wireless communication apparatus, from the list of non-mandatory available updates, non-critical updates that are relevant to the computing environment of the wireless communication apparatus, and which non-critical updates have not previously been installed on the wireless communication apparatus;automatically selecting, by the wireless communication apparatus, the critical updates that are relevant to the computing environment of the wireless communication apparatus, and which critical updates have not previously been ...

VENUE OWNER-CONTROLLABLE PER-VENUE SERVICE CONFIGURATION

There are provided measures for venue owner-controllable per-venue service configuration. Such measures could comprise configuring a per-venue service model of services of a network operator for terminal devices of subscribers of the network operator on the basis of an input by a venue owner of a venue, the per-venue service model including at least one configurable parameter for defining a venue-based service for terminal devices of subscribers residing in a specified venue area of the venue, and controlling provision of services of the network operator to terminal devices or subscribers of terminal devices in accordance with the per-venue service model depending on applicability thereof for the service provision. 166-. (canceled)67. A method , comprising:configuring a per-venue service model of services of a network operator for terminal devices of subscribers of the network operator on the basis of an input by a venue owner of a venue, the per-venue service model including at least one configurable parameter for defining a venue-based service for terminal devices of subscribers residing in a specified venue area of the venue; andcausing implementation of the configured per-venue service model for service provision for at least one of a network device of the network operator and a terminal device of a subscriber of the network operator.68. The method according to claim 67 , wherein the venue area is specified by at least one of one or more cells of a network of the network operator claim 67 , together with their associated one or more location areas claim 67 , a dedicated location area comprising one or more cells of a network of the network operator claim 67 , and a dedicated geographical area definition comprising a geographical center and a radius.69. The method according to claim 67 , wherein configuring the per-venue service model comprises accessing a configuration tool for the per-venue service model by the venue owner using at least one of a predefined ...

System for Remotely Running a Service Program

A system is provided in which portable electronic devices may be provided to people for accessing services in mass quantities. Each portable electronic device, which may be a tablet, may be configured in advance with one or more service programs and an authentication process. The tablet may also include cellular data access and/or paired peripheral devices. Such pre-configuration may provide subsequent ease of use and/or guarantee compatibility with a provider's server. A device control module on the tablet may communicate with a device manager on a server to monitor progress of the service program. If data values associated with the service program, such as measurements and/or transferred content, fail to meet a threshold within a period of time, the device control module may implement an action on the device to encourage the user, such as triggering repetitive alerts, disabling cellular access, disabling system applications, and the like. 1. A portable electronic device for running a service program comprising:a wireless communications interface;a touchscreen interface; anda processor executing a program stored in a non-transient medium operable to:(a) execute a service program configured to receive a plurality of data values;(b) communicate the plurality of data values to a server via the wireless communications interface; and(c) execute a device control module in communication with the server, wherein the device control module is configured to implement an action on the portable electronic device when the plurality of data values fail to meet a threshold.2. The portable electronic of claim 1 , wherein the wireless communications interface is a first wireless communications interface that is a cellular data interface claim 1 , and further comprising a second wireless communications interface that is a wireless local area network (WLAN) interface claim 1 , wherein the action is to disable the cellular data interface.3. The portable electronic of claim 2 , further ...

SELF-SERVICE ACQUISITION OF SUBSCRIPTIONS TO ONLINE SERVICES

A provider of a subscription-based online service provides use of the online service to an end-user of an organization. A tenant account request is received from an administrator of the organization to establish a tenant account and authorize the end-user to acquire a subscription for the end-user to use the online service directly from the provider thereof. A subscription request is then received from the end-user to acquire the subscription for the end-user to use the online service. An individual license to use the online service is then assigned to the end-user, where this license allows just the end-user to access and use the online service. This individual license is then provided to the end-user. 1. A system for a provider of a subscription-based online service to provide use of the online service to an end-user of an organization , comprising:an online services licensor comprising one or more computing devices, said computing devices being in communication with each other via a computer network whenever there is a plurality of computing devices, and a computer program having a plurality of sub-programs executable by said computing devices, wherein the sub-programs configure said computing devices to,receive a tenant account request from an administrator of the organization to establish a tenant account and authorize the end-user to acquire a subscription for the end-user to use the online service directly from the provider thereof,receive a subscription request from the end-user to acquire the subscription for the end-user to use the online service,assign an individual license to use the online service to the end-user, said license allowing just the end-user to access and use the online service, andprovide said license to the end-user.2. The system of claim 1 , wherein the sub-programs of the computer program further configure said computing devices to:generate a report comprising the identity of the end-user to whom said license was assigned; andprovide the ...

Communication apparatus and communication method

A communication apparatus includes a user signal transmission unit that transmits a user signal required for an end user to perform communication; a manager function implementing unit that implements a function provided to a manager of the present apparatus; a license monitoring unit that monitors a license of the present apparatus, and outputs a function limitation signal when the license has expired; and a function limitation unit that limits the function implemented by the manager function implementing unit when receiving the function limitation signal. In a communication apparatus that transmits a user signal required for an end user to perform communication, a function of the apparatus is limited when a relevant license has expired, while preventing an influence of the limitation upon the end user.

VOICE SERVICE ROUTING SYSTEM FOR ACCESSIBILITY

Systems and methods for managing network communication are disclosed. Methods and systems can comprise receiving a telephony message having a source address and determining routing information using the source address. A telephony call may be routed using the determined routing information. Such processing may be implemented to route telephony calls to certain services such as accessibility services based on at least the source address of a telephony message. 1. A method comprising:receiving, by a computing device, a telephony message having a source address and a destination address;querying a database using the source address, wherein the database comprises a plurality of mapped addresses, wherein the querying the database comprises comparing the source address to one or more mapped addresses of the plurality of mapped addresses;receiving, based on the querying the database, routing information associated with the source address, wherein the routing information comprises a re-routing address associated with one or more assistance services; androuting a telephony call using the routing information.2. The method of claim 1 , wherein the telephony message is received using a session initiation protocol.3. The method of claim 1 , wherein the source address is a calling telephone number.4. (canceled)5. The method of claim 1 , wherein the plurality of mapped addresses comprises key value pairs of a plurality of re-routing addresses and a plurality of user addresses claim 1 , and wherein the querying the database further comprises using one of the plurality of user addresses as a query key.6. (canceled)7. The method of claim 1 , wherein information stored in the database is caused to update by a customer care center and via one or more of a mediation server and a feed server.8. A method comprising:receiving, by a computing device, a telephony message indicative of a request for an assistance service, the telephony message having a source address;determining routing ...

Methods and devices for verifying a communication number

The object of the present application is to provide a method and device for verifying a communication number. Compared with the prior art, the present application includes: a user equipment transmitting a verification request to a network device; the network device transmitting an auxiliary verification number to the user equipment based on the verification request; the user equipment initiating a verification call to the auxiliary verification number via the communication number; the network device obtaining a call record of the auxiliary verification number and determining the verification result based on the call record of the auxiliary verification number. In this way, operator fees would not be caused at both the user equipment and the network device, thus greatly saving costs.

METHOD AND APPARATUS FOR DATA MANAGEMENT OF THIRD PARTY SERVICES

Aspects of the subject disclosure may include, for example, a method comprising caching, by a server comprising a processor, a subscriber profile in a network repository to create a cached subscriber profile. The cached subscriber profile comprises a replica of stored subscriber data. The method also comprises updating the cached subscriber profile in accordance with subscriber use of a first application from a first application provider to produce a first updated version of the cached subscriber profile. The method further comprises updating the first updated version of the cached subscriber profile in accordance with subscriber use of a second application from a second application provider to produce a second updated version of the cached subscriber profile. The first and second updated versions of the cached subscriber profile are accessible by the first application provider and by the second application provider. Other embodiments are disclosed. 1. A server comprising:a memory to store instructions; anda processor coupled to the memory, wherein the processor, responsive to executing the instructions, performs operations comprising:storing subscriber data and network data in a first repository of a communication network of a network provider, the subscriber data obtained from equipment of a subscriber to the communication network;caching a subscriber profile in a second repository in communication with the first repository and accessible by a first application provider, to create a cached subscriber profile that enables updating in accordance with subscriber use of a first application to produce a first updated version of the cached subscriber profile,wherein the cached subscriber profile comprises the subscriber data from the first repository and information related to the subscriber use of the first application from the first application provider,wherein the first updated version is accessible by the first application provider, andwherein access to the ...

Learning gamification and safety control application for mobile devices

An application for mobile devices that enables a server device to control multiple client devices with numerous features and capabilities relevant to both server and client devices, such as learning gamification and safety controls. Running on popular operating systems, this application is compatible with other mobile applications and provides a mechanism for the server device to override internal controls on one or more client devices with ability to configure access controls based on gamification features using parameters that include but not limited to applications, programs, goals, and rewards. This application includes safety and security control features that enables the server device to remotely monitor and control one or more client devices.

ALTERNATE USER COMMUNICATION HANDLING BASED ON USER IDENTIFICATION

The invention relates to providing alternate user communication based on user identification. A communication from a user may be received, and the communication may include an authentication credential from the user. When the user is determined to be an unauthorized user based on the authentication credential, the communication may be extended in order to capture more information from the unauthorized user, and to deter the unauthorized user from making other unauthorized access attempts. In addition to the extension of the communication with the unauthorized user, one or more additional alternate treatments may be presented to the unauthorized user in order to identify, track, and/or prevent access by the unauthorized user. 1. A system for providing alternate user communication based on user identification , the system comprising:one or more memories having computer readable code stored thereon; and receive a communication from a user;', 'receive an authentication credential from the user, wherein the authentication credential is received from one or more user computer systems;', 'determine when the user is an unauthorized user based on the authentication credential;', 'extend the communication with the unauthorized user; and', 'capture unauthorized user information from the unauthorized user during the communication., 'one or more processors operatively coupled to the one or more memories, wherein the one or more processors are configured to execute the computer readable code to2. The system of claim 1 , wherein the communication comprises a telephone call claim 1 , an Internet call claim 1 , or written communication over the Internet.3. The system of claim 1 , wherein extending the communication with the unauthorized user comprises extending a hold time for the unauthorized user when a representative is available.4. The system of claim 1 , wherein extending the communication with the unauthorized user comprises extending a hold time for the unauthorized user by ...

The method and system of Individuation Management vehicle driver information

本发明公开了管理个性化车辆使用者信息的方法和系统。本发明的实施预期使用远程信息处理服务提供商（TSP）、通信设备以及车辆中的远程信息处理单元之间的通信连接来管理用户的个性化信息。实施预期从位于车辆处的数据存储器移除用户的个性化信息、将用户的个性化信息上传到TSP的操作控制中心的数据库以及由车辆的远程信息处理单元从TSP的操作控制中心下载用户的个性化信息。实施使得能够从车辆远程地移除用户的个性化信息以防止车辆的使用者访问用户的个性信息。此外，实施使得能够通过车辆访问用户的个性化信息以便为用户提供车辆中的定制体验。

Method, terminal and system for adding background sound in call

本发明公开了一种通话中添加背景音的方法，包括以下步骤：监听到来电或去电、以及开始通话时，向服务器发送获取用于本次通话中营造环境声音的音频数据的请求；接收所述服务器反馈的对应于所述请求的至少一段所述音频数据；当检测到用户在通话中触发播放背景音按钮时，将至少一段所述音频数据作为通话中的第一背景音与此时MIC采样话音数据一并输出，以营造环境声音；还公开了一种终端及系统。通过本方案，可实现在通话中加入背景音，以模拟虚拟场景。

Group information outputing method in exchanger

PURPOSE: A method of outputting a group information through a guide desk of a full electronic exchanger is provided to efficiently manage a number of CENTREX groups with a small cost by united a number of CENTREX groups into one super group, in the state that the president guide desk is registered in the certain CENTREX group belonging to the super group, then outputting several different CENTREX group information into one guide desk according to the request of a guide so that the guide can easily confirms the group information of other groups through the monitor screen built in the terminal of the guide desk of the guide. CONSTITUTION: In the method of outputting group information through a guide desk in full electronic exchanger where a part or whole of subscribers are divided into several groups, a number of groups are united into one super group and the president guide desk is registered into one of the groups belonging to the super group. If the other group information is requested from the president guide desk, the group selected is determined whether the group belongs to the corresponding super group. If the group selected belongs to the super group, other group information is collected and notified to the corresponding guide desk.

How to configure the operator service database

Call routing based on user profile generated according to membership of groups

A method and system of establishing calling preferences for a user are provided. The method includes: defining a user profile containing an association between the user and two or more communication devices, each device having an associated device type; assigning the user to at least one group; obtaining group preferences associated with one or more of the user's groups; determining user preferences for the user based on the group preferences and the device types of the communication devices associated with the user; and storing the user specific preferences in a user profile associated with the user.

Systems and methods for managing services for carrier subscribers and migrating them to service bundles

The application relates to the management of services such as email, voice communications, instant text messaging, Internet browsing, music downloading, etc. provided to subscribers of in particular a wireless network. In the prior art, a service provider is maintaining a list of individual services and the status of each service for each subscriber. The idea underlying the present application is to be seen in that management of services is made more efficient by defining a list of available service bundles such that each subscriber can be associated with a particular service bundle, rather than be associated with a long list of individual services. There is disclosed a system and method for managing service for carrier subscribers and migrating them to service bundles. In an embodiment, the method comprises obtaining a list of existing services to which a subscriber is subscribed (602); comparing the list of services to available service bundles (604); determining if there is an exact match of services between the list of existing services and services included in one or more available service bundles (606), and if so, migrating the subscriber to the one or more available service bundles with the exact match (607). The method may further comprise identifying a main service in the list of existing services and determining if there is a partial match of services between the main service and a service included in one or more available service bundles (608), and if so, migrating the subscriber to the one or more available service bundles with the partial match (609). A subscriber may be manually migrated if migration is not possible with an exact match or partial match (610).

System and method for mobile phone activation

A method of activating a mobile phone is provided. The method comprises scanning a code accessible from an exterior of a package by an electronic scanning device coupled to a first computer, the package containing the mobile phone and retrieving a plurality of information associated with the mobile phone from a data store based on the code, the retrieving performed by one of the first computer and a second computer. The method also comprises transmitting the plurality of information by the provisioning application to a wireless communication network to at least partly provision wireless communication service to the mobile phone, whereby the wireless communication network is triggered to activate the mobile phone, wherein the transmitting is performed by the same computer that retrieved the plurality of information.

Method and call manager node for handling group calls

A method and a call manager node (200) for handling calls directed to a group of subscribers. When receiving (2:3) a request from a caller (202) for access to a first group of subscribers (204) having at least one common characteristic, the call manager node assigns (2:4) first caller-specific temporary group number (A1) for the caller, wherein the first group number can be used exclusively by the caller for calling the subscribers in the first group. The call manager node further sends (2:5) the first group number to the caller in response to the request. The caller is then connected (2:7, 2:9, 2:11) to a subscriber in the first group sequentially or according to a scheme each time the caller dials (2:6, 2:8, 2:10) the first group number. The group is created according to a criteria and the anonymity of the called parties is kept. Call hunting.

Method and apparatus for communicating with one of plural devices associated with a single telephone number

A system for (and a method of) selectively establishing communication with one of plural devices associated with a single telephone number is provided. In a preferred embodiment, the system includes a wireless connect unit connected between an enterprise private branch exchange (PBX) network and a public switched telephone network. The wireless connect unit preferably serves as a gateway between the PBX and one or more remote communication devices. The remote devices can be used as standard PBX office telephones for both inbound and outbound telephone calls. Thus, features of the PBX network (e.g., voice mail, direct extension dialing, corporate calling plan, etc.) are available to the remote device even though they are not physically connected to the PBX. When the system receives an incoming call, it can route the call to an office telephone and one or more of the remote devices simultaneously or as desired by the user.

System, method and computer program product for achieving local number portability network management support

A system, method and computer program product for achieving local number protability (LNP) costing and network management support is disclosed. The disclosure includes a LNP graphical user interface (GUI) implemented as, for example, a WEB or Internet based tool to audit related charges, and to enable users to determine ported number status on a real-time basis.

Provisioning a voicemail platform

A computer system for provisioning voicemail. The system comprises a processor, a non-transitory memory, and a voicemail provisioning application. Upon execution by the processor, the provisioning application receives a request to create a voicemail account associated with a first phone number, creates a voicemail account comprising a first voicemail box, assigns a voicemail account identifier associated with an identity of the subscriber, and transmits the voicemail account and first voicemail box to a voicemail system, wherein the voicemail account identifier is used to reference the voicemail account. The application further receives a request to create a voicemail account associated with a second phone number of the mobile communication device, determines that a voicemail account associated with the mobile communication device already exists, creates a second voicemail box, and transmits the second voicemail box to the voicemail account identified by the voicemail account identifier.

Toll-free number blocking override indicator

A menu routing service routes calls made to a customer's toll-free number according to customized routing instructions. A service provider establishes service parameters, which include the toll-free number and a restriction associated with at least one of the customer and the service provider. To customize call routing, a web server receives instructions from the customer to associate the toll-free number with a terminating number, such as a directory number or switch ID and trunk group numbers. When the restriction prohibits the association, the web server determines whether the service parameters further include an override indicator associated with the customer that overrides the restriction. The toll-free number is associated with the terminating number when service parameters include the override indicator. The override indicator may be an affiliate indicator, which enables the customer to terminate inter-LATA calls in a region in which the service provided is prohibited from providing long distance service.

Deactivation system and method for a transferable device

Methods and systems for deactivation of one or more applications operating on a transferable device are provided.

Method and system for presenting dynamic commercial content to clients interacting with a voice extensible markup language system

A system for selecting a voice dialog, which may be an advertisement or information message, from a pool of voice dialogs and for causing the selected voice dialog to be utilized by a voice application for presentation to a caller during an automated voice interactive session includes a voice-enabled interaction interface hosting the voice application; and, a sever monitoring the voice-enabled interaction interface for selecting the voice dialog and for serving at least identification and location of the dialog to be presented to the caller via the voice application.

Enabling creation of converged internet protocol multimedia subsystem services by third-party application developers using session initiation protocol support

A plurality of pure operator type rules are instantiated within a domain of a telecommunications operator and a plurality of pure application type rules are instantiated within a domain of a third party telecommunications application provider. The plurality of pure operator type rules and the plurality of pure application type rules are associated with a composite service. A plurality of network components are established to transmit given events of a plurality of protocol-level events to at least one of the domain of the telecommunications operator and the domain of the third party telecommunications application provider. The composite service is deployed in an execution engine of the third party telecommunications application provider.

Method and apparatus for providing real-time call processing services in an intelligent network

System and methodology for providing real-time call processing services received at a switch (158) in an intelligent network having one or more service nodes (204) having originating switches for receiving a call event. The system includes a platform-independent communication system for enabling communication between object instances executing at service nodes (204) in the intelligent network. An operating system agent object (204) instance executing in an execution environment associated with an originating switch communicates call origination information corresponding to a call event received at the switch to one or more object instances executing in an execution environment provided at a service node (204) in the network; the object instances including a line object instance for maintaining the state of a communications line associated with a call origination, and, a service object implementing methods for performing a service according to a customer request.

Alternate user communication handling based on user identification

The invention relates to providing alternate user communication based on user identification. A communication from a user may be received, and the communication may include an authentication credential from the user. When the user is determined to be an unauthorized user based on the authentication credential, the communication may be extended in order to capture more information from the unauthorized user, and to deter the unauthorized user from making other unauthorized access attempts. In addition to the extension of the communication with the unauthorized user, one or more additional alternate treatments may be presented to the unauthorized user in order to identify, track, and/or prevent access by the unauthorized user.

Systems and methods for monitoring voice service feature failures in a telecommunication network

A method includes receiving multiple alarm messages, each being associated with a failure associated with a service feature available within a telecommunication network. A failure rate for a type of failure having a common set of service feature failure characteristics is determined from the alarm messages received. When the failure rate exceeds a threshold, a maintenance ticket is generated automatically.

Automatic provisioning of abbreviated dialing codes

A system, method and a computer program product for automatically provisioning an abbreviated dialing code are disclosed. The system includes a provisioning manager designed to process a request to provision an abbreviated dialing code. The provisioning manager includes a provisioning server that receives the request and a database of rules, communicatively coupled to the provisioning server, that stores one or more rules associated with the abbreviated dialing code. The system also includes a registry manager, communicatively coupled to the provisioning manager, that determines whether an abbreviated dialing code is registered.

Method and System for Providing Recommander Discount Service to Mobile Communication Terminal by Using Customer Information System

본 발명은 고객정보 시스템을 이용하여 이동통신 단말기에 추천인 할인 서비스를 제공하는 시스템 및 방법에 관한 것이다. The present invention relates to a system and method for providing a recommender discount service to a mobile communication terminal using a customer information system. 본 발명은 신규로 가입하거나 번호 이동성 제도를 이용하여 가입하여 추천인 할인 서비스를 이용하는 추천 이동통신 단말기, 추천 이동통신 단말기가 추천인 할인 서비스를 이용하기 위하여 추천인 할인 서비스에 등록한 피추천 이동통신 단말기, 추천 이동통신 단말기 및 피추천 이동통신 단말기를 포함한 이동통신 단말기의 사용에 따른 과금 데이터를 생성하는 과금 서버, 추천 이동통신 단말기 및 피추천 이동통신 단말기를 포함한 이동통신 단말기의 가입자 데이터를 입력하여 저장하는 고객정보 시스템, 추천 이동통신 단말기 및 피추천 이동통신 단말기를 포함한 이동통신 단말기, 과금 서버, 및 고객정보 시스템을 연결하고 상호 간에 송수신하는 신호를 중계하는 이동통신망을 포함한 시스템에서 고객정보 시스템을 이용하여 이동통신 단말기에 추천인 할인 서비스를 제공하는 방법에 있어서, (a) 추천 이동통신 단말기 및 피추천 이동통신 단말기의 MIN을 고객정보 시스템을 이용하여 추천인 데이터베이스에 송신하는 단계; (b) 추천 이동통신 단말기 및 피추천 이동통신 단말기를 포함한 이동통신 단말기와 추천 이동통신 단말기 및 피추천 이동통신 단말기를 포함한 타 이동통신 단말기 간에 통화 호를 연결하여 통화를 수행하는 단계; (c) 과금 서버가 추천 이동통신 단말기 및 피추천 이동통신 단말기를 포함한 이동통신 단말기의 과금 데이터를 생성하기 위하여 추천 이동통신 단말기 및 피추천 이 동통신 단말기를 포함한 이동통신 단말기가 추천인 할인 서비스를 이용하는지 여부를 확인하는 단계; (d) 단계 (c)에서 추천 이동통신 단말기 및 피추천 이동통신 단말기를 포함한 이동통신 단말기가 추천인 할인 서비스를 이용한다고 판단한 경우 추천인 할인 서비스를 적용하여 할인 과금 데이터를 생성하며, 생성한 할인 과금 데이터를 과금 데이터베이스 및 이동통신사 포탈 서버에 전송하는 단계; 및 (e) 단계 (c)에서 추천 이동통신 단말기 및 피추천 이동통신 단말기를 포함한 이동통신 단말기가 추천인 할인 서비스를 이용하지 않는다고 판단한 경우 과금 데이터베이스에서 추천 이동통신 단말기 및 피추천 이동통신 단말기를 포함한 이동통신 단말기의 통화 내역 데이터를 획득하여 과금 데이터를 생성하고, 생성한 과금 데이터를 과금 데이터베이스 및 이동통신사 포탈 서버에 전송하는 단계를 포함하는 것을 특징으로 하는 고객정보 시스템을 이용하여 이동통신 단말기에 추천인 할인 서비스를 제공하는 방법을 제공한다. According to the present invention, a recommended mobile communication terminal using a recommender discount service by newly signing up or using a number portability scheme, a recommended mobile communication terminal registered in a recommender discount service to use a recommender discount service, and a recommended mobile device Customer information for inputting and storing subscriber data of a billing server for generating billing data for use of a mobile communication terminal including a communication terminal and a recommended mobile ...

Method and system for remotely activating/changing subscriber services in a public switched telephone network

An arrangement (apparatus and method) for remotely activating service for subscribers in a public switched telephone network. A field technician telephones a voice response unit. The field technician supplies DTMF inputs to provide a subscriber telephone number and a service to be performed. The information input to the voice response unit is supplied via a Datakit network to a change processor. The change processor is previously stored with data identifying existing office equipment and facilities for selected subscribers, and new office equipment or facilities. The change processor generates recent change signals for a central office switch corresponding to the subscribers identified by the field technician. The recent change signals are supplied via the Datakit network to a switching control center system (SCCS) host processor, which distributes the recent change signals to the appropriate central office switch, as well as any facilities or maintenance databases. The present invention is directed to cable throw, rewire, and undeveloped transfer applications, but is also suited for AIN applications including remote intelligent peripherals and subscriber self-activation using soft dial tone.

Method of creating user-defined call processing procedures

In a telecommunication network, a method of creating, in response to inputs from an operator, a user defined call processing node for a call processing record. The call processing record contains logically related nodes and branches. Initially, the operator instructs the processor that he or she wishes to construct a user defined call processing node. The processor then presents to the operator a display screen in which to construct the user defined call processing node and presents the operator with a list of predefined nodes. From this list, the operator selects predefined nodes and arranges them into an underlying representation of call processing procedures. Once this is completed, the processor enables the underlying representation of call processing procedures as a single node for use in creating call processing records.

Contact person's processing method and server

本发明公开一种联系人处理方法及服务器，方法包括：获取终端用户的通讯录，通讯录包括终端用户的联系人的联系方式；查找任意两个终端用户的通讯录得到互为直接联系人的终端用户，基于互为直接联系人的终端用户构建至少一个关系链；基于关系链中各终端用户的通讯录确定相同联系人，对相同联系人的联系方式进行比对得到符合预定条件的联系方式；基于符合预定条件的联系方式的使用数据，分析出各符合预定条件的联系方式的特征，筛选出匹配预设特征的联系方式为失效联系方式。采用本发明，能够识别出通讯录中的失效号码，提高通讯录的使用效率，提高用户的通信效率。

Systems and processes for specifying customized telecommunication services

A method for validating a procedure for providing customized services to a customer of a telephone network, the procedure being embodied in a data structure having data and instructions executable by a data processor. The method includes: converting the procedure in the data structure into a schema for evaluation by an expert system, the step of converting including the substep of extracting the instructions and data for the procedure from the data structure; inputting the schema for evaluation into the expert system for testing the extracted procedure instructions and data against a set of rules indicating proper use of the instructions; identifying by the expert system invalid ones of the instructions and data that violate the set of rules; and finally placing an indicator by the expert system in the data structure for the specific invalid instructions and data.

Intelligent service management system

A system manages the operations of an integrated communications provider. One aspect of the system is a work flow engine. The work flow engine decomposes the service model into sub-model components based upon whether crossing of plural networks is appropriate to provide requested telecommunication services and which service providers are available to provide service consistent with the location of the customer. The work flow engine also creates a telecommunications design from the sub-model components based on order rules of the service providers. The system automatically retrieves customer service records and preparing sales proposals based on those records. The system includes a gateway to incumbent local exchange carriers and trading partner service providers. The system incorporates features that automate comparisons between existing services and proposed services, optimizing on-net and off-net services, creation of cutover reports, issuance of service requests to local exchange carriers and trading partners, and alarming of failures of confirmations.

Method of configuring an in-vehicle telematics unit

The present invention present invention provides a method and system for configuring a telematics unit in a mobile vehicle. An assigned system identifier is stored in the telematics unit, and a determination is made as to whether the assigned system identifier corresponds to a broadcast system identifier. A wireless carrier is called based on the determination, and a mobile identification number is received from the wireless carrier.

System and method for assisting in controlling real-time transport protocol flow through multiple networks via media flow routing

A system and method for assisting in controlling real-time transport protocol flow through multiple networks via media flow routing is disclosed. A second or intermediate computer performs an inbound screen on route information received from the first computer, to determine if the received route information should be discarded; if the route information is not discarded, comparing the received and screened route information to a local policy defined within the second computer; performing an outbound screen on the received and screened information prior to transmitting the received and screened route information to the first computer; and selecting a primary route from the received route information and local route information in accordance with the local policy, wherein the primary route is a path from the second computer to the first computer via the group of associated computers.

Electronic Mail Identification System

The present invention relates to an electronic mail identification system and methods, in particular to a system and methods for sending information corresponding to a keyword to an e-mail address of a user having a telecommunications device, said user registering with the system to indicate that the user solicits receiving said information. A method of sending information is provided to a keyword request from a user of an e-mail identification system to an e-mail address of said user, said user having a telecommunications device, said user not already registered with the system.

Private telecommunications system and method for its configuration

Verfahren zum Konfigurieren einer an ein Fernmeldenetz angeschlossenen privaten Telekommunikationsanlage (1) mit den Schritten: – Aufbauen einer ersten Datenverbindung zwischen einem ersten Endgerät (2, 9) und einem Host (4), – Auswählen von von dem Host (4) über die Datenverbindung angebotenen Konfigurierungsoptionen mit Hilfe des ersten Endgeräts (2, 9), – Überspielen von den ausgewählten Konfigurierungsoptionen entsprechend den Konfigurierungsdaten vom Host (4) an die private Telekommunikationsanlage (1) über das Fernmeldenetz (6) und Einstellen der Optionen durch die private Telekommunikationsanlage (1) entsprechend den übertragenen Konfigurierungsdaten. Method for configuring a private telecommunications system (1) connected to a telecommunications network, comprising the steps of: Establishing a first data connection between a first terminal (2, 9) and a host (4), Selecting configuration options offered by the host (4) via the data connection by means of the first terminal (2, 9), Dubbing of the selected configuration options according to the configuration data from the host (4) to the private telecommunications equipment (1) via the telecommunications network (6) and setting the options by the private telecommunications equipment (1) according to the transmitted configuration data.

Composite services provision within a tlecommunications network

本发明涉及一种服务组合实体(10)对多个服务实例进行关联的方法，其中，由电信网络的一个或多个服务器(11、12)来执行服务。为此，所述服务组合实体(10)执行以下步骤：调用与服务请求相对应的组合服务实例，并生成标识该组合服务实例的组合服务标识符；联系所述一个或多个应用服务器以调用多个组件服务实例，其中，所述多个组件服务实例与所述组合服务实例相关联；以及向服务监管系统(13、23)发送包括与所述组合服务实例相关的信息的第一服务报告(M103、M203)，其中，该信息使所述服务监管系统(13、23)能够将与所述组件服务实例相关的报告标识为与所述组合服务实例相关联。本发明还提出了一种用于对所述多个服务实例进行关联的服务组合实体；以及一种用于对所述组合服务实例进行监视、监管或控制的服务监管系统。

Method of number exchange service in switching system

본 발명은 전전자 교환 시스템에서의 번호변환 서비스 방법에 관한 것으로, 국번이나 가입자 번호가 변경되었을 경우에 변경 여부를 모르는 가입자들이 기존 번호를 발신했을 경우에도 새로운 번호로 호를 연결시켜 주거나 임의의 서비스를 받기위해 여러망을 경유하여 서비스를 받아야 하는 경우에 시스템에서 알아서 해당 서비스를 받도록 서비스해 주는 번호변환 서비스 방법을 제공하기 위하여, 프리픽스 분석 데이타베이스(400), 프리픽스 정보 데이타베이스(410), 착신번호 분석 데이타베이스(500), 번호변환 서비스 데이타베이스(600)를 구성하는 제1단계; 호에 대한 번호 번역이 요구되면 번호를 번역하여 프리픽스 번호변환 서비스인지 착신번호 번호변환 서비스인지를 판단하는 제2단계(701 내지 714); 착신번호 번호변환 서비스이면 상기 착신번호 분석 데이타베이스(500)로 부터 링크 포인트를 구하여 번호변환 데이타베이스(600)를 찾아 착신번호 번호변환 서비스를 수행하는 제3단계(715 내지 722); 및 프리픽스 번호변환 서비스이면 상기 프리픽스 정보 데이타베이스(410)로 부터 링크 포인트를 구하여 번호변환 서비스 데이타베이스(600)를 찾아 프리픽스 번호변환 서비스를 수행하는 제4단계(723 내지 737)를 포함하여 가입자들의 불편을 해소할 수 있는 효과를 갖는다. The present invention relates to a number conversion service method in an electronic switching system, when a subscriber does not know whether a change is made when a station number or a subscriber number is changed, even if an existing number is transmitted, a call is connected to a new number or an arbitrary service. In order to provide a number conversion service method that provides the service to receive the service when the system needs to receive the service through multiple networks in order to receive the prefix analysis database 400, prefix information database 410, incoming A first step of constructing the number analysis database 500 and the number conversion service database 600; A second step (701 to 714) for translating the number to determine whether it is a prefix number conversion service or a called number number conversion service if a number translation is required for the call; A third step (715 through 722) of obtaining a link point from the called number analysis database 500 to find a number conversion database 600 and performing a called number number conversion service if the called number number conversion service is performed; And a fourth step (723 to 737) for obtaining a link point from the prefix information database 410 to find the number translation service database 600 and performing the ...

System and method for assisting in controlling real-time transport protocol flow through multiple networks via screening

A system for assisting in controlling real-time transport protocol flow through multiple networks via screening is disclosed. The system utilizes a transceiver, a memory having logic stored therein defining functions to be performed by the system, and a processor. The processor is configured by the memory to perform the functions of: determining if route information received by the transceiver is from an external source or an internal source; if the route information is from an external source, performing a first internal screen of the route information, wherein a destination address defined by the received route information is compared to a local destination address defined by the first internal screen; and if the route information is from an internal source, performing a second internal screen of the route information, wherein an origin address defined by the received route information is compared to a local origin address defined by the second internal screen.

Contact information processing method and apparatus, and storage medium

Disclosed are a contact information processing method and apparatus, and a storage medium. The method comprises: searching for any two address books from among a plurality of address books to obtain users having an association relationship; constructing a relationship chain constituted by the users having an association relationship; searching for common users in address books corresponding to various users in the relationship chain, and comparing contact information about the common users so as to obtain contact information with a comparison result satisfying a predetermined condition; and analysing features of the contact information satisfying the predetermined condition, and screening out contact information matching a pre-set feature as invalid contact information.

Method and device of feeding back service port information to users

本发明涉及一种向用户反馈服务端口信息的方法和装置，通过获取用户在第一咨询平台提出的第一问题以及所述用户的信息，并从所述第一问题中提取第一关键词，根据所述用户的信息，查询所述用户在第二咨询平台提出的第二问题，并从所述第二问题中提取第二关键词，对所述第二关键词与所述第一关键词作相似度分析，并且当所述第二关键词与所述第一关键词之间的相似度高于第一预设阈值时，将与所述第一关键词和所述第二关键词对应的服务端口信息反馈给所述用户，由此，通过提取更全面的关键词能够准确的分析定位用户的问题由此为客户提供更准确的服务端口，使最专业的客服人员为客户提供服务。

Mobile communication device provisioning and management

A mobile communication device provisioning and management system is provided. The system comprises a computer system and an application, that when executed on the computer system, receives instructions for provisioning a set of mobile communication devices, the instructions comprising a range of unique identifiers and user roles associated with the set. The system also receives a first message from a first mobile communication device, the first message containing a request for provisioning, a first unique identifier, a first user role, and a first user identifier. The system also matches the first unique identifier embedded in the first message with a unique identifier contained in the instructions. The system also matches the user role received in the first message with a user role specified in the instructions and sends a second message to the first mobile communication device, the second message containing provisioning information. The system also stores a record associating the first unique identifier, the first user role, and the first user identifier.

Method and apparatus for communicating with one of plural devices associated with a single telephone number during a disaster and disaster recovery

A system for (and a method of) selectively establishing communication with one of plural devices associated with a single telephone number during a disaster or disaster recovery period. The method can offer disaster recovery to an enterprise depending upon its size, financial well-being and desired capabilities. For example, the enterprise has the option of owning or renting all of the equipment required so that it may perform disaster recovery on its own and with little outside intervention. The enterprise may own some or none of the necessary equipment and contract with a service bureau so that the bureau provides recovery equipment when needed. The system also provides for roll call, priority preemption and seamless switching services to and from circuit and packet communication devices.

Call routing based on user profile generated according to membership of groups

SYSTEM TO SUPPORT THE CONTROL OF REAL-TIME TRANSPORT PROTOCOL FLOWS VIA MULTIPLE NETWORKS USING A GROUP OF SESSION ROUTERS

Systems and processes for specifying customized telecommunication services

A method of storing a procedure in a data processing system to direct a telephone network to provide requested services to a customer. The method involves invoking a display level software process for converting a graphical representation level of display information that is a visual representation of the procedure into a data structure level representation of the procedure. A data structure level software process for converting the data structure level representation of the procedure into a binary representation of the procedure is then invoked. In the final step a binary level software process is used for storing, in a code level, executable code to implement the requested services. The executable code corresponds to the data in the data structures.

A kind of information input method and its call terminal, cloud server

本发明公开了一种信息录入方法及其电话呼叫终端、云端服务器，其技术方案要点是与客户建立通话呼叫，提取该客户的电话号码并发送至云端服务器；云端服务器根据此电话号码在数据库中进行匹配，若匹配成功，将匹配到的客户信息以携带状态标签进行反馈；在通话呼叫结束后，提取状态标签在客户电话号码后的填充区域进行显示，并提示是否修改状态标签；若是，则键入新的状态标签并发送至云端服务器；云端服务器判断新的状态标签是否与数据库中已存的状态标签组相同，若相同，则将客户信息以及新的状态标签存入到对应的状态标签组中；若不相同，则新建一状态标签组，并将客户信息以及新的状态标签存入到新建的状态标签组中。

Method of creating user-defined call processing procedures

In a telecommunication network, a method of creating, in response to inputs from an operator, a user defined call processing node for a call processing record. The call processing record contains logically related nodes and branches. Initially, the operator instructs the processor that he or she wishes to construct a user defined call processing node. The processor then presents to the operator a display screen in which to construct the user defined call processing node and presents the operator with a list of predefined nodes. From this list, the operator selects predefined nodes and arranges them into an underlying representation of call processing procedures. Once this is completed, the processor enables the underlying representation of call processing procedures as a single node for use in creating call processing records.

System and method for assisting in controlling real-time transport protocol flow through multiple networks via media flow routing

A system and method for assisting in controlling real-time transport protocol flow through multiple networks via media flow routing is disclosed. The system utilizes a first computer and a second computer connected to the first computer, via a group of associated computers, wherein each of the first computer, second computer, and group of associated computers comprise a transceiver, a memory, and a processor. The processor is configured by the memory to perform the functions of: performing an inbound screen on route information received from the first computer, to determine if the received route information should be discarded; if the route information is not discarded, comparing the received and screened route information to a local policy defined within the second computer; performing an outbound screen on the received and screened information prior to transmitting the received and screened route information to the first computer; and selecting a primary route from the received route information and local route information in accordance with the local policy, wherein the primary route is a path from the second computer to the first computer via the group of associated computers.

PROVIDING SERVICES TO SUBSCRIBER GROUPS

Support in hss for emergency telecommunication services

A home subscriber server (HSS) and method are described herein for supporting an emergency telecommunication service (e.g., Government Emergency Telecommunications Service (GETS) ). In one embodiment, the HSS and the method are adapted to selectively provide telecommunication access to subscribers of an IP Multimedia Subsystem (IMS) by associating different user priority values with different network condition statuses, where a network condition status may be a congestion level or a disaster relief emergency status.

Dial by specialty services and management thereof

A phone system for providing dial by specialty features that can dynamically update providers within the system. A dial by specialty service can be provided on a user's mobile device. The dial by specialty service can prompt the user to enter in specialty information, which can represent specific services or goods the user is looking for. The dial by specialty service can then search an augmented directory to find the telephone number of a provider who best satisfies the search criteria. In one embodiment, the service can place a call on behalf of the user to transfer the user to the telephone number. The providers at the time of being called can decline to accept the call from the dial by specialty service. The selected provider can also choose to be removed from the augmented directory altogether.

Apparatus for operating special number for centrex in the switching system

본 장치 및 방법은 교환기에 있어서 센트렉스 가입자가 이용하는 특수번호를 운용자가 용이하게 생성, 변경 및 삭제할 수 있도록 운용하기 위한 센트렉스 가입자의 특수번호 운용장치 및 방법으로써, 본 장치는 센트렉스 가입자와의 정합을 위한 가입자 정합부 : 센트렉스 가입자에게 게공될 서비스에 대한 특수번호를 저장하고 있는 특수번호 관리테이블 : 운용자에 의하여 특수번호 관리테이블에 저장될 새로운 특수번호 및 저장된 특수번호에 대한 변경 및 삭제관련 데이터를 입력하고 출력하기 위한 입출력장치 : 가입자정합부를 통해 제공받고자 하는 특수서비스에 대한 특수번호가 전송되면, 특수번호 관리테이블을 참조하여 해당되는 특수서비스가 제공되도록 호처리를 하는 호처리 기능부를 포함하도록 구성된다. This apparatus and method is a special number operating device and method of a Centrex subscriber for operating an operator so that an operator can easily create, change and delete a special number used by a Centrex subscriber in an exchange. Subscriber matching part: Special number management table that stores special numbers for services to be provided to the CENTREX subscribers: Input new special numbers to be stored in the special number management table by the operator and data related to change and deletion of the stored special numbers. Input / output device for outputting: When the special number for the special service to be provided through the subscriber matching unit is transmitted, it is configured to include a call processing function for performing a call processing so that the corresponding special service is provided with reference to the special number management table.

Venue owner-controllable per-venue service configuration

There are provided measures for venue owner-controllable per-venue service configuration. Such measures could comprise configuring a per-venue service model of services of a network operator for terminal devices of subscribers of the network operator on the basis of an input by a venue owner of a venue, the per-venue service model including at least one configurable parameter for defining a venue-based service for terminal devices of subscribers residing in a specified venue area of the venue, and controlling provision of services of the network operator to terminal devices or subscribers of terminal devices in accordance with the per-venue service model depending on applicability thereof for the service provision.

Smart Grid

"REDE INTELIGENTE". Uma rede de comutação detelecomunicações ou uma Arquitetura de Rede Inteligente (170)inclui um novo gerenciamento central (500) e um Complexo deRecursos (180) para administrar e rastrear os recursos de serviçospara vários nós (204), capazes de processamento de serviços detelecomunicações.

Method and apparatus for over-the-air service provisioning of a mobile telephone

An object-oriented over-the-air service provisioning (OTASP) computer program is disclosed. The OTASP program is implemented in a client-server architecture, wherein a plurality of client programs operating, on client platforms in a customer service centers, optionally in diverse geographical locations, communicate with the OTASP computer program. The OTASP computer program communicates with one or more mobile switching centers (MSC's) to process requests from the client programs and to request communication with mobile telephones using an over-the-air interface, in order to accomplish over-the-air service provisioning.

Outsourced options management

A computer-implemented method for processing options requests includes: storing, in a first system, static information regarding subscriptions by customers, the static information including at least customer names and product identifiers; storing, in a second system separate from the first system, flexible information regarding the subscriptions including at least activated options; and processing requests from the customers regarding options in the second system, wherein the first system and the static information are not used in processing the requests.

Use of wizards/experts in a PBX environment

Telecommunication equipment is connected to and controlled by a computer which executes software controlling the digital communication between the telecommunication equipment and the computer. Software in the form of a wizard or expert also executes on the computer and acts to simplify the computer user's interaction with the telecommunication equipment and underlying software which controls the telecommunication equipment.

Method and system for booting, provisioning and activating hardware and software clients

Automated booting of a client for a subscriber is provided for clients that are for use in interactive user sessions that involve multimedia. A subscribe message is sent from the client to a proxy server. The proxy server authenticates the subscribe message, and sends the subscribe message to the configuration server. A notify message is sent to the client from the configuration server. The notify message is sent through the proxy server, and contains a location of a profile for the client. The profile is downloaded to the clients. This arrangement allows the persistence of profiles in a centralized place.

Method and system for distributing and updating software in wireless devices

A method is disclosed. The method includes receiving a message indicating that updates are available for a wireless device. The method further includes assigning a software policy for the wireless device, and based on the software policy, transmitting a notification to the wireless device indicating that the updates are available to download. The method further includes receiving a universal resource locator (URL) indicating a location of the updates, and subsequently downloading the updates from a web-based software server.

Number Conversion Service Method in Exchange System

본 발명은 전전자 교환 시스템에서의 번호변환 서비스 방법에 관한 것으로, 국번이나 가입자 번호가 변경되었을 경우에 변경 여부를 모르는 가입자들이 기존 번호를 발신했을 경우에도 새로운 번호로 호를 연결시켜 주거나 임의의 서비스를 받기위해 여러망을 경유하여 서비스를 받아야 하는 경우에 시스템에서 알아서 해당 서비스를 받도록 서비스해 주는 번호변환 서비스 방법을 제공하기 위하여, 프리픽스 분석 데이타베이스(400), 프리픽스 정보 데이타베이스(410), 착신번호 분석 데이타베이스(500), 번호변환 서비스 데이타베이스(600)를 구성하는 제1단계; 호에 대한 번호 번역이 요구되면 번호를 번역하여 프리픽스 번호변환 서비스인지 착신번호 번호변환 서비스인지를 판단하는 제2단계(701 내지 714); 착신번호 번호변환 서비스이면 상기 착신번호 분석 데이타베이스(500)로 부터 링크 포인트를 구하여 번호변환 데이타베이스(600)를 찾아 착신번호 번호변환 서비스를 수행하는 제3단계(715 내지 722); 및 프리픽스 번호변환 서비스이면 상기 프리픽스 정보 데이타베이스(410)로 부터 링크 포인트를 구하여 번호변환 서비스 데이타베이스(600)를 찾아 프리픽스 번호변환 서비스를 수행하는 제4단계(723 내지 737)를 포함하여 가입자들의 불편을 해소할 수 있는 효과를 갖는다.

A method for destructive readout of data in case of mobile theft

A method for destructively reading out data from a stolen or lost mobile phone. A special switch off feature disables all the services associated with the mobile phone, except for a messaging service and the ability to destructively read out data. A user can retrieve the data stored in the mobile phone from a remote location. Once the data is retrieved, all the data in the mobile phone is erased.

Updating configuration parameters of clients

Automated booting of a client for a subscriber is provided for clients that are for use in interactive user sessions that involve multimedia. A subscribe message is sent from the client to a proxy server. The proxy server authenticates the subscribe message, and sends the subscribe message to the configuration server. A notify message is sent to the client from the configuration server. The notify message is sent through the proxy server, and contains a location of a profile for the client. The profile is downloaded to the clients. This arrangement allows the persistence of profiles in a centralized place.