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Небесная энциклопедия

Космические корабли и станции, автоматические КА и методы их проектирования, бортовые комплексы управления, системы и средства жизнеобеспечения, особенности технологии производства ракетно-космических систем

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Мониторинг СМИ

Мониторинг СМИ и социальных сетей. Сканирование интернета, новостных сайтов, специализированных контентных площадок на базе мессенджеров. Гибкие настройки фильтров и первоначальных источников.

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Поддерживает ввод нескольких поисковых фраз (по одной на строку). При поиске обеспечивает поддержку морфологии русского и английского языка
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Применить Всего найдено 1297. Отображено 100.
31-05-2012 дата публикации

Apparatus, systems and methods for managing incoming and outgoing communication

Номер: US20120137009A1
Принадлежит: Individual

A system and method for managing incoming and outgoing communications may include a definition of if, when, and who may communicate with a recipient. The identification of the communication may be concealed in that no actual addresses, phone numbers, or other addressing identifications are required to be exchanged by the communication initiator and recipient. In an example, if the database contains call management settings for a call recipient, the application logic may evaluate the rules to determine if a particular caller is authorized to connect with the call recipient at the current time and date. The application logic may connect the call utilizing the public telephone switch. The caller and call recipient phone numbers may be stored in a database.

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20-09-2012 дата публикации

Tandem Access Controller Within The Public Switched Telephone Network

Номер: US20120236762A1
Принадлежит: Individual

A system that includes a tandem access controller (TAC) coupled to the PSTN, where the TAC allows a subscriber to set-up and change the configuration of the phone line or other communications device, including selective call forwarding, using the web. The TAC is coupled internally to the PSTN in a local service area and is outside the central office of the subscriber. A calling party makes a first call to the subscriber using the subscriber's public telephone number. The TAC receives the first call prior to the call reaching the subscriber's terminating central office, which in some cases avoids a toll. The TAC then carries out the subscriber's instructions for the first call, such as making one or more second calls using telephone numbers different from the subscriber's public telephone number. When the second call is answered, the answering phone is connected by the TAC to the caller.

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10-01-2013 дата публикации

Enhanced Messaging with Language Translation Feature

Номер: US20130012173A1
Принадлежит: AT&T MOBILITY II LLC

A method for creating and managing a distribution list can include creating a distribution list at a voicemail system. The distribution list can include at least one recipient and at least one language preference for one or more of the at least one recipients. The method can further include selecting the created distribution list and recording an audio message to be sent to the at least one recipient. Translating the audio message into the at least one language preference for one or more of the at least one recipients thereby creating at least one translated audio message and sending the at least one translated audio message to the at least one recipient.

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16-05-2013 дата публикации

Mobile information apparatus and manner mode shifting program

Номер: US20130122886A1
Автор: Kouki Kitaya
Принадлежит: Kyocera Corp

Memory 42 stores conditions (schedule, position, and travel condition) for triggering switching to a manner mode. When any of the conditions is met, a CPU 33 requests a user for an instruction as to whether or not to switch to the manner mode according to the condition stored in the memory 42. In response to a user instruction for approvable of the switching to the manner mode, the CPU 33 executes control to switch the mobile phone to the manner mode.

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18-07-2013 дата публикации

SYSTEM AND METHOD FOR DISPLAYING CONTENT ON A MOBILE COMMUNICATIONS DEVICE

Номер: US20130183947A1
Автор: BANA Lakshma Reddy
Принадлежит:

A method for displaying content on a mobile communications device during an inactive call state. The method can include storing content for transmission to the mobile communications device, transmitting content to the mobile communications device in response to an event, and displaying the content on the mobile communications device while the mobile communications device is in an inactive call state, wherein the event includes a call initiation event or a call suspension event, wherein the inactive call state includes a call initiation state or a call suspension state, and wherein the content includes images, image sequences, or videos. 1. A method for displaying content on a mobile communications device during an inactive call state , comprising:storing content for transmission to the mobile communications device;transmitting content to the mobile communications device in response to an event; anddisplaying the content on the mobile communications device while the mobile communications device is in an inactive call state;wherein the event includes a call initiation event or a call suspension event;wherein the inactive call state includes a call initiation state or a call suspension state; andwherein the content includes images, image sequences, or videos.2. The method of claim 1 , wherein the content is stored on a remote server.3. The method of claim 1 , wherein the content is stored on a second mobile communications device.4. The method of claim 1 , further comprising selecting specific content claim 1 , from the stored content claim 1 , for transmission to the mobile communications device.5. The method of claim 4 , wherein selecting specific content includes selecting content based on the identity of the mobile communications device.6. A mobile communications device claim 4 , comprising:a processor;a non-transitory storage medium;a connectivity module for connecting to at least one communications network; anda mobile communications application, stored on the ...

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25-07-2013 дата публикации

INCOMING AND OUTGOING CALL CONTROL CUSTOMIZATION

Номер: US20130188788A1
Принадлежит: AT&T Intellectual Property I, L.P.

Customer communications can be controlled in accordance with customized rules. An initial menu includes options to modify an existing rule or create a new rule for controlling customer communications. An initial selection criteria menu includes options to indicate whether the new customized rule will be built using a preexisting template or starting from initial blank rule criteria. A list of preexisting templates for creating new customized rules can be provided, and input to populate a selected template can be accepted. Initial blank rule criteria for creating new customized rules can also be provided, including initial criteria and rule conditions for selected initial criteria. Communications are processed in accordance with the stored new customized rule. 1. A method for implementing customized rules for controlling incoming customer communications , comprising:providing an initial menu for customizing rules for controlling incoming customer communications, the initial menu including a selectable option to modify an existing customized rule for controlling incoming customer communications and a selectable option to create a new customized rule for controlling incoming customer communications;processing a request to create a new customized rule for controlling incoming customer communications;providing an initial selection criteria menu to create the new customized rule for controlling incoming customer communications, the initial selection criteria menu indicating whether the new customized rule will be built using a preexisting template or starting from initial blank rule criteria;processing a response indicating whether the new customized rule will be built using a preexisting template or starting from initial blank rule criteria;when the new customized rule will be built using a preexisting template, providing a list of preexisting templates for creating new customized rules for controlling incoming customer communications, processing a received selection of ...

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05-09-2013 дата публикации

Processing Requests

Номер: US20130229949A1
Автор: Christopher Paterson
Принадлежит: Metaswitch Networks Ltd

Measures for modifying settings of communication services for Session Initiation Protocol (SIP) devices in a telecommunications network are provided. A code-containing SIP message comprising a code entered by a user of a SIP device is received from the SIP device. The code identifies a communication service. The communication service that the code relates to is determined on the basis of the received code. A function-activating SIP message comprising data specifying one or more characteristics of at least one function to be activated by the SIP device in a data collection operation is transmitted to the SIP device. A completed data-containing SIP message comprising communication service data entered by the user of the SIP device is received from the SIP device. The communication service data is processed in accordance with the identified communication service.

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26-09-2013 дата публикации

Enhanced Messaging with Language Translation Feature

Номер: US20130252589A1
Принадлежит: AT&T MOBILITY II LLC

A method for creating and managing a distribution list can include creating a distribution list at a voicemail system. The distribution list can include at least one recipient and at least one language preference for one or more of the at least one recipients. The method can further include selecting the created distribution list and recording an audio message to be sent to the at least one recipient. Translating the audio message into the at least one language preference for one or more of the at least one recipients thereby creating at least one translated audio message and sending the at least one translated audio message to the at least one recipient.

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21-11-2013 дата публикации

METHOD FOR COMMUNICATION AND COMPONENTS IN A COMMUNICATIONS NETWORK

Номер: US20130308768A1
Принадлежит:

With a method for communication in a communication network, a subscriber is assigned an authorization level depending on the respective applicable scenario at the time when the authorization level is assigned for that subscriber in that communication network. 1. A method for communication in a communication network , comprising: assessing an applicable scenario for an authorization level; and assigning a subscriber an authorization level depending on the applicable scenario at a time when the authorization level is assigned for the subscriber in the communication network.2. The method of claim 1 , further comprising enabling or restricting access to a resource in the communication network by the subscriber depending on the authorization level of that subscriber when that resource is accessed.3. The method of claim 2 , comprising resolving a conflict in accessing a resource in the communication network by at least two subscribers depending on the authorization levels of those subscribers when that resource is accessed.4. The method of wherein at least one resource is selected from the group consisting of a connection to at least one other subscriber claim 2 , a data rate claim 2 , and bandwidth available to that connection.5. The method of claim 1 , comprising defining a scenario by at least one parameter that designates a subscriber location.6. The method of claim 1 , comprising defining a scenario by at least one parameter that designates the occurrence of an event.7. The method of claim 1 , comprising determining an authorization level in a scenario by evaluating at least one rule applicable to that scenario.8. The method of claim 2 , further comprising claim 2 , to enable or restrict the subscriber's access to a resource claim 2 , querying a current authorization level of the subscriber by a component of the communication network claim 2 , wherein said component carries out assignment of the authorization levels.9. A component in a communications network claim 2 ...

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06-02-2014 дата публикации

Conversation Assistant

Номер: US20140038578A1
Принадлежит: ANGEL.COM

Usage data associated with a user of a telephonic device is accessed by a remote learning engine. A service or a product that is likely to be of interest to the user is identified by the remote learning engine based on the accessed usage data. A recommended voice bundle application for the user is determined by the remote learning engine based on the accessed usage data, the recommended voice bundle application being a voice application that, when executed by the telephonic device, results in a simulated multi-step spoken conversation between the telephonic device and the user to enable the user to receive the identified service or the identified product. A recommendation associated with the recommended voice bundle application is transmitted from the remote learning engine to the telephonic device. The recommendation is presented by the telephonic device to the user through voice communications. The user through voice communications has accepted the recommendation determining is determined by the telephonic device. In response to determining that the user has accepted the recommendation, the recommended voice bundle application on the telephonic device is executed by the telephonic device. 1. A computer-implemented method comprising:accessing, by a remote learning engine, usage data associated with a user of a telephonic device;identifying, by the remote learning engine based on the accessed usage data, a service or a product that is likely to be of interest to the user;determining, by the remote learning engine based on the accessed usage data, a recommended voice bundle application for the user, the recommended voice bundle application being a voice application that, when executed by the telephonic device, results in a simulated multi-step spoken conversation between the telephonic device and the user to enable the user to receive the identified service or the identified product;transmitting a recommendation associated with the recommended voice bundle ...

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05-01-2017 дата публикации

INFORMATION SHARING CONTROL

Номер: US20170006160A1
Принадлежит:

Disclosed is a system for controlling the information that is shared during electronic device communication. Devices communicate with a server and one another through a network. Requests for connections between users are received and connection records are created. Information is shared and communications are managed according to instructions specified by users. 1. A computer-implemented method for establishing a connection for controlled communication comprising:receiving, from a first client associated with a first user, a request to establish controlled communication between the first user and a second user, the request comprising a first user identifier and content handling instructions corresponding to a second user;transmitting, to the first client, a connection identifier uniquely identifying a connection between the first user and the second user;receiving, from a second client associated with the second user, a connection message comprising the connection identifier, the second client having a device identifier;generating a connection record, the connection record comprising a user identifier of the first user, the device identifier, the content handling instructions, and a channel identifier, the channel identifier associated with an electronic communication channel;transmitting, via the electronic communication channel, a confirmation message to the second client comprising shared contact information of the first user;determining, from the connection record, the identifier of the first user and the content handling instructions in response to receiving, via the electronic communication channel, a communication message from the device of the second user; andexecuting, by the computer, one or more of the content handling instructions.2. The method of claim 1 , wherein the content handling instructions are proscribed by the first user.3. The method of claim 1 , wherein the user identifier of the first user is uniquely assigned to the first user from a ...

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05-01-2017 дата публикации

INSTANT ACTIVATION AND PROVISIONING FOR TELECOMMUNICATION SERVICES ON A MOBILE DEVICE

Номер: US20170006405A1
Принадлежит:

Methods and systems for instant activation of virtual PBX services on a mobile device are disclosed. In one aspect, a user request for activating virtual PBX services is received on a mobile device. An available primary identification number for the virtual PBX services is retrieved from a telecommunication service provider (TSP). A user interface is presented on the mobile device including a first interface portion presenting the available primary identification number and a second interface portion configured to receive a user identifier. Upon receiving the user input specifying the user identifier and while the user interface is still presented on the mobile device, a user instruction for activating the virtual PBX services is received. Upon receiving the user instruction, the user identifier is sent to the TSP. Then, a confirmation is received from the TSP. 1receiving a user request for activating a subset of virtual PBX services on a mobile device;retrieving an available primary identification number for the subset of virtual PBX services from a telecommunication service provider (TSP); a first interface portion presenting the available primary identification number; and', 'a second interface portion configured to receive a user identifier;, 'presenting a user interface on the mobile device having one or more of the following interface portionsreceiving user input specifying the user identifier from the second interface portion;while the user interface is still presented on the mobile device, receiving a user instruction for activating the subset of virtual PBX services;upon receiving the user instruction, sending the user identifier to the TSP; andreceiving a confirmation from the TSP indicating that the subset of virtual PBX services has been successfully activated.. A method for instant activation of virtual PBX services on a mobile device, comprising: This is a continuation of U.S. application Ser. No. 14/484,744, filed on Sep. 12, 2014, which is a ...

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04-01-2018 дата публикации

SYSTEM AND METHOD FOR IDENTIFYING UNWANTED COMMUNICATIONS USING COMMUNICATION FINGERPRINTING

Номер: US20180007199A1
Принадлежит:

A method for identifying communicators as wanted or unwanted based on messages from such communicators comprising receiving, by the data processing system, an inbound message from a communicator, comparing, by the data processing system, the inbound message to fingerprints stored in a database accessible to the data processing system, determining, by the data processing system, at least one match to the fingerprints, determining, by the data processing system, an identity of the communicator by determining whether and how likely the communicator is wanted or unwanted based on the at least one match to the fingerprints, and configuring, by the data processing system, handling of calls from the communicator based on the identity. 1. A method , in a data processing system comprising a processor and a memory , for identifying communicators as wanted or unwanted based on messages from such communicators , the method comprising:receiving, by the data processing system, an inbound message from a communicator;comparing, by the data processing system, the inbound message to fingerprints stored in a database accessible to the data processing system;determining, by the data processing system, at least one match to the fingerprints;determining, by the data processing system, an identity of the communicator by determining whether and how likely the communicator is wanted or unwanted based on the at least one match to the fingerprints; andconfiguring, by the data processing system, handling of calls from the communicator based on the identity.2. The method of wherein the inbound message includes a voice message.3. The method of further comprising transcribing claim 2 , by the data processing system claim 2 , the voice message into text.4. The method of further comprising transcribing claim 2 , by the data processing system claim 2 , the voice message into a tag cloud.5. The method of further comprising:comparing, by the data processing system, the inbound message to the ...

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14-01-2016 дата публикации

Methods, Systems, and Products for Processing Communications

Номер: US20160014272A1
Принадлежит: AT&T Intellectual Property I, L.P.

Users are provided control of their communications. Should a call be processed for a user, a text message may be automatically sent as a response to the call. The user may pre-compose different text messages. The user may also compose a custom text message. Regardless, the user's text message is automatically sent as a response to the call. 1. A method , comprising:pausing, by a network element, processing associated with a call from a calling address prior to termination at a called address;querying, by the network element, an electronic database for the calling address, the electronic database storing electronic associations for the called address between text messages and calling addresses including the calling address;retrieving, by the network element, a text message of the text messages having an electronic association with the calling address; andinitiating, by the network element, the text message to the calling address as a response to the call.2. The method of claim 1 , further comprising retrieving an indication of activation associated with the text message.3. The method of claim 1 , further comprising providing a selection of different pre-composed text messages.4. The method of claim 1 , further comprising retrieving a profile associated with the calling address.5. The method of claim 1 , further comprising retrieving a profile associated with the called address.6. The method of claim 1 , further comprising retrieving an indication of deactivation associated with the called address.7. The method of claim 1 , further comprising retrieving a do not disturb setting.8. A system claim 1 , comprising:a processor; anda memory storing code that when executed causes the processor to perform operations, the operations comprising:pausing processing associated with a call from a calling address prior to termination at a called address;querying an electronic database for the calling address, the electronic database storing electronic associations for the called ...

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14-01-2016 дата публикации

METHOD AND APPARATUS FOR CONTROLLING OUTGOING CALL IN VEHICLE EQUIPPED WITH VOICE RECOGNITION FUNCTION

Номер: US20160014273A1
Принадлежит:

An outgoing call control method for an in-vehicle head unit equipped with a voice recognition function includes connecting Bluetooth communication with a user device when a vehicle is powered on. Whether or not an existing voice recognition database is present is checked. Phone book information is downloaded from the user device through the connected Bluetooth communication. Voice recognition for an outgoing call is performed using the existing voice recognition database during download of the phone book information if the existing voice recognition database is present. 1. An outgoing call control method for an in-vehicle head unit equipped with a voice recognition function , the method comprising steps of:connecting Bluetooth communication with a user device when a vehicle is powered on;checking whether an existing voice recognition database is present; anddownloading phone book information from the user device through the connected Bluetooth communication, whereinvoice recognition for an outgoing call is performed using the existing voice recognition database during download of the phone book information if the existing voice recognition database is present.2. The outgoing call control method according to claim 1 , further comprising a step of:performing the voice recognition for the outgoing call after the step of checking the existing voice recognition database using a dummy voice recognition database if the existing voice recognition database is not present.3. The outgoing call control method according to claim 2 , wherein a notification message indicating that available phone book information is not present in the in-vehicle head unit is output when a user's input voice is recognized using the dummy voice recognition database.4. The outgoing call control method according to claim 3 , wherein the notification message is output using at least one selected from a popup notification window and a voice.5. The outgoing call control method according to claim 2 , ...

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10-01-2019 дата публикации

Methods, apparatus and systems for adjusting do-not-disturb (dnd) levels based on callers and meeting attendees

Номер: US20190014209A1
Принадлежит: IoT Holdings Inc

Representative methods, apparatus and systems to adjust Do Not Disturb (DND) levels in a wireless transmit/receive unit (WTRU) are disclosed. One representative method includes determining, by the WTRU, that a user of the WTRU is participating or is going to participate in a meeting; obtaining, by the WTRU, organizational hierarchy information; determining a priority associated with one or more meeting participants based on the organizational hierarchy information; and adjusting, without user input, a DND level of the WTRU based on the determined priority.

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17-01-2019 дата публикации

Methods, Systems and Applications for Porting Telephone Numbers on Wireless Devices

Номер: US20190020758A1
Автор: Miranda Nestor
Принадлежит:

The application is directed to a method and system for improving user experience with porting a telephone number to an electronic device. The method includes the steps of displaying a user interface on a display of the electronic device for initiating porting of a telephone number. Upon receiving user information via the user interface associated with the telephone number, it is determined whether the telephone number is portable. If the telephone number is portable, it is transmitted to the electronic device. 1. A method for porting a telephone number comprising:displaying a user interface on a display of a mobile electronic communication device having a processor in response to execution of a porting application by the processor for initiating porting of the telephone number that includes a request for user information;receiving the user information associated with the telephone number via the user interface generated by the porting application;transmitting to a subscriber provisioning system the user information from the mobile electronic communication device along with a request to port the telephone number to the mobile electronic communication device with the porting application, wherein the subscriber provisioning system determines whether the telephone number is portable or not based on at least the telephone number;requesting a service provider associated with the telephone number port the telephone number to the mobile electronic communication device;displaying information on the user interface of the display indicating whether the telephone number is portable or not;displaying a real-time status of a porting process on the user interface of the display generated by the porting application after the transmitting, the porting application obtaining the real-time status from the subscriber provisioning system, the real-time status comprising at least one of the following: a real-time percentage of completion of the porting process and a real-time remaining ...

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22-01-2015 дата публикации

ELECTRONIC APPARATUS AND CALL CONTROL METHOD

Номер: US20150024722A1
Принадлежит: SONY CORPORATION

Embodiments of the present invention provide an electronic apparatus and call control method. The electronic apparatus includes: a display unit configured to display a direct hangup virtual key and a soft hangup virtual key when the electronic apparatus is in a call; and a communication unit configured to play a predefined prompt voice to the other party of the electronic apparatus when the soft hangup virtual key is operated. With the electronic apparatus and call control method of the embodiments of the present invention, impoliteness due to sudden hangup in emergencies may be avoided, thereby improving user experiences. 1. An electronic apparatus , comprising:a display unit configured to display a direct hangup virtual key and a soft hangup virtual key when the electronic apparatus is in a call; anda communication unit configured to play a predefined prompt voice to the other party of the electronic apparatus when the soft hangup virtual key is operated.2. The electronic apparatus according to claim 1 , wherein the display unit displays a play progress of the prompt voice and a call recovery virtual key when the communication unit plays the prompt voice; and the communication unit disconnects the call after the play of the prompt voice is terminated claim 1 , or terminates the play of the prompt voice when the call recovery virtual key is operated.3. The electronic apparatus according to claim 1 , wherein the electronic apparatus further comprisesa setting unit configured to set a response prompt according to information on the contact person of the other party of the call after the call is disconnected.4. The electronic apparatus according to claim 1 , wherein the electronic apparatus further comprisesan acquiring unit configured to acquire an idle time period according to a timing schedule after the call is disconnected, and send the idle time period to the other party of the call via the communication unit.5. The electronic apparatus according to claim 1 , ...

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28-01-2016 дата публикации

System and method for handling undesired communication at a mobile device

Номер: US20160029188A1
Принадлежит: VERIZON PATENT AND LICENSING INC

An approach for handling undesired communication at a mobile device is disclosed. A call scoring platform detects a request for delivery of a communication from an originator to a recipient. The call scoring platform then collects data feeds from data sources associated with the communication, the originator, the recipient, or a combination thereof and based on the data feeds, a score is computed for the communication, the originator, or a combination thereof. Further, based on the computed score filtering and/or blocking of delivery of the communication to the recipient is initiated. In addition, the call scoring platform creates a personal scoring system for one or more users wherein the users may assign scores for an incoming communication.

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25-01-2018 дата публикации

TOLL-TREE NUMBERS METADATA TAGGING, ANALYSIS AND REPORTING

Номер: US20180027129A1
Автор: Sharma Sriram
Принадлежит:

A toll-free tagging service is provided that includes a subscription-based service that is made available to responsible organizations, consumers and businesses. The toll-free tagging service may provide the ability to tag a toll-free number (or group of numbers), and once a number is tagged, to track updates to that number that may then be distributed to customers through emails/text messages or other means. Subscribers of the toll-free tagging service may also have the ability to create, view, update and delete tags through a web application, mobile application, or some other user interface. 1. A method comprising:receiving data relating to at least one of a dip rate or dip volume that is associated with a toll-free telecommunications number;receiving identity data relating to usage of the toll-free telecommunications number;analyzing the combined data and identity data to create a fraud rating metadata tag that is associated with the toll-free telecommunications number, wherein the fraud rating metadata tag is a quantitative summary of the suspicious call activity associated with the toll-free telecommunications number; anddistributing a communication to an entity regarding the suspicious call activity associated with the toll-free telecommunications number.2. The method of claim 1 , wherein the identity data is CNAM data.3. The method of claim 1 , wherein the tag includes data related to a category of toll-free number.4. The method of claim 3 , wherein the category related to an industry segment.5. The method of claim 1 , wherein the tag includes data relating to popularity as derived at least in part from the search history associated with the toll-free number.6. The method of claim 1 , wherein the tag includes location information associated with the toll-free number.7. The method of claim 1 , wherein the tag includes financial information associated with the toll-free number.8. The method of claim 1 , wherein the social media data includes data relating to a ...

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24-01-2019 дата публикации

MANAGEMENT OF TOLL-FREE NUMBER MISUSE AND FRAUD DETECTION

Номер: US20190028595A1
Автор: Chauhan Sanjeev
Принадлежит:

Methods and systems for providing a rating system that allow for customers to create a database of toll-free numbers that are abused by malicious consumers which may be cloud-based and allow for service providers to dip prior to completing or accepting calls. 120.-. (canceled)21. A method comprising:providing a user interface for presentation on a remote client device;receiving data related to utilization of a toll-free number from at least one party affiliated with a toll-free telecommunication network;collecting the data related to the utilization of the toll-free number in a data store;modeling the collected data relating to toll-free number utilization to derive a toll-free call activity trend; andreceiving a request from the remote client device to present expected usage of the toll-free number from the derived toll-free call activity trend through the user interface.22. The method of wherein the at least one party affiliated with a toll-free communication network is at least one of a service control point claim 21 , a toll-free service provider claim 21 , a call center or an interexchange carrier.23. The method of wherein the step of collecting the data comprises the step of grouping the data based on the toll-free number and another relevant parameter.24. The method of wherein the relevant parameter is at least one parameter selected from call origination location claim 23 , call originating area of service claim 23 , call originating NPA claim 23 , or call originating AM.25. The method of wherein the step of collecting the data comprises calculating and collecting call counts for high priority numbers.26. The method of wherein the step of collecting the data comprises calculating and collecting toll-free number call duration information.27. The method of wherein the step of collecting the data comprises the step of storing the data in a NoSQL data store.28. The method of wherein the step of collecting the data further comprises:pre-processing the collected ...

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23-01-2020 дата публикации

MANAGEMENT OF TOLL-FREE NUMBER MISUSE AND FRAUD DETECTION

Номер: US20200028974A1
Автор: Chauhan Sanjeev
Принадлежит:

Methods and systems for providing a rating system that allow for customers to create a database of toll-free numbers that are abused by malicious consumers which may be cloud-based and allow for service providers to dip prior to completing or accepting calls. 1. A method comprising:creating at least two call routing tables based on an outage recovery criterion, wherein a first call routing table is utilized when a plurality of calls occur within a telecommunications carrier network in an absence of an outage, and a second call routing table is utilized when the plurality of calls occur within the telecommunications carrier network during an outage;providing the first and second call routing tables to at least one service control point that is associated with the telecommunications carrier network;monitoring the plurality of calls occurring within the telecommunications carrier network;receiving at least one datum indicative of an occurrence of an outage matching the outage recovery criterion; andinstructing the at least one service control point to switch from using the first call routing table to the second call routing table.2. The method of claim 1 , wherein the outage recovery criterion comprises an infrastructure upgrade.3. The method of claim 1 , wherein the outage recovery criterion comprises a platform transition.4. The method of claim 1 , wherein the outage recovery criterion comprises a natural disaster.5. The method of claim 1 , wherein the at least one service control point is at least one hundred miles from a source of the outage.6. The method of claim 1 , wherein the at least one service control point is a dedicated disaster recovery site.7. A system comprising:at least one computer comprising at least one processor and at least one memory, the at least one processor configured to:create at least two call routing tables based on an outage recovery criterion, wherein a first call routing table is utilized when a plurality of calls occur within a ...

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04-02-2016 дата публикации

APPARATUS AND METHOD FOR MANAGING VOICE COMMUNICATIONS

Номер: US20160037219A1
Автор: Bi Haifeng, BI XIAOLIAN
Принадлежит:

A system that incorporates teachings of the present disclosure may include, for example, a server having a controller to receive a call request from a set top box that is remote from the server where the call request identifies a telephone number that is presented from video content presented by the set top box where the telephone number is detected based on a combination of image pattern recognition and speech recognition and where the telephone number is associated with a marketing entity, establish a voice communication with a first telephone device associated with the set top box, and establish the voice communication with a second telephone device associated with the telephone number and the marketing entity if the first telephone device accepts the voice communication. Other embodiments are disclosed. 1. A device comprising:a processor; anda memory that stores executable instructions that, when executed by the processor, facilitate performance of operations comprising:storing in the memory a telephone number associated with media content;presenting the media content at a display device;determining that an image pattern displayed from a video component of the media content and presented at the display device represents a first telephone number, using image pattern recognition;converting the image pattern to a first telephone number;comparing the first telephone number with the stored telephone number to determine whether the first telephone number matches the stored telephone number; andresponsive to determining a matching condition including a match between the first telephone number and the stored telephone number, presenting an option to establish voice communication with a party associated with the media content.2. The device of claim 1 , wherein the converting comprises converting the image pattern to a first text comprising the first telephone number claim 1 , and wherein the operations further comprise:converting an audio component of the media content ...

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01-02-2018 дата публикации

SYSTEM AND METHOD FOR FACILITATING SETUP AND JOINING OF CONFERENCE CALLS

Номер: US20180034970A1
Принадлежит:

A system for managing a conference call, the system comprising a call answering server configured to receive a call from an attendee device that has been forwarded from a host device, identify a conference call associated with the host device for the attendee device to join, receive a request from the attendee device to join the conference call, and connect the attendee device to the conference call. 1. A system for managing a conference call , the system comprising:a call answering server configured to:receive a call from an attendee device that has been forwarded from a host device;identify a conference call associated with the host device for the attendee device to join;receive a request from the attendee device to join the conference call; andconnect the attendee device to the conference call.2. The system of further comprising the call answering server configured to identify the conference call based on an identification of the attendee device.3. The system of further comprising the call answering server configured to identify the attendee device based on an address book associated with the host device.4. The system of further comprising the call answering server configured to use the address book to provide information about participants in the conference call when the participants join or leave the conference call.5. The system of further comprising the call answering server configured to identify the conference call based on a database of conference calls or hosts.6. The system of further comprising the call answering server configured to create a conference bridge between the host device and the attendee device.7. The system of further comprising the call answering server configured to greet the attendee device to inform the attendee device has correctly connected to the host device.8. The system of further comprising the call answering server configured to receive call answering configurations associated with the host device.9. The system of further ...

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31-01-2019 дата публикации

SYSTEM AND METHOD FOR IDENTIFYING UNWANTED COMMUNICATIONS USING COMMUNICATION FINGERPRINTING

Номер: US20190037073A1
Принадлежит:

A method for identifying communicators as wanted or unwanted based on messages from such communicators comprising receiving, by the data processing system, an inbound message from a communicator, comparing, by the data processing system, the inbound message to fingerprints stored in a database accessible to the data processing system, determining, by the data processing system, at least one match to the fingerprints, determining, by the data processing system, an identity of the communicator by determining whether and how likely the communicator is wanted or unwanted based on the at least one match to the fingerprints, and configuring, by the data processing system, handling of calls from the communicator based on the identity. 120-. (canceled)21. A method , in a communication environment including a data processing system comprising a processor and a memory , for identifying communicators as wanted or unwanted based on messages from such communicators , the method comprising:recording, by the data processing system, communications from a plurality of communicators;generating, by the data processing system, fingerprints for the communications based on content features from the communications;tagging, by the data processing system, the fingerprints with data representative of the content features;matching, by the data processing system, at least one of the fingerprints to an inbound communication from a given communicator; anddetermining, by the data processing system, an identity of the given communicator based on the tagged data of the matched at least one of the fingerprints.22. The method of wherein the communications include at least one of calls claim 21 , voice messages claim 21 , text messages claim 21 , and emails.23. The method of further comprising electronically deploying computer-generated auditory speech to facilitate the communications with the plurality of communicators.24. The method of wherein determining the identity of the given communicator ...

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04-02-2021 дата публикации

CALLER NUMBER IDENTIFICATION

Номер: US20210037132A1
Принадлежит:

Methods and apparatus for improving caller identification in telecommunications services based on general-purpose networks are described. A gateway device may process invitation messages sent from a telephone via a private branch exchange, in which the private branch exchange has replaced the number of the telephone with a customized number. The gateway device may determine that the customized number is mapped to an account-related number, and insert that number into a field of the invitation messages that is examined by a telecommunications provider and associated trunking services for account-related purposes. 1. A method comprising: a request to establish a communication session for an originating device; and', 'an originating identifier associated with the originating device;, 'receiving a first message comprisingdetermining, based on stored information, information associated with the originating device;generating a second message, comprising the originating identifier and the information associated with the originating device, that is configured to cause access to the information associated with the originating device prior to the originating identifier during an account identification process; andtransmitting the second message to cause establishment of the communication session.2. The method of claim 1 , wherein the information associated with the originating device comprises at least one of: account information associated with the originating device or a telephone number associated with the originating device.3. The method of claim 1 , wherein generating the second message further comprises:inserting the originating identifier into a first field, andinserting the information associated with the originating device into a second field, wherein the second field is configured to be accessed prior to the first field during the account identification process.4. The method of claim 1 , wherein transmitting the second message comprises transmitting the second ...

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04-02-2021 дата публикации

TOLL-FREE TELECOMMUNICATIONS AND DATA MANAGEMENT PLATFORM

Номер: US20210037142A1
Принадлежит:

A method for identifying a fraudulent phone number is provided. The method includes receiving a user report dataset indicating fraudulent activity corresponding to a phone number, and responsive to receiving the user report dataset, identifying a record in a database corresponding to the phone number. The method further includes tagging the record to identify the phone number as being associated with fraudulent activity. 1. A method comprising:receiving a user report dataset indicating fraudulent activity corresponding to a phone number;responsive to receiving the user report dataset, identifying a record in a database corresponding to the phone number; andtagging the record to identify the phone number as being associated with fraudulent activity.2. The method of claim 1 , wherein the user report dataset is manually generated.3. The method of claim 2 , wherein the user report dataset is manually generated via a telecommunications services management platform that provides one or more services for the phone number.4. The method of claim 1 , wherein the user report dataset is automatically generated.5. The method of claim 1 , wherein the fraudulent activity is at least one of:spoofing; ortraffic pumping.6. The method of further comprising:providing one or more services for the phone number via a telecommunications services management platform in electronic communication with the database;wherein the user report dataset is received at the telecommunications services management platform.7. The method of further comprising:in response to tagging the record, assigning, via the telecommunications services management platform, a call route to the phone number.8. The method of claim 1 , wherein the user report dataset corresponds to at least one of:a telephone service provider;a toll-free number operator; ora Responsible Organization (RespOrg).9. The method of claim 1 , wherein tagging of the record indicates a frequency that the phone number is abused.10. A method ...

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24-02-2022 дата публикации

System and method for identifying unwanted communications using communication fingerprinting

Номер: US20220060579A1
Принадлежит: Youmail Inc

A method for identifying communicators as wanted or unwanted based on messages from such communicators comprising receiving, by the data processing system, an inbound message from a communicator, comparing, by the data processing system, the inbound message to fingerprints stored in a database accessible to the data processing system, determining, by the data processing system, at least one match to the fingerprints, determining, by the data processing system, an identity of the communicator by determining whether and how likely the communicator is wanted or unwanted based on the at least one match to the fingerprints, and configuring, by the data processing system, handling of calls from the communicator based on the identity.

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07-02-2019 дата публикации

ELECTRONIC DEVICE FOR SUPPORTING PROFILE CALL AND PROFILE CALL METHOD

Номер: US20190045335A1
Принадлежит:

An electronic device is disclosed. The electronic device may comprise: a communication circuit for supporting a call function; a memory for storing a database including contacts of a plurality of users, wherein the database contains a plurality of contact groups and a first user of the plurality of users belongs to a first contact group; and a processor configured to cause the communication circuit to transmit, to a user terminal of the first user, a request for a profile call, which comprises a contact of the first user and information on images corresponding to the first contact group, when a user input to send a call to the first user is received. 1. An electronic device , comprising:a communication circuit configured to support a call function;a memory storing a database including contacts of a plurality of users, the database including a plurality of contact groups and the plurality of users including a first user who belongs to a first contact group among the plurality of contact groups; anda processor configured to, when receiving a user input for originating a call to the first user, cause the communication circuit to transmit, to a user terminal of the first user, a request for a profile call, including a contact of the first user and information about images corresponding to the first contact group.2. The electronic device of claim 1 , wherein the communication circuit is configured to support voice over long-term evolution (VoLTE) claim 1 , andwherein the call uses the VoLTE.3. The electronic device of claim 1 , wherein the processor is configured to:cause the communication circuit to transmit, to the user terminal, an acknowledgement request for determining whether the user terminal of the first user supports the profile call according to the request for the profile call, in response to receiving the input of the contact of the first user.4. The electronic device of wherein the acknowledgement request corresponds to a session initiation protocol (SIP) ...

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16-02-2017 дата публикации

METHODS AND SYSTEMS FOR INBOUND CALL CONTROL

Номер: US20170048388A1
Автор: Sharpe Benjamin
Принадлежит:

An indication of an incoming call may be received at a call control unit communicatively coupled to, and/or resident within, a telephone. The indication may include identification information for the incoming call. It may be determined whether additional information regarding a caller associated with the identification information exists, and if so, a first operation may be performed on the incoming call responsively to the additional information, otherwise, a second operation may be performed on the incoming call responsively to an absence of the additional information. The additional information my include a user-configurable list of desired callers (e.g., a whitelist) and/or undesired callers (e.g., a blacklist). The additional information may also include caller identification information and/or a spam score. The first operation may be blocking the incoming call, forwarding the incoming call to a voice mailbox, transmitting the incoming call to the telephone, enabling the telephone to receive the incoming call, and/or answering the incoming call and then terminating the incoming call. In some embodiments, the first and/or second operations performed on the incoming call is/are user configurable. 1. A method comprising:receiving an indication of an incoming call directed to a telephone from a caller at a call control unit communicatively coupled to, or resident within the telephone, the call control unit being positioned between a telecommunication service provider providing the incoming call and the telephone, the incoming call being associated with the caller and a telephone number for the caller; andquerying, by the call control unit, a server to determine whether additional information associated with the telephone number and the caller exists, and if so, providing an inquiry to the caller and, upon receipt of a correct response to the inquiry, routing the call to the telephone, otherwise, blocking the call.2. The method of claim 1 , wherein the inquiry is ...

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13-02-2020 дата публикации

Automatic Aftercall Directory And Phonebook Entry Advertising

Номер: US20200051124A1
Автор: Celik Feyzi, Nowak Marcin
Принадлежит:

This disclosure provides methods, services, and platforms that automatically prompt mobile phone users to add contact information to their phone book after a triggering event such as calling a phone number. The methods, services, and platforms allow mobile network operators to provide a service that allows businesses to potentially have their numbers added to the phonebook of a mobile phone after a disconnected call. 118.-. (canceled)19. A computer-implemented method for automatically prompting a user to add contact information of a company or business to a phonebook of the user's mobile device after a call to the company or business has disconnected , the method comprising:receiving, at a processor in the mobile device, an indication that a call connected between the mobile device and a first phone number has disconnected, wherein the mobile device is operably connected to a Mobile Operator's Network;receiving at the mobile device a message comprising an actionable option to add contact information for the company or business to the mobile device's phonebook, wherein the contact information for the company or business comprises the first phone number; anddisplaying on a screen of the mobile device the message, wherein the message is configured to prompt the user by its display on the screen.20. The method of claim 19 , further comprisingreceiving, at the processor in the mobile device, an indication that the user desires to add the contact information for the company or business to the mobile device's phonebook; andadding the contact information for the company or business to the mobile device's phonebook.21. The method of claim 19 , further comprising playing an alert tone on the mobile device when the message is displayed.22. The method of claim 20 , further comprising receiving claim 20 , at the processor of the mobile device claim 20 , a second message comprising an actionable option to add an update to the contact information for the company or business claim ...

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25-02-2016 дата публикации

ELECTRONIC DEVICE AND CALL-FORWARDING CONTROL METHOD THEREOF

Номер: US20160057285A1
Автор: KIM Seoktae, LEE Soohyun
Принадлежит:

A method and an electronic device for controlling call-forwarding of the electronic device corresponding to first call address information is provided. The electronic device includes transmitting, to at least one of a server or a second electronic device corresponding to second call address information, a call-forwarding request to forward, to the electronic device, at least one of incoming calls or messages addressed to the second call address information of the second electronic device; and providing the at least one of the requested incoming calls or messages addressed to the second call address information. 1. A method for controlling call-forwarding of an electronic device corresponding to first call address information comprising:transmitting, to at least one of a server or a second electronic device corresponding to second call address information, a call-forwarding request to forward, to the electronic device, at least one of incoming calls or messages addressed to the second call address information of the second electronic device; andproviding the at least one of the requested incoming calls or messages addressed to the second call address information.2. The method of claim 1 , wherein the first call address information is at least one of:included in the call-forwarding request, orregistered in the second electronic device.3. The method of claim 1 , further comprising receiving claim 1 , from the second electronic device through short-range wireless communication before transmitting the call-forwarding request claim 1 , at least one of:a notification indicating that at least one calls or messages addressed to the second call address information of the second electronic device is received by the second electronic device, orat least one of calls or messages received by the second electronic device.4. The method of claim 1 , wherein transmitting the call-forwarding request comprises:transmitting the call forwarding request when a short-range wireless ...

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22-02-2018 дата публикации

Methods, Systems and Applications for Porting Telephone Numbers on Wireless Devices

Номер: US20180054516A1
Автор: Miranda Nestor
Принадлежит:

The application is directed to a method and system for improving user experience with porting a telephone number to an electronic device. The method includes the steps of displaying a user interface on a display of the electronic device for initiating porting of a telephone number. Upon receiving user information via the user interface associated with the telephone number, it is determined whether the telephone number is portable. If the telephone number is portable, it is transmitted to the electronic device. 1. A method for porting a telephone number comprising:displaying a user interface on a display of a mobile electronic communication device having a processor in response to execution of a porting application by the processor for initiating porting of the telephone number that includes a request for user information;receiving the user information associated with the telephone number via the user interface generated by the porting application;transmitting the user information from the mobile electronic communication device along with a request to port the telephone number to the mobile electronic communication device with the porting application;requesting a service provider associated with the telephone number to port the telephone number to the mobile electronic communication device;receiving information on whether the telephone number is portable or not based on at least a geographic area being associated with the telephone number and the mobile electronic communication device;displaying information on the user interface of the display indicating whether the telephone number is portable or not;displaying a real-time status of a porting process on the user interface of the display generated by the porting application after the transmitting, the porting application obtaining the real-time status, the real-time status comprising at least one of the following: a real-time percentage of completion of the porting process and a real-time remaining amount of time ...

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14-02-2019 дата публикации

Identifying and Filtering Incoming Telephone Calls to Enhance Privacy

Номер: US20190052752A1
Принадлежит:

A method for filtering a telephone call is provided. The method may comprise receiving from a caller the telephone call directed to a communication device associated with an intended call recipient. The received telephone call may be scored based on predetermined scoring criteria to create a score indicative of a desirability of the telephone call. Furthermore, the method may comprise comparing the score to a predetermined threshold score. Based on the comparison, the method may further comprise selectively classifying the telephone call as an unwanted telephone call. Furthermore, the method may comprise selectively rejecting the unwanted telephone call. 1. A method for generating a community blacklist comprising:determining, using a processor, a first telephone call originates from an originating telephone number, the first telephone call directed to a first recipient telephone number;determining, using the processor, a second telephone call originates from the originating telephone number, the second telephone call directed to a second recipient telephone number;determining, using the processor, a third telephone call originates from the originating telephone number, the third telephone call directed to a third recipient telephone number; andadding, using the processor, the originating telephone number to a blacklist, based at least on the determining the first telephone call, second telephone call, and third telephone call originate from the originating telephone number.2. The method of wherein determining the first telephone call claim 1 , second telephone call claim 1 , and third telephone call originate from the originating telephone number is based at least on one of a caller ID and a callback number.3. The method of wherein the first recipient telephone number claim 2 , the second recipient telephone number claim 2 , and the third recipient telephone number are each associated with a telephone service.4. The method of wherein the first recipient telephone ...

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25-02-2021 дата публикации

SYSTEM AND METHOD FOR IDENTIFYING UNWANTED COMMUNICATIONS USING COMMUNICATION FINGERPRINTING

Номер: US20210058511A1
Принадлежит:

A method for identifying communicators as wanted or unwanted based on messages from such communicators comprising receiving, by the data processing system, an inbound message from a communicator, comparing, by the data processing system, the inbound message to fingerprints stored in a database accessible to the data processing system, determining, by the data processing system, at least one match to the fingerprints, determining, by the data processing system, an identity of the communicator by determining whether and how likely the communicator is wanted or unwanted based on the at least one match to the fingerprints, and configuring, by the data processing system, handling of calls from the communicator based on the identity. 120-. (canceled)21. A method , in a communication environment including a data processing system comprising a processor and a memory , for identifying communicators as wanted or unwanted based on messages from such communicators , the method comprising:receiving, by the data processing system, an inbound communication from a communicator;comparing, by the data processing system, the inbound communication to fingerprints stored in a database accessible to the data processing system, the fingerprints including data representative of content features from communications associated with unwanted communicators;determining, by the data processing system, at least one match of the inbound communication to the fingerprints;associating, by the data processing system, a communicator identifier with the communicator based on the at least one match to the fingerprints, the communicator identifier including a descriptive name associated with the fingerprint; andproviding, by the data processing system, the communicator identifier to recipients of future communications from the communicator.221. The method of claim wherein the inbound communication includes a voice message.232. The method of claim further comprising transcribing , by the data processing ...

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23-02-2017 дата публикации

Methods and Systems for Altering Features of Mobile Devices

Номер: US20170054844A1
Принадлежит:

There is provided a method for altering features of a mobile device. The method includes detecting a charm having a charm identification, obtaining the charm identification from the charm, identifying the charm using the charm identification, altering a theme of the mobile device to a new theme based on the charm, in response to the identifying of the charm. 1: A method for use by a mobile device , the mobile device having a hardware processor and a wireless component having a wireless transceiver , the method comprising:detecting, using the wireless transceiver, a charm having a memory storing a charm identification;receiving, using the wireless transceiver, a wireless signal including the charm identification from the charm;identifying, using the hardware processor, the charm using the charm identification; andaltering, using the hardware processor, a theme of the mobile device to a new theme, in response to the identifying of the charm, wherein the new theme corresponds to the charm identification.2: The method of claim 1 , further comprising:launching, using the hardware processor, a mobile application for use by a user in response to the detecting.3: The method of claim 1 , further comprising:requesting, using the wireless transceiver, the charm identification from the charm in response to the detecting.4: The method of claim 1 , further comprising:displaying on a display of the mobile device, using the hardware processor, a user interface notifying a user of the identifying.5: The method of claim 1 , wherein the altering the theme alters a home screen display image setting of the mobile device to a new home screen display image corresponding to the charm identification claim 1 , and wherein the method further comprises presenting claim 1 , using a display of the mobile device claim 1 , the new home screen display image in response to returning to the home screen of the mobile device.6. (canceled)7: The method of claim 1 , wherein the charm corresponds to a ...

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03-03-2016 дата публикации

DIALING METHOD AND DEVICE

Номер: US20160065734A1
Принадлежит:

A dialing method for a calling party includes determining a plurality of phone number groups to be dialed in a simultaneous or sequential ringing mode, each of the groups including at least one phone number; and transmitting the plurality of phone number groups and a dialing flag to a calling server. The dialing flag including a simultaneous or sequential ringing flag indicating that the plurality of phone number groups are to be dialed in the simultaneous or sequential ringing mode. The calling party can freely custom multiple phone numbers expected to be rung simultaneously or sequentially and transmit them to a calling server, without registering in the calling server in advance. Thus, the trouble of the user registering the numbers in the calling server may be avoided and the calling server does not need to maintain a large-scale database for storing the multiple numbers at a large cost. 1. A dialing method , comprising:determining a plurality of phone number groups to be dialed in at least one of a simultaneous ringing mode or a sequential ringing mode, each phone number group of the plurality of phone number groups including at least one phone number; andtransmitting, by a device, the plurality of phone number groups and a dialing flag to a calling server, the dialing flag including at least one of a simultaneous ringing flag or a sequential ringing flag indicating that the plurality of phone number groups are to be dialed in at least one of the simultaneous ringing mode or the sequential ringing mode.2. The dialing method according to claim 1 , wherein based on a phone number group of the plurality of phone number groups comprising a plurality of phone numbers claim 1 , the plurality of phone numbers are dialed in the simultaneous ringing mode.3. The dialing method according to claim 1 , wherein said determining the plurality of phone number groups to be dialed in the at least one of the simultaneous ringing mode or the sequential ringing mode comprises: ...

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10-03-2016 дата публикации

ESTABLISHING TELEPHONE COMMUNICATIONS WITH SECONDARY DEVICES

Номер: US20160072955A1
Автор: Barkan Elad Pinhas
Принадлежит:

A method, system, and apparatus, including a program encoded on computer-readable medium, for providing ring notifications in parallel to a primary incoming call are disclosed. An example method can include receiving, at a server system, a notification of a primary incoming call directed to a subscriber telephone number associated with a user device, notifying, by the server system, one or more secondary destinations of the primary incoming call based on the notification, sending, from the server system, an instruction to perform one or more operations to trigger forwarding of the primary incoming call to a telephone number associated with the server system, wherein the instruction is only sent after notifying the one or more secondary destinations of the primary incoming call, receiving the forwarded incoming call at the server system, and connecting, by the server system, the forwarded incoming call to a particular secondary destination. 1. A method comprising:receiving, at a server system, a notification of a primary incoming call directed to a subscriber telephone number associated with a user device, where the notification received at the server system is sent by the user device after the primary incoming call starts ringing at the user device;notifying, by the server system, one or more secondary destinations of the primary incoming call based on the notification, where the notification is made by the server system while the primary incoming call is concurrently ringing at the user device;sending, from the server system, an instruction designated to the user device to perform one or more operations to trigger forwarding of the primary incoming call to a telephone number associated with the server system, wherein the instruction is only sent after notifying the one or more secondary destinations of the primary incoming call;receiving the forwarded incoming call at the server system; andconnecting, by the server system, the forwarded incoming call to a ...

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08-03-2018 дата публикации

SYSTEM AND METHOD FOR PREVENTING CELL PHONE USE WHILE DRIVING

Номер: US20180069953A1
Принадлежит:

A system and method is provided for preventing cell phone use while driving. The method includes determining by a cell phone if the speed of the vehicle is greater than zero miles per hour, and, if so, transmitting a command request to a locking module wirelessly coupled to the mobile device. In response to the command request, the microcontroller generates a locking operation signal that is sent to the cell phone. Upon receipt, the cell phone locks operation of the device by a user. In this aspect, the microcontroller generates the locking operation signal to mimic a locking command from a wireless keyboard paired with the cell phone in order to circumvent any control by the operating system of the cell phone to restrict such controls by software applications. 1. A method for locking a mobile device during vehicle operation , the method comprising:receiving, by a mobile device, data indicating a speed of the vehicle;determining, by a processor of the mobile device, whether the speed of the vehicle is greater than zero miles per hour;when the processor determines the speed of the vehicle is greater than zero miles per hour, transmitting a command request to a microcontroller that is wirelessly coupled to the mobile device;in response to the command request generating and transmitting, by the microcontroller, a locking operation signal to the mobile device; andlocking the mobile device from operation upon receipt of the locking operation signal.2. The method of claim 1 , wherein the locking operation signal mimics a locking command from a wireless keyboard paired with the mobile device.3. The method of claim 1 , further comprising coupling a dongle to an on-board diagnostics port of the vehicle.4. The method of claim 3 , further comprising:receiving, by the dongle, the data indicating the speed of the vehicle from the on-board diagnostics port; andtransmitting the data indicating the speed of the vehicle to the mobile device.5. The method of claim 1 , further ...

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29-05-2014 дата публикации

Devices, Systems and Methods for Managing Custom Alpha Tags

Номер: US20140149915A1
Принадлежит: AT&T MOBILITY II LLC

Devices, systems and methods are disclosed for a subscriber of services on a network to display a custom operator name or alpha tag on the subscriber mobile communications device. The custom alpha tag (or operator name) is selected or defined by the subscriber via an interface on a communications device, and a custom operator name request is submitted to a provisioning logic on the network. The provisioning logic communicates with business rule logic on the network, the business rule logic being configured to retrieve and/or update a first account associated with the subscriber with the custom operator name. A billing logic within a billing subsystem may be invoked to debit a second account associated with the subscriber. A programming logic on the network then updates one or more mobile devices with the custom alpha tag. The several logic units may be part of an Over-the-air (OTA) platform on the network.

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19-03-2015 дата публикации

SYSTEMS AND METHODS TO PROVIDE CONNECTIONS TO USERS IN DIFFERENT GEOGRAPHIC REGIONS

Номер: US20150078539A1
Автор: Jain Mehul
Принадлежит:

Systems and methods to provide anonymous communication connections between customers in different countries/regions and service providers. Different call-in references are configured for customers residing in different regions and/or having different language preferences. Different prices are computed for foreign customers based on a single price of a service provider and the call-in references used by the customers to initiate the anonymous connections to take into account of the international/long distance call charges. Currency conversion is performed based on exchange rates in backend payment management. Location information of service providers and customers is provided in a configurable way, based on preference, service category, without compromising privacy. Comments, feedback, and/or ratings of the service providers can be filtered for presentation to the customers, based on the location information of the service providers and/or the customer, or based on the location selection of the customers, to increase relevancy to the respective customers. 1. A computer-implemented method , comprising:associating, in a computing apparatus, call-in references of different regions with different language preferences, wherein each of the call-in references is local to a first one of the regions but not to at least a second one of the regions;receiving, in the computing apparatus, calls via the call-in references; andcustomizing, by the computing apparatus, interactive voice response prompts presented in the calls based at least in part on the language preferences associated with the call-in references via which the calls are received.2. The method of claim 1 , further comprising:determining patterns in calls made using the call-in references and language preferences of callers indicated in the calls made using the call-in references;wherein the customizing is further based on the patterns.3. The methods of claim 1 , further comprising:providing, by the computing ...

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19-03-2015 дата публикации

Computer, Internet and Telecommunications Based Network

Номер: US20150079955A1
Автор: Alex Kurganov
Принадлежит: Parus Holdings Inc

A method and apparatus for a computer and telecommunication network which can receive, send and manage information from or to a subscriber of the network, based on the subscriber's configuration. The network is made up of at least one cluster containing voice servers which allow for telephony, speech recognition, text-to-speech and conferencing functions, and is accessible by the subscriber through standard telephone connections or through internet connections. The network also utilizes a database and file server allowing the subscriber to maintain and manage certain contact lists and administrative information. A web server is also connected to the cluster thereby allowing access to all functions through internet connections.

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05-03-2020 дата публикации

TOLL-FREE NUMBERS METADATA TAGGING, ANALYSIS AND REPORTING

Номер: US20200076957A1
Автор: Sharma Sriram
Принадлежит:

A toll-free tagging service is provided that includes a subscription-based service that is made available to responsible organizations, consumers and businesses. The toll-free tagging service may provide the ability to tag a toll-free number (or group of numbers), and once a number is tagged, to track updates to that number that may then be distributed to customers through emails/text messages or other means. Subscribers of the toll-free tagging service may also have the ability to create, view, update and delete tags through a web application, mobile application, or some other user interface. 1. A method comprising:receiving first data relating to at least one of a dip rate and a dip volume that is associated with a telecommunications number;receiving identity data relating to a usage of the telecommunications number;analyzing the first data and identity data to determine that the usage of the telecommunications number is indicative of a fraudulent call activity; andassigning a call route to the telecommunications number the call route adapted to reduce a cost associated with the fraudulent call activity.2. The method of claim 1 , wherein the identity data is CNAM data.3. The method of claim 1 , wherein the identity data comprises data related to a category of telecommunication numbers.4. The method of claim 3 , wherein the category is related to an industry segment.5. The method of claim 1 , wherein the identity data comprises data relating to popularity as derived at least in part from a search history associated with the telecommunications number.6. The method of claim 1 , wherein the identity data comprises location information associated with the telecommunications number.7. The method of claim 1 , wherein the identity data comprises financial information associated with the telecommunications number.8. The method of claim 1 , wherein the identity data comprises data relating to a plurality of social media user profiles.9. The method of claim 8 , wherein the ...

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22-03-2018 дата публикации

SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR SERVICE CALL IDENTIFICATION

Номер: US20180084109A1
Принадлежит:

A method, system, and computer program product, include determining whether a service receiver has authorized a request for registration and upon the service receiver having authorized the request for registration, registering characteristic information of the service call for the service receiver. 1. A computer-implemented method for service call identification , comprising:determining whether a service receiver has authorized a request for registration from an unknown contact of a calling number based on a data structure associated with the unknown contact;upon the service receiver having authorized the request for registration, registering characteristic information of a service call for the service receiver corresponding to the previously unknown contact of the calling number to identify the unknown contact as a known contact in a future call by the service receiver modifying the data structure associated with the unknown contact and storing the modified data structure in a database; andperforming an authorization action of the service call based on a preference of the service receiver.2. The method of claim 1 , wherein the characteristic information of the service call is selected from a group consisting of:a service abstract;a period of validity of the service call;a calling number of the service call; andair identity of an individual to initiate the service call on behalf of the service provider.3. The method of claim 1 , wherein the determining whether the service receiver has authorized the request for registration comprises:determining whether the service receiver has overall authorized the service provider; andupon the service receiver having overall authorized the service provider, determining that the service receiver has authorized the request for registration.4. The method of claim 1 , wherein the determining whether the service receiver has authorized the request for registration comprises:determining whether the service receiver has made instruction ...

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23-03-2017 дата публикации

SYSTEMS AND METHODS FOR SHARING SELECTED DATA BY PHONE CALL

Номер: US20170085705A1
Автор: ORON Ofir, SHACHAM Lior
Принадлежит:

A system for sharing, with the recipient of a phone call, data provided by a caller, comprising: A phone device, equipped and configured to collect data, link it to a recipient of an outgoing phone call, and send it, and a phone device equipped and configured to present the data sent to it by another phone device, as a part of an incoming call event. In various embodiments of the invention, the system is further comprised of a server configured to transfer the data between phone devices. In other embodiments the system is also comprised of a network enabling phone calls between phone devices. In some embodiments such sharing can be done by a caller using a single operation. 123.-. (canceled)24. A system for sharing selected V&A data by a phone call with a specific recipient , comprised of:a. At least 1 phone device, configured as a caller device to (1) get a Caller ID, (2) link said V&A data to said Caller ID, (3) send said V&A data and Caller ID, and (4) initiate a phone call;b. At least 1 phone device, configured as a recipient device to (1) receive said V&A data and Caller ID, (2) get said phone call's Caller ID, (3) match Caller ID of said phone call with the Caller ID linked to said V&A data, and (4) present said V&A data;c. wherein, the caller device shares the selected V&A data with the recipient device in a mostly concurrent manner with the initiation the phone call event, while the recipient device receives said data and presents said data in any time near the receiving of the said phone call event.25. The system of claim 24 , Wherein the shared V&A claim 24 , is any kind of visual claim 24 , audio data or other files claim 24 , that have existed at the caller's device prior to the phone call event.26. The system of claim 24 , Wherein the V&A data claim 24 , is real-time data that was captured using the phone device's sensors claim 24 , prior claim 24 , or on the event of the phone call (e.g. claim 24 , a photo of the caller claim 24 , GPS location ...

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02-04-2015 дата публикации

ACCESSIBLE AND UPDATEABLE SERVICE RECORDS

Номер: US20150092937A1
Принадлежит:

A first component of a service is provided via a first communications mode by an automated agent to a requester who is a recipient of the first component. After the first component is provided, a record of the first component is provided from a memory controlled by a provider of the service and via a second communications mode selected by the requester. The record is an editable electronic first record of the first component that can be edited by the requester independent of a provider of the service to update the first record. Electronic edits to the electronic first record of the first component are accepted via the second communications mode selected by the requester. A second component is provided to the requester in accordance with the edited electronic first record of the first component. 1. A method for updating communications service records , comprising:providing via a first communications mode a first component of a service by an automated agent to a requester who is a recipient of the first component of the service;providing to the requester from a memory controlled by a provider of the service, after the first component of the service has been provided to the requester, and via a second communications mode selected by the requester, an editable electronic first record of the first component of the service that can be edited by the requester independent of the provider of the service to update the first record;accepting, by the provider of the service from the requester and using a processor of a computer, electronic edits to the electronic first record of the first component of the service via the second communications mode selected by the requester; andproviding a second component to the requester in accordance with the edited electronic first record of the first component of the service.2. The method of claim 1 ,wherein the first component of the service and the second component are provided in different sessions.3. The method of claim 1 ,wherein the ...

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19-06-2014 дата публикации

Profile management system including user interface for accessing and maintaining profile data of user subscribed telephony services

Номер: US20140169541A1
Принадлежит: AT&T INTELLECTUAL PROPERTY I LP

Data used to implement a communications service is managed. A request for a user interface is received over a first communications network from a hosting client. The user interface is sent over the first communications network to the hosting client in accordance with the request. The data used to implement the communications service is received over the first communications network from the hosting client via the user interface. The data used to implement the communications service is forwarded to within a second communications network. The communications service is implemented in the second communications network in accordance with the data.

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02-04-2015 дата публикации

APPARATUS AND METHOD FOR MANAGING VOICE COMMUNICATIONS

Номер: US20150095959A1
Автор: Bi Haifeng, BI XIAOLIAN
Принадлежит:

A system that incorporates teachings of the present disclosure may include, for example, a server having a controller to receive a call request from a set top box that is remote from the server where the call request identifies a telephone number that is presented from video content presented by the set top box where the telephone number is detected based on a combination of image pattern recognition and speech recognition and where the telephone number is associated with a marketing entity, establish a voice communication with a first telephone device associated with the set top box, and establish the voice communication with a second telephone device associated with the telephone number and the marketing entity if the first telephone device accepts the voice communication. Other embodiments are disclosed. 1. A media processor comprising:a memory that stores instructions; anda controller coupled to the memory, wherein responsive to executing the instructions, the controller performs operations comprising:presenting media content at a display device;determining that an image pattern displayed from a video component of the media content and presented at the display device represents a first telephone number, using selectively implemented image pattern recognition;converting the image pattern to a first text comprising the first telephone number;converting an audio component of the media content to a second text;detecting a second telephone number in the second text;comparing the first telephone number with the second telephone number to determine whether the first telephone number matches the second telephone number; andresponsive to the first telephone number matching the second telephone number, presenting an option to establish voice communication with a party associated with the media content.2. The media processor of claim 1 , wherein the operations further comprise buffering a portion of the audio component to generate a buffered portion claim 1 , and wherein ...

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21-03-2019 дата публикации

TOLL-FREE TELECOMMUNICATIONS AND DATA MANAGEMENT PLATFORM

Номер: US20190089844A1
Принадлежит:

A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting services and text registry, and a smart services registry. The TFMP may allow users to receive through a web-based interface, an activate request from a user, wherein the request includes at least a customer record template reference and an indication of when to active a toll-free telecommunications number associated with the request. The request may include at least one IP address datum associated with the toll-free telecommunications number. A user interface may allow activating a toll-free number, and users may access the TFMP to create and access existing templates of toll-free call routing templates, and utilize a routing tree engine to create customized call routing trees for the toll-free numbers of interest to the user. 120-. (canceled)21. A method of searching for a toll-free number , comprising:receiving data relating to usage of a toll-free number;analyzing the received data to create a metadata tag that is associated with the toll-free number;identifying criteria of a customer-desired toll-free number based at least in part on the metadata tag;associating at least one toll-free number in a toll-free number inventory with at least one search parameter;searching the inventory for one or more toll-free numbers having one or more parameters matching the metadata tag to generate a list of search results; andpresenting the search results to the customer based upon toll-free numbers matching the metadata tag.22. The method of further comprising:sending an offer to the customer, wherein the offer includes a notification of available toll-free numbers having parameters matching the metadata tag; andwherein predictive analytics are used for searching and presenting an available toll-free number.23. The method of claim 21 , further comprising identifying toll-free numbers that are to become available.24. The ...

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30-03-2017 дата публикации

METHODS OF SHARING A WIFI HOTSPOT AND ASSOCIATED ELECTRONIC DEVICES

Номер: US20170094054A1
Автор: Li Xin

Methods of sharing a WiFi hotspot are disclosed. The method includes: receiving, at a master device, a hotspot sharing request from a slave device; responding, by the master device, to the hotspot sharing request and collecting its current resource information; determining, by the master device, whether the slave device is permitted to access the WiFi hotspot of the master device based on the current resource information; if yes, transmitting, by the master device, a first notification message to the slave device to advise that it is permitted to join the WiFi hotspot, and initializing the WiFi hotspot to prepare for adding the slave device to the WiFi hotspot. Also disclosed is an electronic device. 1. An electronic device , comprising a master and a slave device , wherein the master device comprises a processor , a memory , a transceiver , and a bus , where the processor , memory , and transceiver are coupled to the bus respectively , the memory is configured to store a program , the transceiver is configured to receive a hotspot sharing request from the slave device , and the processor is configured to execute the program , the program being configured to:respond to the hotspot sharing request and collect current resource information of the master device, the current resource information comprising one or more values selected from among at least one of a number of slave devices connected to a WiFi hotspot of the master device, temperature, and battery discharge rate of the master device;determine whether the one or more selected values exceed a corresponding preset threshold;when none of the one or more selected values exceed the corresponding preset threshold, determine the slave device is permitted to access the WiFi hotspot, and the transceiver is further configured to transmit a first notification message to the slave device to advise that the slave device is permitted to join the WiFi hotspot;initialize the WiFi hotspot to prepare for adding the slave device ...

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30-03-2017 дата публикации

METHODS AND APPARATUS FOR PROVIDING MESSAGING USING VOICEMAIL

Номер: US20170094059A1
Принадлежит:

Methods and apparatus for providing voicemail services to callers of wireless devices may include providing customized outgoing messages to callers based upon the caller's identification. A subscriber to the voicemail service may select one or more contacts associated with the subscriber to receive a customized outgoing message while the remaining callers receive a general outgoing message. The methods and apparatus may further include distributing voicemail messages from a subscriber's voicemail accounts to one or more social networking sites. The subscriber to the voicemail services may share one or more received voicemail messages via one or more social networking accounts associated with the subscriber. 1. A method of operating a server , comprising:detecting that a calling device is attempting to call a target device;identifying a voicemail message that is directed to a user of the calling device from a user of the target device and to which the user of the calling device has not yet listened; anddelivering, in conjunction with providing the user of the calling device with an opportunity to record a new voicemail message directed to the user of the target device, the identified voicemail message to the calling device as part of a voicemail greeting message.2. The method of claim 1 , wherein the identified voicemail message replaces a default or customized voicemail greeting message component within the voicemail greeting message.3. The method of claim 1 , wherein the identified voicemail message is provided in addition to a default or customized voicemail greeting message component within the voicemail greeting message.4. The method of claim 1 , further comprising:retrieving social networking information from a social networking account of the user of the target device,wherein the delivering further delivers the social networking information to the calling device in conjunction with providing the user of the calling device with the opportunity to record the new ...

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30-03-2017 дата публикации

METHOD AND APPARATUS FOR PROVIDING AMBIENT SOCIAL TELEPHONY

Номер: US20170094060A1
Принадлежит:

A method, non-transitory computer readable medium and apparatus for providing a communications service in a communications network are disclosed. For example, the method monitors a conference call, detects a triggering event during the conference call registered for a particular user, wherein the particular user is not a participant in the conference call, and notifies the particular user of the triggering event. 1. A method for notifying a particular user , the method comprising:monitoring, by a processor, an ongoing conference call;detecting, by the processor, a triggering event during the ongoing conference call registered for the particular user, wherein the particular user is not a participant in the ongoing conference call, wherein the ongoing conference call is not scheduled for the particular user, wherein the triggering event comprises a key gesture of interest to the particular user that is pre-registered by the particular user and detected during the ongoing conference call between other users on the ongoing conference call; andnotifying, by the processor, the particular user to receive a recorded portion of the ongoing conference call in response to detecting the pre-registered triggering event.2. The method of claim 1 , further comprising:connecting the particular user to the ongoing conference call upon receiving a confirmation that the particular user wants to join the ongoing conference call.3. The method of claim 1 , further comprising:receiving a registration of the triggering event of interest from the particular user before monitoring the ongoing conference call.4. The method of claim 1 , wherein the detecting is performed via an automated voice recognition module.5. The method of claim 1 , wherein the detecting is performed via a gesture detection module.6. The method of claim 1 , wherein the notifying comprises sending a short message service message to the particular user.7. The method of claim 1 , wherein the ongoing conference call comprises ...

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16-04-2015 дата публикации

Network-based social telephony firewall

Номер: US20150103990A1
Автор: Brian Lee
Принадлежит: AT&T INTELLECTUAL PROPERTY I LP

A method receives a call from a device of a caller destined to a device of a subscriber of a communication network. The method connects the call to the device of the subscriber and then receives from the device of the subscriber an indication that the call is an undesirable call. The indication further includes a description of the call. The method then provides a reward to the subscriber when the indication further includes the description of the call.

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28-03-2019 дата публикации

SYSTEM AND METHOD FOR IDENTIFYING AND HANDLING UNWANTED CALLERS USING A CALL ANSWERING SYSTEM

Номер: US20190098132A1
Принадлежит:

A method and system for identifying an unwanted caller using a call answering system. The method comprises receiving, by a call records server, information about callers from a plurality of telephony devices and one or more phone number data sources, classifying, by the call records server, one or more of the callers as either wanted or unwanted callers based on the received information, and storing, by the call records server, the received information and the classification of the one or more of the callers into a directory. The method further comprises identifying, by a call answering server, that a call from a given caller from a phone number to a receiving telephony device is from an unwanted caller by searching the directory, and handling, by the call answering server, the call from the given caller according to one or more preferences of the user, the one or more preferences including rejecting the call from the receiving telephony device, playing a recorded message, and disposing of the call. 120-. (canceled)21. A method performed by a call answering system for identifying unwanted callers , the method comprising:collecting, by a call records server, data about phone numbers, the data collected from a plurality of telephony devices and one or more phone number data sources over a communications network, the data collected including call patterns of the phone numbers to one or more of the plurality of telephony devices;determining, by the call records server, a probability of each of the phone numbers being associated with an unwanted caller based on the collected data; andexecuting, by a call answering system, operations on calls to a receiving telephone device based on the determined probability of each of the phone numbers being associated with an unwanted caller.22. The method of wherein executing the operations on the calls further comprises playing a call answering message based on the determined probability of each of the phone numbers.23. The method of ...

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14-04-2016 дата публикации

INTELLIGENT ROUTING FOR FIXED MOBILE CONVERGENCE SYSTEM

Номер: US20160105552A1
Принадлежит: AXIOM IT SOLUTIONS PTE. LTD.

A system and method for fixed mobile convergence for transferring a call directed to a first phone of a user to one of another set of phones is disclosed. The method comprises monitoring a position of a mobile phone, establishing a zone around the mobile phone which changes as the position of the mobile phone changes, identifying a closest phone as one of the another set of phones with a location closest to the position of the mobile phone and within the zone at a time of the call, and routing the call to the closest phone. The system uses a cloud computer operatively connected to both the mobile phone, the first phone and the another set of phones and monitors the position of the mobile phone. 1. A method for fixed mobile convergence for transferring a call directed to a first phone of a user to one of another set of phones , comprising , in combination , the steps of:monitoring a position of a mobile phone;establishing a zone around the mobile phone which changes as the position of the mobile phone changes;identifying a closest phone as one of the another set of phones with a location closest to the position of the mobile phone and within the zone at a time of the call; androuting the call to the closest phone.2. The method of wherein the position of the mobile phone is known using a global positioning system on the mobile phone.3. The method of wherein the zone is set by the user of the mobile phone.4. The method of further comprising the step of setting the locations of the another set of phones by the user.5. The method of further comprising the step of:screening the call, wherein calls which pass predetermined criteria are permitted to be routed to the closest phone.6. The method of further comprising the step of:routing the call to another phone in the zone when the closest phone is busy.7. The method of further comprising the step of:downloading an application onto the mobile phone, wherein the application allows the user to toggle between a traveling mode ...

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12-04-2018 дата публикации

Automatic Aftercall Directory And Phonebook Entry Advertising

Номер: US20180103138A1
Автор: Feyzi Celik, Marcin Nowak
Принадлежит: OnePIN Inc

This disclosure provides methods, services, and platforms that automatically prompt mobile phone users to add contact information to their phone book after a triggering event such as calling a phone number. The methods, services, and platforms allow mobile network operators to provide a service that allows businesses to potentially have their numbers added to the phonebook of a mobile phone after a disconnected call.

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23-04-2015 дата публикации

Apparatus and Method for Providing Enhanced Telecommunications Services

Номер: US20150110258A1
Принадлежит:

An apparatus and method is disclosed for providing transparent enhanced telecommunications services to subscribers by implementing an enhanced services platform on a local network exchange within the public telephone network. More specifically, the apparatus and method of the present invention is capable of providing a plurality of enhanced telecommunications services to a subscriber by using a voice-activated interface to enable the subscriber to access at least one of the plurality of enhanced telecommunications services. In addition, the apparatus and method of the present invention may use a web-activated interface to enable the subscriber to access at least one of the plurality of enhanced telecommunications services. 120.-. (canceled)21. A platform for providing a plurality of telecommunications services to a subscriber , said platform comprising:a database server, the database server storing a subscriber profile, the subscriber profile comprising provisioning information and call control information;an application server coupled to said database server, said application server providing at least a first telecommunications service for which the subscriber is provisioned, the first telecommunications service accessing the call control information, the call control information determining a call flow for the subscriber to complete a call using the first telecommunications service and being separate from provisioning;a network interface on a switch in a public telephone network; anda Softswitch, coupled to said network interface and said application server, integrating and managing the plurality of telecommunications services and further using a voice-activated interface to enable the subscriber to access at least one of the plurality of telecommunications services, wherein said voice-activated interface is available to the subscriber any time throughout duration of a call. This patent application is a divisional of, claims the benefit of priority from, and ...

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26-03-2020 дата публикации

DEFAULT FILTER SETTING SYSTEM AND METHOD FOR DEVICE CONTROL APPLICATION

Номер: US20200099783A1
Принадлежит: Avast Software s.r.o.

A content filter setting method includes enabling a user to choose a setting of a filter for a particular application in a user interface of a user device. The setting of the filter is received from the user via the user interface, and a model is applied to determine a plurality of default settings of a plurality of filters of the particular application based on the setting of the filter and the identifying information of the user. The plurality of default settings is displayed in the user interface, and modified settings of the default settings are received via the user interface. 1. A content filter setting method comprising:enabling a plurality of users to choose a plurality of filter settings of a plurality of filters of a particular application;receiving the plurality of filter settings from the plurality of users;receiving a plurality of identifying information of the plurality of users;training an artificial neural network at least based on the plurality of filter settings and the plurality of identifying information of the plurality of users;enabling a particular user to choose a particular setting of at least one particular filter of the particular application in a user interface of a particular user device;receiving from the particular user via the user interface the particular setting of the at least one particular filter;receiving particular identifying information of the particular user;inputting the particular setting and the particular identifying information to the artificial neural network to generate a plurality of default settings of the plurality of filters of the particular application;displaying the plurality of default settings in the user interface; andenabling the particular user to modify the default settings via the user interface.2. The method of claim 1 , wherein training the artificial neural network comprises inputting at least the plurality of identifying information to the artificial neural network and providing the plurality of ...

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27-04-2017 дата публикации

CALLER NUMBER IDENTIFICATION

Номер: US20170118329A1
Принадлежит:

Methods and apparatus for improving caller identification in telecommunications services based on general-purpose networks are described. A gateway device may process invitation messages sent from a telephone via a private branch exchange, in which the private branch exchange has replaced the number of the telephone with a customized number. The gateway device may determine that the customized number is mapped to an account-related number, and insert that number into a field of the invitation messages that is examined by a telecommunications provider and associated trunking services for account-related purposes. 1. A method comprising:receiving, from a telecommunications device, a first message indicative of a request for a trunking service to complete initiation of a communication session, wherein the first message comprises a first portion comprising a first identifier associated with an identity presentable to a recipient of the communication session;determining that the first identifier is associated with a second identifier that identifies an account associated with the telecommunications device, based at least in part on information indicative of a mapping between the first identifier and the second identifier;forming a second message, based on the first message, that comprises the first portion including the first identifier and a second portion including the second identifier; andtransmitting the second message to the trunking service, wherein the second identifier in the second portion of the message identifies the account.2. The method of claim 1 , wherein the message comprises a first identifier added to the message by a private branch exchange.3. The method of claim 1 , wherein the first portion is at least one of a “p-asserted-identity” field or a “from” field and the second portion is a “diversion” field.4. The method of claim 3 , wherein the forming the second message comprises adding the “diversion” field to the first message upon determining that ...

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27-04-2017 дата публикации

Telephone user interface providing enhanced call blocking

Номер: US20170118335A1
Принадлежит: AT&T INTELLECTUAL PROPERTY I LP

Aspects of the subject disclosure may include, for example, a method in which a device comprising a processor detects a communication session between a calling device and a called device, and receives a motion signal from the called device; the motion signal is generated at a motion sensor of the called device during or after the communication session. The device analyzes the motion signal to determine whether a portion of the motion signal corresponds to a preselected motion of the called device and whether a subsequent call from the calling device accordingly is to be blocked. Responsive to a determination that the subsequent call is to be blocked, the device also updates a list of blocked caller identifiers associated with the called device to add an identifier associated with the calling device. Other embodiments are disclosed.

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09-04-2020 дата публикации

INTERACTIVE CAMPAIGN-BASED CUSTOMER FEEDBACK COLLECTION PLATFORM

Номер: US20200111120A1
Автор: Celik Feyzi, Nowak Marcin
Принадлежит: OnePIN, Inc.

This disclosure provides systems, methods, services, and platforms for prompting a user to respond to an offer on a mobile device. The disclosure enables Mobile Network Operators to create campaigns to target customers who are nearing the limit of their data plans, voice plans, SMS plans, and MMS plans. In some embodiments, the cloud server interacts with a client application to prompt the use of a mobile device to respond to an offer send in a campaign. The disclosure also provides embodiments to check to see if the user has opted out of receiving offers, or if a device can not execute a command, or if a threshold number of offers has already been sent. This disclosure also provides embodiments for authenticating third party account log-in. 1. A computer-implemented method for automatically prompting a user to respond to an offer on a mobile device after a triggering event , the method comprising:receiving, at a server, an indication that a triggering event has occurred;receiving, at the server, an indication that the triggering event matches a triggering event stored in a database operably connected to the server;receiving, at the server, a communication comprising the Mobile Station International Subscriber Directory Number (MSISDN) of the mobile device;preparing a first offer message comprising one or more first actionable response options; andsending the first offer message to the mobile device.2. The method of claim 1 , further comprising comparing the MSISDN of the mobile device to MSISDNs associated with an offer campaign and stored in a database operably connected to the server.3. The method of claim 1 , further comprising comparing the MSISDN of the mobile device to an opt-out list stored in a database operably connected to the server claim 1 , wherein the opt-out list comprises one or more MSISDNs for one or more mobile devices that have opted out of receiving offer messages.4. The method of claim 1 , further comprising comparing the MSISDN of the mobile ...

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13-05-2021 дата публикации

SYSTEM AND METHOD FOR FACILITATING SETUP AND JOINING OF CONFERENCE CALLS

Номер: US20210144260A1
Принадлежит:

A system for managing a conference call, the system comprising a call answering server configured to receive a call from an attendee device that has been forwarded from a host device, identify a conference call associated with the host device for the attendee device to join, receive a request from the attendee device to join the conference call, and connect the attendee device to the conference call. 120-. (canceled)21. A method performed by a call answering server for establishing a conference call , the method comprising:receiving an unanswered call directed to a contact number of a user device, the contact number being a number used to directly communicate with the user device, wherein the unanswered call originated from an attendee device to the user device and has been forwarded from the user device to a call answering server based on instructions stored on the user device for forwarding unanswered calls;determining that a conference call with the user device is accessible by the attendee device based on caller identification information of the attendee device is present in contact information stored on the user device, wherein the contact information is accessible by the call answering server;providing an option to the attendee device to join the user device in the conference call; andconnecting the attendee device to the conference call.22. The method of wherein the contact number is a telephone number of the user device.23. The method of further comprising receiving a request from the attendee device to join the conference call.24. The method of further comprising providing the option to the attendee device to join the conference call based on an identification of the attendee device.25. The method of further comprising identifying the attendee device based on an address book associated with the user device.26. The method of further comprising using the address book to provide information about participants in the conference call when the participants join ...

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05-05-2016 дата публикации

TOLL-TREE NUMBERS METADATA TAGGING, ANALYSIS AND REPORTING

Номер: US20160127548A1
Автор: Sharma Sriram
Принадлежит:

A toll-free tagging service is provided that includes a subscription-based service that is made available to responsible organizations, consumers and businesses. The toll-free tagging service may provide the ability to tag a toll-free number (or group of numbers), and once a number is tagged, to track updates to that number that may then be distributed to customers through emails/text messages or other means. Subscribers of the toll-free tagging service may also have the ability to create, view, update and delete tags through a web application, mobile application, or some other user interface. 1. A method comprising:receiving data relating to usage of a toll-free telecommunications number;analyzing the received data to create a metadata tag that is associated with the toll-free telecommunications number, wherein the metadata tag is a quantitative summary associated with the toll-free telecommunications number; anddistributing a communication to an entity regarding the toll-free telecommunications number in response to the quantitative summary.2. The method of claim 1 , wherein the metadata tag facilitates tracking of updates to the toll-free telecommunications number.3. The method of claim 2 , wherein tracking of updates includes at least one of a change in ownership claim 2 , a change in availability claim 2 , and an increase in search statistics.4. The method of claim 1 , further comprising modifying the metadata tag through at least one of a web application claim 1 , a mobile application claim 1 , or some other user interface.5. The method of claim 1 , wherein the metadata tag includes data relating to popularity as derived at least in part from the search history associated with the toll-free number.6. The method of claim 1 , wherein the metadata tag includes location information associated with the toll-free number.7. The method of claim 1 , wherein the metadata tag includes financial information associated with the toll-free number.8. The method of claim 1 , ...

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03-05-2018 дата публикации

Advertisement management of internet communication with devices on a mobile platform

Номер: US20180124239A1
Автор: Tong Wei
Принадлежит: United Bus Technology Inc

Disclosed herein is a system comprising: a networking device, a storage, and a proxy server, wherein the proxy server is configured to identify a first group of contents from first data received from a content server, to modify the first data to generate second data by replacing the first group of contents with labels, and to transmit the second data to the networking device; wherein the networking device is configured to read the labels in the second data, to request contents from the storage based on the labels, to replace the labels with the contents received from the storage to generate third data, to transmit the third data to a mobile device.

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16-04-2020 дата публикации

ATTACHING MULTIPLE PHONE LINES TO A SINGLE MOBILE OR LANDLINE PHONE

Номер: US20200120206A1
Принадлежит:

Agencies issue multiple devices to personnel for maintaining distinct identities over the course of assigned investigations. To provide flexible capabilities to agencies, a phone is converted for use with multiple attached telephone numbers. Accordingly, a single phone may be used to manage multiple identities over the course of one or more investigations. Using a multiple attached number, a given device can place and receive calls over the network to and from contacts. In addition to providing multiple attached numbers, calls using the multiple attached numbers may be monitored live and recorded to establish evidence. 1. (canceled)2. A computer based method comprising:detecting communication of a message from a communications device to a virtual number;in response to detecting the communication of the message, retrieving, from a mapping table, an entry corresponding to the virtual number;determining, based on information in the entry, whether the communications device is the operator device or a contact device;in response to determining that the communications device is a contact device, transmitting instructions for transmitting the message to the operator device from a respective virtual number indicated in the entry that corresponds to the contact device; andin response to determining that the communications device is the operator device, identifying, based on the information in the entry, a respective contact device to which the message is to be directed, and transmitting instructions for transmitting the message to the respective contact device from the virtual number.3. The method of claim 2 , further comprising:provisioning the virtual number with a virtual number provider; andconfiguring the virtual number with number information operable on a public switched telephony network, wherein the message comprises the number information configured for the virtual number, and wherein the message is transmitted on a short messaging service.4. The method of claim 2 , ...

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12-05-2016 дата публикации

CONVERSATION ASSISTANT

Номер: US20160135025A1
Принадлежит:

Usage data associated with a user of a telephonic device is accessed by a remote learning engine. A service or a product that is likely to be of interest to the user is identified by the remote learning engine based on the accessed usage data. A recommended voice bundle application for the user is determined by the remote learning engine based on the accessed usage data, the recommended voice bundle application being a voice application that, when executed by the telephonic device, results in a simulated multi-step spoken conversation between the telephonic device and the user to enable the user to receive the identified service or the identified product. A recommendation associated with the recommended voice bundle application is transmitted from the remote learning engine to the telephonic device. The recommendation is presented by the telephonic device to the user through voice communications. The user through voice communications has accepted the recommendation determining is determined by the telephonic device. In response to determining that the user has accepted the recommendation, the recommended voice bundle application on the telephonic device is executed by the telephonic device. 1. A computer-implemented method comprising:accessing, by a remote learning engine, usage data associated with a user of a telephonic device;identifying, by the remote learning engine based on the accessed usage data, a service or a product that is likely to be of interest to the user;determining, by the remote learning engine based on the accessed usage data, a recommended voice bundle application for the user, the recommended voice bundle application being a voice application that, when executed by the telephonic device, results in a simulated multi-step spoken conversation between the telephonic device and the user to enable the user to receive the identified service or the identified product;transmitting a recommendation associated with the recommended voice bundle ...

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21-05-2015 дата публикации

Preloading Contextual Information for Applications Using a Conversation Assistant

Номер: US20150139410A1
Принадлежит:

Usage data associated with a user of a telephonic device is accessed by a remote learning engine. A service or a product is identified by the remote learning engine based on the accessed usage data. A recommended voice bundle application is determined by the remote learning engine. A recommendation associated with the recommended voice bundle application is transmitted to the telephonic device. The recommendation is presented to the user through voice communications. One or more input parameters associated with the recommended voice bundle application is collected by the telephonic device. The user through voice communications has accepted the recommendation determining is determined. In response to determining that the user has accepted the recommendation, the one or more input parameters to the recommended voice bundle application are loaded by the telephonic device, and the recommended voice bundle application is executed by the telephonic device. 1accessing, by a remote learning engine, usage data associated with a user of a telephonic device;identifying, by the remote learning engine based on the accessed usage data, a service or a product that is likely to be of interest to the user;determining, by the remote learning engine based on the accessed usage data, a recommended voice bundle application for the user, the recommended voice bundle application being a voice application that, when executed by the telephonic device, results in a simulated multi-step spoken conversation between the telephonic device and the user to enable the user to receive the identified service or the identified product;transmitting a recommendation associated with the recommended voice bundle application from the remote learning engine to the telephonic device;presenting through voice communications, by the telephonic device to the user, the recommendation;collecting, by the telephonic device, one or more input parameters associated with the recommended voice bundle application; ...

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11-05-2017 дата публикации

SYSTEM AND METHOD FOR IDENTIFYING AND HANDLING UNWANTED CALLERS USING A CALL ANSWERING SYSTEM

Номер: US20170134575A1
Принадлежит:

A method and system for identifying an unwanted caller using a call answering system. The method comprises receiving, by a call records server, information about callers from a plurality of telephony devices and one or more phone number data sources, classifying, by the call records server, one or more of the callers as either wanted or unwanted callers based on the received information, and storing, by the call records server, the received information and the classification of the one or more of the callers into a directory. The method further comprises identifying, by a call answering server, that a call from a given caller from a phone number to a receiving telephony device is from an unwanted caller by searching the directory, and handling, by the call answering server, the call from the given caller according to one or more preferences of the user, the one or more preferences including rejecting the call from the receiving telephony device, playing a recorded message, and disposing of the call. 1. A method performed by a call answering system for identifying an unwanted caller using a call answering system , comprising:collecting data about callers from a plurality of telephony devices and one or more phone number data sources, the data collected including a number of calls placed by a given caller to a plurality of telephone devices over a period of time;classifying the given caller as an unwanted caller based on the collected data;storing the classification of the given caller as an unwanted caller into a directory;identifying a call from the given caller to a receiving telephony device as an unwanted caller using the directory; andhandling the call from the given caller as an unwanted caller.2. The method of claim 1 , wherein classifying comprises classifying the given caller as an unwanted caller when the number of calls placed by the given caller over the period of time exceeds a threshold value.3. The method of claim 1 , wherein collecting data about ...

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02-05-2019 дата публикации

AUTOMATIC EVENT TRIGGERED BALANCE TOP-UP, MONEY TRANSFER, AND LOCATION BASED ADVERTISING PLATFORM

Номер: US20190132446A1
Автор: Celik Feyzi, Nowak Marcin
Принадлежит:

This disclosure provides aspects and embodiments of methods, services, and platforms for prompting users with a zero account balance to send a callback message to a contact informing the contact that the user cannot call them and asking the contact to call the user. This disclosure further provides location determining platforms and rewards platforms for users. 1. A computer-implemented method for automatically prompting a user on a mobile device to send a callback message after a triggering event , the method comprising:receiving, at a server, an indication that a call between the mobile device and a destination address has disconnected;receiving, at the server, an indication that the mobile device has a zero account balance;receiving, at the server, a communication comprising the Mobile Station International Subscriber Directory Number (MSISDN) of the mobile device and the destination address;preparing a first callback message comprising one or more first actionable response options; andsending the first callback message to the mobile device.2. The method of claim 1 , further comprising receiving at the server a communication comprising the first actionable response option selected on the mobile device.3. The method of claim 2 , further comprising determining whether the first actionable response option selected on the mobile device was positive or negative.4. The method of claim 3 , further comprising logging the first actionable response option selected on the mobile device.5. The method of claim 1 , further comprising sending a second callback message to the destination address when the first actionable response option selected on the mobile device was positive.6. The method of claim 5 , further comprising sending a follow-up message to the mobile device.7. A computer-implemented method for automatically prompting a user on a mobile device to send a callback message after a triggering event claim 5 , the method comprising:receiving, at the processor in the ...

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23-04-2020 дата публикации

TOLL-FREE TELECOMMUNICATIONS AND DATA MANAGEMENT PLATFORM

Номер: US20200128134A1
Принадлежит:

A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting services and text registry, and a smart services registry. The TFMP may allow users to receive through a web-based interface, an activate request from a user, wherein the request includes at least a customer record template reference and an indication of when to active a toll-free telecommunications number associated with the request. The request may include at least one IP address datum associated with the toll-free telecommunications number. A user interface may allow activating a toll-free number, and users may access the TFMP to create and access existing templates of toll-free call routing templates, and utilize a routing tree engine to create customized call routing trees for the toll-free numbers of interest to the user. 1. (canceled)2. A method of searching for a phone number , comprising:receiving data relating to usage of a phone number;analyzing the received data to create a metadata tag that is associated with the phone number;identifying criteria of a customer-desired phone number based at least in part on the metadata tag and at least one datum derived, at least in part, from an application of predictive analytics applied to a history of prior actions of a customer;associating at least one phone number in a number inventory with at least one search parameter;searching the number inventory for one or more phone numbers having one or more parameters matching the metadata tag to generate one or more search results; andperforming an action determined, at least in part, upon the application of predictive analytics applied to the history of prior actions of the customer.3. The method of further comprising:sending an offer to the customer, wherein the offer includes a notification of available numbers having parameters matching the metadata tag.4. The method of claim 2 , further comprising identifying ...

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09-05-2019 дата публикации

SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR SERVICE CALL IDENTIFICATION

Номер: US20190141189A1
Принадлежит:

A method, system, and computer program product, include receiving a request for registration from a service provider, upon the service receiver having authorized the request for registration, registering characteristic information of the service call in a user device of a service receiver, and upon a lapse of time, deregistering the characteristic information from the user device. 1. A computer-implemented method for service call identification , comprising:identifying a temporary service call from unknown callers by managing a temporary service phone number of the temporary service call; andregistering characteristic information of temporary service call for a service receiver to enable identification of the temporary service call from an unknown caller of the unknown callers.2. The method of claim 1 , wherein the characteristic information of the service call is selected from a group consisting of:a service abstract;a period of validity of the service call;a calling number of the service call; andan identity of an individual to initiate the service call on behalf of the service provider.3. The method of claim 1 , wherein the registering the characteristic information of the service call for the service receiver comprises:registering a calling number in the characteristic information of the service call in a temporary directory for the service receiver.4. The method of claim 3 , wherein the registering the characteristic information of the service call for the service receiver further comprises:adding a service abstract in the characteristic information of the service call into the temporary directory, as an identification information corresponding to the registered calling number.5. The method of claim 3 , further comprising:upon lapse of a period of validity of the service call, deregistering the calling number from the temporary directory.6. The method of claim 1 , embodied. in a cloud-computing environment.7. A system for call service identification claim 1 , ...

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30-04-2020 дата публикации

Multi-SIM Call Management Method and Apparatus, Managed Device, and Server

Номер: US20200137229A1
Принадлежит:

A method applicable to a multi-subscriber identity module (SIM) call management process includes parsing, by a managed device, an incoming call to obtain call information, determining a communications circuit corresponding to a called identifier, and when the managed device has performed an incoming call shielding setting on the communications circuit in response to a remote management instruction sent by an entitlement server (ES), skipping responding, by the managed device, to an incoming call event, or receiving, by the server, a remote management instruction from the ES, and deleting or freezing routing information corresponding to an identifier in response to the remote management instruction such that a communications circuit corresponding to the identifier in the managed device is unable to respond to an incoming call event. 1. A multi-subscriber identity module (SIM) call management method implemented by a managed device , the multi-SIM call management method comprising:parsing an incoming call to obtain call information that comprises a called identifier;determining a first communications circuit corresponding to the called identifier, wherein the first communications circuit is configured to implement, on the managed device, a communication function corresponding to profile, and wherein the communication function comprises answering an incoming call that points to the profile; andskipping responding to an incoming call event when the managed device has performed an incoming call shielding setting on the first communications circuit in response to a remote management instruction from an entitlement server (ES),wherein the remote management instruction comprises an identifier of a managed profile in the managed device.2. The multi-SIM call management method of claim 1 , wherein before skipping responding to the incoming call event claim 1 , the multi-SIM call management method further comprises:receiving the remote management instruction from the ES; ...

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21-08-2014 дата публикации

EVENT HANDLING SYSTEM

Номер: US20140235224A1
Автор: Shaw Venson M.
Принадлежит: AT&T MOBILITY II LLC

A service that determines what event has occurred and provide a list of actions that the service can be performed in order to help the user through a hectic time period is disclosed. In one example, one or more modules can identify one or more events and transmitting an indication of the at least one event to a mobile device. Then, one or more modules can receive an indication that a mobile device has selected at least one of the at least one event, and determine at least one action to perform, wherein the at least one action can be associated with the at least one selected event. 1. A method comprising:receiving a communication on a communications device;determining an occurrence of an event;determining that receipt of the communication is during the occurrence of the event;based on the determination that receipt of the communication is during the occurrence of the event, providing, by the communications device, an autoreply to the received communication, wherein the autoreply comprises an indication of the event.2. The method of claim 1 , wherein the occurrence of the event is determined via an application executing on the communications device.3. The method of claim 2 , wherein the application determines that the receipt of the communication is during the occurrence of the event.4. The method of claim 1 , wherein the event is based on a location of the communications device.5. The method of claim 1 , wherein the event is based on a calendar of events.6. The method of claim 1 , wherein the event is based on time.7. The method of claim 1 , wherein content of the autoreply is based on:the event; anda source of the communication.8. The method of claim 1 , wherein a mode of the communication comprises at least one of:email;voice call;text message;calendar update.9. The method of claim 1 , wherein a mode of the autoreply comprises at least one of:email;voice call;text message;calendar update.10. An apparatus comprising:a processor; and receiving a communication on the ...

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01-06-2017 дата публикации

Call center builder platform

Номер: US20170155766A1

Instructions are transmitted from a contact center builder system to a content provider system that, when executed, provide an interface for configuring a contact center for the content provider that includes a contact center telephone number, an agent pool, and an interaction site. Data associated with one or more contact center configuration parameters are received from the content provider. A contact center telephone number is assigned to the contact center based on the data. One or more agents are assigned to the agent pool of the contact center based on the data. The data includes a task to be handled by the communications system without using an agent of the agent pool is determined. In response to determining that the data includes the task to be handled by the communications system without using an agent of the agent pool, multiple interaction pages for the interaction site are generated.

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17-06-2021 дата публикации

MESSAGE MANAGEMENT METHODS AND SYSTEMS

Номер: US20210185490A1
Автор: Vendrow Vlad
Принадлежит: RingCentral Inc.

A communications device is disclosed. The communications device comprises a memory configured to store instructions and a processor configured to execute the instructions to receive data representing a message provided by a caller, determine at least an attribute of the message based on the received data, generate one or more options based on the attribute of the message, and present the one or more options to the caller to prompt the caller to take an additional action related to the message. 120-. (canceled)21. A computer-implemented method , comprising:receiving an audio recording of a user, the audio recording being associated with an outgoing message;determining at least an attribute of the outgoing message from a context of the audio recording;generating one or more options based on the attribute of the outgoing message;presenting, to the user, the one or more options on a graphical user interface of a display; andcausing to transmit the outgoing message to a device associated with a callee.22. The method of claim 21 , wherein the context of the audio recording comprises a prior correspondence of the user.23. The method of claim 21 , wherein the context of the audio recording comprises an existing appointment of the user claim 21 , a current location of the user claim 21 , or a current location of a callee.24. The method of claim 21 , further comprising assigning one of a plurality of urgency levels to the outgoing message based on the attribute of the outgoing message.25. The method of claim 21 , wherein one of the options relates to a user location or a callee location.26. The method of claim 21 , further comprising:receiving a selection of an option from the user; andapplying an operation based on the selection.27. The method of claim 21 , wherein the context of the audio recording is storable on a user device or retrievable from other devices on a network.28. A communication device claim 21 , comprising:a memory configured to store instructions; and ...

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28-08-2014 дата публикации

Media Device And Method Of Using A Media Device

Номер: US20140241213A1
Автор: Gumaer Lennard A.
Принадлежит:

A media player for providing media content to telephone systems for audible interaction with a caller on-hold with the telephone system, and a method of programming, using, and operating the media player. The media player includes a controller configured to construct a playlist based on a directory having at least two files of media content. The controller is further configured to create an order of execution for the playlist based on a unique identifier name of each of the at least two files of media content and switches at least two files of media content after a predetermine amount of the. The media content may be one of a greeting, a priority announcement, a voice announcement, a music selection, and a sound effect selection. 1. A media player capable of being integrated with a telephone system to provide media content to a caller on-hold , the media player comprising:a storage medium configured to store at least two files of media content; anda controller in communication with said storage medium and said controller is configured to read said storage medium, and wherein said controller constructs a playlist based on a unique identifier name associated with each of the at least two files of media content.2. The media player of claim 1 , wherein the at least two files of media content includes a non-announcement selection and at least one announcement selection claim 1 , and wherein said controller is configured to identify which of the at least two files of media content is the non-announcement selection and which of the at least two files of media content is the at least one announcement selection based on said unique identifier name.3. The media player of claim 2 , wherein the at least one announcement selection includes at least one of a greeting claim 2 , a priority voice announcement claim 2 , a voice announcement claim 2 , and the non-announcement selection includes a music selection and a sound effect selection.4. The media player of claim 1 , wherein ...

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22-09-2022 дата публикации

AUTOMATIC EVENT TRIGGERED BALANCE TOP-UP, MONEY TRANSFER, AND LOCATION BASED ADVERTISING PLATFORM

Номер: US20220301006A1
Автор: Celik Feyzi, Nowak Marcin
Принадлежит:

This disclosure provides aspects and embodiments of methods, services, and platforms for prompting users with a zero account balance to send a callback message to a contact informing the contact that the user cannot call them and asking the contact to call the user. This disclosure further provides location determining platforms and rewards platforms for users. 1. A computer-implemented method for automatically prompting a user on a mobile device to send a callback message after a triggering event , the method comprising:receiving, at a server, an indication that a call between the mobile device and a destination address has disconnected;receiving, at the server, an indication that the mobile device has a zero account balance;receiving, at the server, a communication comprising the Mobile Station International Subscriber Directory Number (MSISDN) of the mobile device and the destination address;preparing a first callback message comprising one or more first actionable response options; andsending the first callback message to the mobile device.2. The method of claim 1 , further comprising receiving at the server a communication comprising the first actionable response option selected on the mobile device.3. The method of claim 2 , further comprising determining whether the first actionable response option selected on the mobile device was positive or negative.4. The method of claim 3 , further comprising logging the first actionable response option selected on the mobile device.5. The method of any one of - claim 3 , further comprising sending a second callback message to the destination address when the first actionable response option selected on the mobile device was positive.6. The method of claim 5 , further comprising sending a follow-up message to the mobile device.7. A computer-implemented method for automatically prompting a user on a mobile device to send a callback message after a triggering event claim 5 , the method comprising:receiving, at the ...

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22-09-2022 дата публикации

MAPPING OF TELECOMMUNICATIONS SOFT CLIENT INPUT TO FEATURE ACCESS CODES OF A TELECOMMUNICATIONS SERVICE

Номер: US20220303394A1
Автор: MICHAELIS PAUL ROLLER
Принадлежит:

The technology disclosed herein enables user input mapping to Feature Access Codes (FACs) of a telecommunications soft client. In a particular embodiment, a method includes, in a user system executing a telecommunications soft client, identifying a Feature Access Code (FAC) that, when sent to a telecommunications service compatible with the telecommunications soft client, triggers an action in the telecommunications service on behalf of the telecommunication soft client. The method further includes mapping a definition of user input to the FAC and, in response to receiving, from a user, user input defined by the definition, sending the FAC to the telecommunications service. 1. A method comprising: identifying a Feature Access Code (FAC) that, when sent to a telecommunications service compatible with the telecommunications soft client, triggers an action in the telecommunications service on behalf of the telecommunication soft client;', 'mapping a definition of user input to the FAC; and', 'in response to receiving, from a user, user input defined by the definition, sending the FAC to the telecommunications service., 'in a user system executing a telecommunications soft client2. The method of claim 1 , wherein identifying the FAC comprises:querying a server for FACs compatible with the telecommunications service.3. The method of claim 1 , wherein identifying the FAC comprises:querying a server for FACs associated with a task assigned to the user.4. The method of claim 1 , wherein mapping the definition comprises:receiving the definition from the user.5. The method of claim 4 , comprising:presenting a list of FACs available to the user; andbefore receiving the definition from the user, receiving a user selection of the FAC from the list of FACs.6. The method of claim 1 , wherein the user input comprises one of a keyboard shortcut claim 1 , a mouse gesture claim 1 , a touchscreen gesture claim 1 , or a voice command.7. The method of claim 1 , comprising:identifying ...

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23-05-2019 дата публикации

System and method for processing an automated call based on preferences and conditions

Номер: US20190158663A1
Принадлежит: AT&T INTELLECTUAL PROPERTY I LP

A system can be operable to receive an automated call from a communications device, determine whether preferences associated with a called party identity), is applicable to the automated call, and determine whether a condition that precludes acceptance of the automated call is present. The determination of whether the condition is present can be based on information received from a sensory device coupled to the user device. In response to the condition being determined to be present, the automated call can be denied.

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18-06-2015 дата публикации

METHOD AND APPARATUS FOR PROVIDING A CUSTOMER PREMISE BASED COMMUNICATION SYSTEM

Номер: US20150172457A1
Автор: Ku Bernard, Soo Armstrong
Принадлежит:

A method and an apparatus for providing a customer premise based feature. For example, the method receives a call directed to a customer, wherein the call is associated with a customer premise based feature. The method then forwards the call to a customer premise based communication system located at a location of the customer, wherein the customer premise based feature is implemented locally by the customer premise based communication system. 1. A method for providing a customer premises based feature , comprising:receiving, by a processor, a call directed to a customer, wherein the call is associated with the customer premises based feature;forwarding, by the processor, the call to a customer premises based communication system located at a location of the customer, wherein the customer premises based feature is intended to be implemented locally by the customer premises based communication system; andreceiving, by the processor, an administrative request from the customer premises based communication system, wherein the administrative request comprises a request to turn on a network based service feature corresponding to the customer premises based feature.2. The method of claim 1 , wherein the customer premises based communication system comprises a session initiation protocol server.3. The method of claim 1 , wherein the customer premises based communication system comprises a switch.4. The method of claim 1 , wherein a service feature logic associated with the customer premises based feature is maintained locally by the customer premises based communication system.5. The method of claim 4 , wherein the service feature logic associated with the customer premises based feature is received from the customer premises based communication system.6. The method of claim 1 , wherein the administrative request further comprises a request to turn on another network based service feature.7. The method of claim 1 , wherein the customer premises based feature has been ...

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24-06-2021 дата публикации

AUTOMATIC JOINING OF SIMULTANEOUS OUTGOING AND INCOMING CALLS THAT HAVE THE SAME FAR-END CALLER ID

Номер: US20210195021A1
Принадлежит:

Endpoints, such as telephones, on a communication network may request an interactive communication with another endpoint. While the request is being processed, the calling endpoint may receive a call from the called endpoint. Systems and methods are provided that automatically allow one endpoint to accept the incoming call, such as by joining the two calls, and terminating their outbound call. As a result, endpoints attempting to call each other may be connected with a single call without requiring any endpoint to be routed to voicemail due to their called endpoint being busy. Additionally, arbitration rules may be provided to resolve any “race condition” where both endpoints would otherwise each accept or each decline their incoming call. 1. A calling endpoint , comprising:a processor;a data storage comprising a non-transitory data storage component accessible to the processor;a network interface connecting the processor to a network for communications thereon; and initiating a first request, for a first call to a called endpoint via the network, the first request comprising a first identifier of the called endpoint;', 'before the request is accepted by the called endpoint and before receiving a reply to the initiated first request, receiving a second request, via the network, for a second call from a second endpoint, wherein the second endpoint is associated with a second identifier; and', 'upon determining that the first identifier and the second identifier match, accepting one of the first call or the second call and discontinuing the other of the first call or the second call., 'wherein the processor performs2. The calling endpoint of claim 1 , wherein accepting one of the first call or the second call and discontinuing the other of the first call or the second call claim 1 , further comprises accepting the second call and discontinuing the first call and wherein accepting the second call comprises the processor joining the second call to the first call and ...

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15-06-2017 дата публикации

NETWORK-BASED SOCIAL TELEPHONY FIREWALL

Номер: US20170171388A1
Автор: Lee Brian
Принадлежит:

A method receives a call from a device of a caller destined to a device of a subscriber of a communication network. The method connects the call to the device of the subscriber and then receives from the device of the subscriber an indication that the call is an undesirable call. The indication further includes a description of the call. The method then provides a reward to the subscriber when the indication further includes the description of the call. 1. A method for processing a call , the method comprising:receiving, by a processor of a device of a subscriber of a communication network, the call from a device of a caller via the communication network;obtaining, by the processor, an indication that the call is an undesirable call, wherein the indication further includes a description of the call;transmitting, by the processor, to the communication network the indication that includes the description of the call; andreceiving, by the processor, from the communication network a notification of a reward to the subscriber in response to the transmitting to the communication network the indication that includes the description of the call.2. The method of claim 1 , wherein the call is received by the processor when a source identifier of the device of the caller has not been tagged greater than a threshold number of times as being a source of undesirable calls.3. The method of claim 2 , wherein the threshold is determined by the subscriber.4. The method of claim 1 , wherein the description of the call further comprises an identification of a category of the caller.5. The method of claim 4 , wherein the category of the caller is selected from one of:a telemarketer;a political organization;a charity; anda survey organization.6. The method of claim 4 , wherein the reward comprises a service credit. The method of claim 4 , wherein the reward comprises a reward point.8. A non-transitory computer readable medium storing a plurality of instructions which claim 4 , when ...

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30-05-2019 дата публикации

ATTACHING MULTIPLE PHONE LINES TO A SINGLE MOBILE OR LANDLINE PHONE

Номер: US20190166250A1
Принадлежит:

Agencies issue multiple devices to personnel for maintaining distinct identities over the course of assigned investigations. To provide flexible capabilities to agencies, a phone is converted for use with multiple attached telephone numbers. Accordingly, a single phone may be used to manage multiple identities over the course of one or more investigations. Using a multiple attached number, a given device can place and receive calls over the network to and from contacts. In addition to providing multiple attached numbers, calls using the multiple attached numbers may be monitored live and recorded to establish evidence. 1. (canceled)2. A computer based method comprising:detecting communication of a message from a communications device to a virtual number;in response to detecting the communication of the message, comparing the virtual number to entries of a mapping table, the mapping table comprising a correspondence between an operator device and a plurality of contact devices, wherein the mapping table further comprises, for each respective contact device of the plurality of contact devices, a mapping of a respective virtual number of a plurality of virtual numbers to the respective contact device;determining whether the communications device is the operator device or a contact device of the plurality of contact devices based on the comparing;in response to determining that the communications device is a contact device of the plurality of contact devices, transmitting instructions for transmitting the message received from the contact device to the operator device from the respective virtual number that corresponds to the contact device based on the mapping table indicating that the respective virtual number corresponds to the contact device; andin response to determining that the communications device is the operator device, identifying, based on the mapping table, a respective contact device to which the message is to be directed, and transmitting instructions for ...

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23-06-2016 дата публикации

Airtime Card for the Sale and Activation of Wireless Services for a Wireless Device

Номер: US20160182713A1
Автор: Dana Salihi
Принадлежит: TracFone Wireless, Inc.

An airtime card and associated methods of using the airtime card for the sale and/or authorization of wireless services is disclosed. The methods and airtime card include the use of an airtime card with a near field communication tag with a unique identifier code used to improve a user's experience and ease of authorization/provisioning of services for the wireless device. In some aspects, the unique identifier may be protected by a security code programmed at the point-of-sale of the airtime card. The services to be purchased and authorized may include at least one of the following: out of the box activation, device upgrades, device reactivations, wireless number changes, wireless number porting, and the addition or purchasing of services including airtime, data, and/or SMS enrollments or data content.

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18-09-2014 дата публикации

Systems and methods of configuring a terminal adapter for use with an ip telephony system

Номер: US20140269490A1
Принадлежит: VONAGE NETWORK LLC

A terminal adapter that acts as an interface to allow an analog telephony device to be used to conduct telephony communications with an Internet protocol (IP) telephony system include a user interface that can obtain information from a user. The user interface makes use of the analog telephony device to request information from the user, and to receive input from the user. The user could provide input by depressing the keys of a standard numeric telephony keypad. Alternatively, the user could provide spoken input that is interpreted by the terminal adapter.

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30-06-2016 дата публикации

CALL CENTER BUILDER PLATFORM

Номер: US20160191705A1
Принадлежит:

Instructions are transmitted from a contact center builder system to a content provider system that, when executed, provide an interface for configuring a contact center for the content provider that includes a contact center telephone number, an agent pool, and an interaction site. Data associated with one or more contact center configuration parameters are received from the content provider. A contact center telephone number is assigned to the contact center based on the data. One or more agents are assigned to the agent pool of the contact center based on the data. The data includes a task to be handled by the communications system without using an agent of the agent pool is determined. In response to determining that the data includes the task to be handled by the communications system without using an agent of the agent pool, multiple interaction pages for the interaction site are generated. 1. A computer-implemented method , comprising:transmitting, from a contact center builder system to a content provider system of a content provider, instructions that, when executed, provide a graphic user interface for configuring a contact center for the content provider that includes a contact center telephone number, an agent pool, and an interaction site, the interaction site enabling communications between a user device and a communications system over any of multiple communications channels, including an interactive voice response (IVR) channel, wherein the interaction site specifies a multi-step communication flow between the user device and the communications system, and wherein the multi-step communication flow is determined based on multiple interaction pages configurable by a developer of the content provider system;receiving, at the contact center builder system and from the content provider system, data associated with one or more contact center configuration parameters;assigning the contact center telephone number to the contact center based on the data; ...

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30-06-2016 дата публикации

Phone Number Identification Systems and Methods

Номер: US20160191708A1
Принадлежит:

A system for initiating phone calls includes a database including records related to one or more second users, each of the second users being associated with an identifier and a phone number, a phone including a controller in communication with the database, and a memory in communication with the controller. The memory including program instructions executable by the controller that, when executed by the controller, cause the controller to provide a user interface that receives a phone call request from a first user, wherein the phone call request includes the identifier associated with a one of the second users and does not include the phone number associated with the one of the second users, and, in response to receiving the phone call request, initiating the phone call over a telephone network from the phone to the phone number associated with the one of the second users. 1. A system for initiating phone calls comprising:a database including records related to one or more second users, each of the second users being associated with an identifier and a phone number;a phone including a controller in communication with the database;a memory in communication with the controller, the memory including program instructions executable by the controller that, when executed by the controller, cause the controller to:provide a user interface that receives a phone call request from a first user, wherein the phone call request includes the identifier associated with a one of the second users and does not include the phone number associated with the one of the second users; and,in response to receiving the phone call request, initiating the phone call over a telephone network from the phone to the phone number associated with the one of the second users.2. The system of claim 1 , wherein the database further includes one or more personal keys associated with one or more of the first and second users.3. The system of claim 1 , wherein the database includes an identifier for a ...

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29-06-2017 дата публикации

Selective Voice Communication Among Multiple Services

Номер: US20170187871A1
Принадлежит: TP LAB INC.

When a voice call is made between two users (Caller and Callee), both of which may have access to multiple voice communication services, the connection is made automatically by the communication equipment through a selectable communication service, based upon characteristics of connection. Those characteristics may include the services available to the users, the day of the week, the time of day, the availability of the Callee on a service, the geographic locations of the Caller and Callee, and Caller pre-established service preferences. Preferably, Caller preferences and associations of callees with unique destination identifiers are stored in a database created for the Caller and available to his communication equipment. An ultimate callee identifier selected for a particular call includes an indication of communication service, and connection an appropriate interface for that service is then provided automatically for the Caller. 1. In a voice communication system including a plurality of different voice communication services available to a caller and callee , apparatus for automatically establishing a connection between the caller and the callee over a caller selectable voice communication service through respective communication equipment , comprising:a storage device containing a database maintained for the caller and accessible by the caller's communication equipment, the database associating a callee with a plurality of different voice communication networks accessible by the callee via a single telecommunication device and storing a caller profile comprising caller preferences associated with a caller;a set of destination identities in the database for each callee, each destination identity being associated with a different voice communication network;a destination identity selector operable to automatically select a destination identity for an intended callee based upon a set of pre-established selection criteria for each destination identity and a caller ...

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29-06-2017 дата публикации

CALL TREATMENT BASED ON USER ASSOCIATION WITH ONE OR MORE USER GROUPS

Номер: US20170187877A1
Принадлежит: GOOGLE INC.

A method is described for call treatment based on user association with one or more user groups. The method includes receiving a phone call from a call source that is directed to a call recipient, identifying a user group associated with the call recipient, and determining a number of received indications assigned to the user group. The received indications are assigned to the user group by users associated with the user group, and the received indications reflect a desire by the users for a special treatment of future calls from the call source. The method also includes distinguishing treatment of the phone call from the call source based on the number of received indications. 1. A method , comprising:receiving an indication from a first call recipient reflecting a characterization of calls from a call source;identifying one or more user groups associated with the first call recipient;selectively assigning the indication to the one or more user groups;determining a number of received indications related to the call source and assigned to a user group selected from among the one or more user groups, the received indications being assigned to the selected user group by users associated with the selected user group, the received indications reflecting users characterization of calls from the call source, the characterization of calls from the call source including an indication by the users to apply a special treatment to future calls from the call source; anddetermining how to handle an incoming phone call from the call source to a second call recipient associated with the selected user group based on the number of received indications related to the call source and assigned to the selected user group, the first call recipient different from the second call recipient.220-. (canceled) The present application is a continuation of U.S. patent application Ser. No. 13/345,191 filed on Jan. 1, 2012, which is a continuation of U.S. patent application Ser. No. 11/688,065 ...

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13-06-2019 дата публикации

Caller Number Identification

Номер: US20190182378A1
Принадлежит: COMCAST CABLE COMMUNICATIONS LLC

Methods and apparatus for improving caller identification in telecommunications services based on general-purpose networks are described. A gateway device may process invitation messages sent from a telephone via a private branch exchange, in which the private branch exchange has replaced the number of the telephone with a customized number. The gateway device may determine that the customized number is mapped to an account-related number, and insert that number into a field of the invitation messages that is examined by a telecommunications provider and associated trunking services for account-related purposes.

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07-07-2016 дата публикации

Methods, Systems and Applications for Porting Telephone Numbers on Wireless Devices

Номер: US20160198034A1
Автор: Miranda Nestor
Принадлежит:

The application is directed to a method and system for improving user experience with porting a telephone number to an electronic device. The method includes the steps of displaying a user interface on a display of the electronic device for initiating porting of a telephone number. Upon receiving user information via the user interface associated with the telephone number, it is determined whether the telephone number is portable. If the telephone number is portable, it is transmitted to the electronic device. 1. A method for porting a telephone number comprising:providing an electronic device with a display;displaying a user interface on the display for initiating porting of the telephone number that includes a request for user information;receiving the user information associated with the telephone number via the user interface;transmitting the user information from the electronic device along with a request to port the telephone number to the electronic device;receiving confirmation that the telephone number has been ported; andupdating the electronic device to utilize the telephone number.2. The method according to claim 1 , further comprising:requesting a service provider associated with the telephone number port the telephone number to the electronic device.3. The method according to claim 1 , further comprising:receiving information on whether the telephone number is portable; anddisplaying information on whether the telephone number is portable.4. The method according to claim 1 , further comprising:displaying a status of the porting process on the display after the transmitting.5. The method according to claim 1 , wherein the user interface displays a prompt for inputting the telephone number.6. The method according to claim 1 , wherein the user information is selected from: customer name claim 1 , customer billing address claim 1 , service provider claim 1 , account number claim 1 , telephone number claim 1 , email address claim 1 , password and ...

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16-07-2015 дата публикации

INTELLIGENT/SELECTIVE COVERAGE MECHANISM

Номер: US20150201073A1
Принадлежит: AVAYA, INC.

Disclosed is a system and method for enabling a caller to specify call coverage and bridging treatment preferences and or directives. The treatment may be specified by using SIP header parameters of an INVITE request associated with the call. The treatment may also be specified by an enterprise communication system, or equivalent, by engaging an Interactive Voice Response (IVR) system to collect a caller's coverage preferences. 1. A method for handling a call in a communications system , said system comprising a first telecommunications terminal , a second telecommunications terminal and a telecommunications network , said method comprising:initiating a call from said first telecommunications terminal to said second telecommunications terminal;applying system behavior to said call based on preferences of said first telecommunications terminal; andproceeding with said call.2. The method of claim 1 , wherein said process of applying system behavior comprises prompting said first telecommunications terminal claim 1 , via an IVR system claim 1 , for coverage treatment preferences.3. The method of claim 1 , wherein said process of applying system behavior comprises using Session Initiation Protocol (SIP) header parameters of an INVITE request associated with said call to specify said system behavior.4. The method of claim 3 , wherein said system behavior comprises whether said call is visible to bridged line appearances claim 3 , and if said call is not visible to bridged line appearances said session initiation protocol header is marked accordingly.5. The method of claim 4 , wherein said system behavior comprises whether said call allows bridge-ons claim 4 , and if said call does not allow bridge-ons said session initiation protocol header is marked accordingly.6. The method of claim 5 , wherein said system behavior comprises whether coverage path is allowed and if coverage path is not allowed said session initiation protocol header is marked accordingly.7. The method ...

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05-07-2018 дата публикации

EVENT HANDLING SYSTEM

Номер: US20180191894A1
Автор: Shaw Venson M.
Принадлежит:

A service that determines what event has occurred and provide a list of actions that the service can be performed in order to help the user through a hectic time period is disclosed. In one example, one or more modules can identify one or more events and transmitting an indication of the at least one event to a mobile device. Then, one or more modules can receive an indication that a mobile device has selected at least one of the at least one event, and determine at least one action to perform, wherein the at least one action can be associated with the at least one selected event. 1. A method comprising:receiving, by a server, an indication of a selected event;based on the selected event, executing, by the server, a search for actions to be performed;obtaining, by the server, search results based on the executed search for actions to be performed; andprioritizing, by the server, the search results based on an electronic calendar associated with an account of a user.2. The method of claim 1 , wherein the prioritizing the search results are further based on an electronic calendar associated with an account of an entity in the obtained search results.3. The method of claim 1 , wherein the actions are associated with a communication with a business for a service.4. The method of claim 1 , wherein the actions are associated with a communication with a taxi company for taxi services.5. The method of claim 1 , wherein the actions are associated with a communication for changing a flight.6. The method of claim 1 , wherein the prioritized search results are categorized based on a type of car trouble.7. The method of claim 1 , wherein the actions are associated with a communication with a business for a service claim 1 , wherein the communication comprises a call.8. An apparatus comprising:a processor; and receiving an indication of a selected event;', 'based on the selected event, executing a search for actions to be performed;', 'obtaining search results based on the ...

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06-07-2017 дата публикации

SECOND PARTY CONTROL OVER MOBILE DEVICE USAGE

Номер: US20170195498A1
Принадлежит:

A mechanism is provided whereby a parent, or other second party, can monitor and/or control a child's or other first party's wireless device usage. An interface can allow the parent to set rules for the child's usage, and can specify that the parent should receive messages when a call is made to or from the child's wireless device. In addition to call information, the message may prompt the parent for approval of the call connection. Thus, a parent can decide whether a call that is incoming from or outgoing to a third party should be permitted. 1. A method comprising:detecting, on a first device, an indication of a communication from a sender mobile device, the communication identifying a recipient mobile device as an intended recipient;transmitting, to the sender mobile device, a notification indicating that the communication is subject to approval;prior to the communication being transmitted to the recipient mobile device, transmitting, to a second device, a request to approve transmission of the communication; andreceiving a response to the request from the second device.2. The method of claim 1 , further comprising:determining that the response indicates that the request has been denied; andterminating the communication between the sender mobile device and the recipient mobile device.3. The method of claim 2 , further comprising:transmitting a notification that the communication is terminated to the sender mobile device.4. The method of claim 2 , further comprising:transmitting a notification that the communication is terminated to the second device.5. The method of claim 1 , further comprising:determining that the response indicates that the request has been approved; andcausing the communication to be transmitted to the recipient mobile device.6. The method of claim 1 , further comprising:generating a copy of the communication,wherein the request to approve comprises the copy.7. The method of claim 1 , wherein the request identifies the sender mobile device.8. ...

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11-06-2020 дата публикации

AUTOMATIC EVENT TRIGGERED BALANCE TOP-UP, MONEY TRANSFER, AND LOCATION BASED ADVERTISING PLATFORM

Номер: US20200184514A1
Автор: Celik Feyzi, Nowak Marcin
Принадлежит:

This disclosure provides aspects and embodiments of methods, services, and platforms for prompting users with a zero account balance to send a callback message to a contact informing the contact that the user cannot call them and asking the contact to call the user. This disclosure further provides location determining platforms and rewards platforms for users. 116.-. (canceled)17. A computer-implemented method for automatically prompting a user on a mobile device to send a message comprising a request for a funds transfer after a call from the mobile device to a destination address has disconnected , the method comprising:receiving, at a server operably connected to a Mobile Network Operator's network, an indication that a call between the mobile device and a destination address has disconnected;receiving, at the server, an indication that the mobile device has a zero account balance;receiving, at the server, a communication comprising the Mobile Station International Subscriber Directory Number (MSISDN) of the mobile device and the destination address;preparing a first message comprising one or more actionable response options, wherein one of the one or more actionable response options comprises a request for a funds transfer; andsending, from the server, the first message to the mobile device via the MSISDN, whereby the one or more actionable response options are configured to prompt the user.18. The method of claim 17 , further comprising receiving at the server a communication comprising a first actionable response option selected on the mobile device.19. The method of claim 18 , further comprising determining whether the first actionable response option selected on the mobile device was positive or negative.20. The method of claim 19 , further comprising logging the first actionable response option selected on the mobile device.21. The method of claim 18 , further comprising sending from the server a second message comprising a request for a funds transfer to ...

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29-07-2021 дата публикации

AUTOMATIC AFTER CALL SURVEY AND CAMPAIGN-BASED CUSTOMER FEEDBACK COLLECTION PLATFORM

Номер: US20210233109A1
Автор: Celik Feyzi, Nowak Marcin
Принадлежит:

This disclosure provides systems, methods, services, and platforms for automatically prompting a user of a mobile device to send feedback after a triggering event. This disclosure enables Mobile Network Operators to immediately solicit timely feedback from a mobile user after an interaction with the user. When a business, group, or other entity has an active survey campaign, a survey message comprising one or more response options is automatically sent to a mobile device after a triggering event occurs. Based on the user's selected response option, subsequent, follow-up survey messages can be automatically sent to the mobile device. 128-. (canceled)29. A computer-implemented method for automatically sending a message to a mobile device after a call from the mobile device to a destination address has disconnected , wherein the destination address is associated with a business , the method comprising:receiving, at a server operably connected to a mobile operator network, a first communication indicating that a call connected from the mobile device to a destination address has disconnected and indicating that the destination address is associated with a business, wherein the first communication comprises the MSISDN of the mobile device and the destination address;determining, at the server, a survey campaign associated with the business; a first message comprising a prompt comprising a request to answer a survey about the business and a first actionable response option configured to accept the prompt request, wherein the first message is configured to be displayed on a screen of the mobile device; and', 'a second message comprising a survey based on the survey campaign, the survey comprising a plurality of actionable response options, wherein the second message is configured to be displayed on the screen of the mobile device when the first actionable response option is selected on the mobile device;, 'preparing, at the server, a second communication comprising'}sending ...

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20-07-2017 дата публикации

COMMUNICATION SYSTEM HAVING USER SELECTABLE FEATURES

Номер: US20170208171A1
Автор: Charugundla Kent S.
Принадлежит:

A communication system comprising a server capable of establishing telephone communications between at least two users of a communication network and transcribe audio and/or voice communication signals of either or both users of a telephone call established by the server and the transcription is done in accordance with user selectable feature information entered by the users during a registration procedure to the communication system at a website residing in a registration server in communication with the communication system. The communication system may be part of the PSTN or the Internet or both. 1. A communication system comprising:A server forming part of one or more communication networks and for receiving user selected feature information through a user accessible communication portal, user database information, and user profile information and applies at least the received user selected feature information and one or more requests received from users of the communication system to establish communications between said users.2. The communication system of where the server comprises a communication switch claim 1 , a registration server claim 1 , a transcription engine and a user database coupled to each other within and/or through one or more communication networks and where the user accessible communication portal is coupled to or is part of the registration server to allow the server to process communication signals of the established communications based on at least the user selected feature information received from the user accessible communication portal.3. The system of where the transcription engine comprises a computer system having at least one processor for executing voice recognition software and/or speech tuning algorithms to transcribe voice and/or audio communication signals claim 2 , automatically and in real time claim 2 , into associated text based on at least user selected feature information.4. The communication system of where the ...

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29-07-2021 дата публикации

SYSTEM AND METHOD FOR CUSTOMIZING INMATE COMMUNICATION NOTIFICATION

Номер: US20210234701A1
Автор: HODGE Stephen L.
Принадлежит: Global Tel*Link Corporation

The present disclosure provides details of a system and method for customizing an inmate communication notification. Such a system provides an inmate different customized notification messages to be played to different called parties. The system includes a list of different contacts, and each of the contacts can be associated with one or more contact numbers. Each contact number is associated with one or more customized notification messages. The customized notification messages include terms, phrases, and sentences that draw the called party's attention and sound familiar to the called party. The customized notification messages include customized text files, audio files, and video files. An inmate chooses one or more customized notification messages to be played to a called party. 1. A communication platform , comprising:a database that stores a user profile; and [ receiving a contact identifier from the user that identifies a contact with which the user is permitted to communicate;', 'receiving a plurality of notification selections from the user, each of the plurality of notification selections corresponding to a different communication type; and', 'updating the user profile in the database based on the received plurality of notification selections; and, 'generate customized contact notifications by, determining a type of the communication attempt;', 'identifying one of the plurality of notification selections stored in the user profile corresponding to the type of the communication attempt; and', 'notify the contact according to the one of the plurality of notification selections., 'processing a communication attempt by the user to the contact by], 'one or more processors configured to2. The communication platform of claim 1 , wherein the plurality of notification selections include a first notification selection for a first communication type and a second notification selection for a second communication type.3. The communication platform of claim 2 , wherein ...

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03-08-2017 дата публикации

TELEPHONE USER INTERFACE PROVIDING ENHANCED CALL BLOCKING

Номер: US20170223186A1
Принадлежит:

Aspects of the subject disclosure may include, for example, a method in which a device comprising a processor detects a communication session between a calling device and a called device, and receives a motion signal from the called device; the motion signal is generated at a motion sensor of the called device during or after the communication session. The device analyzes the motion signal to determine whether a portion of the motion signal corresponds to a preselected motion of the called device and whether a subsequent call from the calling device accordingly is to be blocked. Responsive to a determination that the subsequent call is to be blocked, the device also updates a list of blocked caller identifiers associated with the called device to add an identifier associated with the calling device. Other embodiments are disclosed. 1. A device comprising:a processor; anda memory that stores executable instructions that, when executed by the processor, facilitate performance of operations, comprising:detecting a communication session between a calling device and a called device;receiving a voice signal from the called device, wherein the voice signal is generated at the called device during the communication session;analyzing the voice signal to determine whether a subsequent call from the calling device is to be blocked; andresponsive to a determination that the subsequent call is to be blocked, updating a list of blocked caller identifiers associated with the called device to add an identifier associated with the calling device.2. The device of claim 1 , wherein the operations further comprise terminating the communication session responsive to determining that the subsequent call is to be blocked.3. The device of claim 1 , wherein the voice signal corresponds to a spoken phrase input to the called device claim 1 , and wherein the analyzing comprises identifying a call blocking command based on the spoken phrase using a voice recognition procedure.4. The device of ...

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20-08-2015 дата публикации

Methods, Devices and System for Logging Calls for Terminals

Номер: US20150237198A1
Автор: Bouvet Bertrand
Принадлежит:

A method is provided for notification of an event relating to execution of a procedure for processing a communication session to be supported by a communication device belonging to a set of devices associated with a user. The method includes: reception of a subscription request from a so-called subscriber terminal belonging to the aforementioned set, requesting subscription to an event notification service for at least one so-called event that may occur on a device in the set; reception of information indicating an occurrence of at least one so-called event on a device in the set, other than the subscriber terminal; and sending an event notification to the subscriber terminal, signalling the occurrence. 1. A method of event notification relating to progress of a processing procedure of a communication session to be carried by a communication entity of a set of entities associated with a user , wherein the method comprises:receiving, from a terminal of said set, called a subscriber terminal, a request for subscription to an event notification service for at least one said event liable to occur on an entity of said set,at least one act of receiving an item of information indicative of an occurrence of at least one said event on an entity of said set, distinct from said subscriber terminal,at least one act of dispatching, to said subscriber terminal, an event notification signaling said occurrence.2. The method of event notification claim 1 , as claimed in claim 1 , wherein the item of information indicative of an occurrence of at least one said event on a said entity comprises an identifier of said entity.3. The method of event notification claim 1 , as claimed in claim 1 , wherein the item of information indicative of an occurrence of at least one said event on a said entity comprises an item of information relating to the type of said entity.4. The method of event notification claim 1 , as claimed in claim 1 , wherein claim 1 , when said event is indicative of the ...

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