Video messaging

Systems and techniques for transferring electronic data between users of a communications system by receiving, at an instant messaging host, a video file from a sender and intended for a recipient; authenticating the video file; and sending the video file to the intended recipient.

Apparatus, systems and methods for managing incoming and outgoing communication

A system and method for managing incoming and outgoing communications may include a definition of if, when, and who may communicate with a recipient. The identification of the communication may be concealed in that no actual addresses, phone numbers, or other addressing identifications are required to be exchanged by the communication initiator and recipient. In an example, if the database contains call management settings for a call recipient, the application logic may evaluate the rules to determine if a particular caller is authorized to connect with the call recipient at the current time and date. The application logic may connect the call utilizing the public telephone switch. The caller and call recipient phone numbers may be stored in a database.

Telecommunication and multimedia management method and apparatus

A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or a time-shifted mode and to seamlessly transition back and forth between the two modes; (iii) participate in multiple conversations either concurrently or simultaneously; (iv) archive the messages of conversations for later review or processing; and (v) persistently store media either created or received on the communication devices of users. The latter feature enables users to generate or review media when either disconnected from the network or network conditions are poor and to optimize the delivery of media over the network based on network conditions and the intention of the users participating in conversations.

Systems And Methods For Intelligent Call Transcription

Intelligent call transcript systems and methods are disclosed. An intelligent call transcript system can create a transcript of a telephonic communication and supplement the transcript with additional information automatically or upon request. Additional information may be added when key words are detected, such as adding acronym expansion when an acronym is detected or adding identifying information to an important task when mention of the task is detected. Portions of the transcript may also be sent as messages, text-based or audio, upon detection of key words or at the instruction of a user or device. 1. A method comprising:receiving, on a network device, a telephonic communication comprising speech;transcribing, on the network device, the telephonic communication to generate a transcript;detecting, on the network device, an instruction generated by a telephone within the telephonic communication;determining, on the network device, that the telephone is associated with an authorized user; andresponsive to detecting the instruction and determining that the telephone is associated with the authorized user, supplementing, on the network device, the transcript with additional information.2. The method of claim 1 , wherein the additional information comprises at least one of a tag claim 1 , highlighting claim 1 , a hyperlink claim 1 , text claim 1 , or a marking.3. The method of claim 1 , wherein supplementing the transcript with the additional information comprises supplementing a portion of the transcript associated with a predetermined amount of time with the additional information.4. The method of claim 1 , wherein the additional information comprises a hyperlink that links to a portion of an audio recording of the telephonic communication.5. The method of claim 1 , further comprising claim 1 , responsive to detecting the instruction claim 1 , transmitting a communication.6. The method of claim 5 , wherein the communication comprises a portion of the transcript.7. ...

AUTOMATIC INTEGRATED ESCALATION IN A UNIFIED MESSAGING SYSTEM

A user is identified based at least in part on a user identification designation associated with an incoming communication. A message recipient is then determined based at least in part on the identified user and one or more address books associated with message recipients by comparing the user identification designation to one or more entries in the one or more recipient databases. The incoming communication is routed to the determined message recipient. Escalation procedures are implemented up to a configured level in the recipient organization based on various criteria. As messages are escalated and deposited in mailboxes associated with the determined message recipients, the determined message recipients are notified of the deposited messages. 120.-. (canceled)21. A method comprising:receiving an incoming communication comprising a user identification at a call center;determining a first recipient of the incoming communication based on an association between the first recipient and the user identification using stored incoming source information comprising user identification information of users who have previously contacted the call center;routing the incoming communication to a first mailbox associated with the first recipient; generating an enhanced incoming communication by associating original information of the incoming communication with additional information;', 'routing the enhanced incoming communication to a second mailbox associated with a second recipient; and', 'notifying the first recipient the incoming communication has been escalated to the second recipient., 'upon determining that the first recipient has not retrieved the incoming communication from the first mailbox within a first length of time22. The method of claim 21 , wherein the original information comprises an indication of an importance of the incoming communication23. The method of claim 21 , wherein the additional information comprises an amount of time that has elapsed since the ...

Automatic Incubation and Revival of Messages in Message Systems

A computerized message transaction system has an incubation function and a storage repository. In this system a transaction or a version of the transaction may be stored for a pre-specified period of time, and may be revived at the end of the specified time. 1. A method comprising:providing to a user's computerized station through software executing on a network-connected computerized appliance from a non-transitory physical medium, an interactive window comprising a first entry field enabling the user to identify an intended recipient of a telephone call, and a second entry field enabling the user to identify at least one other person or enterprise other than the intended recipient;entering by the user information identifying the intended recipient and information identifying the at least one other person or enterprise;selecting by the user an initiation mechanism, causing the telephone call to be placed to the intended recipient; andrecording in a data repository coupled to the network-connected appliance, the voice exchange in the telephone call between the user and the intended recipient, by the software executing on the internet-connected computerized appliance.2. The method of wherein the software executing on the network-connected appliance renders a text version of the recorded voice exchange in the telephone call claim 1 , and provides the text version to the at least one other person or enterprise.3. The method of further comprising incubation functionality selectable by the user in the interactive window claim 1 , wherein the recorded version of the voice exchange is stored for a pre-specified time period claim 1 , and revived at the end of the time period.4. The method of wherein upon revival an alert is provided to the user of the system.5. The method of wherein the alert is one or both of an audio or a visual alert.6. The method of wherein claim 4 , at the time of the alert claim 4 , the recorded version of the call is retrieved and presented to the ...

Method and device for recording multimedia data

In a network system including a mirror switch, a distribution device and a plurality of recording devices, a method for recording multimedia data is provided. The mirror switch sends communication data to the distribution device and the plurality of recording devices. The distribution device obtains multimedia data identification information from a signaling message included in the communication data, generates a recording instruction which includes the multimedia data identification information, and sends the recording instruction to the recording device to instruct the recording device to record the multimedia data.

Mobile Device Messaging Application

A social networking mobile software application for particular mobile device which allow end users on their mobile devices to view profiles of themselves that contain images and/or videos while simultaneously hearing and audio description of their ad via wireless connection to the internet and/or cellular provider data network using streaming or intact multimedia file. 1. A method for communicating data including text , pictures , sound recordings and video recordings via social networking websites using wireless connections to the internet and cellular provider data network , the method comprising the following steps:obtaining a mobile device having wireless connectivity to the internet through a cellular provider data network, the mobile device further able to obtain its real time physical locations through the Global Positioning System, cellular tower triangulation, IP addresses, tv signals, FM radio signals; and A. functions which allow end users to upload profiles and attach their physical locations obtained through the Global Positioning System, cellular tower triangulation and IP addresses on their profiles and view profiles of themselves on the particular mobile devices that contain visual contents while simultaneously hearing an audio description of their profile using streaming and intact multimedia file;', 'B. functions which allow end users to compose, send, receive and view text messages to and from an online social network from the mobile devices;', "C. functions which allow end users to record, send, receive and playback voice and video messages on the mobile devices to other users running the same social networking software application after the initiating user selects the other user's profile utilizing the mobile devices' microphone and speaker via a WiFi/cellular data path;", "D. functions which allow end users on the mobile devices to have a live conversation with each other, utilizing VoIP with a wireless internet connection or the cellular data ...

TRANSMISSION TERMINAL, TRANSMISSION METHOD, AND COMPUTER-READABLE RECORDING MEDIUM STORING TRANSMISSION PROGRAM

A transmission terminal transmits video data and display data of a screen shared with another transmission terminal to the other transmission terminal via a predetermined relay apparatus. The transmission terminal includes a storage unit that stores relay apparatus information of the relay apparatus to which the transmission terminal transmits the video data; a receive unit that receives the display data from an external input apparatus connected to the transmission terminal; and a transmitting unit that transmits the display data received by the receive unit to the relay apparatus indicated by the relay apparatus information stored in the storage unit. 1. (canceled)2. A transmission terminal for transmitting first data and second data of the transmission terminal to another transmission terminal via a relay apparatus , a memory configured to store information of the relay apparatus to which the transmission terminal transmits the first data;', 'a receiver configured to receive the second data from an external input apparatus connected to the transmission terminal; and', 'a transmitter configured to transmit the second data received by the receiver to the relay apparatus indicated by the information stored in the memory, wherein, 'the transmission terminal comprisingthe external input apparatus is connected to the transmission terminal that participates in video communication between a plurality of transmission terminals after being authenticated by a transmission management system that manages data transmission carried out between the plurality of transmission terminals, and the external input apparatus comprises: processing circuitry configured to: implement a second data acquiring unit for acquiring the second data,wherein the transmission terminal is configured toreceive a request from the external input apparatus for permission to perform a process of acquiring the second data, andgrant permission to the external input apparatus to perform the process of ...

PROVIDING MISSED CALL AND MESSAGE INFORMATION

Information associated with messages and/or missed calls is provided to a subscriber. Calls received but not answered by the subscriber may be monitored. Each monitored call is classified as one of a missed call and a message. The monitored calls may be summarized based on a customizable rule set to create a summary. The summary is provided to the subscriber via, for example, a voice notification. 180.-. (canceled)81. A computer-readable memory storing computer-executable instructions for controlling a computing device to organize voice mail messages , the computer-executable instructions causing the computing device to:perform speech recognition on a voice mail message to convert speech of the voice mail message to text of the voice mail message;select a phrase that includes one or more words of text;identify voice mail messages having text that includes the selected phrase; andgroup the identified voice mail messages relating to the selected phrase.82. The computer-readable memory of claim 81 , wherein the voice mail messages have metadata claim 81 , the computer-executable instructions further causing the computing device to:identify voice mail messages with the same metadata; andgroup the identified voice mail messages with the same metadata.83. The computer-readable memory of claim 81 , the computer-executable instructions further causing the computing device to:identify instant messages having text that includes the selected phrase; andgroup the identified instant messages.84. The computer-readable memory of claim 81 , wherein the selected phrase is user-defined.85. A computer system for organizing voice mail messages claim 81 , comprising:a processor;a repository storing text of the voice mail messages; and select a phrase that includes one or more words of text;', 'identify from the repository voice mail messages having text that includes the selected phrase;', 'group the identified voice mail messages relating to the selected phrase; and', 'present to a ...

Method and System for Call, Facsimile and Electronic Message Forwarding

A method and system are provided for forwarding telephone calls, facsimile transmissions and electronic messages to a single forwarding telephone number. The telephone calls, fax transmissions and electronic messages are first forwarded to a central forwarding repository by the forwarding party where the fax transmissions, and messages are converted to audio formats. Forwarded telephone calls and audio formatted versions of the fax transmissions and electronic messages are then forwarded directly to a designated forwarding number. If the forwarding party answers at the forwarding number, she will receive forwarded calls, and the audio formatted versions of fax transmissions and electronic messages will be played to her over her telephone. If the forwarding party does not answer the forwarded call, she subsequently may retrieve saved telephone calls, saved telephone messages and saved audio versions of fax transmissions and electronic messages from the central forwarding repository. 1. A method comprising:receiving an electronic message directed to a subscriber address;designating a forwarding address for the electronic message;routing the electronic message to a central forwarding repository;converting a portion of the electronic message to an audio formatted transmission; andtransmitting the audio formatted transmission to a service node for storage.2. The method of claim 1 , further comprising:receiving a request for the electronic message;retrieving the audio formatted transmission;authenticating the request for the electronic message; androuting the audio formatted transmission to the forwarding address.3. The method of claim 2 , wherein the routing the audio formatted communication to the forwarding address is in response to authentication of the request for the electronic message.4. The method of claim 1 , further comprising:receiving a forwarding telephone directory number designated by the service node.5. The method of claim 1 , wherein the portion of the ...

TELECOMMUNICATION AND MULTIMEDIA MANAGEMENT METHOD AND APPARATUS

A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or a time-shifted mode and to seamlessly transition back and forth between the two modes; (iii) participate in multiple conversations either concurrently or simultaneously; (iv) archive the messages of conversations for later review or processing; and (v) persistently store media either created or received on the communication devices of users. The latter feature enables users to generate or review media when either disconnected from the network or network conditions are poor and to optimize the delivery of media over the network based on network conditions and the intention of the users participating in conversations. 1. A method for operating a video message service infrastructure on a network , the method comprising:receiving, at the video message service infrastructure, a video message transmitted by a sending device, video media of the video message transmitted as the video media is created;transmitting the video media of the video message from the video message service infrastructure to the recipient device so that a recipient can render at least a portion of the video media of the video message on the recipient device, the video message service infrastructure operating so that the rendering occurring:(i) while the video media of the video message is being created and transmitted over the network by the sending device; and(ii) without having to first establish an end-to-end connection over the network between the sending device and the recipient device before the sending device begins to transmit the video media of the video message,wherein the video media of the video message is segmented into a plurality of ...

CALLMAIL

Systems and methods for automatically providing an individualized voice message to a specific individual who attempts to initiate a voice call with a user during a period of unavailability are provided. A processor may receive, from a first telecommunications device associated with a first Mobile Station (MS), an individualized voice message for a second telecommunications device associated with a second MS via a telecommunications network. The processor may further receive an indication that the second telecommunications device is attempting to initiate a voice call with the first telecommunications device. The processor may determine that a first user associated with the first telecommunications device is not available, and may transmit the individualized voice message to the second telecommunications device. 1. A computer-implemented method for automatically providing a prerecorded individualized voice message to a specific individual who attempts to initiate a voice call with a user during a period of unavailability , comprising:receiving, by a processor, from a first telecommunications device associated with a first Mobile Station (MS), a prerecorded individualized voice message designated for a second telecommunications device associated with a second MS, the prerecorded individualized voice message having a start time and an expiration time;receiving, by the processor, an indication that the second telecommunications device is attempting to initiate a voice call with the first telecommunications device at a time between the start time and the expiration time;determining, by the processor, that a first user associated with the first telecommunications device is unavailable; andtransmitting, by the processor, in response to receiving the indication that the second telecommunications device is attempting to initiate a voice call with the first telecommunications device at the time between the start time and the expiration time and determining that the first user ...

PROVIDING MISSED CALL AND MESSAGE INFORMATION

Information associated with messages and/or missed calls is provided to a subscriber. Calls received but not answered by the subscriber may be monitored. Each monitored call is classified as one of a missed call and a message. The monitored calls may be summarized based on a customizable rule set to create a summary. The summary is provided to the subscriber via, for example, a voice notification. 180.-. (canceled)81. A method implemented by a computer system for organizing voice mail messages and instant messages , comprising:receiving one or more voice mail messages;performing speech recognition on the one or more voice mail messages to convert speech of the one or more voice mail messages to text of the one or more voice mail messages;receiving one or more instant messages;analyzing, by the computer system, the one or more voice mail messages and the one or more instant messages to identify at least one important voice mail message and at least one important instant message; andgrouping the at least one important voice mail message and the at least one important instant message.82. The method of claim 81 , wherein the analyzing is based on a rule set.83. The method of claim 82 , wherein the rule set is customized.84. The method of claim 82 , wherein at least one rule of the rule set is one of: heuristically based and empirically based.85. The method of claim 82 , wherein one or more rules of the rule set take into consideration a human weighting of importance.86. The method of claim 81 , wherein the analyzing takes into consideration a human weighting of importance.87. The method of claim 81 , wherein the analyzing takes into consideration an importance of a group associated with a sender of the one or more voice mail messages to identify the at least one important voice mail message.88. The method of claim 81 , wherein the analyzing takes into consideration an importance of a group associated with a sender of the one or more instant messages to identify the at ...

Automatic Message Management Utilizing Speech Analytics

Embodiments are provided for utilizing speech analytics for automatically managing messages in a communications network. A message from a calling party to an unavailable called party is recorded in a messaging management module. The messaging management module automatically identifies a category for assigning to the content of the message based on information associated with the unavailable called party or a calling party and associates a language model with the message content based on the category. An analysis module utilizes the language model to identify grammar making up the message content. The messaging management module automatically performs a messaging management function on the message content based on a set of rules. The messaging management function may include automatically determining a priority for the message (enabling the message to be retrieved out of order) or automatically triggering an action in response to the message which is directed to the unavailable called party. 1. A method comprising:recording, via a processor, a message directed to an unavailable party; andperforming an action utilizing a language grammar identified based on rules associated with the unavailable party.2. The method of claim 1 , further comprising:identifying, via a processor, a message category based on rules associated with the unavailable party.3. The method of claim 1 , further comprising:identifying the language grammar based on a message category.4. The method of claim 1 , further comprising:assigning a message priority to the message based on a message category, wherein the performing of the action is based on the message priority.5. The method of claim 1 , wherein the message is a voicemail message.6. The method of claim 1 , further comprising:saving the message for a predetermined period based on a priority set by the unavailable party.7. The method of claim 1 , further comprising:triggering an immediate action to the unavailable party based on the rules ...

CAPTURING MESSAGES FROM A PHONE MESSAGE EXCHANGE WITH MATTER ASSOCIATION

A method for text capture with matter association is provided. The method includes, responsive to a user entering telephone numbers of mobile text-enabled devices of other users to engage in a message exchange there among, receiving as a participating telephone number an additional message capturing phone number for a machine attended message capture dedicated smart phone used to perform non-participant message capture that has a message synchronizing control ID common with a remote message capture device. The method further includes receiving a matter number, wherein the message synchronizing control ID enables a message synchronization process to occur in correspondence with message capture between the smart phone and the remote device using the matter number. The method also includes capturing, by the remote device using the message synchronization process applied to the additional message capturing phone number of the smart phone, message content and metadata for messages of the message exchange. 1. A method for text capture with matter association , comprising:responsive to a user entering one or more telephone numbers of one or more mobile text-enabled devices of other users to engage in a message exchange there among, receiving as a participating telephone number an additional message capturing phone number for a machine attended message capture dedicated smart phone used for reception-only or pass-through-only with respect to the one or more mobile text-enabled devices to perform non-participant message capture that has a message synchronizing control ID common with a remote message capture device;receiving a matter number dynamically specified for the message exchange, wherein the message synchronizing control ID enables a message synchronization process to occur in correspondence with message capture between the machine attended message capture dedicated smart phone and the remote message capture device using the matter number;capturing, by the remote ...

CAPTURING MESSAGES FROM A PHONE MESSAGE EXCHANGE WITH MATTER ASSOCIATION

A method for text capture with matter association is provided. The method includes, responsive to a user entering one or more telephone numbers of one or more mobile text-enabled devices of other users to engage in a message exchange therebetween, receiving an additional phone number for message capture that uses a Short Message Service (SMS) Application Programming Interface (API) synchronized with a remote message capture device. The method further includes receiving a matter number dynamically specified for the message exchange. The method also includes capturing, by the remote message capture device using the SMS API, message content and metadata for messages of the message exchange. The method additionally includes storing the message content and the metadata associated with the matter number in a searchable remote message repository. 1. A method for text capture with matter association , comprising:receiving from a user one or more telephone numbers of one or more mobile text-enabled devices of other users to engage in a message exchange therebetween and an additional phone number for message capture that uses a Short Message Service (SMS) Application Programming Interface (API);receiving a matter number dynamically specified for the message exchange;capturing, by the remote message capture device using momentary synchronization with the SMS API, message content and metadata for messages of the message exchange; andstoring the message content and the metadata associated with the matter number in a searchable remote message repository.2. The method of claim 1 , further comprising:processing the message content and the metadata responsive to a pre-specified configuration to obtain processed content that is associated with the matter number.3. The method of claim 2 , further comprising restricting the user from access to at least one of the message content and the metadata stored in the searchable remote message repository responsive to a user authorization level ...

Preconfigured Sender Communication

Methods and systems are described for allowing a calling party to provide a provisional message for a called party. In one aspect, when the calling party places a call to the called party and does not receive an answer, the calling party may choose to have the provisional message delivered. 1receiving, from a calling party device, a first provisional message for a mail system of a called party device;receiving a second provisional message for the mail system of the called party device;sending a first communication requesting a voice call session with the called party device;receiving a second communication comprising an indication of an unavailability of the requested voice call session and an indication of forwarding to the mail system of the called party device; anddetermining, responsive to the second communication, whether to send the first provisional message with call origination information enabling an audio signal to accompany the first provisional message or the second provisional message to the mail system of the called party device.. A method comprising: The present application is a continuation of U.S. patent application Ser. No. 13/799,567, filed Mar. 13, 2013, and titled “Preconfigured Sender Communication.” This application is hereby incorporated by reference in its entirety.When attempting to establish a call or other type of interactive voice communication, the calling party may have a specific message to provide to the called party. In such a circumstance, it is often useful to get the correct message to the called party. Typically, mail systems have been used for this purpose. In certain situations, however, voice mail may not be a first choice. For example, a calling party may want to speak with a called party directly, and if refused or unable to connect, may be unprepared to leave a voice mail. Thus, there's a need to be able to leave a preconfigured provisional message when an event such as a failed call attempt occurs.This Summary is provided ...

TRANSMISSION TERMINAL, TRANSMISSION METHOD, AND COMPUTER-READABLE RECORDING MEDIUM STORING TRANSMISSION PROGRAM

A transmission terminal transmits video data and display data of a screen shared with another transmission terminal to the other transmission terminal via a predetermined relay apparatus. The transmission terminal includes a storage unit that stores relay apparatus information of the relay apparatus to which the transmission terminal transmits the video data; a receive unit that receives the display data from an external input apparatus connected to the transmission terminal; and a transmitting unit that transmits the display data received by the receive unit to the relay apparatus indicated by the relay apparatus information stored in the storage unit. 1the transmission terminal comprising:a storage unit configured to store relay apparatus information of the relay apparatus to which the transmission terminal transmits the video data;a receive unit configured to receive the display data from an external input apparatus connected to the transmission terminal; anda transmitting unit configured to transmit the display data received by the receive unit to the relay apparatus indicated by the relay apparatus information stored in the storage unit.. A transmission terminal for transmitting video data and display data of a screen shared with another transmission terminal to the other transmission terminal via a predetermined relay apparatus, The present application is a continuation of and claims the benefit of priority under 35 U.S.C. § 120 from U.S. application Ser. No. 16/191,600 filed Nov. 15, 2018, which is a continuation of U.S. application Ser. No. 15/692,545 filed Aug. 31, 2017 (now U.S. Pat. No. 10,178,349 issued Jan. 8, 2019), which is a continuation of U.S. application Ser. No. 15/199,349 filed Jun. 30, 2016 (now U.S. Pat. No. 9,787,944 issued Oct. 10, 2017), which is a continuation of U.S. application Ser. No. 14/632,301 filed Feb. 26, 2015 (now U.S. Pat. No. 9,412,148 issued Aug. 9, 2016), which is a continuation of U.S. application Ser. No. 13/643,827 filed ...

SYSTEM AND METHODS FOR ENHANCED MULTIMEDIA IN VOIP NETWORKS

Calls placed to a call recipient bypass the terminating messaging system, creating an enhanced message in the call originator's messaging system and delivering the enhanced message using alternate routing information. A caller creates enhanced messages for a call recipient even when the call recipient's messaging system does not support such functionality. The caller also embeds stored content and/or use links in the enhanced messages to allow the message to be modified and/or deleted before it is accessed by the call recipient. 1. A method for call forwarding , comprising:receiving from a caller a call that has not been answered by an intended recipient, wherein the call is associated with routing information;creating an enhanced message comprising a message recorded by the caller and a link to previously stored additional content;determining alternate contact information associated with the intended recipient based on the routing information; andtransmitting the enhanced message to the intended recipient based on the alternate contact information.2. The method of claim 1 , wherein determining the alternate contact information associated with the intended recipient based on the routing information comprises:mapping a telephone number of the intended recipient to the alternate contact information.3. The method of claim 1 , wherein determining the alternate contact information associated with the intended recipient based on the routing information comprises:determining an email address associated with the intended recipient based on the routing information.4. The method of claim 1 , wherein the previously stored additional content is modified prior to the intended recipient accessing the previously stored additional content.5. The method of claim 1 , wherein the previously stored additional content is deleted prior to the intended recipient accessing the previously stored additional content.6. The method of claim 1 , wherein creating the enhanced message comprises: ...

System and Method for Selective Voicemail Transcription

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for selectively transcribing messages. Five general approaches are disclosed herein. The first approach is directed to checking for a transcription capable client, which transcribes messages when a client device is capable of receiving transcriptions. The second and third approaches are platform-controlled and user-controlled predefined selective transcription. One aspect of this approach is driven by transcription rules. The fourth approach is user-controlled on-demand selective transcription before the message is stored or deposited for transcription. An example of this is a user transferring an incoming caller to voicemail and indicating that the voicemail be transcribed. The fifth approach is user-controlled on-demand selective transcription after the message is stored. In one embodiment of this approach, a user must specifically request that a stored message be transcribed.

TELECOMMUNICATION AND MULTIMEDIA MANAGEMENT METHOD AND APPARATUS

A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or a time-shifted mode and to seamlessly transition back and forth between the two modes; (iii) participate in multiple conversations either concurrently or simultaneously; (iv) archive the messages of conversations for later review or processing; and (v) persistently store media either created or received on the communication devices of users. The latter feature enables users to generate or review media when either disconnected from the network or network conditions are poor and to optimize the delivery of media over the network based on network conditions and the intention of the users participating in conversations. 1receive identifier information associated with a video communication received from a first communication device, the identifier information identifying a recipient of the video communication;ascertain, in response to receipt of the identifier information, a location on a network for a second communication device associated with the recipient respectively;receive a transmission of the video communication from the first communication device;store the video communication in storage accessible by the video communication system; anddeliver portions of the video communication to the second communication device at the ascertained location, the delivery enabling the video communication to be at least partially rendered at the second communication device while the video communication is transmitted by the first communication device,wherein the first communication device is arranged to transmit the video communication without having to first establish an end-to-end connection over the network between the first ...

METHOD OF TRANSMITTING MESSAGE AND ELECTRONIC DEVICE THEREOF

Disclosed are an electronic device and a method for transmitting a message. A method of operating an electronic device may include: determining by a processor whether a call with a counterpart electronic device is possible; and transmitting a call wish message through a communication network to the counterpart electronic device when the call is not possible based on a result of the determination. 1. An electronic device comprising:a communication interface; anda processor operatively coupled to the communication interface, the processor configured to:determine whether a call with a counterpart electronic device is possible, and transmit a call wish message through a communication network to the counterpart electronic device when the call is not possible.2. The electronic device of claim 1 , wherein the processor is configured to determine that the call with the counterpart electronic device is not possible based on at least one detection of no reply from the counterpart electronic device claim 1 , call connection rejection claim 1 , abnormal call termination after a call connection claim 1 , and power off.3. The electronic device of claim 1 , wherein the processor is configured to transmit the call wish message to the counterpart electronic device based on a user input.4. The electronic device of claim 1 , wherein the processor is configured to load a message transmission mode for transmitting the call wish message to the counterpart electronic device.5. The electronic device of claim 1 , wherein the processor is configured to transmit the call wish message to the counterpart electronic device when the call with the counterpart electronic device is not possible successively by a predetermined number of times.6. The electronic device of claim 1 , wherein the processor is configured to transmit the call wish message to the counterpart electronic device based on a group predetermined according to identification information of the counterpart electronic device.7. The ...

COMMUNICATION MANAGEMENT SYSTEM, COMMUNICATION SYSTEM, COMMUNICATION CONTROL METHOD, AND RECORDING MEDIUM

A communication management system, a communication system, a communication control method, and a recording medium. The communication management system manages sharing of data between a plurality of communication terminals and transmits storage location information indicating a storage location of image data, the storage location information to be received by a first communication terminal of the plurality of communication terminals, receives a notice indicating a start of uploading of the image data to the storage location indicated by the storage location information, the notice transmitted by the first communication terminal, transmits the notice indicating the start of uploading of the image data, the notice to be received by a second communication terminal of the plurality of communication terminals, receives stroke data for reproducing a stroke image, the stroke data transmitted by the first communication terminal, and transmits the stroke data, the stroked data to be received by the second communication terminal. 1. A communication management system for managing sharing of data between a plurality of communication terminals , the communication management system comprising: transmit storage location information indicating a storage location of image data, the storage location information to be received by a first communication terminal of the plurality of communication terminals;', 'receive a notice indicating a start of uploading of the image data to the storage location indicated by the storage location information, the notice transmitted by the first communication terminal;', 'transmit the notice indicating the start of uploading of the image data, the notice to be received by a second communication terminal of the plurality of communication terminals;', 'receive stroke data for reproducing a stroke image, the stroke data transmitted by the first communication terminal; and', 'transmit the stroke data, the stroked data to be received by the second ...

Voice Transcription

Methods, systems, computer readable media, and apparatuses for voice data transcription are provided. Packets that include voice data may be received and for each time that a threshold amount of voice data is received, a segment of voice data may be created and transcribed to text. A message that includes the transcribed text may then be transmitted to an intended recipient of the voice data, to allow the intended recipient to view the message prior to transcription of the remaining segments of the voice data. Additionally, subsequent to transmission of the message, another message may be transmitted that includes text transcribed from a different segment of the voice data.

TELECOMMUNICATION AND MULTIMEDIA MANAGEMENT METHOD AND APPARATUS

A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or a time-shifted mode and to seamlessly transition back and forth between the two modes; (iii) participate in multiple conversations either concurrently or simultaneously; (iv) archive the messages of conversations for later review or processing; and (v) persistently store media either created or received on the communication devices of users. The latter feature enables users to generate or review media when either disconnected from the network or network conditions are poor and to optimize the delivery of media over the network based on network conditions and the intention of the users participating in conversations. 1. A method for operating a video message service infrastructure on a network , the method comprising:receiving, at the video message service infrastructure, a video message transmitted by a sending device, video media of the video message transmitted as the video media is created;degrading the quality of the video media of the video message based on an ascertained bandwidth on the network for delivering the video media from the video message service infrastructure to a recipient device on the network;transmitting the degraded quality of the video media of the video message from the video message service infrastructure to the recipient device so that a recipient can render at least a portion of the video media of the video message on the recipient device, the video message service infrastructure operating so that the rendering occurring:(i) while the video media of the video message is being created and transmitted over the network by the sending device; and(ii) without having to first establish an end- ...

System and method for handling unwanted telephone calls

Disclosed herein are systems and methods for handling unwanted telephone calls. In one aspect, an exemplary method comprises, intercepting a call request for a call from a terminal device of a calling party to a terminal device of a called party, generating a call recording containing media data transmitted within a connection established by the intercepted call request, determining attributes of the generated call recording, classifying the call as an unwanted call based on the determined attributes, wherein the classification is performed by a classifier trained on previously collected unwanted calls, and wherein the call is classified as unwanted when the attributes belong to an unwanted call class that is known, and handling the call in accordance with the classification of the call, the handling including at least securing information of the call.

Communication logging system

A communication logging system facilitates communications between two or more users. A secured database stores communications from each user, and the system notifies the intended recipients of the communications. The system records times of creation of the communications, times of access to the communications, and who created and/or accessed the communications. The communications may not be altered or deleted once recorded, so there is a permanent source of reliable evidence as to the content of the communications and information associated therewith.

Transmission terminal, transmission method, and computer-readable recording medium storing transmission program

A transmission terminal transmits video data and display data of a screen shared with another transmission terminal to the other transmission terminal via a predetermined relay apparatus. The transmission terminal includes a storage unit that stores relay apparatus information of the relay apparatus to which the transmission terminal transmits the video data; a receive unit that receives the display data from an external input apparatus connected to the transmission terminal; and a transmitting unit that transmits the display data received by the receive unit to the relay apparatus indicated by the relay apparatus information stored in the storage unit.

Method for receiving data by a mobile terminal of a private mobile radio pmr network

A method for receiving data by a mobile terminal of a Private Mobile Radio PMR network is provided, the mobile terminal including a memory in which are stored a plurality of codes, a plurality of text data relative to status, a plurality of audio data, each code being associated with a text data relative to status and an audio data. The method includes the steps of receiving by the mobile terminal of a code from the plurality of codes, and playback of the audio data associated with the code received.

METHOD FOR REAL-TIME COMMUNICATION BETWEEN WEB BROWSERS

The invention relates to a real-time communication method using WebRTC type technology between web browsers on an Internet type communications network, the method comprising: a first web browser of a first terminal associated with a first user previously loading (S) a web application provided by an application server, the web application providing real-time communication functions between web browsers; and the first browser sending (S) a call setup request, via the web application, to the application server, which call setup request includes an identifier of a user being called, referred to as the “second” user. 1. A real-time communication method using WebRTC type technology between web browsers on an Internet type communications network , the method comprising:{'b': '20', 'a first web browser of a first terminal associated with a first user previously loading (S) a web application provided by an application server, said web application providing real-time communication functions between web browsers; and'}{'b': '21', 'the first browser sending (S) a call setup request, via said web application, to the application server, which call setup request includes an identifier of a user being called, referred to as the “second” user;'}said method being characterized in that it further comprises the following steps:{'b': 22', '23', '24, 'determining (S, S, S) an availability state of the second user for answering the call setup request; and'}{'b': '25', 'automatically redirecting (S) to a web address of a messaging service associated with said second user when the second user is not available.'}22324. A method according to claim 1 , wherein the step of determining an availability state of the second user includes evaluating (S claim 1 , S) a lapse of time since the call setup request was sent claim 1 , with the availability state of the second user then being determined as being unavailable once the elapsed time reaches a determined duration.322. A method according to claim ...

Mobile answering device

The Mobile Answering Device (MAD), is a mobile communication system comprising of an electronic device or circuit, software, App, platform, network, computer, or server that attaches to or is installed within, or links to a smart phone, tablet, or laptop. The MAD enables a mobile communication device such as, a smart phone, cell phone, tablet, or laptop to answer an incoming mobile phone call by way of a pre-recorded message. After the message has played, the caller can leave a brief or detailed voice message. During the time that the caller is leaving his or her messages, the user of the mobile communication device can hear the caller's message without the caller's knowledge; thus, enabling the user to pre-screen or monitor his or her mobile phone calls before answering the mobile phone call. Further, the MAD enables a user to send and receive Audio-Video electronic mail (AVEmail). 1) A mobile communication system comprising:(A) a mobile communication device;(B) a means to automatically answer incoming mobile phone calls on said mobile communication device;(C) a means to pre-record an outgoing message directly on said mobile communication device and to replay said outgoing message;(D) a call recording means to record an incoming mobile phone call voice message directly on said mobile communication device;(E) a call screening means to enable an incoming mobile phone call voice message that is being recorded on said mobile communication device to be heard for screening and monitoring without detection, and enables said incoming mobile phone call voice message to be interrupted and the call answered at any time during the recording process;(F) a connection means to connect said mobile communication device to said mobile communication system;(G) a communication means;(H) a file storage means;(I) an activation and deactivation means;(J) a means for enabling said mobile communication device to send and receive audio-video messages as actual electronic mail;(K) a data ...

METHOD AND SYSTEM FOR CAPTURING DATA OF ACTIONS

Described herein is a system and method for capturing data associated with actions attempted by an automated agent. The system described herein captures data associated with the actions attempted by an automated agent during the messaging session between an automated agent and the user and present a summary of the actions in a messaging platform. In an embodiment, the automated agent uploads data associated with actions attempted during the messaging session to a server. The server captures the data associated with the actions and generates a description of each action that was attempted. The server generates a summary including the description of each action. The summary of the actions are rendered in the messaging platform. 1. A computer-implemented method , comprising:initiating, by one or more computing devices, a messaging session between a user and an automated agent;receiving, by the one or more computing devices, data indicating that the automated agent has attempted to execute an action for the user in response to communication from the user during the messaging session;generating, by the one or more computing devices, a summary of the attempt to execute the action using data associated with the attempt to execute the action, the summary indicating a result of the attempt to execute the action; andrendering, by the one or more computing devices, the summary in response to termination of the messaging session between the user and the automated agent.2. The method of claim 1 , wherein the automated agent receives a request to execute an action and attempts to execute the action in a backend computing system.3. The method of claim 1 , wherein the automated agent uploads the data associated with the action to a server at the termination of the messaging session.4. The method of claim 1 , further comprising capturing claim 1 , by the one or more computing devices claim 1 , a time when the action was attempted claim 1 , based on the uploaded data.5. The method of ...

TRANSMISSION TERMINAL, TRANSMISSION METHOD, AND COMPUTER-READABLE RECORDING MEDIUM STORING TRANSMISSION PROGRAM

A transmission terminal transmits video data and display data of a screen shared with another transmission terminal to the other transmission terminal via a predetermined relay apparatus. The transmission terminal includes a storage unit that stores relay apparatus information of the relay apparatus to which the transmission terminal transmits the video data; a receive unit that receives the display data from an external input apparatus connected to the transmission terminal; and a transmitting unit that transmits the display data received by the receive unit to the relay apparatus indicated by the relay apparatus information stored in the storage unit. 1the transmission terminal comprising:a storage unit configured to store relay apparatus information of the relay apparatus to which the transmission terminal transmits the video data;a receive unit configured to receive the display data from an external input apparatus connected to the transmission terminal; anda transmitting unit configured to transmit the display data received by the receive unit to the relay apparatus indicated by the relay apparatus information stored in the storage unit.. A transmission terminal for transmitting video data and display data of a screen shared with another transmission terminal to the other transmission terminal via a predetermined relay apparatus, This application is a continuation of and claims the benefit of priority under 35 U.S.C. § 120 from U.S. Application 16/589,700 filed Oct. 1, 2019, which is a continuation of U.S. application Ser. No. 16/191,600 filed Nov. 15, 2018 (now U.S. Pat. No. 10,477,147 issued Nov. 12, 2019), which is a continuation of U.S. application Ser. No. 15/692,545 filed Aug. 31, 2017 (now U.S. Pat. No. 10,178,349 issued Jan. 8, 2019), which is a continuation of U.S. application Ser. No. 15/199,349 filed Jun. 30, 2016 (now U.S. Pat. No. 9,787,944 issued Oct. 10, 2017), which is a continuation of U.S. application Ser. No. 14/632,301 filed Feb. 26, 2015 ( ...

Outgoing Media Message Management

A method for managing outgoing media messages (OMMs) employs a message management system (MMS). A first network component receives and routs a call attempt from a calling party to a second network component for establishing a communications link between the calling party and a called party. The second network component redirects the call attempt unanswered by the called party to the MMS on occurrence of an event, for example, the called party being busy, being unreachable, etc. The MMS obtains the OMM recorded by the calling party, provides access to the recorded OMM to the calling party via multiple access modes, and manages actions such as viewing, editing, withdrawing, forwarding, etc., performed on the recorded OMM. On receiving a withdrawal indication from a sender device, the MMS manages a withdrawal action on the recorded OMM by deleting the recorded OMM from the sender device and a recipient device. 1. A method for managing outgoing media messages , said method employing a message management system comprising at least one processor configured to execute computer program instructions for performing said method , said method comprising:receiving, by said message management system, an unanswered call attempt made by a calling party to a called party and redirected from a network component;obtaining, by said message management system, an outgoing media message recorded by said calling party to complete said unanswered call attempt;providing access to said recorded outgoing media message via a plurality of access modes by said message management system to said calling party over a network; andmanaging one or more of a plurality of actions performed on said recorded outgoing media message by said message management system.2. The method of claim 1 , wherein said outgoing media message is selected from the group consisting of a voicemail message claim 1 , an audio message claim 1 , a video message claim 1 , an audiovisual message claim 1 , a multimedia message claim ...

Methods and Systems for Collaborative Messaging

The method and system make it possible for devices that may not be co-located to capture information such as images, videos, text, audio, speech, location, etc. and create a composite image therefrom. The method and system includes a session initiated by one of the devices to other devices through a central server and/or by peer-to-peer network to synchronize the capture of information across all the devices. The method and system makes it possible to either synchronize the capture of information at each device or allow for preset time differences when each device captures information or allow for such time differences to be random or otherwise uncontrolled.

COMMUNICATION LOGGING SYSTEM

A communication logging system facilitates communications between two or more users. A secured database stores communications from each user, and the system notifies the intended recipients of the communications. The system records times of creation of the communications, times of access to the communications, and who created and/or accessed the communications. The communications may not be altered or deleted once recorded, so there is a permanent source of reliable evidence as to the content of the communications and information associated therewith. 1. A communication logging system for logging a communication from a first user to a second user , the system comprising:a user database configured to store a password of a first user and a password of a second user;a message recording module configured to record a communication from the first user to the second user;a message checking module configured to enable the second user to access the communication;a time-stamp module configured to generate a) a first time stamp comprising a time the communication was recorded by the first user and a duration of the communication, and b) a second time stamp comprising a time the communication was accessed by the second user;a user control module configured to enable the first user to change a first status of the communication and configured to maintain the first status from a perspective of the first user until subsequently changed by the first user, and configured to enable the second user to change a second status of the communication and configured to maintain the second status from a perspective of the second user until subsequently changed by the second user;an event database configured to store the communication, the first time stamp, the second time stamp, and status information associated with the communication; anda master control module configured to prevent modification of the event database except following entry of an administrator password that is different than ...

SYSTEM AND METHOD FOR CALL AUTHENTICATION

A system and method of authenticating voice calls by recording the call and generating a transcript of the recorded call. The invention includes a recording unit configured to record audio communications taking place on a communications device, and storing the recorded call as an audio file. A transcription unit is configured to retrieve the audio file and convert it into a transcript that identifies each call participant and their associated dialogue in the correct sequence. Furthermore, the method includes contacting a third party service to initiate an authenticated call in which called parties are verified, and the call is recorded and transcribed. 1. A system for recording and transcribing a voice call , the system comprising:a recording unit configured to record audio communications taking place on a communications device, and storing said recorded call as an audio file;a transcription unit configured to retrieve said audio file and convert said file into a transcript that identifies each call participant and their associated dialogue in the correct sequence;whereby a voice call may be selectively recorded and transcribed.2. The system of claim 1 , wherein said recording unit is installed in said communications device.3. The system of claim 2 , wherein said communications device comprises functionality for selectively recording a voice call and generating a transcript of the recorded call.4. The system of claim 1 , wherein said recording unit is a standalone device that operably connects to a communications device claim 1 , to enable recording of a call placed using said communications device.5. The system of claim 1 , wherein said recording unit comprises a voice activity detector (VAD).6. The system of claim 1 , wherein said transcription unit comprises a speech recognition engine.7. The system of claim 1 , wherein the recording unit is configured to request consent from said participants before recording a call.8. The system of claim 1 , wherein the ...

AUDIO MESSAGING INTERFACE ON MESSAGING PLATFORM

Methods, systems, and apparatus, including computer programs encoded on computer storage media, for audio messaging interface for messaging platform. One of the methods includes receiving, by a first client on a first user device, a request to record an audio message, wherein the first client is configured to provide a user interface for the platform for a user using the first user device who is logged in to a user account on the platform; recording audio through a microphone of the first user device; generating a platform message by (i) generating a video file that includes the recorded audio as an audio portion of the video file and programmatically generated minimal video content as a video portion of the video file, and (ii) including the video file in the platform message; and posting, by the first client, the platform message to the platform, in response to a post request. 1. (canceled)2. One or more non-transitory computer-readable storage media encoded with instructions that , when executed by a user device , cause the user device to perform operations comprising:receiving, by a client on a user device, a platform message comprising a video file, the video file having a video portion and an audio portion; and obtaining second video content by the client, the second video content being different from the minimal video content, and', 'displaying, on a display of the user device, the second video content while playing the audio portion of the video file of the platform message., 'determining, by the client, that the video portion of the video file comprises minimal video content that has been programmatically generated, and in response3. The computer-readable storage media of claim 2 , wherein obtaining the second video content comprises generating claim 2 , by the client claim 2 , the second video content.4. The computer-readable storage media of claim 2 , wherein determining that the video portion of the video file comprises the minimal video content ...

SYSTEM AND METHOD FOR HANDLING UNWANTED TELEPHONE CALLS THROUGH A BRANCHING NODE

Disclosed herein are systems and methods for handling unwanted telephone calls through a branching node. In one aspect, an exemplary method comprises, intercepting a call request from a terminal device of a calling party to a terminal device of a called party, establishing a connection through the branching node via two different communication channels, a first communication channel being with the terminal device of the called party and a second communication channel being with a call recorder; duplicating media data between the terminal devices such that one data stream is directed towards a receiving device of the media data and a second data stream is directed towards the call recorder; recording and sending the recorded call to an automatic speech recognizer for converting the media file to digital information suitable for analysis; and when the call is unwanted, handling the call based on classification of the call. 1. A method for handling unwanted telephone calls through a branching node , the method comprising:intercepting a call request for a call from a terminal device of a calling party to a terminal device of a called party;establishing a connection through the branching node via two different communication channels, a first communication channel being with the terminal device of the called party and a second communication channel being with a call recorder;duplicating media data between the terminal device of the calling party and the terminal device of the called party such that one data stream is directed towards a receiving device of the media data and a second data stream is directed towards the call recorder;recording the call via the call recorder until the call is completed;sending the recorded call in a form of a media file to an automatic speech recognizer;converting, via the automatic speech recognizer, the media file to digital information suitable for analysis; andwhen the call is determined as being unwanted based on analysis of the digital ...

Method and Device for Recording Multimedia Data

In a network system including a mirror switch, a distribution device and a plurality of recording devices, a method for recording multimedia data is provided. The mirror switch sends communication data to the distribution device and the plurality of recording devices. The distribution device obtains multimedia data identification information from a signaling message included in the communication data, generates a recording instruction which includes the multimedia data identification information, and sends the recording instruction to the recording device to instruct the recording device to record the multimedia data. 1. A method for recording multimedia data of communications between communication devices in a system comprising a mirror switch , a distribution device and a plurality of recording devices , wherein the method is performed by the distribution device and comprises:receiving communication data sent from the mirror switch, wherein the communication data comprises multimedia data of a call and a signaling message used to establish a connection for transmitting the multimedia data;obtaining multimedia data identification information corresponding to the multimedia data from the signaling message;generating a recording instruction including the multimedia data identification information;identifying a recording device from the plurality of recording devices;sending the recording instruction to the recording device to instruct the recording device to record the multimedia data of the call without sending the multimedia data of the call to the recording device,wherein the signaling message is a Session Initiation Protocol (SIP) message, and wherein the multimedia data identification information is a call identifier included in a call identifier header of the SIP message.2. The method according to claim 1 , further comprising comparing a preset calling number or called number with a calling number or a called number included in the signaling message before ...

Voice-Messaging with Attachments

A network method for using a network telephone voice-mail service, by which a caller may leave a voice-message that includes the identification of an attachment, which may include, as examples only, audio, video, text, programs, spreadsheets and graphic attachments. A video, text, spreadsheet or graphic attachment may be converted to an audible attachment to the voice-mail at the caller's or the voice-mail subscriber's request. Such entries may be made, after receiving an automated prompt for leaving an attachment identifier or conversion request, audibly or by using a keypad entry. A network method is also provided for using a network telephone voice-mail service, by which the voice-mail service may detect an attachment to a voice-mail message and provide access to the attachment to the voice-mail message. 19-. (canceled)10. A method comprising:receiving a request from a called party to play a selected voice message stored in a voice mail message store;retrieving the selected voice message from the voice mail message store;playing the selected voice message to the called party;determining that an attachment stored in an attachment store separate from the voice mail message store is associated with the selected voice message;indicating to the called party that there is an attachment associated with the selected voice message;receiving input from the called party requesting access to the attachment associated with the selected voice message;retrieving the attachment associated with the selected voice message from the attachment store in response to the receiving input; andtransmitting the attachment associated with the selected voice message to the called party via email in response to the receiving the input.11. The method of further comprising:indicating to the called party a content type of the attachment associated with the selected voice message.12. The method of claim 10 , wherein the attachment store is a private document storage system.13. The method of claim ...

Speech to Message Processing

Voice message processors are configured to produce text representations of voice messages. The text representations can be compacted based on one or more abbreviation libraries or rule libraries. Abbreviation processing can be applied to produce a compact text representation based on display properties of a destination device or to enhance user perception. Text representation length can be reduced based on abbreviations in a standard abbreviation list, a user specific abbreviation list, or a combination of standard and custom lists. In some examples, text length is shortened based on stored rules.

COMMUNICATION LOGGING SYSTEM

A communication logging system facilitates communications between two or more users. A secured database stores communications from each user, and the system notifies the intended recipients of the communications. The system records times of creation of the communications, times of access to the communications, and who created and/or accessed the communications. The communications may not be altered or deleted once recorded, so there is a permanent source of reliable evidence as to the content of the communications and information associated therewith. 113-. (canceled)14. A method for recording , securing and accessing a communication between a first user and a second user , comprising:recording a communication between a first user and a second user, the communication comprising audio;storing the communication in an event database of a communication logging system, including a first time stamp record comprising a time the recorded communication was recorded and a length of the recorded communication;restricting access to the event database such that none of the recorded communication and the first time stamp record can be modified or deleted, thereby providing an unalterable record of the communication and the first time stamp record;confirming an identity of an administrator based on a security identification provided by the administrator, the administrator being a third-party neutral and independent of the first user and the second user;allowing the administrator to access the communication logging system based upon the confirmation of the identity of the administrator;receiving a request from the administrator for a report comprising the recorded communication and the first time stamp; andproviding the report to the administrator.15. The method of claim 14 , wherein the communication is a phone call from the first user and the recorded communication is a voicemail communication.16. The method of claim 14 , further comprising:providing the report to a court of law. ...

Integrating Multimedia and Voicemail

Integrated multimedia voicemail systems and methods allow the creation of voicemail with associated multimedia content. A user can compose a voicemail and select or create multimedia content to be associated with the voicemail. A user can associate files, webpage addresses, applications, and user-created content with a voicemail. A user may operate an interface on a user device to select content and instruct a voicemail system to associate such content with a voicemail. The voicemail with integrated multimedia content may be an originating voicemail or a voicemail in response to another voicemail. 1. A wireless device comprising:a memory comprising instructions;a transceiver;a visual display; and displaying on the visual display a prompt to associate multimedia content to an audible content;', 'receiving input responsive to the prompt selecting the multimedia content to be associated with the audible content', 'transmitting, via the transceiver, to a server a request to create a visual voicemail message comprising the audible content and the associated multimedia content; and', 'transmitting, via the transceiver, to the server the audible content of the visual voicemail message from the first device., 'a processor coupled to the memory that, when executing the instructions effectuates operations comprising2. The wireless device of claim 1 , wherein the visual voicemail message further comprises a visual voicemail message selected from among the group comprising a file claim 1 , a webpage and a text message.3. The wireless device of claim 1 , wherein the visual voicemail message further comprises a file selected from among the group comprising a music file claim 1 , a video file claim 1 , an image file claim 1 , a word processing document claim 1 , an executable file claim 1 , and an application.4. The wireless device of claim 1 , wherein displaying on the visual display device a prompt to associate the multimedia content to the audible content comprises displaying a ...

System and Methods for Enhanced Multimedia in VoIP Networks

Calls placed to a call recipient bypass the terminating messaging system, creating an enhanced message in the call originator's messaging system and delivering the enhanced message using alternate routing information. A caller creates enhanced messages for a call recipient even when the call recipient's messaging system does not support such functionality. The caller also embeds stored content and/or use links in the enhanced messages to allow the message to be modified and/or deleted before it is accessed by the call recipient.

Messaging Service

A method is provided for allocating a messaging mailbox located in a communications network to a user. The method performs the following actions in a messaging mailbox management device: receiving from a communication terminal, via the communications network, a request for a messaging mailbox, the request including user identification information, the identification information being different from a contact identifier of the user that can be reached on a communications network of a telecommunications operator to which the user subscribes; recording the received identification information in association with a messaging mailbox identifier; and sending a message in reply to the request, via the communications network, to the communication terminal. The message includes the messaging mailbox identifier. 1. A method comprising:allocating a messaging mailbox located in a communications network to a user, wherein allocating comprises the following actions performed by a messaging mailbox management device:receiving from a communication terminal, via the communications network, a request for a messaging mailbox, said request comprising user identification information, said identification information being different from a contact identifier of the user that can be reached on a communications network of a telecommunications operator to which the user subscribes,recording said received identification information in association with a messaging mailbox identifier, andsending a message in reply to the request, via the communications network, to the communication terminal, said message comprising the messaging mailbox identifier.2. The method according to claim 1 , wherein claim 1 , the user being a service provider claim 1 , the user identification information contained in the request is an identifier of the service provider.3. The method according to claim 1 , wherein claim 1 , the user is a user of a service provider that owns said communication terminal claim 1 , while ...

Preconfigured Sender Communication

Methods and systems are described for allowing a calling party to provide a provisional message for a called party. In one aspect, when the calling party places a call to the called party and does not receive an answer, the calling party may choose to have the provisional message delivered. 1. A method comprising:receiving, from a calling party device, a first provisional message for a mail system of a called party device;receiving a second provisional message for the mail system of the called party device;sending a first communication requesting a voice call session with the called party device;receiving a second communication containing an indication of an unavailability of the requested voice call session and an indication of forwarding to the mail system of the called party device; anddetermining whether to send the first provisional message or the second provisional message to the mail system of the called party device responsive to the second communication.2. The method of claim 1 , further comprising receiving an instruction to enable sending one of the first provisional message and the second provisional message to the mail system of the called party device.3. The method of claim 2 , wherein receiving the instruction to enable sending one of the first provisional message and the second provisional message to the mail system of the called party device includes receiving the instruction by an online access from the calling party device.4. The method of claim 2 , wherein receiving the instruction to enable sending one of the first provisional message and the second provisional message to the mail system of the called party device includes receiving the instruction by interactive voice recognition from the calling party device.5. The method of claim 21 , wherein sending one of the first provisional message and the second provisional message to the mail system of the called party device responsive to the second communication includes sending the first provisional ...

COMMUNICATION MANAGEMENT SYSTEM, COMMUNICATION SYSTEM, COMMUNICATION CONTROL METHOD, AND RECORDING MEDIUM

A communication management system, a communication system, a communication control method, and a recording medium. The communication management system manages sharing of data between a plurality of communication terminals and transmits storage location information indicating a storage location of image data, the storage location information to be received by a first communication terminal of the plurality of communication terminals, receives a notice indicating a start of uploading of the image data to the storage location indicated by the storage location information, the notice transmitted by the first communication terminal, transmits the notice indicating the start of uploading of the image data, the notice to be received by a second communication terminal of the plurality of communication terminals, receives stroke data for reproducing a stroke image, the stroke data transmitted by the first communication terminal, and transmits the stroke data, the stroked data to be received by the second communication terminal. 1. A communication management system for managing sharing of data between a plurality of communication terminals , the communication management system comprising: transmit storage location information indicating a storage location of image data, the storage location information to be received by a first communication terminal of the plurality of communication terminals;', 'receive a notice indicating a start of uploading of the image data to the storage location indicated by the storage location information, the notice transmitted by the first communication terminal;', 'transmit the notice indicating the start of uploading of the image data, the notice to be received by a second communication terminal of the plurality of communication terminals;', 'receive stroke data for reproducing a stroke image, the stroke data transmitted by the first communication terminal; and', 'transmit the stroke data, the stroked data to be received by the second ...

Automatic Integrated Escalation in a Unified Messaging System

A user is identified based at least in part on a user identification designation associated with an incoming communication. A message recipient is then determined based at least in part on the identified user and one or more address books associated with message recipients by comparing the user identification designation to one or more entries in the one or more recipient databases. The incoming communication is routed to the determined message recipient. Escalation procedures are implemented up to a configured level in the recipient organization based on various criteria. As messages are escalated and deposited in mailboxes associated with the determined message recipients, the determined message recipients are notified of the deposited messages. 1. A method comprising:determining a first message recipient of an incoming communication received at a unified messaging call center, the incoming communication comprising a user identification, wherein the determining is based on an association between the first message recipient and the user identification using stored incoming source information comprising user identification information of users who have previously contacted the unified messaging call center;routing the incoming communication to a first mailbox associated with the first message recipient; generating an enhanced incoming communication by associating original information of the incoming communication with additional information;', 'routing the enhanced incoming communication to a second mailbox associated with a second message recipient at a higher hierarchical level in the organizational chart than the first message recipient; and', 'routing a copy of the enhanced incoming communication to the first mailbox associated with the first message recipient., 'upon determining that the first message recipient has not retrieved the incoming communication from the first mailbox within a first length of time, the first length of time being based on a ...

AUDIO-BASED TEXT MESSAGING

A device that enable users to send and receive a message in different formats may include a text message gateway, an audio message gateway, and a processor. The text message gateway may include a Short Message Service (SMS) gateway. The audio message gateway may include an Interactive Voice Response (IVR) unit and/or a client application interface that receives audio from a client application of a mobile communications device. The processor may be configured to convert text messages received at the text-message gateway into audio messages and then to send the audio messages via the audio message gateway. The processor may also be configured to convert audio messages received at the audio message gateway into text messages and then to send the text messages via the text message gateway. 1. A method comprising:receiving an audio message comprising an audio-version destination and an audio-version body, wherein the audio-version destination comprises an instant message user name;converting the audio message into a Short Message Service (SMS) text message that contains a text-version body that is a translation of the audio-version body, wherein the text message is addressed to a destination that corresponds to the audio-version destination; andsending the text message to the destination.2. The method of claim 1 , further comprising establishing a chat session for sending and receiving multiple messages with a mobile communications device associated with the destination.3. The method of claim 1 , wherein the audio message is received from a mobile communications device.4. The method of claim 1 , wherein the converting comprises machine speech-to-text translating.5. The method of claim 1 , wherein the converting comprises looking-up in a contact list a destination mobile telephone number of a contact whose name corresponds to a translation of the audio-version destination.6. The method of claim 1 , wherein the converting comprises converting the audio-version destination ...

Wireless messaging and content provision systems and methods

A messaging system and methods used by content providers to deliver items of content stored in an internet-accessible storage system to a cell phone by causing communication of notifications or paging calls to the cell phone that specify the item of content from among other items of content stored in the storage system and include a system address for the cell phone to initially contact to request the item of content; and methods that identify the system storing the content, that receive identifiers from a separate identification service; that update the content without causing communication of another notification; and that provide for performing action on information at different times, and for selective paging.

TELECOMMUNICATION AND MULTIMEDIA MANAGEMENT METHOD AND APPARATUS

A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or a time-shifted mode and to seamlessly transition back and forth between the two modes; (iii) participate in multiple conversations either concurrently or simultaneously; (iv) archive the messages of conversations for later review or processing; and (v) persistently store media either created or received on the communication devices of users. The latter feature enables users to generate or review media when either disconnected from the network or network conditions are poor and to optimize the delivery of media over the network based on network conditions and the intention of the users participating in conversations. 1. A video communication system the video communication system configured to:receive identifier information associated with a video communication received from a first communication device, the identifier information identifying a recipient of the video communication;ascertain, in response to receipt of the identifier information, a location on a network for a second communication device associated with the recipient respectively;receive a transmission of the video communication from the first communication device;store the video communication in storage accessible by the video communication system; anddeliver portions of the video communication to the second communication device at the ascertained location, the delivery enabling the video communication to be at least partially rendered at the second communication device while the video communication is transmitted by the first communication device,wherein the first communication device is arranged to transmit the video communication without having to ...

METHOD FOR NETWORK VOICE COMMUNICATION

The disclosure relates to a method for network voice communication, the method comprising: a user in the global world applying for and obtaining a network voice communication number through a network voice communication client, the network voice communication number entirely consisting of multiple digits; using the network voice communication number as the network address of network voice communication of the user; performing voice communication between users that have obtained network voice communication numbers through the Internet; wherein there is no need for the users to go through an invitation, acceptance or authentication process with each other during the network voice communication. The present disclosure utilizes the sharing property of the Internet to extend the scope of free call applications to support mobile phones, tablets, IP landline phones (Internet phones) and Internet mobile phones, and realizes a free call function. 1. A method for network voice communication , comprises:applying for and obtaining a network voice communication number through a network voice communication client by users in the global world, the network voice communication number entirely consists of the multiple digits;using the network voice communication number as the network address of network voice communication of the users;performing voice communication between the users that have obtained the network voice communication numbers through the Internet;wherein there is no need for the users to go through an invitation, acceptance or authentication process during the network voice communication.2. The method for network voice communication according to claim 1 , wherein applying for and obtaining a network voice communication number by users in the global world comprises: after the user has applied claim 1 , using his or her own mobile phone number to create a network voice communication number claim 1 , wherein the network voice communication number consists of three fixed ...

Automatic Message Management Utilizing Speech Analytics

Embodiments are provided for utilizing speech analytics for automatically managing messages in a communications network. A message from a calling party to an unavailable called party is recorded in a messaging management module. The messaging management module automatically identifies a category for assigning to the content of the message based on information associated with the unavailable called party or a calling party and associates a language model with the message content based on the category. An analysis module utilizes the language model to identify grammar making up the message content. The messaging management module automatically performs a messaging management function on the message content based on a set of rules. The messaging management function may include automatically determining a priority for the message (enabling the message to be retrieved out of order) or automatically triggering an action in response to the message which is directed to the unavailable called party. 1. A method comprising:recording a message directed to an unavailable party;identifying, via a processor, a message category based on rules associated with the unavailable party;identifying a language grammar based on the message category; andperforming an action utilizing the language grammar, wherein the action is based on the rules.2. The method of claim 1 , further comprising:assigning a message priority to the message based on the message category, wherein the performing of the action is based on the priority.3. The method of claim 1 , wherein the message is a voicemail message.4. The method of claim 1 , further comprising:saving the message for a predetermined period based on the priority to be retrieved by the unavailable party.5. The method of claim 1 , further comprising:triggering an immediate action to the unavailable party based on a set of rules associated with the unavailable party.6. The method of claim 5 , wherein triggering an immediate action comprises ...

TELECOMMUNICATION AND MULTIMEDIA MANAGEMENT METHOD AND APPARATUS

A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or a time-shifted mode and to seamlessly transition back and forth between the two modes; (iii) participate in multiple conversations either concurrently or simultaneously; (iv) archive the messages of conversations for later review or processing; and (v) persistently store media either created or received on the communication devices of users. The latter feature enables users to generate or review media when either disconnected from the network or network conditions are poor and to optimize the delivery of media over the network based on network conditions and the intention of the users participating in conversations. 1. A video communication system , the video communication system arranged to:receive identifier information associated with a video communication received from a mobile communication device, the identifier information identifying multiple recipients of the video communication;ascertain, in response to receipt of the identifier information, multiple locations on a network for multiple second communication devices associated with the multiple recipients respectively;receive a transmission of the video communication from the mobile communication device;store the video communication in storage accessible by the video communication system; anddeliver portions of the video communication to one or more of the second communication devices at their ascertained locations respectively, the delivery enabling the video communication to be at least partially rendered at the one or more second communication devices while the video communication is transmitted by the mobile communication device,wherein the mobile ...

Two Way Automatic Universal Transcription Telephone

A two-way automatic transcription telephone, which can operate over analog and/or digital networks and, during a telephone call, is able to automatically transcribe in real time incoming voice signals and/or outgoing voice signals of the telephone into associated text that can be displayed on a display of the telephone. The incoming and outgoing voice signals are transcribed based on settings received by the telephone via its input keyboard or touch screen input. 1. A Transcription Telephone comprising:at least one central processing unit;a voice circuit; andat least one transcriber system controlled by the central processing unit to automatically transcribe in real time voice signals being received and/or being transmitted by the voice circuit into associated text based on one or more parameters received by the central processing unit.2. The Transcription Telephone of where the transcription of voice signals occurs during an established telephone call involving the transcription telephone.3. The Transcription Telephone of where the voice circuit comprises a voice port providing access to incoming and outgoing voice signals of an established telephone call.4. The Transcription Telephone of where the voice circuit separately routes incoming and outgoing voice signals to electrically isolate them from each other.5. The Transcription Telephone of where the central processing unit comprises a first central processing unit for processing incoming voice signals and a second central processing unit for processing outgoing voice signals during an established telephone call.6. The Transcription Telephone of where the first central processing unit controls a first transcriber for transcribing outgoing voice signals into associated text displayed on a first display.7. The Transcription Telephone of where the first display is a touch screen display.8. The transcription Telephone of where the second central processing unit controls a second transcriber for transcribing incoming ...

METHOD USING MOBILE-PHONE CLIENT SIDE TO PROVIDE VOICE OPTION AND TEXT PROMPT AND CORRESPONDING MOBILE-PHONE CLIENT SIDE

The present disclosure provides a method for providing a voice prompt and a text prompt using a mobile phone client and a corresponding mobile phone client. The method uses software locally installed in the mobile phone to answer an incoming call automatically, provide a voice prompt including a plurality of options to the caller, and according to a selection of the caller, provide a user of the mobile phone with a text prompt corresponding to the selection from the caller. The present disclosure may advantageously achieve voice prompts and quick text feedbacks by using local software functions in the mobile phone, so that the user of the mobile phone can quickly learn intention of the caller. 1. A method for providing a voice option and a text prompt using a mobile phone client , comprising:a) answering an incoming call automatically;b) providing a voice prompt and a corresponding keystroke option to a caller;c) receiving a record of keystroke option from the caller;d) converting the record of keystroke option into a corresponding text prompt; ande) presenting the text prompt to a user of the mobile phone.2. The method according to claim 1 , further comprising: providing a voice mail option to the caller through a keystroke option claim 1 , and after the caller selects the voice mail option claim 1 , the client beginning to record voice3. The method according to claim 1 , further comprising: before the step of a) claim 1 , the client answering automatically if the user of the mobile phone does not operate in a predetermined time period.4. The method according to claim 1 , further comprising: configuring the mobile phone to answer any incoming call automatically.5. The method according to claim 1 , wherein the voice prompt is updated by the user of the mobile phone.6. The method according to claim 1 , wherein the keystroke option and the corresponding text prompt are set and updated by the user of the mobile phone.7. The method e according to claim 1 , further ...

Video conferencing over IP networks

A method for communication includes establishing multiple communication links over a packet network between a server and plurality of client computers that are to participate in a video teleconference. The client computers may also create secondary communication links that function similarly to links between the server and client computers. The server receives from the client computers uplink audio packets and uplink video packets, which respectively contain audio and video data captured by each of the client computers. The server determines the optimal bandwidth for each client computer. The server also mixes the audio data from the uplink audio packets so as to create respective streams of mixed audio data for transmission to the client computers and transmits to the client computers downlink audio packets containing the respective streams of mixed audio data. The server relays the video data to the client computers in downlink video packets. The client computers receive and synchronize the video data with the mixed audio data.

TELECOMMUNICATION AND MULTIMEDIA MANAGEMENT METHOD AND APPARATUS

A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or a time-shifted mode and to seamlessly transition back and forth between the two modes; (iii) participate in multiple conversations either concurrently or simultaneously; (iv) archive the messages of conversations for later review or processing; and (v) persistently store media either created or received on the communication devices of users. The latter feature enables users to generate or review media when either disconnected from the network or network conditions are poor and to optimize the delivery of media over the network based on network conditions and the intention of the users participating in conversations. 1. A method of providing and operating a progressive , store and forward , messaging system capable of supporting near real-time communication , the method comprising:providing a communication application, configured to be embedded in a non-transitory computer readable medium on a communication device, the communication application including a progressive, store and forward, messaging module that progressively stores and progressively transmits over a network media of an outgoing message created using the communication device as the media of the outgoing message is created, the outgoing message intended for a recipient using a second communication device; andoperating a progressive, store and forward, node on the network, the progressive, store and forward node on the network configured to:(i) progressively receive the voice media of the outgoing message from the communication device;(ii) progressively store the voice media of the outgoing message at the progressive, store and forward, node as the voice ...

Automatic Integrated Escalation in a Unified Messaging System

A user is identified based at least in part on a user identification designation associated with an incoming communication. A message recipient is then determined based at least in part on the identified user and one or more address books associated with message recipients by comparing the user identification designation to one or more entries in the one or more recipient databases. The incoming communication is routed to the determined message recipient. Escalation procedures are implemented up to a configured level in the recipient organization based on various criteria. As messages are escalated and deposited in mailboxes associated with the determined message recipients, the determined message recipients are notified of the deposited messages. 1. A method comprising:determining a first message recipient of an incoming communication received at a unified messaging call center, the incoming communication comprising a user identification, wherein the determining is based on an association between the first message recipient and the user identification using stored incoming source information comprising user identification information of users who have previously contacted the unified messaging call center;routing the incoming communication to a first mailbox associated with the first message recipient; generating an enhanced incoming communication by associating original information of the incoming communication with additional information; and', 'routing the enhanced incoming communication to a second mailbox associated with a second message recipient; and, 'upon determining that the first message recipient has not retrieved the incoming communication from the first mailbox within a first length of time routing the enhanced incoming communication to a third mailbox associated with a third message recipient; and', 'deleting the enhanced incoming communication from the second mailbox in response to the routing the enhanced incoming communication to the third mailbox ...

MESSAGING SYSTEMS AND METHODS

Apparatus, methods, and machine-readable articles of manufacture improve reliability and scalability of a messaging system. In some embodiments, the system's configuration data and subscriber information are stored in a central repository of a core node, and replicated to one or more non-core nodes. Data replication may be performed in real-time or near real-time, periodically, sporadically, or otherwise. Nodes may rely on the replicated data to provide the system's subscribers and outside callers with services that do not involve updating of configuration or subscriber data. In this way, the non-core nodes may continue to process calls when the core node is unavailable. For example, the non-core nodes can route calls to the appropriate subscribers without relying on the core. As another example, the non-core nodes can take messages from callers when the core node is unavailable. The messages may be queued for posting and delivery when the core node becomes available. 1. An article of manufacture comprising non-transitory machine-readable storage medium with program code stored in the machine-readable medium , the program code being for operating a multi-node messaging system comprising a core node and a plurality of non-core nodes , the plurality of non-core nodes comprising a first non-core node and a second non-core node , each non-core node of the plurality of non-core nodes being coupled to telephone switching equipment associated with said each non-core node , wherein the program code stores computer instructions for performing steps comprising: configuring said each non-core node of the plurality of non-core nodes as a platform running telephony user interface applications for processing telephone calls;', 'wherein:', the core node and at least two non-core nodes of the plurality of non-core nodes are configured to replicate at least a portion of the system configuration information stored on the core node and at least a portion of the subscriber information ...

Method and System for Call, Facsimile and Electronic Message Forwarding

A method and system are provided for forwarding telephone calls, facsimile transmissions and electronic messages to a single forwarding telephone number. The telephone calls, fax transmissions and electronic messages are first forwarded to a central forwarding repository by the forwarding party where the fax transmissions, and messages are converted to audio formats. Forwarded telephone calls and audio formatted versions of the fax transmissions and electronic messages are then forwarded directly to a designated forwarding number. If the forwarding party answers at the forwarding number, she will receive forwarded calls, and the audio formatted versions of fax transmissions and electronic messages will be played to her over her telephone. If the forwarding party does not answer the forwarded call, she subsequently may retrieve saved telephone calls, saved telephone messages and saved audio versions of fax transmissions and electronic messages from the central forwarding repository. The forwarding party may retrieve saved messages as a retrieving party from the central forwarding repository after entry of a personal identification number to authenticate the forwarding (retrieving) party's permission to retrieve saved calls and messages. 120-. (canceled)21. A computer readable storage device storing computer program instructions for forwarding an electronic message , the computer program instructions , when executed on a processor , cause the processor to perform operations , comprising:converting a portion of an electronic message to an audio formatted communication to be stored in a memory;retrieving the audio formatted communication in response to a request for the electronic message, the request for the electronic message comprising a personal identification number; androuting the audio formatted communication to a first address.22. The computer readable storage device of claim 21 , the operations further comprising:receiving a forwarding telephone directory ...

SYSTEM AND METHOD FOR CONNECTING CLIENTS WITH ATTORNEYS

Systems and methods for remote communication with a legal professional is provided. The method includes sending, using a graphical user interface coupled to an electronic device of a user, a request for communication with the legal professional, wherein the request includes identifiable information about a user, and wherein the electronic device of the user includes a processor and a memory. The method further includes notifying the legal professional of the request and accepting the request, using a graphical user interface coupled to an electronic device of the legal professional, wherein the electronic device of the legal professional includes a processor and a memory. The method additionally includes sending identifiable information about the legal professional to the user and enabling communication between the user and the legal professional using sensors coupled to the electronic device of the user and sensors coupled to the electronic device of the legal professional.

System and Method for Selective Voicemail Transcription

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for selectively transcribing messages. Five general approaches are disclosed herein. The first approach is directed to checking for a transcription capable client, which transcribes messages when a client device is capable of receiving transcriptions. The second and third approaches are platform-controlled and user-controlled predefined selective transcription. One aspect of this approach is driven by transcription rules. The fourth approach is user-controlled on-demand selective transcription before the message is stored or deposited for transcription. An example of this is a user transferring an incoming caller to voicemail and indicating that the voicemail be transcribed. The fifth approach is user-controlled on-demand selective transcription after the message is stored. In one embodiment of this approach, a user must specifically request that a stored message be transcribed. 1. A method comprising:transferring a call to a subscriber to a voicemail system;determining that the call to the subscriber resulted in a voicemail;determining that the voicemail should be transcribed to text to yield a determination, the determination being based on at least one of a class of service associated with the subscriber or an input from the subscriber requesting transcription of the voicemail into text;based on the determination, transcribing the voicemail into text to yield a voicemail transcription; andpresenting the voicemail transcription on a device associated with the subscriber.2. The method of claim 1 , further comprising:presenting, via a client device, a notification of the call to the subscriber.2. The method of claim 1 , wherein the transferring of the incoming call and the generating of the transcription are further based on a class of service associated with the subscriber.3. The method of claim 2 , wherein the class of service is one of a plurality of classes of service claim ...

Call Pickup with Seemail

Various embodiments provide real-time translation of a voicemail into a readable format as the voicemail is being recorded. In some cases, a system server records the voicemail by first answering a call from an originating device that goes unanswered by a destination device. Upon answering the call, the system server translates the recording, while it is being recorded, into a readable format. Alternately or additionally, the system server forwards portions of the readable format to the destination device. In turn, as the destination device receives portion(s) of the real-time translation, it can display the associated content, and/or update what is displayed as new portions are received. At times, the destination device provides additional call control that interrupts the voicemail while it is being recorded at the system server, and redirects the call to the destination device if the originating device is still connected. 1. A device for communicating text translations of an audio recording over a Short Message Service (SMS) connection , the device comprising:at least one processor; and determining whether a connection associated with an originating call device initiating a call to a destination call device is connected to voicemail;', 'determining to communicate the text translations associated with the audio recording, being left in voicemail via the originating call device, to the destination call device via SMS text messaging;', 'selecting a pickup voicemail callback number from a pool of numbers;', 'creating an association between the pickup voicemail callback number and the destination call device;', 'sending the destination call device a first SMS text message indicating a start to the text translations, the first SMS text message comprising the pickup voicemail callback number; and', 'sending the destination call device one or more additional text translations via one or more additional SMS text messages in real-time relative to the audio recording, each ...

MEDIA SHARING AND COMMUNICATION SYSTEM

A media sharing and communication system, including a recording mechanism that records a desired portion of media upon activation by a first individual user, a first user transmitter/receiver that transmits the portion of media and a message generated by the first individual user regarding the portion of media to a second individual user and is capable of transmitting a message to a second individual user, a confirmation mechanism that confirms that the second individual user is authorized to view the portion of media, a notification mechanism that notifies the first individual user if the second individual user is not authorized to receive the portion of media, a second user transmitter/receiver that receives the portion of media and voice message upon authorization of the second individual user, and a search mechanism for searching for media and products used in media. A method of sharing portions of media. 1. A media sharing and communication system , comprising:a recording mechanism that records a desired portion of media upon activation by a first individual user who is not a content provider, the portion of media being less than a full media episode;a friend request mechanism for sending and receiving friend requests between users to be approved to receive and share media and wherein the friend request mechanism suggests friends who have similar interests of the first individual user, and wherein the friends are searchable by information chosen from the group consisting of name, username, telephone, address, and email;a first user transmitter/receiver included in a first user system that transmits the portion of media and a message generated by the first individual user regarding the portion of media to a second individual user who is not a content provider, the first user system including a first user interface having an input device and screen view that is generated by software stored on a memory device of the first user transmitter/receiver, the first user ...

Mobile terminal with a built-in voice message searching function and corresponding searching method

A mobile terminal with a built-in voice message searching function includes: a voice recording module configured to record a voice searching signal from a user and to send the voice searching signal to the pre-processing module for pre-processing, a pre-processing module configured to pre-process the voice searching signal, and to send the pre-processed signal to the matching module for signal matching, a matching module configured to extract a characteristic parameter of the pre-processed signal, to calculate a similarity of the extracted characteristic parameter with a characteristic parameter of a stored voice message, and to send the voice message with a similarity higher than or equal to a threshold to the result outputting module, and a result outputting module configured to display the voice message with the similarity higher than or equal to the threshold on a screen of the mobile terminal 1. A mobile terminal with a built-in voice message searching function , comprising: a voice recording module , a pre-processing module , a matching module and a result outputting module ,wherein the voice recording module is configured to record a voice searching signal from a user, and to send the voice searching signal to the pre-processing module for pre-processing;wherein the pre-processing module is configured to pre-process the voice searching signal, and to send the pre-processed signal to the matching module for signal matching;wherein the matching module is configured to extract a characteristic parameter of the pre-processed signal, to calculate a similarity of the extracted characteristic parameter with a characteristic parameter of a stored voice message, and to send the voice message with a similarity higher than or equal to a threshold to the result outputting module; andwherein the result outputting module is configured to display the voice message with the similarity higher than or equal to the threshold on a screen of the mobile terminal.2. The mobile ...

TELECOMMUNICATION AND MULTIMEDIA MANAGEMENT METHOD AND APPARATUS

A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or a time-shifted mode and to seamlessly transition back and forth between the two modes; (iii) participate in multiple conversations either concurrently or simultaneously; (iv) archive the messages of conversations for later review or processing; and (v) persistently store media either created or received on the communication devices of users. The latter feature enables users to generate or review media when either disconnected from the network or network conditions are poor and to optimize the delivery of media over the network based on network conditions and the intention of the users participating in conversations. 1 (a) progressively routes the voice message to the intended recipient over a network, as the voice media is created, so that the intended recipient can optionally review the voice message substantially live, delayed only by the inherent latency on the network; and', '(b) guarantees the delivery of the voice message over the network to the intended recipient., 'a progressive, store and forward, messaging module configured to progressively store on the computing device and progressively transmit to an intended recipient voice media of a voice message as the voice media is created, the progressive, store and forward, messaging module using a progressive, store and forward, transmission protocol that. Computer code, embedded in a tangible computer readable medium and configured to be executed on a computing device, the computer code comprising: This application is a continuation of U.S. application Ser. No. 14/198,043, filed on Mar. 5, 2014, which is a continuation of U.S. application Ser. No. 13/555,034 ( ...

RICH MEDIA INTERACTIVE VOICE RESPONSE

The systems and methods are directed towards embodiments for implementing an interactive voice response (IVR) system with the voicemail system. The combination of the two systems would allow the recipient to listen to a recorded voicemail message and receive associated IVR commands that can be provided by the sender. The IVR commands allow the sender to generate customized IVR commands that provides different types of rich media based information (e.g., hyperlinks, video files, audio files) based on the sender input. Other systems and methods are also directed towards embedding active content (i.e. rich media based content) into documents. 1. A method for accessing voice mail messages that include interactive voice response commands , the method comprising:accessing a voice mail message stored in memory, wherein the stored voice mail message is associated with a sender, and wherein the voice mail message includes one or more interactive voice response commands selected by the sender to be associated with the voice mail message;displaying the interactive voice response commands associated with the voice mail message for a recipient to view while accessing the voice mail message, wherein the interactive voice response commands are displayed as a menu on a user device;receiving a selection of one of the interactive voice respond commands displayed on the user device by the recipient; andperforming a corresponding action for the recipient based on the selected interactive voice response command, the selected interactive voice response command processed by interactive voice response software stored on the user device.2. The method of claim 1 , wherein the interactive voice response commands include standard commands.3. The method of claim 1 , wherein the interactive voice response commands include custom commands generated by the sender.4. The method of claim 1 , wherein the performed corresponding actions associated with the selected interactive voice response commands ...

EMERGENCY REQUEST PRIOR INSIGHT DELIVERY

A communication endpoint is configured to record content, which may be audio content, video content, and/or other content, and send the recorded content to an endpoint, such as a contact center. In one instance, the communication endpoint initiates content recording upon the detection of an outbound user-initiated request, such as an emergency request, and transmits the recorded content when the communication session has been established. As another example, the communication endpoint may record content in a circular manner such that a latest content corresponding to a predetermined amount of time may be transmitted when the communication session has been established. 120-. (canceled)21. A method comprising:determining a power level associated with a first endpoint;determining a media content recording mode for the first endpoint based on the power level, wherein determining the media content recording mode includes selecting from a first media content recording mode and a second media content recording mode, wherein the first media content recording mode records a first type of media content to at least one buffer associated with the first endpoint when the power level is determined to be greater than or equal to a first threshold, and wherein the second media content recording mode records a second type of media content to the at least one buffer when the power level is determined to be less than the first threshold, wherein the first type of media content comprises first and second types of content and the second type of media content comprises the first, but not the second, type of content;determining that the second, but not the first, type of media content is to be recorded based on the power level; andrecording the second type of media content to the at least one buffer in accordance with the determined media content recording mode.22. The method of claim 21 , wherein the first and second types of media content each comprises one or more of audio content ...

CONTACT CENTER RECORDING SERVICE

A system and method for producing audio messages for use in a contact center. A customer may specify message content, and provide a voice specification, which may identify a preferred voice artist and other aspects of the audio message including the language, accent and tone of the message. The service may produce the recording and provide it to the customer. 128-. (canceled)29. A system for generating customized audio messages for a customer contact center , comprising:a processor; and provide first and second audio message samples, wherein the first audio message reflects a first set of voice attributes and the second audio message reflects a second set of voice attributes;', 'determine a characteristic of the customer contact center;', 'recommend selection of a voice attribute from at least one of the first set of voice attributes or the second set of voice attributes;', 'receive, over a wide area network, a file containing message content and a particular voice attribute selected in response to the recommendation;', 'transmit a command for generating an audio recording of the message content based on the particular voice attribute; and', 'deliver the audio recording over the wide area network, wherein the audio recording is configured to be accessed by an interactive voice response system for interacting with customers contacting the customer contact center., 'a memory, wherein the memory includes instructions that, when executed by the processor, cause the processor to30. The system of claim 29 , wherein the particular voice attribute includes at least one of an identification of a particular voice artist claim 29 , identification of a particular language claim 29 , or identification of a particular accent.31. The system of claim 29 , wherein the particular voice attribute includes a context specification indicating whether the message is a statement claim 29 , a question claim 29 , or a fragment of a question.32. The system of claim 29 , wherein the message ...

Server System for Preparation of User-Specific Information for Users in at Least One Com-munication Network

The invention relates to a server system, for preparation of user-specific information for users in at least one communication network, such as, for example, the internet. According to the invention, the server system comprises a collection device, for collecting status information relating to the status of mailbox messages, in at least one service-specific mailbox server, with at least one service-specific and communication network-specific message format, for example, e-mail, voice-mail, and fax-mail and a registration device for registering the activity of a user on at least one communication terminal, in at least one of the at least one communication networks. The registration device furnishes one of the at least one active users on the at least one communication network with the status information from the collecting device, on the at least one communication terminal, which relates to mailbox messages, stored in the at least one mailbox server, for said user. The invention further relates to a corresponding method for preparation of information for users in at least one communication network. 122-. (canceled)23. Server system for providing subscriber-specific information for subscribers in at least one communications network , characterized by:a collecting device for collecting subscriber-specific status information, which relates to mailbox messages which are stored for a subscriber in at least one service-specific mailbox server; anda registration device for registration of the activity of a subscriber at at least one communications terminal in at least one communication network, for reception of the subscriber-specific status information from the collecting device, and for transmission of the subscriber-specific status information to the respective subscriber, whereinthe registration device is configured to automatically send the status information received for a subscriber to at least one communication terminal when it has registered this subscriber as ...

Voice-Messaging with Attachments

A network method for using a network telephone voice-mail service, by which a caller may leave a voice-message that includes the identification of an attachment, which may include, as examples only, audio, video, text, programs, spreadsheets and graphic attachments. A video, text, spreadsheet or graphic attachment may be converted to an audible attachment to the voice-mail at the caller's or the voice-mail subscriber's request. Such entries may be made, after receiving an automated prompt for leaving an attachment identifier or conversion request, audibly or by using a keypad entry. A network method is also provided for using a network telephone voice-mail service, by which the voice-mail service may detect an attachment to a voice-mail message and provide access to the attachment to the voice-mail message. 1. A method of operating a voice mail system , the method comprising:identifying an attachment associated with a voice mail message, the voice mail message selected by a user from a voice mail message store;transmitting to a computer associated with the user an indication that the attachment is associated with the voice mail message; andretrieving the attachment from an attachment store separate from the voice mail message store in response to user input requesting the attachment.2. The method of claim 1 , further comprising:requesting a security credential in response to the user input.3. The method of claim 2 , further comprising:transmitting the attachment to the computer associated with the user in response to determining that the security credential is valid.4. The method of claim 1 , further comprising:transmitting to the computer associated with the user an indication of a content type of the attachment.5. The method of claim 1 , wherein the attachment store is a document storage system.6. The method of claim 1 , further comprising:determining that the attachment is a text file;converting the text file to speech to generate a converted text file; ...

Scheduling Communication System and Method

A scheduling communication system and method are disclosed. The system comprises a gateway comprising a telephony interface, a data repository; and, a scheduling interface. The gateway stores, in the data repository, a registration for a user associated with a booking, the registration including a telephone number for the user. Upon receiving a data communication at the scheduling interface on the booking, the gateway triggers a telephone call via the telephony interface to the user's telephone number and outputs verbal information on the booking. Upon receiving an input from a user during a call from the telephone number via the telephony interface, the gateway generates a data communication on the input and communicate the data communication on the input via the scheduling interface. 1. A scheduling communication system comprising:a gateway comprising a telephony interface;a data repository; and, a scheduling interface,the gateway being arranged to store, in the data repository, a registration for a user associated with a booking, the registration including a telephone number for the user, the gateway being responsive, upon receiving a data communication at the scheduling interface on the booking, to trigger a telephone call via the telephony interface to the user's telephone number and output verbal information on the booking, the gateway being further responsive, upon receiving an input from a user during a call from the telephone number via the telephony interface, to generate a data communication on the input and communicate the data communication on the input via the scheduling interface.2. The scheduling communication system of claim 1 , further comprising a remote staff interface configured to receive data on a user to make the booking claim 1 , the remote staff interface being configured to communicate data on the user and the booking to the scheduling communication system claim 1 , the scheduling communication system being configured to generate a record ...

Telecommunication and multimedia management method and apparatus

A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or a time-shifted mode and to seamlessly transition back and forth between the two modes; (iii) participate in multiple conversations either concurrently or simultaneously; (iv) archive the messages of conversations for later review or processing; and (v) persistently store media either created or received on the communication devices of users. The latter feature enables users to generate or review media when either disconnected from the network or network conditions are poor and to optimize the delivery of media over the network based on network conditions and the intention of the users participating in conversations.

向电信网络用户提供对象的方法和系统

使移动电信网络的第一用户能提供对象给其他用户的方法，其中网络提供者用芯片卡识别用户，包括步骤：第一用户在电信网络的可接入数据库中保留存储区，此区中有多个用户能存储对象；第一用户在存储区域中编排对象；第一用户分配对象的接入授权；第二用户发送查询给所述数据库；利用数据库管理系统中存储在第二用户的识别模块中的第二用户的标识，由数据库管理系统对第二用户的接入授权；如接入授权允许，从数据库发送应答给第二用户。

Transmission terminal, transmission method and computer-readable recording medium storing transmission programme

FIELD: radio engineering, communication. SUBSTANCE: invention relates to conferencing and specifically to a transmission terminal capable of transmitting and receiving screen display data shared with another transmission terminal. A transmission terminal, which transmits image data to another transmission terminal through a predetermined relay apparatus, comprises a unit for storing information on the relay apparatus to which the transmission terminal transmits image data, and a unit for receiving display data from an external input apparatus connected to the transmission terminal. The display data are displayed on the external input apparatus and are display data shared with another transmission terminal. Furthermore, the transmission terminal includes a transmission unit for transmitting display data received by the receiving unit to the relay apparatus, indicated by the relay apparatus information stored in the storage unit. EFFECT: faster data transmission processing of material in a conferencing system owing to a lower working load at the central video conferencing server. 4 cl, 31 dwg РОССИЙСКАЯ ФЕДЕРАЦИЯ (19) RU (11) (13) 2 529 641 C2 (51) МПК H04N 7/15 (2006.01) H04L 12/18 (2006.01) H04M 3/56 (2006.01) ФЕДЕРАЛЬНАЯ СЛУЖБА ПО ИНТЕЛЛЕКТУАЛЬНОЙ СОБСТВЕННОСТИ (12) ОПИСАНИЕ (21)(22) Заявка: ИЗОБРЕТЕНИЯ К ПАТЕНТУ 2012152481/07, 27.04.2011 (24) Дата начала отсчета срока действия патента: 27.04.2011 Приоритет(ы): (30) Конвенционный приоритет: (72) Автор(ы): ТАНАКА Кендзи (JP), ВОЛЬМА Ален (JP), НАКАГАВА Масаки (JP), АСАИ Такахиро (JP) R U (73) Патентообладатель(и): РИКОХ КОМПАНИ, ЛТД. (JP) 06.05.2010 JP 2010-106610; 01.09.2010 JP 2010-195692; 23.03.2011 JP 2011-064073 (43) Дата публикации заявки: 20.06.2014 Бюл. № 17 (56) Список документов, цитированных в отчете о поиске: US 6760749 B1, 06.07.2004. US C 2 C 2 2007188596 A1, 16.08.2007. WO 03/081449 A1, 02.10.2003. RU 2345495 C2, 27.01.2009. US 2008/ 0307324 A1, 11.12.2008. RU 2374681 C2, 27.11.2009. RU 2340936 C2, 10 ...

Administration of user's outline data

本发明涉及移动多媒体中间制成品，计算机组网，分布处理系统，数据库，手持计算机和无线通信。提出了一种便于在统一的瞬时发消息系统(7)中管理用户轮廓信息的方法。该方法对以灵活方式容纳用户的信息的数据库结构起作用。具体地说，该方法考虑到用户的设备(9)工作的环境的可变特性：用户实际上可随着状况的改变和/或他们移动到不同的地理位置来自由地修改其个人的用户轮廓(1)。

Multimedia mail system

System Providing Methodology for the Restoration of Original Media Quality in Messaging Environments

A system providing methodology for the restoration of original media quality in messaging environments is described. In one embodiment, for example, deployed in a messaging system, a method of the present invention is described for restoring media items to original quality, the method comprises steps of: upon receipt of a message containing an original media item that is new, storing the original media item in a repository; generating an identifier for identifying the original media item stored in the repository; replacing the original media item in the message with a substitute copy that includes the identifier; and upon future encounter of a particular media item having the identifier, restoring the particular media item to original quality using the identifier.

Transmission terminal, transmission method, transmission program, and transmission system

Signal processing device

(57)【要約】 ネットワークインターフェース（１３）から受信されたオーディオおよびＥメール信号の変換を提供し、該信号を電話受話器形態のオーディオ受信装置（８０）またはテレビ装置（９）に表示するためのビデオプロセッサ（８）の形態のビデオ受信装置に送信し、そしてその他の受信装置で受信するための受信信号に選択的に変換するための信号処理装置。また、このような信号の送受信および変換するための構成が開示される。

Composite mail device

(57)【要約】本公報は電子出願前の出願データであるた め要約のデータは記録されません。

Server and method for providing converged ip messaging service to interwork with non-converged ip messaging services and system therefor

본 발명은 통합메시징(Converged-IP Messaging: CPM) 서비스를 다른 메시징 서비스와 인터워킹하는 시스템 및 방법을 제안한다. 특히 본 발명에서는 통합 메시징 서비스 수신자가 다른 통합 메시징 서비스 송신자로부터 발신된 메시지를 수신자가 가입한 비통합 메시징 서비스를 이용하여 수신하도록 하는 기능을 구현한다. 이를 위해 본 발명에서는 인터워킹할 비통합 메시징 서비스를 결정하는 데 있어 수신자의 프레퍼런스(preference) 정보를 이용한다. 이와 같이 통합 메시징 서비스가 비통합 메시징 서비스들과 연동할 수 있어 서비스의 제공 영역이 확대되는 효과가 있다. 통합 메시징, 인터워킹 The present invention proposes a system and method for interworking Converged-IP Messaging (CPM) services with other messaging services. In particular, the present invention implements functionality that allows a recipient of a unified messaging service to receive a message from another unified messaging service sender using a non-unified messaging service to which the recipient subscribes. To this end, the present invention uses the preference information of the receiver in determining the non-unified messaging service to be interworked. In this way, the unified messaging service can be interworked with the non-unified messaging service, thereby expanding the service providing range. Unified Messaging, Interworking

Method and system for providing object to user of telecommunication network

使移动电信网络的第一用户能提供对象给其他用户的方法,其中网络提供者用芯片卡识别用户,包括步骤:第一用户在电信网络的可接入数据库中保留存储区,此区中有多个用户能存储对象;第一用户在存储区域中编排对象;第一用户分配对象的接入授权;第二用户发送查询给所述数据库;利用数据库管理系统中存储在第二用户的个人识别模块中的第二用户的标识,由数据库管理系统对第二用户的接入授权;如接入授权允许,从数据库发送应答给第二用户。

Internet protocol telephony voice/video message deposit and retrieval

A method for signaling an Integrated Messaging System (IMS) on an Internet Protocol (IP) based network to deposit a message, including the steps of sending a Session Initiation Protocol (SIP) SIP INVITE request to the IMS indicating a message deposit action; receiving a corresponding SIP message from the IMS agreeing to participate in the message deposit action; and sending an SIP acknowledge message to the IMS confirming receipt of the corresponding SIP message; and depositing the message in a destination mailbox. A method of signaling an IMS on an IP based network to retrieve a deposited message, the method including the steps of sending a SIP INVITE request to the IMS indicating a message retrieval action; receiving a corresponding SIP message from the IMS agreeing to participate in the message retrieval action; sending an SIP acknowledge message to the IMS confirming receipt of the corresponding SIP message; and retrieving the deposited message from a mailbox corresponding to known account information.

Transmission terminal, transmission method, and computer-readable recording medium storing transmission program

传输终端经由预定中继设备将与另一传输终端共享的屏幕的视频数据和显示数据发送到另一传输终端。传输终端包括：存储单元，存储传输终端将视频数据发送到的中继设备的中继设备信息；接收单元，从连接到传输终端的外部输入设备接收显示数据；和发送单元，发送由接收单元接收的显示数据到由存储单元中存储的中继设备信息指示的中继设备。

Noncompressed voice and data communication over modem for a computer-based multifunction personal communications system

The voice over data component of a personal communications system enables the operator to simultaneously transmit voice and data communication to a remote site. This voice over data function directly encodes digitized voice samples onto the carrier using quadrature amplitude modulation to transmit multiple bits of the voice sample for every baud. The system also allocates selected bauds of the carrier to voice and to data so the voice over data may be transmitted using the same allocated bandwidth. The system may also dynamically reallocate the bandwidth over the telephone line depending on the demands of the voice grade digitized signal.

Computer-based multifunction personal communication system with caller ID

An interface for personal communications systems is described which provides rapid identification of a caller and limited access based on a variety of parameters obtained from caller identification information encoded by the telephone company. The incoming telephone call information is compared to a preprogrammed access matrix to determine if the caller is authorized to access the personal communications system connected to the interface. A telephone call screening method and apparatus which incorporates the encoded caller identification is also described.

Ringdown and ringback signalling for a computer-based multifunction personal communications system

The voice over data component of a personal communications system enables the operator to simultaneously transmit voice and data communication to a remote site. This voice over data function dynamically allocates data bandwidth over the telephone line depending on the demands of the voice grade digitized signal. The user may enter voice over data mode from a data transfer mode by lifting the handset of the telephone connected to the modem. The off-hook condition is sensed and software sends a supervisory packet to the remote site to invoke voice-over-data mode. The remote telephone will simulate a ring to alert the remote user, and the local telephone will simulate a ringback to inform the caller that the remote unit is responding.

Computer-based multifunction personal communications system

A personal communications system is described which includes components of software and hardware operating in conjunction with a personal computer. The user interface control software operates on a personal computer, preferably within the Microsoft Windows® environment. The software control system communicates with hardware components linked to the software through the personal computer serial communications port. The hardware components include telephone communication equipment, digital signal processors, and hardware to enable voice, fax and data communication with a remote site connected through a standard telephone line. The functions of the hardware components are controlled by control software operating within the hardware component and from the software components operating within the personal computer. The major functions of the system are a telephone function, a voice mail function, a fax manager function, a multi-media mail function, a show and tell function, a terminal function and an address book function. The telephone function allows the present system to operate, from the users perspective, as a conventional telephone using either hands-free, headset or handset operation. The telephone function is more sophisticated than a standard telephone in that the present system converts the voice into a digital signal which can be processed with echo cancellation, compressed, stored as digital data for later retrieval and transmitted as digital voice data concurrent with the transfer of digital information data.

Method and apparatus for mode switching in a voice over data computer-based personal communications system

A personal communications system enables the operator to simultaneously transmit voice and data communication to a remote site. The personal communications system is equipped with two telephone line interfaces to allow connection between two remote sites. The connection between the first remote site and the second remote site may operate in an analog voice mode, a digital data communications mode, and a voice over data communications mode. A switch between analog voice mode and digital data communications mode and analog voice mode and voice over data communications mode is performed using switching tones, including calling tones, answer tones, and DTMF tones. Hardware and software switches are also used to program the modems in the personal communication systems for originating and answering modes.

Voice over data conferencing for a computer-based personal communications system

A personal communications system enables the operator to simultaneously transmit voice and data communication to a remote site. The personal communications system is equipped with two telephone line interfaces to allow connection over a communications link between two remote sites. The personal communications system incorporates advanced priority statistical multiplexing of non-time-critical data with time-critical data over the communications link to increase channel throughput without a reduction in quality of the time-critical data. The personal communications system may be networked in different topological configurations to enable conferencing in a variety of time-critical and non-time-critical communications.

Voice over data modem with selectable voice compression

A personal communications system enables the operator to simultaneously transmit voice and data communication to a remote site. The personal communications system is equipped with two telephone line interfaces to allow connection between two remote sites. The connection between the first remote site and the local site may operate in a voice over data communications mode to simultaneously send compressed voice and data. A digital transmission protocol which is consistent with current packet standards is used to create an independent channel through use of a modified supervisory packet for negotiating communication parameters, including the speech compression algorithm, the speech compression ratio, the communication multiplex scheme, and other operations needed for control of remote hardware interfaces.

Dynamic selection of compression rate for a voice compression algorithm in a voice over data modem

The present invention includes software and hardware components to enable digital data communication over standard telephone lines. The present invention converts analog voice signals to digital data, compresses that data and places the compressed speech data into packets for transfer over the telephone lines to a remote site. A voice control digital signal processor (DSP) operates to use one of a plurality of speech compression algorithms which produce a scaleable amount of compression. The rate of compression is inversely proportional to the quality of the speech the compression algorithm is able to reproduce. The higher the compression, the lower the reproduction quality. The selection of the rate of compression is dependant on such factors as the speed or data bandwidth on the communications connection between the two sites, the data demand between the sites and amount of silence detected in the speech signal. The voice compression rate is dynamically changed as the aforementioned factors change. A negotiation handshake protocol is described which enables the two sites to negotiate the compression rate based on such factors.

Dual port interface for a computer-based multifunction personal communication system

A personal communications system enables the operator to simultaneously transmit voice and data communication to a remote site. The personal communications system is equipped with two telephone line interfaces to allow connection between two remote sites. The connection between the first remote site and the local site may operate in a voice over data communications mode to simultaneously send compressed voice and data. The connection between the local site and a second site is a voice only connection allowing the first remote site to talk to the second remote site without breaking the data communication connection between the first site and the local site. The second remote site may be a public telephone network. The communication between the first remote site and the second remote site through the local site may also be a data communication connection, or it may also be a voice over data communication connection.

System and method of detecting an unwanted call

FIELD: computer engineering; communication. SUBSTANCE: system for determining an unwanted call comprises: a call control means, intended for call interception from terminal device of calling party to terminal device of called party and early termination of call by stopping transmission of media data within the established call connection; recording means for generating a recording of media data transmitted within the established call connection during a call; classification means for converting the generated media record into a set of features and determining the call as undesirable based on the generated set of features using a pre-trained call classification model. EFFECT: providing information security by early termination of an unwanted call. 12 cl, 5 dwg РОССИЙСКАЯ ФЕДЕРАЦИЯ (19) RU (11) (13) 2 766 273 C1 (51) МПК H04M 3/436 (2006.01) ФЕДЕРАЛЬНАЯ СЛУЖБА ПО ИНТЕЛЛЕКТУАЛЬНОЙ СОБСТВЕННОСТИ (12) ОПИСАНИЕ ИЗОБРЕТЕНИЯ К ПАТЕНТУ (52) СПК H04M 3/4365 (2021.08) (21)(22) Заявка: 2020131448, 24.09.2020 (24) Дата начала отсчета срока действия патента: Дата регистрации: (73) Патентообладатель(и): Акционерное общество "Лаборатория Касперского" (RU) 10.02.2022 (45) Опубликовано: 10.02.2022 Бюл. № 4 2 7 6 6 2 7 3 R U (54) Система и способ определения нежелательного звонка (57) Реферат: Изобретение относится к вычислительной формирования записи, предназначенное для технике. Технический результат заключается в формирования записи медиаданных, обеспечении информационной безопасности передаваемых в рамках установленного вызовом путем досрочного завершения нежелательного соединения во время звонка; средство звонка. Система определения нежелательного классификации, предназначенное для звонка содержит: средство управления звонком, преобразования сформированной записи предназначенное для перехвата вызова от медиаданных в набор признаков и определения терминального устройства вызывающей стороны звонка как нежелательного на основании на терминальное устройство вызываемой стороны ...

Methods, apparatus and computer program products for dispatching and prioritizing communication of generic-recipient messages to recipients

所提供的设备、方法和计算机程序产品用于向接收者分发消息并且对通用接收者消息的分发进行优先级排列。所述设备和方法通常是自动的，因此仅需要系统管理员最小的手动干预。进一步，所述设备和方法能够同时支持本地和远程消息分发从而对系统进行优化并获得最低成本的可选方案。此外，本发明的设备和方法通过各种通信方式分发消息，例如短程无线、因特网、蜂窝网络和类似方式等。

Method and arrangement for handling of multimedia messages in a telecommunication system

본 발명은 멀티미디어 메시지를 수신, 기억, 발생하는 방법 및 장치에 관한 것이다. 인입하는 메시지는 이송망(300)을 개재하여 입출력 인터페이스에 전달된다. 이 메시지는 메시지 저장장치(130)에 기억되고 변환유닛(150)에서 수신자(u)의 현재 단말(400)의 프리젠테이션 능력에 적합한 포맷으로 변환되고 위치 데이터 베이스(140)로부터의 안내와 더불어 사용자 액세스 인터페이스(120)와 액세스망(200)에 전달된다. 메시지 저장장치에 유지되는 초기에 수신된 메시지는 변환유닛(150)에서의 미디어 변환을 고려하여 어느 표준화한 액새스망을 개재하여 액세스되어 편집된다. 멀티미디어 메시지는 액세스망(200)과 사용자 액세스 인터페이스를 개재하여 시스템(100)의 사용자(u)에 의해 발생된다. 메시지는 메시지 기억장치에 기억되고 변환유닛(150)에서 변환되고 입출력 인터페이스(110)와 적절한 이송망(300)을 통해 행선지에 전달된다.