VERFAHREN UND VORRICHTUNG ZUR HERSTELLUNG EINES NOTRUFES VON EINEM FERNARBEITSPLATZ

Nebenstellenanlage mit Verbindungsaufbaumerkmalen für hausexterne Telekommunikationsendgeräte

Es werden eine Vorrichtung sowie Verfahren offenbart, die es einem Nutzer eines hausexternen Telekommunikationsgerätes (z. B. des Mobiltelefons eines Angestellten usw.), das an eine Nebenstellenanlage angegliedert ist, ermöglichen, die Nebenstellenanlage anzurufen und dabei eine gewünschte Telefonnummer zu spezifizieren, die in dem öffentlichen Telefonnetz anzurufen ist. Die Nebenstellenanlage ruft dann die gewünschte Telefonnummer an, wobei sie als die Nummer des anrufenden Teilnehmers des Anrufs eine hausinterne Telefonnummer (z. B. die Bürotelefonnummer des Angestellten usw.) überträgt. In der beispielhaften Ausführungsform wird die hausinterne Telefonnummer, die als die Nummer des anrufenden Teilnehmers übertragen wird, durch Bezugnahme auf eine Tabelle von hausexternen und hausinternen Telefonnummern, die miteinander gekoppelt sind, bestimmt. In ähnlicher Weise ermöglicht die vorliegende Erfindung einem Nutzer des hausexternen Endgerätes, Rufverbindungen umzulegen und andere Teilnehmer ...

Telecommunications services apparatus

Method and apparatus for handling telecommunications connections

Private branch exchange that manages interactions between associated telecommunications terminals

A system, method and apparatus for placing telephone calls

The method comprises the steps of: sending a call request 210 from the first Telecommunication device 200 to a server 300; in response to receiving the call request 210 at the server 300, initiating a first call leg 220 from the server 300 to the first device 200; in response to the first call leg 220 being answered 80 at the first device 200, sending a confirmation signal 230 from the first device 200 to the server 300. Aspects of the invention include in response to receiving the confirmation signal 230 at the server 300, initiating a second call leg 240 from the server 300 to the second telecommunicaiton device 400; and connecting the first call leg 220 and the second call leg 240, such that a telephone call is connected between the first and second telecommunication devices 200, 400. As all call legs are initiated by the server, the employees telephone number will never be displayed to a call recipient allowing anonymity of a caller. There is no need to withhold a telephone number of ...

Method and hardware device for remotely connecting to and controlling a private branch exchange

PROCEDURE, DEVICE AND ARRANGEMENT IN A TELECOMMUNICATIONS NET AS A CHECK AND MAKING POSSIBLE OF EXTENDED SERVICES AND USER INTERFACES IN A MOBILE PHONE

SYSTEM FOR MAIN LINE TRAIN REEF

User programming system using web server for private branch exchange

REMOTE POLICY ASSISTANT WITH PSTN/INTERNET INTER-WORKING FOR QOS AND ENABLED SERVICES

A system is provided for a remote user having access to a remote voice communication system at a first location to implement user-defined features in an integrated communications platform at a second location. The system includes a personal assistant (PA) for implementing user-defined features on the integrated communications platform, and an Internet-enabled appliance having a remote policy application (RPA) for communicating user authentication and location information to the personal assistant (PA) over the Internet. In response, the personal assistant (PA) establishes a voice connection over the Public Switched Telephone Network (PSTN) between said the integrated communications platform and the remote voice communication system thereby enabling remote access to the user-defined features.

METHOD, SYSTEM AND APPARATUS FOR HANDLING A CALL RECEIVED AT A MOBILE COMUNICATION DEVICE

A method, apparatus and system for handling a call received at a mobile communication device, in association with an automated number identification (ANI) number are provided. The ANI number is compared with a list of ANI numbers associated with an applications server, the list stored at the mobile communications device. When the ANI number is not in the list, a tone is provided on the call. When a corresponding tone is detected on the call in response to the tone, the call is handled as a call associated with the applications server and otherwise the call handled as a typical mobile communication call.

METHOD AND APPARATUS FOR PROVIDING PERSONALIZED TELEPHONE SUBSCRIBER FEATURES AT REMOTE LOCATIONS

METHOD AND APPARATUS FOR PROVIDING PERSONALIZED TELEPHONE SUBSCRIBER FEATURES AT REMOTE LOCATIONS Personalized telephone features are made available to subscribers away from their home base. A nationally accessible data base system stores feature data in association with personal identification numbers. A subscriber wishing to use personalized features while away from the home base dials a special code from a station connected to any exchange which has access to the data base and presents the personal identification number. The corresponding feature data is retrieved from the data base and stored in the exchange in association with the station from which the request was initiated and telephone service will be rendered in that exchange with the subscriber's personalized telephone features. A temporary office arrangement may be established in which the personalized features will be immediately available on incoming and outgoingcalls for a period of time specified by the subscriber. In one ...

MASKED PHONE SERVICE WITH MASK PHONE NUMBER

A method for producing masked phone service using a mask phone number based on a user's original phone number to create a corresponding substitutive mask phone number, through a masked phone service system controlled by a general purpose computer, to make the user's phone device equipped with two phone numbers separately usable for multiple purposes (e.g., private and business). The method comprising registering the user's original phone number to be a new user of the masked phone service system; depending on the original number creating a corresponding number or a mask phone number used for the user's during a certain time of interval; and setting the mask phone number to be in an opened or closed state, whereby when the mask number is opened, the original phone number is masked such that the mask number is used to communicate with an outside recipient and when the mask number is closed, an outside dialer cannot contact the user through the user's mask number.

SYSTEMS AND METHODS OF SYNCHRONIZING RING TONE CYCLES AND DELIVERY OF DTMF TONES

Mobile devices use a PBX and application servers associated with the PBX to access voice services. Some mobile devices can support simultaneous data and voice channels, with the PBX and application server respectively. Where a data channel is unavailable, a control and status updating mechanism is needed. One approach is to signal over the voice channel with DTMF tones. DTMF tones should be timed to cause the tones to arrive at the mobile device during a pause period of a ring cycle. However, it also is desirable to avoid unnaturally long silence periods or other pauses during system usage. Aspects relate to enhancing a user experience in these situations and successful transmission/reception of control and status information over a voice channel using DTMF tones.

SUPPLEMENTAL INFORMATION FOR MOBILE TERMINATED MOBILE INITIATED CALLING

Availability of a call for a mobile device can be signaled over a data channel; to avoid unnecessary airtime charges, an audio channel for the voice call is setup only if a user of the mobile device accepts the call. Responsive to the user accepting the call, the mobile device can signal to a network to establish the audio channel. Establishing the audio channel takes some time. The time in which the audio channel is established is used to output, at the mobile device, supplemental information received over the data channel, such as information about a calling party, such as directory information, organization information, and call history. The outputting of such information during this time period makes a user experience better, because the user is less likely to think that a call has failed by observing an unfilled delay between when the call was accepted through the user interface and when the audio channel is actually available to service the call.

SYSTEMS AND METHODS OF TIMING DTMF TONES FOR TELEPHONY CONTROL

Control and status information between a mobile device and another device can be signaled over a voice channel using DTMF tones, e.g., a pre-defined sequence of DTMF tones can signal a desired message (more generally, a feature code). Tones sent are separated from each other by a time gap (T gap timer). If a receiving device does not receive a sequence of DTMF tones that can be matched to stored definitions of feature codes, then the receiving device generates a negative ACK. Also, if the sending device does not receive either negative or positive ACK, then sending device resends all tones of the feature code after a retry delay (T retry timer). Rather than having the T retry timer start when tones for a feature code start to be transmitted, the T retry timer is started after the T gap timer expires for the last tone of a feature code. Thus, only one timer is running (either T gap or T retry), rather than having multiple timers running concurrently. Race conditions between the timers are ...

REMOTE ACCESS, EMULATION, AND CONTROL OF OFFICE EQUIPMENT, DEVICES AND SERVICES

A business has a main office (13) which has a controller (225), a plurality of telephones, a plurality of computers, a PBX and/or an ACD (216), and a plurality of corporate resources (220) such as servers, hosts, applications, databases, routers, gateways, switches, a voicemail system, an e-mail system, and facsimile servers. A user at the main office (13) has access to the various corporate resources and also has a portable communications device (10), such as a laptop computer, with which to place a call to the controller via a communications link (11) such as the Internet, to send user commands to and receive the resultant status, information, or operation, from, the controller, to access any of the corporate resources and data, and to make calls to and receive communications from outside parties (12). In addition, the user may create a personal profile which causes the controller to forward selected communications to him, via the Internet, wherever the user may be. The laptop computer ...

SYSTEM AND A METHOD FOR MANAGING A PBX(PRIVATE BRANCH EXCHANGE) SERVICE FUNCTION BY USING A WEB INTERFACE, ESPECIALLY CONCERNED WITH ENABLING A USER TO SET OR MODIFY A SERVICE CODE RELATED TO THE PBX THTOUGH A WEB SERVER LINKED WITH THE PBX

PURPOSE: A system and method for managing a PBX service function by using a web interface are provided to enable a user to register or modify a PBX service in a user's computer by using a TCP/IP(Transmission Control Protocol/Internet Protocol)-based web server, so that the user can access the PBX easily through a user interface. CONSTITUTION: A client PC(Personal Computer)(100) receives a command for the modification and registration of a service related to a user's extension number from a user. A web server(110) provides a user interface enabling the user to modify and register DB(Database) about a service, related to a PBX(120), through the client PC(100) and converts the user command transmitted from the user interface into a specific message type and then communicates with the PBX(120) through the message. A DB control module(121) analyzes the message received from the web server(110) and registers or modifies a PBX subscriber DB needing registration or modification. © KIPO 2006 ...

Mobil telefonförbindelse via en icke-publik telefonväxel

TERMINAL OF A PACKET-SWITCHING COMMUNICATION NETWORK TERMINAL AND METHOD FOR OPERATING A TELECOMMUNICATION SYSTEM WITH A PACKET-SWITCHING COMMUNICATION NETWORK

The terminal (32) contains a data processing system provided with an operating system and a program module (12 -22) for processing the signaling information of a packet-switching communication network (30). The terminal (32) is linked to the packet-switching communication network (30) by means of a subscriber connection. The program module (12 -22) processes other signaling information transmitted with the aid of the packet-switching communication network (30).

METHOD AND APPARATUS FOR SELECTIVELY ESTABLISHING COMMUNICATION WITH ONE OF PLURAL DEVICES ASSOCIATED WITH A SINGLE TELEPHONE NUMBER

La présente invention concerne un système (10) et un procédé d'établissement de communications sélectif avec un dispositif parmi un groupe de plusieurs dispositifs (70) associés à un seul numéro de téléphone. Dans un mode préféré de réalisation, ce système (10) comprend une unité de connexion sans fil (30) reliée entre un réseau d'autocommutateur privé (PBX) d'entreprise (11) et un réseau téléphonique public commuté. De préférence, l'unité de connexion sans fil (30) sert de passerelle entre le PBX (14) et un ou plusieurs dispositifs de communications à distance. Les dispositifs à distance peuvent être utilisés comme téléphones de bureau PBX standards aussi bien pour les appels téléphoniques entrants que sortants. Ainsi, les caractéristiques du réseau PBX (11) (par exemple, système d'audio-messagerie, composition à extension directe, plan d'appel de sociétés, etc.) sont disponibles pour le dispositif à distance même si elles ne sont pas physiquement reliés au PBX (14).

Controlling a PBX Phone Call Via a Client Application

In one or more embodiments, a hit test thread which is separate from the main thread, e.g. the user interface thread, is utilized for hit testing on web content. Using a separate thread for hit testing can allow targets to be quickly ascertained. In cases where the appropriate response is handled by a separate thread, such as a manipulation thread that can be used for touch manipulations such as panning and pinch zooming, manipulation can occur without blocking on the main thread. This results in the response time that is consistently quick even on low-end hardware over a variety of scenarios.

Desk sharing with automatic device relocation

A system and method for integrating a desk sharing application with a PBX telephonic user identity and feature transfer function is described. The system and method of the invention utilizes the PBX's administrative interface to transfer attributes from a dedicated device to the shared telephone device within an ECP network.

CLIENT DEVICE METHOD AND APPARATUS FOR ROUTING A CALL

Accessing communication features

A method and apparatus for accessing communication features in a communication session between at least two communication devices is provided. A first communication path is established between the at least two communication devices via a first communication protocol, the first communication protocol associated with a first set of communication features. A second communication path is established between the at least two communication devices via a second communication protocol, the second communication protocol associated with a second set of communication features thereby giving at least one of the at least two communication devices access to the second set of communication features.

SYSTEM AND METHOD FOR EFFECTUATING REMOTE CONTROL OF NETWORK NODE BY USER EQUIPMENT (UE) DEVICE

PROBLEM TO BE SOLVED: To provide a system and a method to effectuate remote control of a network node by a user equipment (UE) device. SOLUTION: A method for controlling a network node (122) that operates in conjunction with a UE device (102A) includes determining (302, 304) that the network node (122) is not accessible via a first network using a first connection; constructing (306) a message relating to a service feature that is to be executed at the network node (122); and wrapping (306) the message in a wrapper belonging to a second network and directing (308) the wrapper to the network node (122) over the second network. COPYRIGHT: (C)2012,JPO&INPIT ...

СПОСОБ, СИСТЕМА И УСТРОЙСТВО ДЛЯ ВОСПРОИЗВЕДЕНИЯ ГРУППОВОГО СИГНАЛА ОЖИДАНИЯ ОТВЕТА

Изобретение относится к технике связи. На основании номера доступа к групповому коммутатору устройство коммутации услуги устанавливает соединение с устройством предоставления доступа к услуге; по отношению соответствия идентификатора услуги терминала с идентификатором соединения устройство предоставления доступа к услуге ищет идентификатор соединения, соответствующий идентификатору услуги вызываемого терминала, и передает идентификатор соединения вызываемого терминала в устройство коммутации услуги; на основании идентификатора соединения вызываемого терминала устройство коммутации услуги устанавливает соединение между вызывающим терминалом и вызываемым терминалом, а устройство предоставления доступа к услуге воспроизводит групповой сигнал ожидания ответа в вызывающем терминале. Технический результат заключается в устранении проблемы обхода речевого канала во время воспроизведения группового сигнала ожидания ответа. 2 н. и 15 з.п. ф-лы, 5 ил.

MOBILZWEIGSTELLE

Verfahren und Anordnung zum Bereitstellen von Leistungsmerkmalen für mobile Teilnehmer über ein Kommunikationsnetz

Telecommunications services apparatus

Private branch exchange that manages interactions between associated telecommunications terminals

MOBILE BRANCH

SUPPLY OF CENTREX SERVICES IN AN PACKAGE-OBTAINING COMMUNICATIONS NETWORK

DEVICE AND ALLOCATION PROCEDURE FOR THE SELECTIVE AND AUTOMATIC CALL FORWARDING FOR A SECOND PLACE

ARRANGEMENT FOR DATA COMMUNICATION OVER A COMMUNICATIONS NETWORK

PROCEDURE FOR MAKING AVAILABLE CAPABILITY CHARACTERISTICS OVER A COMMUNICATIONS NETWORK

PROCEDURE AND SYSTEM FOR THE DECENTRALIZATION OF THE SWITCHING PLACES OF A TELEPHONE EXCHANGE PLANT AND FOR THE REMOTE CONTROLLED TREATMENT OF TO A LOCAL SWITCHING CENTER ADDRESSED CALLS

Method and apparatus for integrated voice gateway with interface to mobile telephone, ip telephone and un-pbx systems

E-911 MANAGED CALL ROUTING

A method and system of local call detection and notification are provided for a communication device that communicates with an enterprise system via a secure digital voice connection and locally with the Public Switched telephone system (PSTN) via an analog line. A dialing sequence at said communication device is detected within the enterprise system for which local call routing is to be applied. Call routing is then initiated through the enterprise system and a request message is sent to the communication device that includes the dialing sequence. The request message is received within the communication device, which in response determines availability of the analog line. In the event an analog line is available the communication device sends a response message to the enterprise system for aborting call routing through the enterprise system, and locally dials said the sequence over the analog line. In the event an analog line is not available call routing continues through the enterprise ...

SYSTEM AND METHOD FOR DELIVERING PRIVATE NETWORK FEATURES TO A PUBLIC NETWORK

A method is provided that includes receiving a request from a communication device to establish a communication session with a mobile station. The request is responded to by signaling the mobile station via a cellular data network that a call is being initiated for the mobile station. Signaling information may be exchanged with a voice gateway such that one or more voice circuits are established to accommodate voice data that may propagate between the communication device and the mobile station. A signaling pathway may be established between an Internet protocol private branch exchange (IP PBX) and the mobile station via the cellular data network. The establishment of the signaling pathway is substantially concurrent with the establishment of one or more of the voice circuits such that one or more features associated with a private network are delivered to the mobile station during the communication session.

NETWORK, PRIVATE BRANCH EXCHANGE, AND PBX ADDITIONAL SERVICE STARTING METHOD

There is disclosed a private branch exchange in which an SIP terminal is capable of receiving great variety of services provided by the private branch exchange without upgrading version of software of the SIP terminal itself. A standard SIP protocol control module 17 and an expanded SIP protocol control module 18 are disposed for SIP corresponding terminals, convert signals from an SIP system protocol corresponding terminal into signals of a protocol inside an IP-PBX 1 to transmit the signals to a PBX basic connection process providing module 12, and convert signals from the PBX basic connection process providing module 12 into signals of an SIP system protocol to transmit the signals to the SIP system protocol corresponding terminal. A PBX additional service providing module 11 and the PBX basic connection process providing module 12 provide additional services in response to an hooking operation from the SIP corresponding terminal or an input of a number for starting the service.

METHOD AND APPARATUS FOR PLACING AN EMERGENCY CALL FROM A TELEWORKING STATION

Methods for dialing an emergency telephone number from a teleworking client according to the invention include detecting at the teleworking client when an emergency number is dialed, disconnecting the teleworking client from the PBX/MLTS, connecting the teleworking client to the PSTN, and dialing an associated stored number. The apparatus of the invention resides in software that is installed in off the shelf hardware. Though the invention is described with reference to a teleworking client, it may also be applied to any other dialup network connection.

VERIFYING AND IDENTIFYING INCOMING PBX CALLS ON MOBILE DEVICES

Aspects relate to provision of enterprise call capabilities to mobile devices. For example, a mobile device can indicate, over a data channel, that a PBX is to make a call on its behalf to a called party. The PBX can call back the mobile device, call the called party, and bridge those call legs to establish the call. The mobile device can employ mechanisms that a particular incoming call is made by the PBX. These mechanisms can include using ANI information, sending, and receiving audible verification codes over the voice channel established after answering the incoming call. The verification codes can be selected based on different behaviors of the mobile devices and the network or networks used by the device(s).

SYSTEM AND METHOD FOR THE SYNCHRONIZED TRANSMISSION OF TONE SEQUENCES

A computer implemented method for transmitting dual tone multi-frequency (DTMF) tones is disclosed. The method includes sending an indication to a mobile device to start a cyclic ring tone including ring and pause periods. The delay incurred to send a DTMF tone to the mobile device is estimated. The server schedules the transmission of the DTMF tone to be received at the mobile device during a pause period of the cyclic ring tone and the DTMF tone is sent as scheduled.

THIRD PARTY CALL CONTROL & STATUS SIGNALING

Aspects relate to call control by third parties, where IP or a similar transport is used over a part of the channel for a given call and circuit-switched signaling protocols are used on a different part. For example, a PBX can communicate using SIP signaling to a gateway to a PSTN network, to which a Public Land Mobile Network (PLMN) is coupled, and which a mobile device, uses for voice communication. Controlling or updating status in these kinds of situations can be accomplished by forming a Q.931/932 message, such as a FACILITY message, which has fields (Information Elements) for pre-defined purposes (other than third party call control), and providing control or status information in such field(s). The message (the info) is tunneled through the gateway and the network(s), and arrives at its destination device. That device determines that a field does not comport with a valid format interpretation, and on that basis, can determine that the field has contents to be interpreted as call ...

PROVIDING RESILIENT DIGITAL TELEPHONY SERVICES FOR WIRELESS DEVICES

A system and method for providing resilient digital telephony services for wireless communication devices are disclosed. The system comprises a plurality of wireless communication devices and a border gateway serving a communications network that is configured to communicate with the wireless communication devices. At least two telephony servers are located in the communications network. The servers are configured to communicate with at least a portion of the wireless communication devices. A heartbeat module is configured to communicate heartbeat signals between the border gateway and the telephony servers and redirect service in the event of a server failure.

PROVISIONING INTERFACES FOR ACCESSING VIRTUAL PRIVATE BRANCH EXCHANGE SERVICES THROUGH A MOBILE DEVICE

Systems, methods and computer program products for facilitating the provisioning of a single and multi-line virtual private branch exchange (PBX) including automated call distribution via a mobile device are described. In some implementations, the provisioning of the single and multi-line virtual PBX can be achieved using one or more unique provisioning interfaces. The unique provisioning interfaces can enable the setup and configuration of a virtual PBX service account instantaneously from any geographical location at anytime. Changes made to the virtual PBX service account can be immediately reflected back (e.g., in real-time) to the system providing the core operating environment.

COMMUNICATION SYSTEM, SYSTEM INFORMATION DOWNLOAD METHOD, MAIN APPARATUS, AND SERVER APPARATUS

Upon providing the same functions as those of telephone terminals in a telephone system to a mobile communication terminal outside the telephone system, the mobile communication terminal transmits a download request of system information to a main apparatus in the telephone system. This download request contains an user TD and a telephone number of the mobile communication terminal. The main apparatus compares the user ID contained in the download request with those stored and managed in the user database so as to check user's authenticity. The main apparatus then accesses the mobile communication terminal via a public network on the basis of the telephone number, and transmits the requested system information, thus providing the same functions as those of the telephone terminals.

TELECOMMUNICATION SYSTEM

A telecommunication system for enabling a subscriber to calling features available by a central office to have access to such calling features when such subscriber is accessing the central office through either a line connected to the central office or an Internet, Intranet, Extranet (i.e., IP) network which uses the TCP/IP network protocol. The method includes the steps of: processing signals received by the central office from the subscriber through either the IP network or the line connected to the central office to determine whether the subscriber is placing a call to the central office through either the line to the central or through the IP network; and making such calling features available to the subscriber independent of whether the subscriber is connected to the central office through the line to the central office or through the IP network. With such a system, calling features provided at a central office are available to a subscriber to such calling features anywhere in the ...

Method and apparatus for voice over internet protocol telephony using a virtual private network

MOBILE AND PACKET-BASED CALL CONTROL

A telecommunication approach provides telephone service to subscribers on terminals registered on a mobile network that are consistent with the services provided to those subscribers at terminals on a fixed communication network. For instance, the subscriber on the terminals on the mobile network may have access to mid-call features and private dialing plans that are supported using elements on the fixed network, and calls placed to the subscribers at addresses (e.g., wireline numbers or SIP addresses) on the fixed network may be delivered to their terminals on the mobile network.

A METHOD AND A SERVER FOR ENABLING A MULTIMODE COMMUNICATION UNIT TO BENEFIT FROM THE SERVICES OF A LOCAL AREA NETWORK WHEN SAID UNIT IS ROAMING IN A WIDE AREA NETWORK

For enabling a multimode communication unit (MCU2) to benefit from the services of a local area network (EN) when said unit is roaming in a wide area network (PLMN), this local area network comprising a communication server (CS) for setting up calls and providing services, the proposed method comprises the steps of: - establishing a bidirectional voice channel between the multimode communication unit (MCU2) and a mobility server (MS) in the local area network (EN), via said wide area network (PLMN), - requesting the mobility server (MS) to authenticate the multimode communication unit (MCU2), and then to register it in said communication server (CS), - and activating a virtual phone in said mobility server (MS), said virtual phone having an extension number proper to the multimode communication unit (MCU2), and behaving as a wired phone of the local area network (EN), for requesting a call setup to another terminal, and for accepting a call setup requested by another terminal.

MOBILE BRANCH EXCHANGE

A mobile branch exchange (MBX) allows a user of a mobile telephone to exploit the functionality of a private branch exchange (PBX) as if the user were using a PBX-connected wire line telephone in an office setting. A server is placed on corporate premises and the server is configured to communicate with corresponding client software programmed into a programmable mobile telephone. The server directly interfaces with the PBX to control call placement and connectivity and operates as an intermediary proxy for the mobile telephone. In a preferred embodiment, the server establishes a data pathway to the mobile telephone that is, from a network point of view, independent of a parallel voice pathway established between the PBX and mobile telephone.

SIMULTANEOUS VOICE CALLS OF DISSIMILAR CLIENTS ON A SINGLE DEVICE

A mobile device includes a transceiver and a processor. The transceiver is configured to receive first wireless voice communications from a first end point in a first format. The processor is configured to reformat the first wireless voice communications from the first format to a second format. The second format is an operating format of a second end point. The transceiver transmits the reformatted first wireless voice communications to the second end point.

SYSTEM FOR PROCESSING CALL SIGNALS IN WHICH A LOCAL AREA NETWORK IS EXPANDED TO AN EXTERNAL NETWORK, AND METHOD THEREFOR

The present invention relates to a system and method for providing local-area-network-based Internet telephony service. More particularly, the present invention relates to a system and method for providing a local-area-network-based Internet telephony service, which employ a fixed in-house switching network to enable an employee of a company to communicate with other employees free of additional communication charges via company terminals, or via mobile terminals which the company employees may always carry with them, without being restricted by the current location of the company employees. Thus, the working range of company employees may be infinitely expanded and working delays caused by being cutoff from communication may be prevented. Further, all communications within the company may be performed through local-area-network-based Internet service, thus resulting in no communication charges for the company, such that a low-cost, highly-efficient working environment may be established ...

SYSTEM FOR REMOTE CONTROL OF AN AUTOMATED CALL SYSTEM

A system for automatically generating and controlling a plurality of outgoing telephone calls from a first physical location (15), includes displaying, in a second physical location (5) that is physically remote from the first location, data regarding telephone calls handled by an automated outbound call system (15). A second location (5), a manually input specification (73, 80) regarding the telephone calls (76) handled by the outbound call system, is accepted. The operation of the outbound call system is then varied at the first location (15) based upon the input specification (73, 80) accepted at the second location (5) to control the outgoing telephone calls (76).

METHOD FOR TRANSMITTING INFORMATION VIA A PACKET-ORIENTED NETWORK

The invention relates to a method for transmitting information via a packet-oriented network (LAN). According to said method, for a first communication terminal (TKA), which is connected to a communication device (PBX) via the packet-oriented network (LAN), if there is an existing call connection or call switching to and/or from a second communication terminal (TKB), which is connected to the communication device (PBX) via the packet-oriented network (LAN), useful information (NI) is transmitted to the second communication terminal (TKB) via said packet-oriented network (LAN). If there is an existing call connection, or call switching to and/or from a third communication terminal (TKC), which is connected to the communication device (PBX) in a time-slot oriented manner, the call is switched to the communication device (PBX).

METHOD OF SHARING AND TRANSFERRING INFORMATION BETWEEN ISDN TELEPHONES

A method of automatically sharing and transferring information between a Work at Work (WAW) ISDN telephone and a Work at Home (WAH) ISDN telephone. This information includes, calling line identifier delivery from the WAW telephone to the WAH telephone, facilitating subsequent transferring of the call to the WAH telephone if desired. Message waiting status is also shared, facilitating the coordination of message waiting lamps at both the WAW and WAH telephone. Information from one telephone to the other is carried transparently through the ISDN network as user-to-user information, calling party subaddress, D channel X.25 packet message, lower layer compatibility or a combination of these elements. The telephones automatically establish ISDN calls between themselves and swap information pertaining to the status of the companion telephones.

Phone connector component operationally connectable through packet network to any selected one or more switch components for originating and/or terminating telecommunication service

A phone of a system comprises a connector component that is operationally connectable through a packet network to any selected one or more of a plurality of switch components. The any selected one or more of the plurality of switch components serve to provide one or more of originating and terminating telecommunication service to the phone.

Method and apparatus for communicating with one of plural devices associated with a single telephone number during a disaster and disaster recovery

A system for (and a method of) selectively establishing communication with one of plural devices associated with a single telephone number during a disaster or disaster recovery period. The method can offer disaster recovery to an enterprise depending upon its size, financial well-being and desired capabilities. For example, the enterprise has the option of owning or renting all of the equipment required so that it may perform disaster recovery on its own and with little outside intervention. The enterprise may own some or none of the necessary equipment and contract with a service bureau so that the bureau provides recovery equipment when needed. The system also provides for roll call, priority preemption and seamless switching services to and from circuit and packet communication devices.

Remote access, emulation, and control of office equipment

A business has a main office ( 13 ) which has a controller ( 225 ), a plurality of telephones, a plurality of computers, a PBX and/or an ACD ( 216 ), and a plurality of corporate resources ( 220 ) such as servers, hosts, applications, databases, routers, gateways, switches, a voicemail system, an e-mail system, and facsimile servers. A user at the main office ( 13 ) has access to the various corporate resources and also has a portable communications device ( 10 ), such as a laptop computer, with which to place a call to the controller via a communications link ( 11 ) such as the Internet, to send user commands to and receive the resultant status, information, or operation, from, the controller, to access any of the corporate resources and data, and to make calls to and receive communications from outside parties ( 12 ). In addition, the user may create a personal profile which causes the controller to forward selected communications to him, via the Internet, wherever the user may be. The ...

Providing compliance enforcement for manually dialed wireless numbers in a contact center

Systems and methods are disclosed for originating a call to a wireless number by a contact center while enforcing various compliance requirements. In one embodiment, a compliance server and a PBX cooperate to originate the call to the wireless number. The agent logs into the compliance server and the compliance server provides the agent with a wireless number to dial. The agent manually enters the wireless number using a phone connected to the PBX. The PBX queries the compliance server regarding establishing the wireless call. Upon authorization, the PBX establishes a first call leg to the compliance server, and a second call leg to the called party that is joined with the call leg to the agent's phone. Upon completion of the call, the agent dispositions the call to the compliance server, which then releases the first call leg. In response, the PBX then releases the second call leg.

Verfahren und Anordnung zum Bereitstellen von Leistungsmerkmalen über ein Kommunikationsnetz

DIENSTE IN EINEM FERNSPRECHSYSTEM

MOBILZWEIGSTELLE

Nebenstellenanlage, welche Interaktionen zwischen verknüpften Telekommunikationsendgeräten verwaltet

Verfahren, welches das Weiterleiten eines Rufs zu (i) einem ersten Telekommunikationsendgerät und (ii) einem zweiten Telekommunikationsendgerät umfasst, wobei die Telefonnummer des ersten Telekommunikationsendgeräts in dem Adressraum eines ersten Telekommunikationsnetz existiert und die Telefonnummer des zweiten Telekommunikationsendgeräts in dem Adressraum eines zweiten Telekommunikationsnetz existiert; das Empfangen eines Signals umfasst, und zwar entweder (i) von dem ersten Telekommunikationsendgerät oder (ii) von dem zweiten Telekommunikationsendgerät; und das Einrichten einer Rufhandhabungsberechtigung für das andere Telekommunikationsendgerät dieser (i) ersten und (ii) zweiten Telekommunikationsendgeräte umfasst; und dass dadurch gekennzeichnet ist, dass das Einrichten der Rufhandhabungsberechtigung auf einer Telefonnummer basiert, die über das empfangene Signal erhalten wird, wobei die Rufhandhabungsberechtigung angibt, ob es dem anderen Telekommunikationsendgerät des (i) ersten ...

Signalling a telecommunications terminal through a remote system

Telecommunications services apparatus

A call connection equipment allows selective telephone communication between a user, a secretary and a third party. When an incoming call from a user is detected by a DTMF detector circuit 12 as being valid, the call is forwarded to a secretary or operator, chosen from a set of lists of at least one telephone number, the list being selected according to the calling line identity (CLI) of the incoming call. Call switches 10, 18 and 20 then allow selective connection between at least two of (i) the incoming call from the user, (ii) the secretary, and (iii) a third party whose telephone number may have been specified by the secretary.

Accessing call management on a PBX from an external telephone

An apparatus and methods are disclosed that provide a plurality of telecommunications management features to a telecommunications terminal that is associated with a corresponding terminal through a private branch exchange (PBX). In particular, the illustrative embodiment enables a user to manage the simultaneous use of and interaction between associated telecommunications terminals. This capability can be particularly advantageous when on-premises telecommunications terminals are associated with off-premises telecommunications terminaIs (i.e. one on the PSTN).

System and method for control of business telephone calls over cellular networks

A system for the controlled use of personally owned mobile phones in a business environment is disclosed which is applicable to companies / enterprises with a multi-national presence using existing infrastructure for handling fixed line calls made by/to employees. Routing at least those calls that should or must be recorded / stored via a "Mobile Access Point" MAP 24, preferably in the country/region the phone is currently being used within. Only a local leg of a call traverses a mobile network with the call being recorded as required and routed to its endpoint within/via an existing corporate network / infrastructure / private branch exchange PBX and a least cost routing plan LCR. Additional features include: initiating concurrent voice and/or video connections, or more than one audio/video path, monitoring the states / health of other MAPs, presenting calling party information identifying an alternative number to an originating mobile phone, including a plurality of options which results ...

Signalling a telecommunications terminal through a remote system

SERVICES IN A TELEPHONE SYSTEM

MASKED TELEPHONE SERVICE WITH MASKED TELEPHONE NUMBER

SYSTEM AND METHOD FOR DELIVERING PRIVATE NETWORK FEATURES TO A PUBLIC NETWORK

A method is provided that includes receiving a request from a communication device to establish a communication session with a mobile station. The request is responded to by signaling the mobile station via a cellular data network that a call is being initiated for the mobile station. Signaling information may be exchanged with a voice gateway such that one or more voice circuits are established to accommodate voice data that may propagate between the communication device and the mobile station. A signaling pathway may be established between an Internet protocol private branch exchange (IP PBX) and the mobile station via the cellular data network. The establishment of the signaling pathway is substantially concurrent with the establishment of one or more of the voice circuits such that one or more features associated with a private network are delivered to the mobile station during the communication session.

NETWORK, PRIVATE BRANCH EXCHANGE, AND PBX ADDITIONAL SERVICE STARTING METHOD

There is disclosed a private branch exchange in which an SIP terminal is capable of receiving great variety of services provided by the private branch exchange without upgrading version of software of the SIP terminal itself. A standard SIP protocol control module 17 and an expanded SIP protocol control module 18 are disposed for SIP corresponding terminals, convert signals from an SIP system protocol corresponding terminal into signals of a protocol inside an IP-PBX 1 to transmit the signals to a PBX basic connection process providing module 12, and convert signals from the PBX basic connection process providing module 12 into signals of an SIP system protocol to transmit the signals to the SIP system protocol corresponding terminal. A PBX additional service providing module 11 and the PBX basic connection process providing module 12 provide additional services in response to an hooking operation from the SIP corresponding terminal or an input of a number for starting the service.

AUTHENTICATING VOICE CALLS FROM MOBILE DEVICES

Aspects relate to authorizing mobile devices for PBX-based voice services. A mobile device calls a PBX over a voice channel, and phone number identifier information is obtained and matched to identifier information for devices that known (authorizeable) to use the PBX. If there is one incoming call that matches to a given device, and an authentication token provided over a data channel matches an authentication token associated with that device, then the device is authorized for voice services. Where there are multiple matching calls, those devices are instructed to provide authentication tokens over their voice channels. The devices can detect absence of a data channel and provide authentication tokens over the voice channels; the devices also can wait to receive a call connected response and in the absence of such provide their authentication tokens over the voice channel. Tokens can be requested and downloaded for storage at the devices.

METHOD AND SYSTEM FOR ENHANCED CONFERENCE CALL SECURITY

A method for controlling access by of communication devices to a conference call, the method comprising associating proximity settings with a conference call, the proximity settings indicating a acceptable proximity of other communication devices relative to a selected communication device; sensing by the selected communication device proximity of the other devices within its proximity of the communication device to obtain proximity information; and determining, by a processor, from the obtained proximity information and the proximity settings an action to be performed with reference to the conference call.

SUPPLEMENTAL INFORMATION FOR MOBILE TERMINATED MOBILE INITIATED CALLING

Availability of a call for a mobile device can be signaled over a data channel; to avoid unnecessary airtime charges, an audio channel for the voice call is setup only if a user of the mobile device accepts the call. Responsive to the user accepting the call, the mobile device can signal to a network to establish the audio channel. Establishing the audio channel takes some time. The time in which the audio channel is established is used to output, at the mobile device, supplemental information received over the data channel, such as information about a calling party, such as directory information, organization information, and call history. The outputting of such information during this time period makes a user experience better, because the user is less likely to think that a call has failed by observing an unfilled delay between when the call was accepted through the user interface and when the audio channel is actually available to service the call.

SYSTEMS AND METHODS OF TIMING DTMF TONES FOR TELEPHONY CONTROL

Control and status information between a mobile device and another device can be signaled over a voice channel using DTMF tones, e.g., a pre-defined sequence of DTMF tones can signal a desired message (more generally, a feature code). Tones sent are separated from each other by a time gap (T gap timer). If a receiving device does not receive a sequence of DTMF tones that can be matched to stored definitions of feature codes, then the receiving device generates a negative ACK. Also, if the sending device does not receive either negative or positive ACK, then sending device resends all tones of the feature code after a retry delay (T retry timer). Rather than having the T retry timer start when tones for a feature code start to be transmitted, the T retry timer is started after the T gap timer expires for the last tone of a feature code. Thus, only one timer is running (either T gap or T retry), rather than having multiple timers running concurrently. Race conditions between the timers are ...

METHOD, SYSTEM AND APPARATUS FOR HANDLING A CALL RECEIVED AT A MOBILE COMUNICATION DEVICE

A method, apparatus and system for handling a call received at a mobile communication device, in association with an automated number identification (ANI) number are provided. The ANI number is compared with a list of ANI numbers associated with an applications server, the list stored at the mobile communications device. When the ANI number is not in the list, a tone is provided on the call. When a corresponding tone is detected on the call in response to the tone, the call is handled as a call associated with the applications server and otherwise the call handled as a typical mobile communication call.

PROVISIONING FOR ENTERPRISE SERVICES

Identifying an incoming call as from a mobile device of an enterprise communication system. Creating a first list relating mobile devices of the enterprise communication system with Public Land Mobile Network (PLMN) number of the device. Creating a hashmap comprising keys. Each key comprising the last n digits assigned as a PLMN number to at least one mobile device of the enterprise communication system. The hashmap further comprising a plurality of buckets. Each bucket corresponding to a key, and comprising a second list identifying each enterprise-associated mobile device having a PLMN number ending with the key. Receiving an Automatic Number Identification (ANI) number of a call incoming to the enterprise communication system. Retrieving at least one bucket corresponding to a key comprising the last n digits of the ANI number. Searching the retrieved bucket for the unique identifier associated with the full PLMN number.

SYSTEM AND METHOD FOR REMOTE ACCESS TO A TELEPHONE SWITCHINGSYSTEM USING INTERNET PROTOCOL NETWORKS

Disclosed is a communication system for remote access to a telephone switching system, such as a private branch exchange (PBX) switch located at a company's main office, using an Internet Protocol (IP) network, such as the Internet. The system further comprises a voice to IP gateway coupled to the telephone switching system and the IP network, and a computing device, such as a personal computer, capable of connecting to and communicating with the IP network. By communicating through the IP network and the gateway with the telephone switching system, the computing device gains access to functions supported by the switch, thus providing a remote user of the system with a virtual main office desktop environment.

SYSTEM AND METHOD OF CO-ORDINATING COMMUNICATIONS FOR TELECOMMUTERS

A system and method of providing site-to-site compatibility of telecommunications stations allow users to transparently relocate among a number of different stations, while the apparent locations of the users remain fixed. Co-ordinator modules of a private branch exchange (PBX) establish peerto-peer communications with station-based co-ordinator modules to provide automated routing to the station at which the particular individual is located, while leaving the apparent location of the user fixed at a designated station of the PBX. In one embodiment, the compatibility of stations allows the user to operate from a home-based station, while the apparent location of the user to any calling and called parties is an office-based station that is dedicated to the user. In a second embodiment, the compatibility allows the user to operate from any one of a variety of office stations, while the apparent location remains fixed at one of the office stations. These stations preferably include computers ...

REMOTE ACCESS, EMULATION, AND CONTROL OF OFFICE EQUIPMENT, DEVICES AND SERVICES

A business has a main office (13) which has a controller (225), a plurality of telephones, a plurality of computers, a PBX and/or an ACD (216), and a plurality of corporate resources (220) such as servers, hosts, applications, databases, routers, gateways, switches, a voicemail system, an e-mail system, and facsimile servers. A user at the mai n office (13) has access to the various corporate resources and also has a portable communications device (10), such as a laptop computer, with which to place a call to the controller via a communications link (11) such as the Internet, to send user commands to and receive the resultant status, information, or operation, from, the controller, to access any of the corporate resources and data, and to make calls to and receive communications from outside parties (12). In addition, the user may create a personal profile which causes the controller to forwar d selected communications to him, via the Internet, wherever the user may be. The laptop computer ...

PROCESS OF TELECOMMUNICATION IMPLEMENTING the MEANS Of an ORGANIZATION SUCH AS a COMPANY

Acomodações de dois sistemas de telefonia independentes

CLIENT DEVICE METHOD AND APPARATUS FOR ROUTING A CALL

A telecommunication method, server and system that route an outbound telephone communication initiated by a wireless remote device through an enterprise communication network. The system also routes an incoming call to a device associated with an enterprise communication network to a plurality of telephony devices including wireless devices and other remote devices.

METHOD AND APPARATUS FOR COMMUNICATING VIA VIRTUAL OFFICE TELEPHONE EXTENSIONS

L'invention concerne un système(10) (et un procédé) pour établir de manière sélective une communication avec au moins un dispositif (70) associé à un certain numéro de téléphone servant de poste téléphonique supplémentaire de bureau virtuel. Dans une forme de réalisation préférée, le système (10) comporte une unité (30) de connexion sans fil communiquant avec un réseau (11) d'autocommutateurs privés (PBX) d'entreprise. L'unité (30) de connexion sans fil sert de préférence de passerelle entre le PBX (14) et un ou plusieurs dispositifs de communication à distance, y compris au moins un dispositif (70) sans fil associé à un numéro de téléphone de poste supplémentaire virtuel. Le dispositif (70) sans fil à distance peut être utilisé comme téléphone d'entreprise PBX standard, aussi bien pour des appels internes que des appels externes. De cette manière, les fonctions du réseau (11) PBX (p. ex. messages vocaux, numérotation directe de poste supplémentaire, plan de numérotation d'entreprise, etc ...

MID-CALL FEATURES

A mid-call feature of a voice call server, such as an IP PBX or IP Centrex system, is accessed during a call. During the call with a mobile terminal via a mobile telephone network, a voice call signal associated with a mid-call feature from the mobile terminal is passed over a mobile telephone network to a first communication system. The voice call signal is converted to a data call signal at the first communication system, and the data call signal is transmitted to a second communication system over the data network. The method can also include providing the mid-call feature in response to receipt of the data signal at the second communication system.

Mobile and packet-based call control

A telecommunication approach provides telephone service to subscribers on terminals registered on a mobile network that are consistent with the services provided to those subscribers at terminals on a fixed communication network. For instance, the subscriber on the terminals on the mobile network may have access to mid-call features and private dialing plans that are supported using elements on the fixed network, and calls placed to the subscribers at addresses (e.g., wireline numbers or SIP addresses) on the fixed network may be delivered to their terminals on the mobile network.

Home office communication system and method

A home office communication system (10) has a control and display system (16). A modem (12) is controlled by the control and display system (16) and connected to a telephone line (14). A multiplexer (18) is connected to the modem (12) and multiplexes a plurality of outgoing data streams in a predefined format and demultiplexes an incoming data stream from the modem (12). A speech encoding system (20) generates a plurality of speech packets to form one of the plurality of outgoing data streams. A telephone line control system (22) generates a plurality of control packets forming one of the plurality of outgoing data streams and an information channel (24) forms one of the plurality of outgoing data streams.

Location information for remote user

A remote user will set up a telecommunication from some remote terminal to some remote access server through a telephone network. Such telephone network will provide calling line identity information of said remote terminal to said remote access server while this first telecommunications being identified by said remote access server as being performed by a remote worker. The remote access server will then acknowledge said telecommunications by rejecting it with some tag. The remote access server will also register the received calling line identity information to which it will associate said forwarded tag. After a complete disconnection of the telecommunications, the remote terminal will initiate an Internet protocol session to said remote access server using the received tag. The remote access server will then be able to identify said remote terminal while the identification procedure be based on the use of the registered calling line identity affected to said tag.

System and method for the synchronized transmission of tone sequences

A computer implemented method for transmitting dual tone multi-frequency (DTMF) tones is disclosed. The method includes sending an indication to a mobile device to start a cyclic ring tone including ring and pause periods. The delay incurred to send a DTMF tone to the mobile device is estimated. The server schedules the transmission of the DTMF tone to be received at the mobile device during a pause period of the cyclic ring tone and the DTMF tone is sent as scheduled.

Instant activation and provisioning for telecommunication services on a mobile device

Methods and systems for instant activation of virtual PBX services on a mobile device are disclosed. In one aspect, a user request for activating virtual PBX services is received on a mobile device. An available primary identification number for the virtual PBX services is retrieved from a telecommunication service provider (TSP). A user interface is presented on the mobile device including a first interface portion presenting the available primary identification number and a second interface portion configured to receive a user identifier. Upon receiving the user input specifying the user identifier and while the user interface is still presented on the mobile device, a user instruction for activating the virtual PBX services is received. Upon receiving the user instruction, the user identifier is sent to the TSP. Then, a confirmation is received from the TSP.

Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center

A network system for managing remote agents of a communication center includes a primary server connected to the network the primary server controlling at least one routing point; one or more secondary servers distributed on the network and accessible to the remote agents, the secondary server or servers having data access to agent computing platforms and communication peripherals; and, a software suite distributed in part to the secondary server or servers and distributed in part to one or more agents computing platforms and peripherals, the software suite including protocol for reporting agent status data. The system monitors agents computing platforms and peripherals for activity state through the one or more secondary servers whereupon the one or more secondary servers exchange control messaging and event related data using ISCC protocols with the primary server over the network for intelligent routing purposes.

Method and apparatus for configuring a voice over IP client connection

A method for configuring a connection comprises receiving a request to connect a mobile device having a mobile device type to a communications network including a private branch exchange (PBX) system having a PBX type. Identification information including at least one of the mobile device type and the PBX type is provided. A PBX binding layer is selected based on the identification information. The selected PBX binding layer is provided to the mobile device for interfacing with the PBX system.

System and method for integrating an outgoing cellular call as an enterprise call

In one embodiment, a network node is operable, responsive to receiving a request from an enterprise user to initiate origination of an outgoing cellular call to a called party, for establishing a first call leg to the enterprise user by sending a circuit-switched call that identifies an enterprise address of the enterprise user as a calling line identity. The network node includes functionality for establishing a second call leg to the called party upon receiving an indication from the enterprise user that the first call leg has been established. The first and second call legs are then patched to establish an end-to-end communications path between the enterprise user and the called party, wherein the enterprise address instead of the non-enterprise address is presented to the called party as a calling line identity with respect to the outgoing cellular call from the enterprise user.

Method for supporting the mobility of a subscriber across a communication system

The invention relates to a method for supporting the mobility of a subscriber across a communication system comprising a communication terminal which is associated with a first communication device and can be registered when a log-on procedure is initiated by the input of log-on information relating to the subscriber, a second communication device for providing configuration data of the subscriber, and a packet-oriented network by which means the communication terminal is connected to the first and second communication devices. Once a successful registration has been carried out, the communication terminal is logged off the first communication device and associated with the second communication device.

Method and apparatus for providing quasi mobile telephone service

A telephone system and method allowing a user to set up landline calls using a mobile telephone. A user initiates outgoing calls by inputting into the mobile phone the phone numbers of a remote phone of a called party and a local landline phone convenient for use by the user. A message containing these phone numbers is sent by the mobile telephone to a remote telephone call origination platform, which establishes a bridging connection between the remote phone and the local phone. An incoming call is received by signaling the user of an incoming call on the mobile phone. The user inputs the number of a convenient landline phone into the mobile phone, which in turn signals the remote telephone call origination platform to forward the incoming call to the designated landline phone. The system and method are adaptable to PBX systems. Advantages of both mobile and landline phones are combined, and calling card-like billing/charging can be provided without the inconvenience of inputting calling ...

Method And System For Providing Location Aware Tracking And Services Via An IP Multimedia Residential Gateway

In an IP multimedia gateway, locations corresponding to communicatively coupled communication devices are determined and transmitted to a service provider device (SPD) that provides services to the communication devices. Communication devices receive location based service profiles from the (SPD) based on the determined locations. Services content from the (SPD) is communicated with the communication devices and/or with the (SPD), based on the profiles. The determined locations are received from communication devices which may be local or remote. A device location map is generated to be displayed by communication devices. The gateway may be integrated in an STB/DTV that displays the determined locations. Content is communicated to communication devices based on their location. The (SPD) may provide content and/or control information for communication device services. Locations are associated with client devices for detecting cloned client devices where determined locations are different than associated locations and/or for restricting services based on location.

System and method for optimizing communication

An optimal communication system may include an optimal communication module, executed by a computer system, to ascertain a first and second user's available modes of communication. A first user communication system may allow the first user to link a communication criterion with a preferred mode of communication. A second user communication system may allow the second user to send a message to the first user by the first user's preferred mode of communication.

Method and system to automatically identify unknown identities

The present invention relates to methods, nodes, arrangements and articles of manufacture to automatically identify unknown identities of a target. The method comprises the following steps: positioning indicators indicating presence of a known identity of the target in at least one location are periodically collected; at least one mobile network is interrogated and lists of identities of users located in defined target areas, each area covering at least one of the collected positioning indicators, are fetched; a crosscheck between the fetched lists is performed; a single or restricted number of identities that is common to the fetched lists is identified.

Call center mapping system and method

A call center mapping system and method. Subscriber phone number data and general phone number data are acquired for a geographic area. The subscriber phone number data includes a location code. The general phone number data includes information that associates the number with a carrier type. The subscriber phone number data and the general phone number data are matched to filter and to carrier types that are identified as unreliable predictors of the location of a call center. The filtered data are compared to subscriber address data. The subscriber address data include an address of a subscriber and the location code. The subscriber address data are related to the filtered data 115 using the location code. The resulting data are related to map data to produce geo-encoded map data. The geo-encoded map data relates a physical location to a telephone number and a rate center. A geo-coding processor identifies a rate center boundary by projecting a line between subscriber locations based on the rate center name. The rate center boundary may be rendered on a map that may be graphically displayed or printed.

Methods to authenticate access and alarm as to proximity to location

Methods for authenticating access and providing positional awareness using mobile phones. Embodiments for authenticating access include receiving identification indicia from a person seeking access, sending a message to a person having authority for access, and receiving either a second message indicating that the person has taken an affirmative action to indicate authorization, or a password that was provided in the first message. Access may be computer access or physical access, as examples. Methods of providing positional awareness include obtaining or storing location coordinates, monitoring the location of a mobile phone, and providing an alarm, for example, through a second mobile phone. In a number of embodiments, location coordinates are automatically obtained from Internet websites. In some embodiments, parents can monitor the location of their children to make sure they do not get too close to a reported residence of a registered sex offender, for instance.

Circuit switching user agent system, communicating device, and service providing method used therefor

A circuit switching user agent system includes a service processing device arranged in a home network of an IMS (IP Multimedia Subsystem)/MMD (Multi-Media Domain). The circuit switching user agent system also includes a communication device arranged in a visited network where a mobile terminal has visited, the communication device having a function of interconversion between a UNI (User-Network Interface) signal in a circuit switching network to which the mobile terminal is connected and a signal used in the IMS/MMD.

System and method for managing mobile communications

A device to automatically provide differing information levels according to a predetermined social hierarchy includes a memory and a processor. The memory stores social templates corresponding to unique social signatures and being selectable to provide, for each level of the predetermined social hierarchy, a corresponding differing amount of information to each member of the predetermined social hierarchy and/or a social networking service. The processor receives sensor data from a sensor set which detects sensor data related to an environment of a communication device, creates a detected social signature from the received sensor data, determines which of the social signatures of the social templates has the greatest correspondence with the created social signature, retrieves from the memory the determined one social template having the greatest correspondence, and provides only as much information as allowed in the retrieved social template.

Phone number recognition

Method and system for recognising a numeric or alphanumeric sequence of characters in a document, the sequence conforming to predetermined rules and representing user identifiers for identifying users in a communication system include identifying a country of origin of the document, recalling rules relating to the format of the sequence associated with the determined country of origin, searching the document to identify any sequence in the document satisfying the format and returning any such sequence.

System and method for managing mobile communications

A device to automatically provide differing information levels according to a predetermined social hierarchy includes a memory and a processor. The memory stores social templates corresponding to unique social signatures and being selectable to provide, for each level of the predetermined social hierarchy, a corresponding differing amount of information to each member of the predetermined social hierarchy and/or a social networking service. The processor receives sensor data from a sensor set which detects sensor data related to an environment of a communication device, creates a detected social signature from the received sensor data, determines which of the social signatures of the social templates has the greatest correspondence with the created social signature, retrieves from the memory the determined one social template having the greatest correspondence, and provides only as much information as allowed in the retrieved social template.

Systems and methods for ip and voip device location determination

A method and system for precise position determination of general Internet Protocol (IP) network-connected devices. A method enables use of remote intelligence located at strategic network points to distribute relevant assistance data to IP devices with embedded receivers. Assistance is tailored to provide physical timing, frequency and real time signal status data using general broadband communication protocols. Relevant assistance data enables several complementary forms of signal processing gain critical to acquire and measure weakened or distorted in-building Global Navigation Satellite Services (GNSS) signals and to ultimately extract corresponding pseudo-range time components. A method to assemble sets of GNSS measurements that are observed over long periods of time while using standard satellite navigation methods, and once compiled, convert using standard methods each pseudo-range into usable path distances used to calculate a precise geographic position to a known degree of accuracy.

Recommending information associated with a user equipment or a communication group in a communications system

In an embodiment, a communication device (e.g., a user equipment (UE), a server, etc.) determines one or more current parameters associated with an operating environment of the first UE, and then excludes at least one communication mode from one or more available communication modes to produce a set of communication modes by which a second UE is recommended to contact the first UE. In another embodiment, the communication device selectively recommends communication groups to users of UEs with current operational capabilities similar to characteristics of the recommended communication groups. In another embodiment, a server determines that a threshold number or a threshold percentage of group-members of an existing communication group are friends with a set of users that do not yet belong to the existing communication group, and then recommends that the set of users join the existing communication group.

Method to implement e911 services in ims (ip multimedia subsystem)

Efficient processing and/or routing of emergency calls in an IMS (IP Multimedia Subsystem) for VoIP (Voice over IP) subscribers can be enabled. In one aspect, an E911 profile is generated, for example, by an application server, for each VoIP subscriber based in part on current location information associated with the subscriber, such as, the subscriber's IP address. The E911 profile is pushed to the HSS (Home Subscriber Server) of the IMS. The E911 profile can then be stored in the HSS and can be queried by an E-CSCF (Emergency Call Session Control Function) during emergency call processing. Moreover, when an emergency call is received from the subscriber, the E-CSCF can retrieve the E911 profile associated with the subscriber from the HSS and route the call to an appropriate PSAP (Public Safety Answering Point) based on an analysis of the information in the E911 profile.

Method and system of electronic monitoring

GPS data can be transmitted from a portable electronic device to a central database using either a cellular network or a satellite RF network. Multiple embodiments are capable of executing tools and techniques that automatically determine the network appropriate for given conditions, maximize GPS data transmission coverage, and minimize cost. Using the described technology, it is possible to detect, differentiate between, and utilize networks according to circumstance.

Methods and Systems for Temporarily Sharing Position Data Between Mobile-Device Users

A system for exchanging GPS or other position data between devices for purposes of group activities, child location monitoring, work group coordination, dispatching of employees etc. Cell phones and other wireless devices with GPS receivers have loaded therein a Buddy Watch application that communicates with a remote Buddy Watch Server. The server gets or maintains position data for the wireless devices. When the server receives a request from a first device to set up a temporary position-sharing relationship between it and a second device, the server facilitates symmetrical position sharing between the two devices. While the relationship is active, the server can receive updated position data from one or both devices, and if necessary calculate or recalculate a path based on the updated data. The server can also alert one of the devices should the other move too close to or too far from a specified location. The request message or messages used to establish the temporary position-sharing relationship may include a timeout specifying when the server is to sever the position-sharing relationship.

Managing group of location based triggers

A location-based triggering system and method allow location-based triggers to be created and associated with POI, landmark, and/or location-based information categories comprised of a plurality of POIs, landmarks, and/or location-based information, POI, landmark, and/or location-based information sub-categories, as well as POI, landmark, and location-based information searches. A trigger is created, where the trigger comprises trigger criteria. At least one POI, landmark, and/or location-based information database containing a plurality of POIs, landmarks, and/or location-based information data is monitored for a match between the trigger criteria and at least one POI, landmark, and/or location-based information category. If a match exists, the trigger is activated, thereby executing a related action or event. Furthermore, additional search criteria can be combined with the trigger criteria to enhance the LBT process.

Consumer registration via mobile device

Exemplary embodiments provide systems and methods to receive a transmission that is associated with an identification number and includes a number associated with a land line, determine a physical address based on the number associated with the land line, confirm the physical address that was determined, and associate the physical address with a user account, the user account being identified by the identification number.

Automated voice connection to a best-determined target

An apparatus and method for initiating a voice communication to a best-determined target includes associating a plurality of workers in a worker list with a skills profile for each worker. Upon receiving an assistance request for a task, the worker list can be searched automatically for target contacts having the skill profile best-matching the assistance request. Further search criteria can be compared between the task and the matched target contacts to facilitate the proper selection of the best-matched target contacts. Upon a match, a voice communication is automatically initiating between the requestor to the best-determined target contact.

Information processing apparatus, display method, and display program

This application discloses systems and methods for receiving information associated with a first set of processing instructions and presenting a second icon indicating a change in status of data associated with the first set of processing instructions. A user selection of one of a first icon or the second icon may then be received. The selection of the first icon may cause execution of the first set of processing instructions, whereas selection of the second icon may cause execution of a second set of processing instructions.

Terminal apparatus, method and system for setting up destination and providing infomation

A terminal apparatus, a method and a system for setting up a destination and providing information are provided, in which the terminal apparatus includes a communicator which is configured to communicate with other terminal apparatuses, an input unit which is configured to receive a user command, a display which is configured to display a list including at least one item which corresponds to at least one of the other terminal apparatuses, and a controller which is configured to control the communicator to transmit destination information to a first terminal apparatus which corresponds to a selected item that is selected from among the at least one item included in the displayed list via the input unit. Accordingly, a user is provided with routes to the destination, without having to input address or name of the intended destination on his own terminal apparatus.

System and method for managing emergency requests

A network component is provided. The network component including a component configured such that the network transmits a response message containing an indicator indicating that a first message is an emergency-related request, and such that the network receives a second message containing information associated with a user equipment (UE).

Emergency Call Processing Method and Related Apparatus and System

An emergency call processing method, a related apparatus and system, are used to construct a simplified emergency call center in a disaster site. An embodiment of the present invention includes: receiving, by an emergency call processing terminal receives, through a base station BTS, an emergency call request sent from a user terminal. The call processing terminal seeks, in a locally-stored emergency mobile terminal group, for a mobile terminal of which a session state is idle, and transfers the emergency call request to the mobile terminal through the BTS, so that the user terminal establishes, with the mobile terminal, a call connection.

Mobility call management

A mobility call management service is disclosed that provides enhanced call management functionality for a wireless mobile terminal (MT). Incoming and/or outgoing calls are managed based on an assessment of the degree of motion of the MT, or other available data pertinent to the MT's physical situation, such as but not limited to its location, movement, or rate of movement. The degree of motion or other assessment may be used to determine whether a communication can safely terminate on, originate from, or continue safely on the MT, so as to reduce or remove driver distraction.

Bridge line appearance for location-aware mobile devices

A vPBX server manages calls in a bridged line appearance (BLA) group. A BLA group can include extensions for location-aware mobile devices. The vPBX server contains location based forwarding rules that can be applied together with BLA redirection rules in managing incoming calls. A single extension can appear as a user interface element (e.g., an icon or button) on multiple mobile devices. Using the user interface element, a primary user can view a secondary user's status, including the secondary user's location information. The vPBX server allows the primary user to redirect the incoming calls to devices in accordance with the forwarding rules and the redirection rules.

System and method for alerting a first mobile data processing system nearby a second mobile data processing system

Provided is a fully automated web service with location based services generally involved in transmission of situational location dependent information to automatically located mobile receiving data processing systems. The web service communicates with a receiving data processing system in a manner by delivering information to the device when appropriate without the device requesting it at the time of delivery. There are varieties of configurations made by different user types of the web service for configuring information to be delivered, and for receiving the information. The web service maximizes anonymity of users, provides granular privacy control with a default of complete privacy, and supports user configurable privileges and features for desired web service behavior and interoperability. The web service is fully automated to eliminate human resources required to operate services. Integrated with the web service are enhanced location based services providing map solutions, alerts, sharing of novel services between users, and complete user control for managing heterogeneous device interoperability through the web service.

INFORMATION PROCESSING APPARATUS, DISPLAY METHOD, AND DISPLAY PROGRAM

This application discloses systems and methods for receiving information associated with a first set of processing instructions and presenting a second icon indicating a change in status of data associated with the first set of processing instructions. A user selection of one of a first icon or the second icon may then be received. The selection of the first icon may cause execution of the first set of processing instructions, whereas selection of the second icon may cause execution of a second set of processing instructions. 1. An information processing apparatus comprising: control a display of a plurality of first display objects on a display surface;', 'control, based on information received via a network and associated with at least one first display object of the plurality of first display objects, display of a second display object on the display surface, wherein the second display object is displayed with the at least one first display object at a location on the display surface based on a location of the at least one first display object;', 'execute, in response to selection of the least one first display object, a first process associated with the at least one first display object so as to present a first screen on the display surface; and', 'execute, in response to selection of the second display object, a second process associated with the at least one first display object so as to present a second screen, which is different from the first screen, and including information associated with the received information on the display surface., 'a processor configured to2. The information processing apparatus according to claim 1 , wherein the received information comprises one or more unread electronic messages.3. The information processing apparatus according to claim 1 , wherein:the received information comprises a data feed, andthe second display object indicates a new arrival for the data feed.4. The information processing apparatus according to claim 3 , ...

INSTANT ACTIVATION AND PROVISIONING FOR TELECOMMUNICATION SERVICES ON A MOBILE DEVICE

Methods and systems for instant activation of virtual PBX services on a mobile device are disclosed. In one aspect, a user request for activating virtual PBX services is received on a mobile device. An available primary identification number for the virtual PBX services is retrieved from a telecommunication service provider (TSP). A user interface is presented on the mobile device including a first interface portion presenting the available primary identification number and a second interface portion configured to receive a user identifier. Upon receiving the user input specifying the user identifier and while the user interface is still presented on the mobile device, a user instruction for activating the virtual PBX services is received. Upon receiving the user instruction, the user identifier is sent to the TSP. Then, a confirmation is received from the TSP. 1receiving a user request for activating a subset of virtual PBX services on a mobile device;retrieving an available primary identification number for the subset of virtual PBX services from a telecommunication service provider (TSP); a first interface portion presenting the available primary identification number; and', 'a second interface portion configured to receive a user identifier;, 'presenting a user interface on the mobile device having one or more of the following interface portionsreceiving user input specifying the user identifier from the second interface portion;while the user interface is still presented on the mobile device, receiving a user instruction for activating the subset of virtual PBX services;upon receiving the user instruction, sending the user identifier to the TSP; andreceiving a confirmation from the TSP indicating that the subset of virtual PBX services has been successfully activated.. A method for instant activation of virtual PBX services on a mobile device, comprising: This is a continuation of U.S. application Ser. No. 14/484,744, filed on Sep. 12, 2014, which is a ...

METHOD AND APPARATUS FOR UTILIZING CALLEE INFORMATION AND LOCATION BEFORE CALL ESTABLISHMENT

The present disclosure relates to providing user information. In a method for requesting user information of an information requesting device in a mobile communication system, the method includes selecting a callee from a user, acquiring a user identifier (ID) of the selected callee, transmitting a user information request for the selected callee and the user ID to a relay server, evaluating whether an admission message is received from the relay server, and if the admission message is received, receiving user information from the relay server. 1. A method for providing user information in an electronic device , the method comprising:in response to detecting a user input, selecting, while displaying information on at least one user registered to a phone book, a first user among the at least one user using a display of the electronic device;in response to selecting the first user, transmitting, to a first electronic device corresponding to the first user, information for requesting information on a status of the first user, using a communication interface of the electronic device; andin response to receiving the information of the status of the first user from the first electronic device, displaying the information on the status of the first user using the display.2. The method of claim 1 , wherein displaying the information of the status of the first user further comprises displaying a representation indicating whether the first user is currently in a status capable of performing a call.3. The method of claim 1 , wherein displaying the information of the status of the first user further comprises displaying claim 1 , with a phone number of the first user claim 1 , an icon corresponding to a function for establishing a call with the first electronic device.4. The method of claim 1 , wherein displaying the information of the status of the first user comprises displaying information on a status set by the first user and a location in which the first user is currently ...

SOCIAL REMINDERS

Techniques for providing reminders based on social interactions between users of electronic devices are described. Social reminders can be set to trigger based on social interactions of users. For example, a user may request to be reminded to discuss a certain discussion topic with a particular phonebook contact, when the user next encounters the contact. 125-. (canceled)26. An electronic device comprising:one or more processors: receive input representing user instruction to provide a reminder in the future, the instruction identifying an entity; and', detect, by a microphone of the electronic device, an audio input;', 'identify, in the detected audio input, a voice corresponding to the entity; and', 'in response to identifying the voice, provide the reminder., 'after receiving the input], 'memory storing computer-readable instructions, which when executed by the one or more processors, cause the one or more processors to27. The device of claim 26 , wherein identifying the voice corresponding to the entity is performed using a voiceprint of the entity stored in association with the electronic device.28. The device of claim 26 , wherein the computer-readable instructions further cause the one or more processors to:determine whether an external electronic device associated with the entity is within a threshold proximity; andin accordance with a determination that the external electronic device is within the threshold proximity, provide the reminder.29. The device of claim 26 , wherein providing the reminder comprises causing the reminder to be provided on an external electronic device associated with the entity.30. The device of claim 26 , wherein providing the reminder comprises providing an audio output.31. The device of claim 26 , wherein providing the reminder comprises providing visual output on a display of the electronic device.32. The device of claim 26 , wherein the computer-readable instructions further cause the one or more processors to:send an ...

SYSTEMS AND METHODS FOR IP AND VOIP DEVICE LOCATION DETERMINATION

A method and system for precise position determination of general Internet Protocol (IP) network-connected devices. A method enables use of remote intelligence located at strategic network points to distribute relevant assistance data to IP devices with embedded receivers. Assistance is tailored to provide physical timing, frequency and real time signal status data using general broadband communication protocols. Relevant assistance data enables several complementary forms of signal processing gain critical to acquire and measure weakened or distorted in-building Global Navigation Satellite Services (GNSS) signals and to ultimately extract corresponding pseudo-range time components. A method to assemble sets of GNSS measurements that are observed over long periods of time while using standard satellite navigation methods, and once compiled, convert using standard methods each pseudo-range into usable path distances used to calculate a precise geographic position to a known degree of accuracy. 1. A method of verifying a previously determined position of a device connected to a network relative to a fixed coordinate system , said method comprising the steps of:determining position of said device relative to said fixed coordinate system;gathering a first set of information regarding attachment of said device to said network indicative of an attachment to said network at said determined position;storing said first set of gathered information;receiving a request for location information of said device;gathering a second set of information regarding attachment of said device to said network indicative of a unique attachment to said network;comparing said first set of information to said second set of information; andverifying in near real time that said device is at said previously determined position if said comparison results in surpassing a predetermined threshold of characteristic similarity.2. A method as set forth in claim 1 , wherein said method is performed at ...

MOBILE DEVICE NOTIFICATION THAT UTILIZES ENVIRONMENTAL INFORMATION

A method that generates notifications for mobile devices based on environmental factors includes detecting an event, determining at least one environmental factor value, and generating a notification based at least partly on the event and the at least one environmental factor value. Notifications for mobile devices are identified, generated, and/or modified based on environmental factors such as location, position, orientation, and proximity to other devices. User feedback may be received and used to generate and update notification profiles. 1. A method that generates notifications based on environmental factors , the method comprising:detecting an event;determining at least one environmental factor value; andgenerating a notification based at least partly on the event and the at least one environmental factor value.2. The method of further comprising identifying a profile that matches the at least one environmental factor value.3. The method of claim 2 , wherein the profile comprises a set of environmental factor values and a set of notification attributes.4. The method of claim 3 , wherein the set of notification attributes comprises a type that is associated with at least one of an audible claim 3 , visible claim 3 , and tactile feedback element.5. The method of further comprising receiving feedback regarding the notification.6. The method of claim 1 , wherein the environmental factor values are related to at least one of a location claim 1 , position claim 1 , orientation claim 1 , proximity claim 1 , light level claim 1 , and audio level.7. The method of claim 1 , wherein the event comprises receipt of one of a phone call claim 1 , a text message claim 1 , an electronic message claim 1 , and an alarm.8. A server that generates notifications based on environmental information claim 1 , the server comprising:a processor to execute a set of instructions; and detecting an event;', 'determining at least one environmental factor value; and', 'generating a ...

METHOD AND DEVICE FOR SETTING UP A VOICE CALL

The present invention relates to a method and a network device for setting up a voice call. The invention further relates to computer programs and computer program products comprising computer readable medium having the computer programs stored thereon. In a first aspect of the invention a method of setting up a voice call between a first party and a second party is provided. The method comprises acquiring information pertaining to at least one detected state of at least one of the first and the second party, determining whether the acquired information pertaining to the at least one detected state of the at least one of the first and the second party satisfies at least one criterion of a scheduling policy for setting up the voice call; and if so causing the voice call to be set up between the first party and the second party. 1. A mobile terminal for setting up a voice call between a first party associated with the mobile terminal and a second party , the mobile terminal comprising: detect that the first party is engaged in an activity of cycling between different applications executed on the mobile terminal or different websites accessed by the mobile terminal,', 'determine whether the detected activity satisfies a criterion of a scheduling policy for setting up the voice call, and', 'initiate setup up of the voice call through a communication network between the first party and the second party based on the determination that the detected activity satisfies the criterion., 'a processor and a memory comprising executable instructions that when executed by the processor cause the processor to'}2. The mobile terminal of claim 1 , wherein the memory further comprises executable instructions that when executed by the processor further cause the processor to determine whether the scheduling policy stipulates that a current time is a time when the second party wishes to be called and/or a time when the first party wishes to make a call claim 1 , andinitiate setup of the ...

METHOD FOR ASSOCIATING A PBX EXTENSION WITH A USER ACCOUNT OF A CLOUD SERVICE APPLICATION

A method for associating a PBX extension () with a user account (), the method comprising: (S) receiving an association request comprising a PBX extension telephone number from a user account (), (S) sending an association code to the user account (), (S) sending to the PBX central unit (), a command to connect the PBX extension () to the IVR application (), (S) receiving through the IVR application (), an association code from the PBX extension (), (S) if the association code received from the PBX extension () is the same as the association code sent to the user account () enabling the control of the PBX extension () from the user account () through the CTI link (). 1. Method for associating a PBX extension with a user account of a cloud service application for controlling PBX extensions ,the cloud service application for controlling PBX extensions being provided by a cloud infrastructure, the cloud infrastructure comprising at least a cloud service server,the PBX extension belonging to a PBX system, the PBX system further comprising a PBX central unit connecting PBX extensions to a Public Switched Telephone Network,the PBX central unit and the cloud service server being connected through a computer telephony integration—CTI—link over an Internet Protocol network, the cloud infrastructure further providing an interactive voice response—IVR—application available to the PBX extensions over the PSTN network, [{'b': '1', '(S) receiving, at the cloud service server, an association request from a user account, the association request comprising a PBX extension telephone number,'}, {'b': '2', '(S) sending, from the cloud service server, an association code to the user account,'}, {'b': '4', '(S) sending, from the cloud service server to the PBX central unit, a command to monitor the PBX extension associated to the PBX extension telephone number,'}, {'b': '6', '(S) sending, from the cloud service server to the PBX central unit, a command to connect the PBX extension ...

PRESENTATION OF SEARCH RESULTS TO MOBILE DEVICES BASED ON VIEWING HISTORY

A system for presenting targeted search results to a mobile communication facility, where the search results are based on a viewing history of audio content consumed by a user on a mobile communication facility, the audio content delivered by a carrier of cellular services to the mobile communication facility. Upon receiving a query from the mobile communication facility the system determines whether the query is contextually more relevant to audio content than search results unrelated to the audio content based on the viewing history. This determination is used to direct the mobile communication facility to prioritize a search result from the query based on the search result being related to the audio content consumed by the user, over search results from the query unrelated to the audio content consumed by the user. 1. One or more non-transitory computer readable device having stored thereon instructions which , when executed by one or more processors of the one or more computers , cause the one or more computers to:obtain a viewing history of audio content consumed by a user on a mobile communication facility, the audio content delivered by a carrier of cellular services to the mobile communication facility;receive from the mobile communication facility a query;determine that the query is contextually more relevant to the audio content than search results unrelated to the audio content based on the viewing history; anddirect the mobile communication facility to prioritize a search result from the query, wherein the prioritization is based on the search result being related to the audio content consumed by the user, over search results from the query unrelated to the audio content consumed by the user.2. The one or more non-transitory computer readable device of claim 1 , wherein the instructions further cause the one or more computers to:present one or more search results based on a downloading history of audio content from the carrier.3. The one or more non- ...

VENUE OWNER-CONTROLLABLE PER-VENUE SERVICE CONFIGURATION

There are provided measures for venue owner-controllable per-venue service configuration. Such measures could comprise configuring a per-venue service model of services of a network operator for terminal devices of subscribers of the network operator on the basis of an input by a venue owner of a venue, the per-venue service model including at least one configurable parameter for defining a venue-based service for terminal devices of subscribers residing in a specified venue area of the venue, and controlling provision of services of the network operator to terminal devices or subscribers of terminal devices in accordance with the per-venue service model depending on applicability thereof for the service provision. 166.-. (canceled)67. A method comprisingconfiguring a per-venue service model of services of a network operator for terminal devices of subscribers of the network operator on the basis of an input by a venue owner of a venue, the per-venue service model including at least one configurable parameter for defining a venue-based service for terminal devices of subscribers residing in a specified venue area of the venue, andcausing implementation of the configured per-venue service model for service provision for at least one of a network device of the network operator and a terminal device of a subscriber of the network operator.68. The method according to claim 67 , wherein the venue area is specified by at least one ofone or more cells of a network of the network operator, together with their associated one or more location areas,a dedicated location area comprising one or more cells of a network of the network operator, anda dedicated geographical area definition comprising a geographical center and a radius.69. The method according to claim 67 , wherein configuring the per-venue service model comprisesaccessing a configuration tool for the per-venue service model by the venue owner using at least one of a predefined port, address, username, password, ...

DOORBELL COMMUNICATION SYSTEMS AND METHODS

The disclosure includes a method for using a doorbell system to detect a presence of a visitor. The doorbell system can comprise a doorbell having a speaker, a microphone, a camera, and a button. The method can include detecting, by the doorbell system, the presence of the visitor while the visitor is located outside a building to which the doorbell is attached. The building can include a door having a lock that is configured to fasten the door to inhibit unauthorized entry into the building. In response to detecting the presence of the visitor, the method can include the step of actuating, by the doorbell system, a first appliance associated with the building. 1. A method for using a doorbell system to detect a presence of a visitor , the doorbell system comprising a doorbell having a speaker , a microphone , a camera , and a button , wherein the button is configurable to enable the visitor to sound a chime , the method comprising:detecting, by the doorbell system, the presence of the visitor while the visitor is located outside a building to which the doorbell is attached, wherein the building comprises a door having a lock that is configured to fasten the door to inhibit unauthorized entry into the building; andin response to detecting the presence of the visitor, actuating, by the doorbell system, a first appliance associated with the building.2. The method of claim 1 , wherein actuating the first appliance comprises actuating claim 1 , by the doorbell system claim 1 , a camera to record video and/or audio of an entryway located adjacent the doorbell.3. The method of claim 2 , in response to detecting claim 2 , by the doorbell system claim 2 , the presence of the visitor claim 2 , the method further comprising actuating claim 2 , by the doorbell system claim 2 , a second appliance associated with the building.4. The method of claim 3 , wherein actuating the second appliance associated with the building comprises pausing claim 3 , by the doorbell system claim 3 , ...

Audible alerts for co-located devices

A user may have multiple devices that are associate with a single user address such as an email address, a telephone number, a user name, a user ID, etc. When a communication is addressed to the single user address, a location of each of the devices is determined, and any devices that are co-located within a common geographic area are identified. For those devices within the common geographic area, one of the devices is selected and instructed to play an audible alert. The other devices within the common geographic area are not instructed or are specifically instructed not to play the audible alert. All of the user's multiple devices may present a visual alert.

Telephony usage derived presence information

The present invention relates to a mechanism for providing state information, which bears on the presence of a telephone user, to a presence system. The state information is derived by monitoring events relating to telephony use. Once derived, the state information is directly or indirectly sent to a presence service, which provides presence information to applications requiring such information about the telephone user. The state information preferably bears on the presence, absence, or availability of the telephone user based on their interaction with a telephony device or function. In one embodiment, a telephony switching system is configured to monitor events associated with a telephony device or function and send messages to a presence service over a packet-switched network when the state of the telephony device or function changes. In another embodiment, an IP telephone system is configured to provide state information to the presence service.

Self Adapting Haptic Device

Methods and apparatuses are disclosed that allow an electronic device to autonomously adapt one or more user alerts of the electronic device. For example, some embodiments may include a method for operating a haptic device including driving a haptic device using a control signal, measuring a frequency related to the operation of the haptic device and comparing the measured frequency with a target frequency. A control signal is adjusted based on the comparison to drive the haptic device to the target frequency.

Apparatus and method for managing communications

An apparatus and a method for managing communications, wherein the apparatus includes an input component adapted to receive signaling information from a caller communication terminal that is trying to establish a connection with a called communication terminal which is unavailable, an output component adapted to send at least a non-availability message to the caller communication terminal, and a processor configured for determining attempting information on the basis of data generated by the caller communication terminal during a communication attempt, and generating, on the basis of the signaling information and the attempting information, the non-availability message or at least a configuration message allowing the communication between said caller and called communication terminals.

System and Method for Alerting a First Mobile Data Processing System Nearby a Second Mobile Data Processing System

Provided is a fully automated web service with location based services generally involved in transmission of situational location dependent information to automatically located mobile receiving data processing systems. The web service communicates with a receiving data processing system in a manner by delivering information to the device when appropriate without the device requesting it at the time of delivery. The web service maximizes anonymity of users, provides granular privacy control with a default of complete privacy, and supports user configurable privileges and features for desired web service behavior and interoperability. The web service is fully automated to eliminate human resources required to operate services. Integrated with the web service are enhanced location based services providing map solutions, alerts, sharing of novel services between users, and complete user control for managing heterogeneous device interoperability through the web service. 1. A data processing method comprising:initiating, by a first mobile data processing device, a deliverable content message related to an item of interest, the setting including specifying a region where the item is located;determining, by a server data processing system, a situational location of a second mobile data processing device, the situational location determined by proximity of the second mobile data processing device to an antenna station in the region;determining, by the server data processing system, whether there is a predefined relationship between the first mobile data processing device and the second mobile data processing device that is known to the first and the second mobile data processing devices; determining, by the server data processing system, the deliverable content message as being relative to the predefined relationship and the region; and', 'sending, by the server data processing system, the deliverable content message to the second mobile data processing device., 'responsive ...

Method and Apparatus For Do Not Disturb Message Delivery

A computer implemented method includes detecting a vehicle state for which a user is to be notified. The method also includes sending a notification for a user regarding the vehicle state. The method further includes receiving a response that a do not disturb mode is enabled for the user. The method additionally includes queuing the notification for later delivery. The method also includes re-sending the notification for the user at a later point in time than when an original notification was sent. 1. A system comprising:a processor configured to:present a plurality of charge-related events for which notification is provided;receive input defining delivery criteria for delivering the notification for one or more of the events, including a delivery strategy during a do-not-disturb period;determine occurrence of one or more of the events during vehicle charging; anddeliver the notification for the determined event in accordance with the received delivery criteria.2. The system of claim 1 , wherein the delivery criteria includes an always-deliver criteria.3. The system of claim 1 , wherein the delivery criteria includes a queue-for-delivery criteria.4. The system of claim 3 , wherein the queue-for-delivery criteria includes a queued-message delivery condition for delivering queued messages.5. The system of claim 1 , wherein the delivery criteria includes a charge-state dependent delivery criteria.6. The system of claim 1 , wherein the delivery criteria includes a preferred notification delivery method claim 1 , and wherein the processor is configured to deliver the notification utilizing the preferred method.7. A computer-implemented method comprising:presenting a plurality of charge-related events for which notification is provided;receiving input defining delivery criteria for delivering the notification for one or more of the events, including a delivery strategy during a do-not-disturb period;determining occurrence of one or more of the events during vehicle ...

Apparatus and method for using an intelligent network for analyzing an event external to a signaling network

A system and method in an intelligent network are provided for analyzing an event external to the intelligent network. A set of intelligent network subscribers is selected in a selected geographic area. Next, signal message data is obtained from a signaling network in the intelligent network, wherein the signal message data indicates status of subscribers in the set of intelligent network subscribers. External data related to the selected geographic area is obtained, wherein the external data is external to the intelligent network. The signal message data and the external data are then fused to produce synthetic data. In response to the synthetic data, an alert of an external event is produced. The alert can be graphically represented on a display.

Systems and methods for tracking and responding to mobile events in a relationship management system

A method and apparatus for tracking and responding to mobile events in a relationship management system is described. The method may include detecting a mobile event associated with a user of a relationship management system. Furthermore, the method may include analyzing the mobile event to determine at least one relationship management process associated with the user for which the mobile event is related. The method may also include generating one or more relationship management system notifications for transmission to the mobile device of the user prior to initiation of the mobile event, and generating one or more relationship management suggestions or relationship management system notifications for transmission to the mobile device of the user after a termination of the mobile event.

System and Method for Managing Emergency Requests

A network component is provided. The network component including a component configured such that the network transmits a response message containing an indicator indicating that a first message is an emergency-related request, and such that the network receives a second message containing information associated with a user equipment (UE).

TELEPHONE CONTROL SYSTEM, TELEPHONE CONTROL METHOD, AND PROGRAM

A telephone control system () is provided with a person determination unit () that determines a target person based on a caller number included in a call, a position determination unit () that determines a position of the target person using presence information of a person in a facility, and a control unit () that controls a telephone allowed to ring based on the position of the target person determined by the position determination unit (). 1. A telephone control system comprising:a person determination unit that determines a target person based on a caller number included in a call;a position determination unit that determines a position of the target person using presence information of a person in a facility; anda control unit that controls a telephone allowed to ring, based on the position of the target person determined by the position determination unit.2. The telephone control system according to claim 1 , further comprising:a presence information generation unit that generates the presence information based on a result of face recognition using an image of the person in the facility.3. The telephone control system according to claim 1 , further comprising:a target person information generation unit that generates target person information defining a target person for each caller number based on a record of responding to a person related to each caller number,wherein the person determination unit determines the target person corresponding to the caller number included in the call based on the target person information.4. The telephone control system according to claim 3 ,wherein the target person information generation unit generates the target person information based on a history of a responder for each caller number.5. The telephone control system according to claim 4 ,wherein the target person information generation unit decides the target person for each caller number based on a statistical value of durations of a call for each responder obtained from ...

CONTENT PUBLISHING SYSTEMS AND METHODS

A system for publishing digital content is described which, in one embodiment, includes a beacon device associated with a first user configured to transmit identification information and information indicating its current position. A browsing device includes a display configured and adapted to display to a second user a representation of a local geographical area, and to selectively display to the second user content information associated with the first user, based at least in part on whether the location of the beacon device is within the local geographical area. 150-. (canceled)51. A method for publishing digital content by a landscape service system comprising:receiving, from a mobile electronic device, a display request, the display request comprising an indication of a geographic area;retrieving, based at least in part on the indication of the geographic area included the display request, content information associated with at least one registered location managed by the landscape service system;generating, based on one or more policies, a display response comprising a representation of the geographic area and the content information, wherein at least a first policy of the one or more policies is provided to the landscape service system by a user of the mobile electronic device; andtransmitting, to the mobile electronic device, the display response.52. The method of claim 51 , wherein retrieving the content information comprises:determining that the at least one registered location is within the geographic area indicated by the display request; andretrieving, based on the determination, the content information associated with the at least one registered location.53. The method of claim 51 , wherein the indication of the geographic area comprises an indication of a local geographic area associated with the mobile electronic device.54. The method of claim 51 , wherein the indication of the geographic area comprises an indication of a current location of the ...

SYSTEM AND METHOD FOR GEO-LOCATION BASED MEDIA RECORDING FOR A CONTACT CENTER

A system and method for recording media for a contact center includes establishing via a processor in a first geographic location, a communication session between first and second communication devices. The processor determines that media exchanged during the media session is to be recorded. The processor identifies a second geographic location associated with a resource involved in the media session, and identifies a media controller associated with the second geographic location. The media controller bridges the media path between the first and second communication devices, and the media exchanged during the media session is recorded. 1. A method for recording media for a contact center comprising:establishing via a processor in a first geographic location, a communication session between first and second communication devices;determining by the processor that media exchanged during the media session is to be recorded;identifying by the processor a second geographic location associated with a resource involved in the media session; andidentifying by the processor a media controller associated with the second geographic location, wherein a media path between the first and second communication devices is bridged by the media controller.2. The method of claim 1 , wherein the resource is selected from a group consisting of the second communication device claim 1 , route point claim 1 , and trunk transporting an inbound call from the first communication device.3. The method of claim 1 , wherein the resource is identified via a directory number.4. The method of claim 3 , wherein the identifying of the second geographic location includes:identifying the directory number of the resource;determining whether the directory number is tagged with a geographic location; andretrieving the geographic location tagged to the directory number.5. The method of claim 1 , wherein the communication session is an Internet telephony session claim 1 , and the media is voice media.6. The ...

METHOD, APPARATUS, AND SYSTEM FOR ALLOCATING PHONE NUMBER

A method, an apparatus and a system for allocating a phone number are disclosed. the method includes: receiving, by an SIP server, an automatic number negotiation request packet sent by an IP phone terminal; allocating, by the SIP server, a corresponding IP phone number to the IP phone terminal according to the received automatic number negotiation request packet; and returning, by the SIP server, the allocated IP phone number to the IP phone terminal, so that the IP phone terminal performs a login by using the IP phone number. The method, apparatus and system can improve efficiency and operability of deploying IP phone numbers for a large quantity of IP phone terminals. 1. A method for allocating a phone number , the method comprising:receiving, by a Session Initiation Protocol (SIP) server, an automatic number negotiation request packet sent by an Internet Protocol IP phone terminal;allocating, by the SIP server, a corresponding IP phone number to the IP phone terminal according to the received automatic number negotiation request packet; andreturning, by the SIP server, the allocated IP phone number to the IP phone terminal, so that the IP phone terminal performs a login by using the IP phone number.2. The method according to claim 1 , wherein allocating claim 1 , by the SIP server claim 1 , a corresponding IP phone number to the IP phone terminal according to the received automatic number negotiation request packet comprises:reading, by the SIP server, the received automatic number negotiation request packet, wherein the automatic number negotiation request packet comprises: IP phone terminal identifier information and IP phone terminal authentication information;authenticating, by the SIP server, the IP phone terminal according to the IP phone terminal authentication information read from the automatic number negotiation request packet; andallocating, by the SIP server according to a preset number allocation algorithm, a corresponding IP phone number to the IP ...

POSITIONING MOBILE TERMINAL BASED ON ELECTROMAGNETIC SIGNALS

Example positioning techniques include: generating an initial particle set, randomly allocating different moving step lengths for each particle in the initial particle set, updating position information of each particle at a previous moment to obtain a current particle set, rating usability of each particle according to position information of each particle in the current particle set and a signal fingerprint received at a current moment, acquiring a moving step length of each particle having a rating higher than a first predetermined threshold in the current particle set, and updating a moving step length of each particle having a rating lower than the first predetermined threshold according to the acquired moving step length. The techniques of the present disclosure obtain a moving step length closest to the actual step length of a person, and update the moving step length in time with the change of the step length of the person. 120-. (canceled)21. A method for determining a step length of an entity associated to a radio frequency (RF) node , comprising:receiving a signal propagation parameter of the RF node measured at a first time point;determine a set of first position points based on the signal propagation parameter of the RF node measured at the first time point;assigning a set of candidate moving step lengths to the first position points;receiving a signal propagation parameter of the radio frequency (RF) node measured at a second time point;determining a number of steps made by the entity from the first time point to the second time point;obtaining a set of second position points based on the first position points, the number of steps and the set of candidate moving step lengths assigned to the first position points; andanalyzing the second position points based on the signal propagation parameter of the RF node received at the second time point to determine a step length of the entity.22. The method of claim 21 , wherein the signal propagation parameter ...

Real-time crime center solution with text-based tips and panic alerts

A cloud-based real-time crime center with dispatch directed digital media payloads configured to support both emergency dispatchers and emergency responders responding to an incident requiring assistance. The new dispatch system is “cloud-based” in that it provides a central hub or repository for gathering live video streams and data streams that are processed to fuse them together to provide a map-based interface for the dispatcher to access via a desktop or other computing station at a central agency location and for the responders in the field to access via vehicle-mounted or portable client devices. The dispatch system processes the video and data streams to generate a dispatch directed payload that includes data and video relevant to the identified incident and that can be readily communicated (due to its reduced or controlled size) to field responders to make their response more effective and to increase both the safety of the responders and those involved in the incident.

METHOD AND DEVICE FOR SETTING UP A VOICE CALL

The present invention relates to a method and a network device for setting up a voice call. The invention further relates to computer programs and computer program products comprising computer readable medium having the computer programs stored thereon. In a first aspect of the invention a method of setting up a voice call between a first party and a second party is provided. The method comprises acquiring information pertaining to at least one detected state of at least one of the first and the second party, determining whether the acquired information pertaining to the at least one detected state of the at least one of the first and the second party satisfies at least one criterion of a scheduling policy for setting up the voice call; and if so causing the voice call to be set up between the first party and the second party. 1. A method performed by a network device of setting up a voice call between a first party and a second party , comprising:acquiring information pertaining to at least one detected state of at least one of the first and the second party;determining whether the acquired information pertaining to the detected at least one state of the at least one of the first and the second party satisfies at least one criterion of a scheduling policy for setting up the voice call; and if socausing the voice call to be set up between the first party and the second party.2. The method according to claim 1 , wherein the acquiring of information comprises:acquiring information pertaining to at least one detected state of the first party and to at least one detected state of the second party; wherein the determining comprises:determining whether the acquired information pertaining to the at least one state of the first party satisfies the at least one criterion of the scheduling policy for setting up the voice call and whether the acquired information pertaining to the at least one state of the second party satisfies the at least one criterion of the scheduling ...

Real-time crime center solution with dispatch directed digital media payloads

A cloud-based real-time crime center with dispatch directed digital media payloads configured to support both emergency dispatchers and emergency responders responding to an incident requiring assistance. The new dispatch system is “cloud-based” in that it provides a central hub or repository for gathering live video streams and data streams that are processed to fuse them together to provide a map-based interface for the dispatcher to access via a desktop or other computing station at a central agency location and for the responders in the field to access via vehicle-mounted or portable client devices. The dispatch system processes the video and data streams to generate a dispatch directed payload that includes data and video relevant to the identified incident and that can be readily communicated (due to its reduced or controlled size) to field responders to make their response more effective and to increase both the safety of the responders and those involved in the incident.

System for Limiting Mobile Phone Distraction in Motor Vehicles and / or within fixed locations

A system that utilizes a remote device that is capable of transmitting speed, velocity, instantaneous velocity, angular velocity, acceleration, deceleration or other means of data to wirelessly notify a mobile handset that the vehicle is in motion or is traveling at a speed, velocity, instantaneous velocity, angular velocity, acceleration, deceleration greater than zero without using the cellular signal, gps data, or on board diagnostic computer or other direct or indirect link to vehicle mechanical, electrical mechanical or computer derived speed data. This system, or an embodiment thereof shall be universally compatible with all vehicles including passenger vehicles, commercial vehicles, busses, trains, airplanes, boats, construction equipment or otherwise where it is desirable to limit distractions from a personal communication device. 1. A system for limiting mobile phone distraction in motor vehicles and within fixed locations , executed by a machine , comprising: the vehicle transmitter consists of a printed circuit board (PCB) with the capability through a sensor, or a variety of sensors of singular or multiple technologies to detect or predict driver and/or passenger entry or occupancy and initiate a sequence to wake itself;', "the vehicle transmitter has the capability through a transmitter, or a variety of transmitters to broadcast the vehicle's speed, velocity, instantaneous velocity, angular velocity, acceleration, deceleration or other data that can be used to determine if a vehicle is in motion;", "the mobile receiver is connected to a mobile device as part of the original equipment integrated into the mobile device's circuit board, or installed in the mobile device after manufacture for receiving transmitted signals from the vehicle transmitter;"], 'a vehicle transmitter;'}the mobile device itself will limit operation based on predefined settings that are defined by the device's owner;the vehicle transmitter programmatically sends commands to the ...

DYNAMIC VOIP LOCATION SYSTEM

A system for determining dynamically any given registered wireless device VoIP location, whereby the dynamic method reports the VoIP address return path as being the VoIP Location into a database. Applications of the system can access the database to contact each individual, specific, fixed or wireless device by VoIP for any data exchange. 1. A system for detecting or determining any given “VoIP location” of any “VoIP enabled device registered to the system” by extracting any such device's “VoIP address or return path” and storing it and updating it in one or more accessible databases , in which: (a) the system is adapted to receive VoIP communications from multiple VoIP enabled devices; (b) the system enables access to information in one or more databases; (c) the system is capable of extracting and reporting dynamically the “VoIP address or return path” and all associated information from each incoming data communication from any “VoIP enabled device registered to the system” into a database(s) associated with each corresponding registered VoIP enabled device user account; (d) the system is capable of extracting a specific “VoIP address or return path” and all associated information corresponding to a specific registered VoIP enabled device user account from the system accessible database(s) and communicating with each specific VoIP enabled device registered to the system through each specific “VoIP address or return path”.2. The system of where the “VoIP enabled device registered to the system” incorporates a “software module” claim 1 , downloadable to the VoIP enabled device claim 1 , which at certain time intervals authenticates and connects to a server which is part of the system.3. The system of where the server then authenticates if it's a registered VoIP device user and extracts the “VoIP address or return path” and stores this data into the registered VoIP enable device user account as the “VoIP location” and the server can at any time send data to any ...

Communication system

In a communication system of the present invention, a mobile communication terminal 100 includes: a used device information storing means 101 for previously associating and storing designated location information and used device information specifying a communication device to be used depending on a location; a location information acquiring means 102 for acquiring location information representing a location of the terminal itself; and a used device information transmitting means 103 for transmitting the used device information associated with the designated location information corresponding to the acquired location information, to a connection control device. Moreover, the connection control device 200 includes a connection controlling means 201 for considering a communication device corresponding to the used device information transmitted from the mobile communication terminal as a communication device to be used by a user operating the mobile communication terminal having transmitted the used device information, and performing connection control of the communication device.

Method for Presenting Additional Information about a Telecommunication User

A method and system for presenting additional information about a user are provided. The user may be a calling party or a called patty. A request for information in addition to the information normally contained in the caller ID may be constructed and sent to a repository of additional information that returns the additional information. If the user is a calling party, the additional information may be presented on the called party's communication device. If the user is a called party, the additional information may be presented on the calling party's communication device. A system including the repository may receive the request. An authoring and editing component of the system may allow the user or others to edit the additional information about the user. The system may select and send the additional information based on a set of parameters in the request and the access type of the requestor. 1. A method for providing additional information about a party to a telephone call , the method comprising:identifying, with a computer, a first party to the telephone call using caller identification information or called number information;constructing, with the computer, a request for additional information about the first party to the telephone call;sending, with the computer, the request to a repository of the additional information;receiving, at the computer and responsive to the request, the additional information about the first party to the telephone call from the repository, the additional information comprising a location of the first party to the telephone call; andpresenting, with the computer, to a second party to the telephone call, the additional information about the first party to the telephone call.2. The method of claim 1 , wherein presenting the additional information includes:causing a communication device of the second party to display the additional information.3. The method of claim 1 , further comprising:determining if static additional information ...

CONTEXT AND ENVIRONMENT AWARE VOLUME CONTROL IN TELEPHONIC CONVERSATION

Systems and methods for automatically adjusting telephonic conversation volume are provided. A computer-implemented method includes: detecting a telephone being used for a conversation and receiving data from at least one of a microphone, a camera, and a location system associated with the telephone. The method includes analyzing the data to determine at least one of: usage of sensitive or confidential words in the conversation; distance of the telephone to another person; level of annoyance of another person; conversation loudness relative to ambient loudness; location of the telephone relative to quiet areas. The method includes automatically adjusting a volume of a speaker of the telephone during the conversation based on the analyzing. 1. A computer program product for automatically adjusting telephonic conversation volume , the computer program product comprising a computer readable storage medium having program instructions embodied therewith , the program instructions executable by a computing device to cause the computing device to:detect a telephone is being used for a telephone conversation;obtain microphone data from at least one microphone in communication with or incorporated in the telephone;detect, using the microphone data, sensitive or confidential subject matter in the conversation using natural language processing of the microphone data;receive, via a user interface of the computing device, a user selection to configure an alert notifying the user when it is determined to reduce the volume of a speaker of the telephone; andautomatically reduce the volume of the speaker of the telephone based on the detecting the sensitive or confidential subject matter.2. The computer program product of claim 1 , wherein the program instructions further cause the computing device to:determine, using the microphone data, a conversation loudness exceeds ambient loudness by a predefined amount; andautomatically adjust the volume of the speaker of the telephone based ...

DYNAMIC COMMUNICATION MANAGEMENT SYSTEM

A dynamic communication management system manages the exchange of phone-based communications between devices using dynamically determined routing data. The routing for the phone-based communications can be dynamically determined such that certain identifying information is provided to destination devices instead of the identifying information that would be provided without the services of the dynamic communication management system. 120-. (canceled)21. A computer-implemented method comprising: receiving a request to transmit a phone-based communication to a destination device, wherein the destination device is associated with a first phone number, wherein the request comprises a selection method identifier, and wherein the selection method identifier identifies a selection method of a plurality of selection methods available to be used to select routing data;', 'identifying a pool of routing data associated with the request, wherein the pool of routing data comprises a plurality of phone numbers;', 'determining, based at least partly on the selection method identifier, the selection method from the plurality of selection methods available to be used to select routing data;', 'analyzing the first phone number to determine a property of the first phone number;', 'determining that the plurality of phone numbers does not include a phone number associated with the property of the first phone number;', 'determining, for individual phone numbers of the plurality of phone numbers, corresponding geographic regions of a plurality of geographic regions;', 'selecting a second phone number from the plurality of phone numbers based at least partly on a geographic region associated with the second phone number being geographically closest, out of the plurality of geographic regions, to a geographic region associated with the first phone number; and', 'sending the phone-based communication to the destination device using the second phone number, wherein sending the phone-based ...

Enhanced caller-id information selection and delivery

Technologies relating to enhanced Caller ID information selection for a caller associated with a call and delivery of the selected enhanced Caller ID information to a callee associated with the call include one or more processors selecting, according to selection criteria, one or more enhanced Caller ID information items from a collection of available enhanced Caller ID information items pertaining to the caller that are stored across one or more databases of enhanced Caller ID information.

ESTABLISHING TELEPHONE COMMUNICATIONS WITH SECONDARY DEVICES

A method, system, and apparatus, including a program encoded on computer-readable medium, for providing ring notifications in parallel to a primary incoming call are disclosed. An example method can include receiving, at a server system, a notification of a primary incoming call directed to a subscriber telephone number associated with a user device, notifying, by the server system, one or more secondary destinations of the primary incoming call based on the notification, sending, from the server system, an instruction to perform one or more operations to trigger forwarding of the primary incoming call to a telephone number associated with the server system, wherein the instruction is only sent after notifying the one or more secondary destinations of the primary incoming call, receiving the forwarded incoming call at the server system, and connecting, by the server system, the forwarded incoming call to a particular secondary destination. 1. A method comprising:receiving, at a server system, a notification of a primary incoming call directed to a subscriber telephone number associated with a user device, where the notification received at the server system is sent by the user device after the primary incoming call starts ringing at the user device;notifying, by the server system, one or more secondary destinations of the primary incoming call based on the notification, where the notification is made by the server system while the primary incoming call is concurrently ringing at the user device;sending, from the server system, an instruction designated to the user device to perform one or more operations to trigger forwarding of the primary incoming call to a telephone number associated with the server system, wherein the instruction is only sent after notifying the one or more secondary destinations of the primary incoming call;receiving the forwarded incoming call at the server system; andconnecting, by the server system, the forwarded incoming call to a ...

METHOD, APPARATUS, AND SYSTEM FOR ALLOCATING PHONE NUMBER

A method, an apparatus and a system for allocating a phone number are disclosed. the method includes: receiving, by an SIP server, an automatic number negotiation request packet sent by an IP phone terminal; allocating, by the SIP server, a corresponding IP phone number to the IP phone terminal according to the received automatic number negotiation request packet; and returning, by the SIP server, the allocated IP phone number to the IP phone terminal, so that the IP phone terminal performs a login by using the IP phone number. The method, apparatus and system can improve efficiency and operability of deploying IP phone numbers for a large quantity of IP phone terminals. 1. A method for allocating a phone number , the method comprising:receiving, an automatic number negotiation request packet sent by an Internet Protocol (IP) phone terminal, wherein the automatic number negotiation request packet comprises: IP phone terminal identifier information and IP phone terminal authentication information;authenticating, the IP phone terminal according to the IP phone terminal authentication information;generating, an IP phone number corresponding to the IP phone terminal when the authentication succeeds;establishing, a mapping relationship between the generated IP phone number and the IP phone terminal identifier information of the IP phone terminal; andallocating, the IP phone number to the IP phone terminal.2. The method according to claim 1 , wherein generating claim 1 , an IP phone number corresponding to the IP phone terminal comprises:generating, according to a preset policy, an IP phone number corresponding to the IP phone terminal, wherein the preset policy comprises: a unique IP phone number for each IP phone terminal or multiple IP phone numbers for each IP phone terminal.3. The method according to claim 1 , wherein the mapping relationship between the generated IP phone number and the IP phone terminal identifier information comprises:one piece of IP phone ...

SYSTEMS AND METHODS FOR MOBILE COMMUNICATION INTEGRATION

A mobile application for integrating a location sharing event with a messaging platform such as a text messaging or email platform allows users to be prompted about location sharing when at least a part of the message includes location or time information. In one embodiment, the mobile application takes the form of an integrated location sharing application that parses the message to discern the relevant location or time information. The application may also provide a notification of a future event and may optionally generate a location sharing event based on the notification. In another embodiment, the application permits interactive route sharing between at least two computing devices. 1. A non-transitory computer-readable storage medium storing instructions that , when executed by a computing system , cause the computing system to perform operations comprising:identifying an incoming text message received from a second computing system;parsing the incoming text message into one or more message portions;comparing the one or more message portions to one or more trigger portions;based on the comparing, determining that at least one of the one or more message portions match at least one of the one or more trigger portions;in response to the determining, providing a location sharing prompt;receiving input specifying acceptance of the location sharing prompt; andin response to the input specifying acceptance of the location sharing prompt, causing indications of one or more geographical locations, associated with the computing system, to be shared with the second computing system.2. The non-transitory computer-readable storage medium of claim 1 , wherein the incoming text message is received via a location sharing application with an integrated messaging feature.3. The non-transitory computer-readable storage medium of claim 1 , wherein the determining that at least one of the one or more message portions match at least one of the one or more trigger portions comprises ...

Contextual Conversation Processing in Telecommunication Applications

A method for generating a ring tone for a given caller based on a prior conversation with that caller. A portion of a conversation with a given caller is recorded and stored in memory as a ring tone. When a subsequent call is received from the same caller, identified by caller ID, the ring tone is played, alerting the user to the incoming call as well as the context of their prior communication. In alternative embodiments of the invention, a prior textual or video conversation is used as the basis for a ring tone, and/or the ‘ring tone’ is delivered by other than audio means. The invention is capable of implementation in telecommunications systems such as cellular, local exchange, and VOIP, and in combination with other forms of internet-based telecommunication.

CALL QUEUING FOR LOCATION-AWARE MOBILE DEVICES

A mobile device can be assigned to an extension configured as a Queue Agent (“QA”) in a call-queuing enabled virtual private branch exchange (vPBX). This and other mobile or fixed devices can be interconnected to form a virtual call center. Each extension can be assigned various rules, which specify how the incoming calls are answered at the extension and how calls in the call queue are selected for answering by the QA. As part of the rules, the vPBX system forwards calls from a call queue to the QA based on QA's availability status. If a location-aware mobile device is associated with the QA, the vPBX system can determine the QA's availability status based on a geographic location of the mobile device. A most geographically proximate agent can be selected for answering the call. 1. (canceled)2. A method comprising:designating a call extension as a queue agent extension for answering calls in a call queue;identifying one or more mobile devices for answering a call to the queue agent extension; and determining a respective geographic location of each of the one or more mobile devices, and', 'setting the availability status of the queue agent extension to indicate that the queue agent extension is available to answer calls from the call queue based on the geographic locations of the one or more mobile devices., 'determining an availability status for the queue agent extension, comprising3. The method of claim 2 , wherein identifying one or more mobile devices associated with the queue agent extension comprises:identifying an agent profile for the queue agent extension, the agent profile identifying the one or more mobile devices and specifying one or more rules for determining availability statuses for the queue agent extension.4. The method of claim 3 , wherein the agent profile for the queue agent extension identifies a call forwarding action for forwarding calls dispatched to the queue agent extension when a first device identified in the agent profile is in a ...

POSITIONING MOBILE TERMINAL BASED ON ELECTROMAGNETIC SIGNALS

Example positioning techniques include: generating an initial particle set, randomly allocating different moving step lengths for each particle in the initial particle set, updating position information of each particle at a previous moment to obtain a current particle set, rating usability of each particle according to position information of each particle in the current particle set and a signal fingerprint received at a current moment, acquiring a moving step length of each particle having a rating higher than a first predetermined threshold in the current particle set, and updating a moving step length of each particle having a rating lower than the first predetermined threshold according to the acquired moving step length. The techniques of the present disclosure obtain a moving step length closest to the actual step length of a person, and update the moving step length in time with the change of the step length of the person. 1. A method comprising:matching a signal fingerprint of an electromagnetic signal received by a mobile terminal with signal fingerprints in a pre-generated signal fingerprint map at an initial positioning moment;generating a particle set according to a matching result;randomly allocating different moving step lengths for each particle in the initial particle set;updating position information of each particle in the particle set to obtain a current particle set according to a moving step number and a moving direction, detected by the mobile terminal at the current moment, and a moving step length of each particle;rating usability of each particle according to position information of each particle in the current particle set and a signal fingerprint received at the current moment;acquiring one or more moving step lengths of one or more particles having a rating higher than a first rating threshold in the current particle set; andupdating one or more moving step lengths of another one or more particle having a rating lower than the first ...

SOCIAL REMINDERS

Techniques for providing reminders based on social interactions between users of electronic devices are described. Social reminders can be set to trigger based on social interactions of users. For example, a user may request to be reminded to discuss a certain discussion topic with a particular phonebook contact, when the user next encounters the contact. 1. A method comprising: receiving input representing user instruction to provide a reminder in the future, the instruction identifying an entity;', 'after receiving the input, detecting an external electronic device, the external electronic device associated with the entity;', 'in response to detecting the external electronic device, determining whether the external electronic device is within a threshold proximity; and', 'in accordance with a determination that the external electronic device is within the threshold proximity, providing the reminder., 'at an electronic device2. The method of claim 1 , further comprising:in accordance with a determination that the external electronic device is beyond the threshold proximity, forgoing the providing the reminder.3. The method of claim 1 , further comprising: 'sending an instruction, from the electronic device to the external electronic device, instructing the external electronic device to create a second reminder related to reminder represented by the input received at the electronic device.', 'in accordance with a determination that the external electronic device is within the threshold proximity4. The method of claim 1 , wherein the instruction identifies the entity by identifying a phonebook contact.5. The method of claim 1 , wherein the instruction identifies the entity by profile information.6. The method of claim 1 , wherein detecting the external electronic device comprises detecting the external electronic device using at least two communication modalities.7. The method of claim 6 , wherein the at least one communication modalities comprise a first and a ...

CONTENT PUBLISHING SYSTEMS AND METHODS

A system for publishing digital content is described which, in one embodiment, includes a beacon device associated with a first user configured to transmit identification information and information indicating its current position. A browsing device includes a display configured and adapted to display to a second user a representation of a local geographical area, and to selectively display to the second user content information associated with the first user, based at least in part on whether the location of the beacon device is within the local geographical area.

System and Method for Managing Emergency Requests

A network component is provided. The network component including a component configured such that the network transmits a response message containing an indicator indicating that a first message is an emergency-related request, and such that the network receives a second message containing information associated with a user equipment (UE). 130-. (canceled)31. A method for a user equipment (UE) to respond to an emergency-related message comprising:sending, from the UE, a first Session Initiation Protocol (SIP) request message for a dialog;receiving, at the UE, a SIP response message including an indicator indicating that the first SIP request message for the dialog is an emergency-related request, wherein prior to receiving the SIP response message, the UE is unaware that the first SIP request message for the dialog is emergency-related; andsending, from the UE, a second SIP request message within the dialog, wherein the second SIP request message within the dialog includes emergency-related information associated with the UE.32. The method of claim 31 , further comprising:providing a user indication that the first SIP request message for the dialog is the emergency-related request responsive to receiving the SIP response message.33. The method of claim 31 , wherein the emergency-related information associated with the UE included in the second SIP request message within the dialog comprises at least one of:a UE identity;a UE location; orUE access network information.34. The method of claim 33 , wherein the UE access network information is included in a P-Access-Network-Info header field in the second SIP request message within the dialog and the UE access network information comprises one of a location identifier claim 33 , a cell identifier or an identity of an I-WLAN access node.35. The method of claim 31 , wherein the SIP response message is one of a SIP 1xx or 200 (OK) response.36. The method of claim 31 , wherein the second SIP request message within the dialog ...

CALL FORWARDING SYSTEM AND METHOD FOR FORWARDING A CALL TO A TERMINAL THROUGH NEAR-FIELD WIRELESS COMMUNICATION

In a call forwarding system, a management apparatus of the call forwarding system determines service terminals capable of near field wireless communication within a reception range of near field wireless communication, generates a terminal list, and receives a call event message reporting the receipt of a call from a reference terminal. The management apparatus may transmit a call report message including the terminal list to the reference terminal and the service terminals. The management apparatus may forward the call initially received by the reference terminal to a terminal which transmitted a receipt request message by transmitting a call forwarding request message to the reference terminal. The management apparatus may transmit, to the reference terminal and the service terminals, a receipt report message reporting the call was forwarded. According to a change receipt message or upon non-receipt by an intended terminal, the call may be reforwarded to another terminal. 1a direct wireless communication to transmit and receive a message including information of call forwarding to and from the apparatus and a plurality of service terminals and to forward a call; and receive a call;', 'determine the plurality of service terminals capable of communicating with the apparatus through the direct wireless communication;', 'generate a list comprising information of the plurality of service terminals;', 'transmit the list to the plurality of service terminals;', 'receive a receipt request message from a first service terminal among the plurality of service terminals; and', 'forward the call to the first service terminal through the direct wireless communication., 'a control circuitry configured to. An apparatus to control a call forwarding service, comprising: This application is a continuation of U.S. patent application Ser. No. 15/082,832, filed on Mar. 28, 2016, which is a continuation of U.S. patent application Ser. No. 14/685,143, filed on Apr. 13, 2015, issued as U. ...

Automatically altering characteristics of audio alerts

In general, a computing device is described that receives an indication of a particular communication from a particular sender. The computing device determines a relationship score based at least in part on a relationship context between the particular sender and a user of the computing device. The relationship score indicates a degree of strength of a relationship between the particular sender and the user of the computing device. While outputting an alert indicative of the communication, the computing device adjusts one or more characteristics of the alert based at least in part on the relationship score.

WIRELESS AUDIO GUIDE

A wireless audio guide system for an exhibition area. The system includes a BLE chip transmitting a beacon containing audio guide data associated with at least one exhibit in the exhibition area. The beacon is transmitted at predetermined intervals. A mobile device, within a predetermined range of the at least one exhibit, captures the beacon and links the mobile device to an audio file that is played back at the mobile device. 1. A method of presenting audio guide data for a plurality of exhibits , the method carried out on a device having a processing unit including a non-transitory computer-readable storage medium configured to execute instructions of a software program , the method comprising:wirelessly transmitting audio guide data from each exhibit in the plurality of exhibits;running a mobile application on a mobile device, the mobile application is configured to capture audio guide data being wirelessly transmitted from each exhibit;capturing the audio guide data transmission for one of the exhibits in the plurality of exhibits when the mobile device running the mobile application is within a predetermined range of the exhibit;linking the mobile device, by way of the mobile application and the captured audio guide data transmission, to an audio file that is specific to the exhibit of which the mobile device is within the predetermined range;playing the audio file at the mobile device.2. The method of claim 1 , further comprising setting user preferences in the mobile application for playing back the audio guide data at the mobile device.3. The method of claim 2 , wherein setting user preferences further comprises setting one or more settings from the group consisting of setting a language preference claim 2 , and setting a volume preference claim 2 , setting one or more equalizer settings.4. The method of claim 1 , wherein the mobile device has Internet accessibility and the step of linking the mobile device to an audio file further comprises accessing the ...

Method and system for geolocation and coordinated communication with emergency responders

This disclosure provides a method and system for tracking and communicating with responders in the event of an emergency situation. An emergency server coupled to a wireless telecommunications network receives a notification of an emergency situation, establishes a first geofence around a location of the emergency situation, determines a set of candidate responders registered to an area associated with the location, transmits a request for UE locations of the set of candidate responders to a location server and receives a response, determines which UEs of candidate responders are within an area bounded by the geofence, and transmits messages soliciting responders to the UEs.

INTELLIGENT ROUTING FOR FIXED MOBILE CONVERGENCE SYSTEM

A system and method for fixed mobile convergence for transferring a call directed to a first phone of a user to one of another set of phones is disclosed. The method comprises monitoring a position of a mobile phone, establishing a zone around the mobile phone which changes as the position of the mobile phone changes, identifying a closest phone as one of the another set of phones with a location closest to the position of the mobile phone and within the zone at a time of the call, and routing the call to the closest phone. The system uses a cloud computer operatively connected to both the mobile phone, the first phone and the another set of phones and monitors the position of the mobile phone. 1. A method for fixed mobile convergence for transferring a call directed to a first phone of a user to one of another set of phones , comprising , in combination , the steps of:monitoring a position of a mobile phone;establishing a zone around the mobile phone which changes as the position of the mobile phone changes;identifying a closest phone as one of the another set of phones with a location closest to the position of the mobile phone and within the zone at a time of the call; androuting the call to the closest phone.2. The method of wherein the position of the mobile phone is known using a global positioning system on the mobile phone.3. The method of wherein the zone is set by the user of the mobile phone.4. The method of further comprising the step of setting the locations of the another set of phones by the user.5. The method of further comprising the step of:screening the call, wherein calls which pass predetermined criteria are permitted to be routed to the closest phone.6. The method of further comprising the step of:routing the call to another phone in the zone when the closest phone is busy.7. The method of further comprising the step of:downloading an application onto the mobile phone, wherein the application allows the user to toggle between a traveling mode ...

SYSTEM AND METHOD FOR LIMITING A WIRELESS COMMUNICATION DEVICE TO A SPECIFIED GEOGRAPHIC ZONE

A method, computer code product for limiting a wireless communication device to a specified geographic zone. The device is configured to connect to a subscriber device in a subscriber network and determine if the subscriber device is on a list of preapproved subscriber devices in the specified geographic zone. The device can also be configured to determine if it is connected to a subscriber device on at least one neighbor list of approved subscriber devices. If the device is connected to a subscriber device on the preapproved list or a neighbor list, the device is permission as if it is in the geographic zone. Additional subscriber devices can be added to the neighbor list(s) when the device is handed off from an approved subscriber device based on the previous subscriber device to which the device was connected. 1. A method for maintaining a set of approved acceptable network devices located in a prescribed home zone , the method comprising:initially provisioning a wireless device with a set of approved acceptable network devices located in the prescribed home zone;detecting additional network devices;determining whether additional detected network devices are acceptable network devices, wherein the decision whether the additional detected network devices are acceptable is based upon the network device from which the wireless device was last receiving service.2. The method of claim 1 , further comprising adding the additional detected network devices deemed acceptable to the set of approved acceptable network devices located in the prescribed home zone.3. The method of claim 2 , wherein if the network device from which the wireless device was last receiving service is part of the initially provisioned set of approved acceptable network devices claim 2 , than the additional detected network device is deemed acceptable and added as a neighbor 1 device in the set of approved acceptable network devices.4. The method of claim 3 , wherein if the network device from which ...

INFORMATION PROCESSING METHOD AND DEVICE

Information processing method and device applied to a first electronic device are disclosed. The first electronic device can establish a communication connection with a second electronic device, and the method includes: judging whether a communication between the first electronic device and the second electronic device meets a preset condition to obtain a first judgment result; and in a case where the first judgment result indicates that the communication between the first electronic device and the second electronic device does not meet the preset condition, obtaining a second communication address of the second electronic device and obtaining a third communication address of a third electronic device, where the third electronic device can establish a communication connection with the second electronic device such that a communication connection can be established between the second electronic device and the third electronic device based on the second communication address and/or the third communication address. 1. An information processing method , which is applied to a first electronic device , the first electronic device being capable of establishing a communication connection with a second electronic device , wherein the method comprises:judging whether a communication between the first electronic device and the second electronic device meets a preset condition to obtain a first judgment result; andobtaining a second communication address of the second electronic device and obtaining a third communication address of a third electronic device in a case where the first judgment result indicates that the communication between the first electronic device and the second electronic device does not meet the preset condition, wherein the third electronic device is capable of establishing a communication connection with the second electronic device such that a communication connection is capable of being established between the second electronic device and the third ...

HOTEL COMMUNICATION SYSTEMS AND METHODS

The present disclosure provides systems and methods for communicating with a hotel, for example, by establishing calls from a mobile communication device as an extension of a PBX of the hotel. The mobile communication device can receive, by a network interface, guest registration data for a guest of the hotel, including the room assignment and one or more guest service extensions on the PBX. The mobile communication device can store the guest registration data in electronic memory to configure the one or more guest service keys with the one or more guest service extensions. The mobile communication device can based on a selection of a key of one or more guest service keys, communicate directly with the PBX, by the network interface, to place and receive calls as an extension of the PBX associated with the hotel room assignment. 1. A method for communicating with a hotel comprising:receiving, via a network interface of a mobile communication device comprising one or more processors, a guest service application to run on the mobile communication device;pre-registering a guest at the hotel by forwarding, via the network interface, guest data received via the guest service application;receiving, via the network interface, guest registration data and one or more private branch exchange (PBX) extensions from a mobile device interface system in response to the guest registering at the hotel;configuring, via the one or more processors, the guest service application using the guest registration data and the one or more PBX extensions; andestablishing a phone call as an extension of the PBX.2. The method of claim 1 , further comprising terminating a registration of the guest at the hotel via the guest service application using the guest registration data.3. The method of claim 2 , wherein terminating the registration of the guest at the hotel deactivates the guest service application ability to place and receive phone calls as an extension of the PBX.4. The method of claim 1 ...

MANAGING TELEPHONIC COMMUNICATIONS

According to at least one embodiment, a computer-implemented method to manage incoming communications is described. An incoming call may be received on a landline. One or more devices may be located within a predetermined area based at least in part on the receipt of the incoming call. The incoming call may be forwarded to the one or more devices based at least in part on the locating. 1. A computer-implemented method to manage incoming communications , comprising:receiving an incoming call on a landline integrated with a control panel of an automation system, wherein the control panel comprises a user interface;locating one or more devices within a predetermined area based at least in part upon receipt of the incoming call; andforwarding the incoming call to the one or more devices based at least in part on the locating.2. The computer-implemented method of claim 1 , wherein the incoming call is forwarded to the one or more devices physically located within the predetermined area of the automation system.3. The computer-implemented method of claim 1 , further comprising:receiving input from the one or more devices to direct the call to a particular device within the automation system.4. The computer-implemented method of claim 3 , wherein the call is a video call and the call is forwarded to a device with video call capabilities.5. The computer-implemented method of claim 1 , further comprising:forwarding the incoming call to a messaging service based at least in part on determining when no devices are within the predetermined area.6. The computer-implemented method of claim 5 , further comprising:notifying an administrator of the automation system that the incoming call was forwarded to the messaging service.7. The computer-implemented method of claim 5 , further comprising:forwarding a message received by the messaging service to a device external to the predetermined area.8. The computer-implemented method of claim 7 , further comprising:converting the message ...

Next generation emergency call routing over diverse networks

Methods and systems for routing calls include determining media types within a received call from a caller, the media types being selected from voice, location, text, photo, video, and data. Emergency service providers are identified for the received based on the determined media information contained in the received call. The call is routed to at least one of the identified emergency service providers.

SPECIAL ROUTING SERVICE

Various embodiments provide for a way of accessing databases and existing hardware with a gateway that can route calls on different legacy networks by using features of existing telecommunication policy and databases. Some embodiments utilize numbers in one or more of a carrier's native number block and an algorithm or database to switch a routing number and enter instead a desired phone number/routing location. Using these techniques, calls can be routed to underlying carriers (e.g., facilities carriers) without the need to own or lease traditional facilities to access the network. For example, in some embodiments, a carrier may map incoming numbers to a different number so that the components of the network route the call for that carrier but terminate the call to another carrier that provides traditional facilities on its behalf. 1. A method for routing calls within a telecommunications network , the method comprising: wherein the telecommunications switch is programmed to accept traffic associated with a location routing number that is part of a native number block of an operating company that operates the telecommunications switch,', 'wherein the location routing number has been registered in a number portability administration center database by a third-party different than the operating company; and', 'wherein the call setup message includes a destination number in a non-routing field of the call setup message and the location routing number in a destination field of the call setup message; and, 'receiving, at a telecommunications switch, a call setup message from a communications device,'} 'wherein the routing is based on the destination number in the non-routing field of the call setup message.', 'routing messages from the telecommunications switch to a destination device,'}2. The method of claim 1 , wherein routing messages from the telecommunications switch to the destination device includes:identifying the destination number in the non-routing field of ...

MESSAGE ROUTING USING LOCATION ROUTING NUMBERS

Various embodiments provide for a way of routing messages using location routing numbers. More specifically, some embodiments can route calls on different legacy networks by using features of existing telecommunication policy and databases. For example, a location routing number can be registered in a number portability administration center database. The location routing number may be in a native number block of a facility carrier and a company registering the location routing number in the number portability administration center database may not be the facility carrier. The destination switch of the facility carrier can be programmed to accept traffic associated with the location routing number. As a result, components of the network can route the message for the company to a destination switch of the facility carrier. 1. A method comprising: wherein the location routing number is in a native number block of a facility carrier;', 'wherein a company registering the location routing number in the number portability administration center database is not the facility carrier; and', determining if an entry associated with the telephone number already exists in the number portability administration center database;', 'creating, if the entry is determined to not exist, a new entry in the number portability administration center database for that telephone number using the location routing number; and', 'modifying, if the entry is determined to already exist, an existing entry in the number portability administration center database using the location routing number; and, 'wherein a telephone number is added as a new entry of the number portability administration center database by], 'registering a location routing number in a number portability administration center database,'}directing a destination switch of the facility carrier to be programmed to accept traffic associated with the location routing number.2. The method of claim 1 , wherein the destination switch is ...

MESSAGE SEGMENTATION USING LOCATION ROUTING NUMBERS

Various embodiments provide for message segmentation using location routing numbers. Some embodiments provide for a method for operating a telecommunications switch (e.g., an end-office telecommunications switch, a class five switch, a TDM switch, etc.). For example, a message can be directed to the telecommunications switch using a location routing number. The location routing number can be in a number block that is native to the telecommunications switch. In some embodiments, the telecommunications switch can be programmed with multiple local routing numbers. Once the message is received, the telecommunications switch can then identify the location routing number within the message (e.g., within a destination number field, a non-routing field, etc.). Using the location routing number, the message can then be segmented and/or routed. 1. A method for operating an end-office telecommunications switch comprising: 'wherein the location routing number is in a number block that is native to the end-office telecommunications switch;', 'receiving, at the end-office telecommunications switch, a message directed to the end-office telecommunications switch using a location routing number,'}identifying the location routing number; androuting, from the end-office telecommunications switch, the message within an office network based on the location routing number.2. The method of claim 1 , further comprising segmenting messages received at the end-office telecommunications switch based on the location routing number.3. The method of claim 1 , wherein the message received at the end-office telecommunications switch includes the location routing number in a destination field of the message.4. The method of claim 1 , wherein the message received at the end-office telecommunications switch includes a destination number in a non-routing field of the message.5. The method of claim 1 , further comprising:selecting a portion of the location routing number; anddetermining a destination ...

DISSEMINATION OF REAL ESTATE INFORMATION THROUGH TEXT MESSAGING

A system for use by prospective real estate customers includes a mobile software module that has been downloaded to the user's mobile device via at least one of a mobile phone network and the Internet. A server module is associated with a website that includes one or more secure pages for receiving input from the user to perform entering, displaying, updating, requesting, filtering and sorting of information. The mobile software module receives updated information from the server module through the Internet and synchronizes the information with the mobile device. The mobile software module also enables the user to: request real estate information from the server module for properties in a neighborhood determined from a location based service, a zip code or an address; and receive from the server module real estate information in response to the request. 1. A system for use by prospective real estate customers for managing personal information including real estate information , wherein the system comprises:a mobile software module configured to run as an application for managing real estate information on a mobile device of a user that is a prospective real estate customer, wherein the software module has been downloaded by the user to the mobile device via at least one of a mobile phone network and the Internet and is recorded on a non-transitory computer-readable medium of the mobile device;a server module associated with a website for managing personal information including real estate information;wherein the website includes one or more secure pages for receiving input from the user to perform one or more of entering, displaying, updating, requesting, filtering and sorting of information;wherein the user can visit the website through the Internet and provide a username and password associated with the user to access the secure pages of the website;wherein the mobile software module is configured to receive updated information from the server module through the ...

Call notification with rich caller identification

Communication systems and methods are described that include call notification with rich caller identification. Components of the communication systems are configured to receive a call for a user via an enterprise voice channel. A call request is automatically generated in response to event data of the received call. The call request includes caller data from enterprise databases or directories. The caller data provides identifying information of the caller to the user via the call request. The call request can include response options by which the user can participate in the call. The call request is routed to a target device of the user via a data channel of the host enterprise. The target device provides the user with multiple action or response options via the call request. The response options include for example accepting the call, delaying the call, forwarding the call, ignoring the call, and ignoring the caller.

PROVISIONING INTERFACES FOR ACCESSING VIRTUAL PRIVATE BRANCH EXCHANGE SERVICES THROUGH A MOBILE DEVICE

Systems, methods and computer program products for facilitating the provisioning of a single and multi-line virtual private branch exchange (PBX) including automated call distribution via a mobile device are described. In some implementations, the provisioning of the single and multi-line virtual PBX can be achieved using one or more unique provisioning interfaces. The unique provisioning interfaces can enable the setup and configuration of a virtual PBX service account instantaneously from any geographical location at any time. Changes made to the virtual PBX service account can be immediately reflected back (e.g., in real-time) to the system providing the core operating environment. 1. (canceled)2. A method comprising:configuring a placeholder virtual private branch exchange (vPBX) account, wherein configuring the placeholder vPBX account comprises associating the placeholder virtual PBX account with a subset of pre-provisioned vPBX services;providing, for presentation on a mobile device, a user interface for activating a vPBX account on the mobile device; and receiving, through the user interface, a request to activate a new vPBX account on the mobile device, and', 'activating the new vPBX account on the mobile device and provisioning the new vPBX account with the pre-provisioned vPBX services by associating an identifier for the new vPBX account with the placeholder vPBX account., 'while the user interface is presented on the mobile device3. The method of claim 2 , wherein the identifier is a phone number for the mobile device.4. The method of claim 2 , further comprising:facilitating a call session on the mobile device using the vPBX services.5. The method of claim 2 , further comprising:receiving, through the user interface, a selection of an identifier for the new vPBX account.6. The method of claim 5 , wherein receiving the selection of the identifier comprises receiving the selection of the identifier from a presentation of a plurality of possible ...

Location-Based Number Management

Techniques for location based number management are described. Generally, a number refers to a set of characters that can be used to initiate communication with a particular resource. In at least some implementations, a number refers to a telephone number that can be dialed to participate in a call between different users. According to various implementations, techniques described herein enable various policies pertaining to the use of telephone numbers at different locations to be enforced. For instance, techniques for location based number management enable a location of a client device to be tracked, and the location to be used for enforcing application location-based policies. 1. A system comprising:at least one processor; and detecting an event indicating that a client device is to determine whether a current telephone number for the client device is valid for a location of the client device;', performing a verification procedure locally on the client device to determine whether the current telephone number complies with a client policy for the location of the client device; or', 'communicating a query that includes the location of the client device to a remote service, and receiving a query response that indicates whether the current telephone number is valid at the location; and, 'ascertaining whether the current telephone number for the client device is valid for the location of the client device, said ascertaining including at least one of, 'performing an action pertaining to making a call via the client device based on whether said ascertaining indicates that the current telephone number for the client device is valid at the location., 'one or more computer-readable storage media including instructions stored thereon that, responsive to execution by the at least one processor, cause the system perform operations including2. A system as recited in claim 1 , wherein the event comprises an indication that the location of the client device moves a threshold ...

Method And System Of Electronic Monitoring

GPS data can be transmitted from a portable electronic device to a central database using either a cellular network or a satellite RF network. Multiple embodiments are capable of executing tools and techniques that automatically determine the network appropriate for given conditions, maximize GPS data transmission coverage, and minimize cost. Using the described technology, it is possible to detect, differentiate between, and utilize networks according to circumstance.

NEXT GENERATION EMERGENCY CALL ROUTING OVER DIVERSE NETWORKS

Methods and systems for routing calls include determining media types within a received call for emergency services from a caller. Emergency service providers for the call are determined based on the determined media types. The call is routed to the emergency service providers, with different subsets of data within the call, corresponding to respective determined media types, being routed to different emergency service providers from the determined emergency service providers. 1. A method for routing calls , comprising:determining a plurality of media types within a received call for emergency services from a caller;determining a plurality of emergency service providers for the call based on the determined plurality of media types; androuting the receive call for emergency services to the emergency service providers, with different subsets of data within the call corresponding to respective determined media types being routed to different emergency service providers from the determined plurality of emergency service providers.2. The method of claim 1 , further comprising routing the call to a fallback emergency service dispatcher responsive to a determination that there is no emergency service provider that has a geographic service area that includes the location of the caller.3. The method of claim 1 , wherein routing the call to the emergency service providers comprises routing call contents and the location information to the emergency service providers.4. The method of claim 1 , wherein routing the call to the emergency service providers comprises routing the call over an emergency services IP network.5. The method of claim 1 , wherein the plurality of media types include audio information and biometric information.6. The method of claim 5 , wherein the audio information is routed to an emergency service dispatcher and the biometric information is routed to a doctor.7. The method of claim 5 , wherein the biometric information includes at least one type of ...

Communication system and method for making telephone calls over the internet

A system and related method are disclosed for sending SMS messages and phone calls via a Voice over Internet Protocol network. Disclosed embodiments permit the insertion of user identification data into the calls or SMS messages such that the recipient's phone displays that data as caller identification. Additional embodiments include geographical data such as GPS coordinates in the caller identification data to permit the immediate location of emergency calls. 1. A method for Voice over Internet Communication , performed by at least one mobile device and at least one server connected to a Voice over Internet Protocol communication network , comprising:receiving user identification data including a mobile telephone number of a user, as entered via manual data entry means coupled to said mobile device;verifying said mobile telephone number;storing said user identification data including said verified mobile telephone number in a database;linking some part of said user identification data to the user's address-of-record or caller identification;sending Short Message Service, messages or phone calls from said registered user to recipients via Voice over Internet Protocol communication network;displaying said linked user identification data on a mobile device of a recipient of a call or Short Message Service message as a caller identification number; andreceiving calls and Short Message Service messages over the Voice over Internet Protocol network.2. The method according to claim 1 , wherein verifying the mobile telephone number of a user comprises:sending via the Voice over Internet Protocol communication network a Short Message Service message containing a verification code generated by the server to a mobile phone of the user;accepting the user-entered verification code generated by the server as entered via said mobile device's manual data entry means;comparing the code that was sent to the user with the Short Message Service message and the code entered by the ...

LOCATION SHARING AND MAP SUPPORT IN CONNECTION WITH SERVICES REQUEST

A system for exchanging GPS or other position data between wireless devices for purposes of group activities, child location monitoring, work group coordination, dispatching of employees etc. Cell phones and other wireless devices with GPS receivers have loaded therein a Buddy Watch application and a TalkControl application. The Buddy Watch application communicates with the GPS receiver and other wireless devices operated by buddies registered in the users phone as part of buddy groups or individually. GPS position data and historical GPS position data can be exchanged between cell phones of buddies and instant buddies such as tow truck drivers via a buddy watch server. Emergency monitoring services can be set up with notifications to programmable individuals in case an individual does not respond. Positions and tracks can be displayed. TalkControl simplifies and automates the process of joining talk groups for walkie talkie services such as that provided by Nextel. 1. A method of sharing location in connection with a request for service from a customer to a service-based organization , the method comprising:providing an application for selective download to a first wireless device, wherein the first wireless device belongs to the customer and is a GPS- and web-enabled cell phone;receiving via a wide area network (“WAN”) GPS coordinates of the first wireless device from the application which was selectively downloaded to the first wireless device;selecting a map according to the received GPS coordinates and transmitting the map via the WAN for display on the first wireless device to the customer via the application;via the application, providing the customer with respective positions of individuals associated with the service-based organization, each of the individuals having a respective GPS- and web-enabled cell phone, each having respective equipment;receiving, from the application and via the WAN, the request for service and, in association with the request for ...

Phone Number Recognition

Method and system for recognising a numeric or alphanumeric sequence of characters in a document, the sequence conforming to predetermined rules and representing user identifiers for identifying users in a communication system include identifying a country of origin of the document, recalling rules relating to the format of the sequence associated with the determined country of origin, searching the document to identify any sequence in the document satisfying the format and returning any such sequence. 1. A computer-implemented method comprising:determining a country of origin of a document by selecting, from a plurality of potential countries, a country associated with the document; recalling rules relating to the format of said sequence associated with the determined country of origin of the document; and', 'searching the document to identify a sequence in the document satisfying said format of the determined country of origin of the document;, 'processing the document, using the determined country of origin, to determine a numeric or alphanumeric sequence of characters in the document to establish a call byconverting said sequence into a call format for the determined country of origin of the document by appending to the sequence a country prefix for the determined country of origin; andreturning the converted sequence.2. The method of claim 1 , wherein the document comprises a web page claim 1 , and the method further comprises launching a web browser to locate the web page on a world wide network.3. The method of claim 2 , further comprising marking the sequence in a displayed version of the web page.4. The method of claim 3 , wherein the sequence comprises a phone number or a fax number claim 3 , and wherein the marking said sequence further comprises associating said phone number or fax number with a button displayed in the document.5. The method of claim 4 , wherein the button is selectable by a user to initiate a call using said phone number or fax number.6 ...

Apparatus and methods for evaluating a quality of a locate operation for underground utilities

Methods and apparatus for assessing a locate and marking operation. Ticket information is received regarding the locate and marking operation prior to performance. Following performance, a locate manifest is received that includes a digital image associated with a dig area for which the operation was performed. One or more electronic indications are provided, based at least in part on a comparison of the ticket information and the locate manifest, of a quality assessment of the locate and marking operation. The electronic indication(s) indicate one of: 1) a satisfactory operation; 2) an unsatisfactory operation requiring further quality control assessment and/or at least partial re-performance; or 3) a satisfactory operation, but nonetheless requiring technician coaching. An electronic record is generated of the quality assessment of the locate and marking operation based on the electronic indication(s).

Context and environment aware volume control in telephonic conversation

Systems and methods for automatically adjusting telephonic conversation volume are provided. A computer-implemented method includes: detecting a telephone being used for a conversation and receiving data from at least one of a microphone, a camera, and a location system associated with the telephone. The method includes analyzing the data to determine at least one of: usage of sensitive or confidential words in the conversation; distance of the telephone to another person; level of annoyance of another person; conversation loudness relative to ambient loudness; location of the telephone relative to quiet areas. The method includes automatically adjusting a volume of a speaker of the telephone during the conversation based on the analyzing.

CELL PHONE DEVICE BLOCKING SYSTEM WHEN USED IN MOTOR VEHICLES OF ANY KIND

) The present patent invention () is intended for the field of road safety, more specifically for the area of prevention of traffic accidents inhibiting the use of the cell phone device, to make or receive cell phone calls, thereby preventing the driver from being neglected and causing an accident, wherein it is constituted by an electro electronic device provided with sensors and other components which will create an electromagnetic isolation into the vehicle interior, more specifically in the cabin, which will isolate either the emitted signals () or the received signals () by the cell phone device () it is also noteworthy that when in operation, in case the driver presses or activates the call receipt key, the sensors installed on the device will trigger specific components which will create an electromagnetic isolation (), increasing the signal-to-noise ratio when capturing by means of the sensors the beginning of the use of the cell phone device (), whenever the motor vehicle () is in motion or is turned on, avoiding, this way, making cell phone calls, as well as receiving them. That is, when the motor vehicle is stopped and turned off, the cell phone device can be used normally. 1162456) “CELL PHONE DEVICE BLOCKING SYSTEM WHEN USED IN MOTOR VEHICLES OF ANY KIND” () It is intended for the field of road safety, more specifically for the area of prevention of traffic accidents inhibiting the use of the cell phone device (), to make or receive cell phone calls, that is, when the motor vehicle is in motion or it is turned on. That is, when the motor vehicle is stopped and turned off, the cell phone device can be used normally, thereby preventing the driver from being neglected and causing an accident, wherein it is constituted by an electro electronic device provided with sensors that will trigger specific components, creating an electromagnetic isolation (), which will isolate either the emitted () or the received signals () by the cell phone device (). The ...

PRIORITIZING MULTIPLE CALLERS WITH A SUGGESTED TIME FOR A CALLER TO CALL BACK

A computing device includes a memory; and a processing circuit coupled to the memory and configured to receive call data regarding a plurality of telephone calls placed to the computing device, each of the plurality of telephone calls being placed by a caller; prioritize each caller based on the call data and prioritization data stored in the memory, the prioritization data providing an indication of a relationship between each caller and a receiver associated with the computing device and including at least one of electronic contact data, electronic calendar data, and social media data; determine a future time for each caller to speak with the receiver based on the prioritization of each caller; and transmit a message to each caller providing an indication of the future time. 1. A method of prioritizing multiple callers , comprising:receiving call data regarding a plurality of telephone calls placed to a computing device, each of the plurality of telephone calls being a missed telephone call placed by a caller;prioritizing each caller based on at least one of the call data or prioritization data, the prioritization data providing an indication of a relationship between each caller and a receiver associated with the computing device;determining a future time for each caller to speak with the receiver based on the prioritization of each caller; andtransmitting a message to each caller providing an indication of the future time.2. The method of claim 1 , wherein the prioritization data includes at least one of electronic contact data claim 1 , electronic calendar data claim 1 , and social media data claim 1 , and wherein the call data includes at least one of a caller name claim 1 , a caller telephone number claim 1 , a type of telephone caller claim 1 , a call time claim 1 , and a call date.3. The method of claim 1 , wherein the prioritization data includes a priority list of caller names.4. The method of claim 3 , further comprising placing the caller's name on the ...

CONCEPTS FOR LOCATION-BASED CALL CONTROL

Computer program products, methods, systems, apparatus, and computing entities are provided for location-based call control. In one embodiment, call control rules for an outbound call can be determined/identified based on the location of the mobile device. The call control rules direct the outbound call to different numbers and/or different applications. 1. A method for call control , the method comprising:determining whether an outbound number of an outbound call for a mobile device is one of a plurality of target numbers;responsive to determining that the outbound number of the outbound call for the mobile device is one of the plurality of target numbers, determining whether the mobile device is enabled for internet-based communications;responsive to determining that the mobile device is enabled for internet-based communications, identifying one or more call control rules associated with the outbound number, wherein the one or more call controls rules indicate one or more actions for execution by the mobile device; andproviding a notification to the mobile device to execute the one or more actions indicated by the call control rules.2. The method of claim 1 , wherein the outbound number is a shortened number.3. The method of claim 1 , wherein the call control rules are based at least in part on at least one of a calendar date on which the outbound number is received claim 1 , a time of day at which the outbound number is received claim 1 , previous calls to the outbound number via the mobile device claim 1 , one or more networks with which the mobile device is in communication therewith.4. The method of claim 1 , wherein the one or more call control rules indicate that at least one of the one or more actions to be executed pertains to a web-based call destination.5. The method of claim 1 , wherein the one or more call control rules indicate that at least one of the one or more actions to be executed pertains to a telephone network destination.6. The method of ...

System and Method of a Customer Management System

A system and method are disclosed for an interface system comprising a communication device and a system administrator, the system administrator is configured to initiate a setup process, receive an identification number, receive user information, and in response to the setup process, associate the identification number with the user information. 1. A system , comprising:a communication device comprising an identification number; and display a user interface comprising one or more wizards and one or more subwizards;', 'receive user profile information by the user interface, the user profile information identifying a user and comprising a user telephone number;', 'receive the identification number of the communication device;', 'assign the user telephone number to the communication device; and', 'in response to receiving an incoming call to the user telephone number, route the telephone call to the communication device., 'a computer comprising a processor and memory, the computer coupled with a database and configured to2. The system of claim 1 , wherein the computer is further configured to:display a first subwizard of the one or more subwizards in an expanded state;monitor an input for a collapse condition; andautomatically collapse the first subwizard in response to detecting the collapse condition.3. The system of claim 1 , wherein the computer is further configured to: displaying the call center creation wizard by the user interface, the call center creation wizard comprising one or more call center creation subwizards;', 'displaying a first call center creation subwizard in an expanded state;', 'receiving, by an input to the first call center creation subwizard, a telephone number associated with the new call center;', 'after receiving the telephone number associated with the new call center, monitoring the input for an expansion condition;', 'expanding a second call center creation subwizard in response to detecting the expansion condition; and', 'receiving, ...

MARKETING NOTIFICATION FOR MISSING GROUP MEMBER

Disclosed embodiments provide techniques for presenting a marketing notification for a missing member of a group. People often shop in groups, such as groups of family, friends, coworkers, and the like. Disclosed embodiments detect the presence of a group in a location such as a retail venue. In scenarios where at least one member of the group is absent at the location, the group members that are present at the location receive a marketing message pertaining to the missing member, such as a suggestion to purchase a gift for the missing member. In this way, disclosed embodiments provide marketing opportunities to influence shoppers by reminding them about their missing peer. 1. A computer-implemented method of sending a notification pertaining to a missing member of a group , the method comprising:identifying a plurality of members of the group at a location;identifying a missing member of the group based on one or more missing member conditions;computing a relevancy level for the missing member for an item associated with the location;responsive to computing a relevancy level above a predetermined threshold, generating a notification for the plurality of members of the group at the location, wherein the notification contains information pertaining to the missing member; andsending the notification to a first electronic computing device associated with a member from the plurality of members of the group at the location.2. The method of claim 1 , wherein the one or more missing member conditions includes detecting an absence of a second electronic computing device at the location claim 1 , wherein the electronic device is associated with the missing member.3. The method of claim 2 , wherein the one or more missing member conditions includes detecting the absence of the second electronic device for a predetermined duration.4. The method of claim 2 , wherein the one or more missing member conditions includes detecting the absence of the second electronic computing ...

Real-time crime center solution with dispatch directed digital media payloads

A cloud-based real-time crime center with dispatch directed digital media payloads configured to support both emergency dispatchers and emergency responders responding to an incident requiring assistance. The new dispatch system is “cloud-based” in that it provides a central hub or repository for gathering live video streams and data streams that are processed to fuse them together to provide a map-based interface for the dispatcher to access via a desktop or other computing station at a central agency location and for the responders in the field to access via vehicle-mounted or portable client devices. The dispatch system processes the video and data streams to generate a dispatch directed payload that includes data and video relevant to the identified incident and that can be readily communicated (due to its reduced or controlled size) to field responders to make their response more effective and to increase both the safety of the responders and those involved in the incident.

METHOD AND APPARATUS FOR PROVISIONING A SCALABLE COMMUNICATIONS NETWORK

A method that incorporates teachings of the subject disclosure may include, for example, determining at a first directory server of a first regional call processing system whether a new name authority pointer associated with a telephone number is within a first geographic region of the first regional call processing system, transmitting the new name authority pointer to a first name server of the first regional call processing system for provisioning the name authority pointer to the first name server responsive to determining that the telephone number is located within the first geographic region, and transmitting the new name authority pointer to a second directory server for provisioning the new name authority pointer to a second name server of a second regional call processing system responsive to determining that the telephone number is not located within the first geographic region. Other embodiments are disclosed. 1. A method , comprising:transmitting, by a first directory server of a first regional call processing system, a name authority pointer associated with a telephone number to a second directory server of a second regional call processing system, wherein the name authority pointer facilitates establishing communications with a communication device associated with the telephone number, wherein the transmitting is responsive to a first determination that the name authority pointer is not located within a first geographic region of the first regional call processing system, and wherein the second directory server is accessible by a first name server of the second regional call processing system for provisioning the name authority pointer to the first name server;determining, responsive to a directory search by a master name server, whether the name authority pointer had been newly received by the first directory server; andsynchronizing, responsive to a second determination that the name authority pointer had been newly received by the first directory ...

Systems and Methods for Positioning a User

A hands-free intercom may include a user-tracking sensor, a directional microphone, a directional sound emitter, a display device, and/or a communication interface. The user-tracking sensor may determine a location of a user so the directional microphone can measure vocal emissions by the user and the directional sound emitter can deliver audio to the user. The hands-free intercom may provide privacy to the user. The hands-free intercom may prevent an eavesdropper from hearing the user's vocal emissions, for example, by canceling the vocal emissions at the eavesdropper's ear. The directional sound emitter may deliver out-of-phase sound to cancel the vocal emissions. The hands-free intercom may also, or instead, cancel ambient noise at the user's ear. The hands-free intercom may measure or predict a filtration of the sound to be canceled and compensate for the filtration when canceling the sound. 1. (canceled)2. A system for inducing a user to move to a predetermined location , the system comprising:one or more tracking devices that track a location of the user; anda directional sound emitter that, in response to the one or more tracking devices determining that the tracked location of the user is different from the predetermined location, delivers ultrasonic waves to the user that frequency convert at the tracked location to induce the user to move to the predetermined location.3. The system of claim 2 , wherein the ultrasonic waves frequency convert at the predetermined location to generate first audible sound waves.4. The system of claim 3 , wherein the first audible sound waves are a modified version of second audible sound waves to be delivered to the user via the directional sound emitter when the user is at the predetermined location.5. The system of claim 4 , wherein the first audible sound waves have a degraded sound quality compared to the second audible sound waves.6. The system of claim 5 , wherein the first audible sound waves have a decreased audio bit ...