System and method for active mobile collaboration

A communication system is provided that uses loosely-coupled client-server architectures to improve the efficiency of communications. The communication system includes client and facilitator applications. The client application is a component of processor-based mobile communication devices. The facilitator application is hosted on one or more servers or other processor-based devices, and communicates with the client application via one or more couplings. The facilitator application can also be distributed among one or more portable processor-based devices including the communication devices hosting the client application. The communication system improves efficiency of voice communications by allowing communication device users to dynamically manage how and when mobile calls take place, intelligently screen calls based on caller identity, urgency, and subject matter, determine which contacts in a directory are available to talk and which ones choose not to be disturbed, and increase accessibility ...

Directory integration in mobile systems

Embodiments for generating a sorted integrated directory are described. The sorted integrated directory integrates contacts from disparate directories into a common directory. The formation of the integrated directory includes receiving contacts from multiple directories. The contacts represent or are formed under multiple data structures, with one data structure corresponding to one of the directories. The received contacts are converted into contact objects. The contact objects, each of which represents a contact, all include or are formed under a common data structure. An integrated directory is generated or formed from the contact objects. The integrated directory thus includes a set of contacts of the disparate source directories.

Bandwidth detection in a heterogeneous network with parallel and proxy modes

Effective bandwidth of a communication link is determined in a heterogeneous, packet switched network between a source and a destination, where effective bandwidth is defined as the actual available bandwidth between the server and the client, minus the overhead of the various network protocols used to transmit the data. The method includes maintaining a database of bandwidth parameters indexed by destination address, and using the database when setting a communication channel.

Bandwidth detection in a heterogeneous network with parallel and proxy modes

Effective bandwidth of a communication link is determined in a heterogeneous, packet switched network between a source and a destination, where effective bandwidth is defined as the actual available bandwidth between the server and the client, minus the overhead of the various network protocols used to transmit the data. The method includes maintaining a database of bandwidth parameters indexed by destination address, and using the database when setting a communication channel.

Bandwidth detection in a heterogeneous network with parallel and proxy modes

Effective bandwidth of a communication link is determined in a heterogeneous, packet switched network between a source and a destination, where effective bandwidth is defined as actual available bandwidth between the server and the client, minus the overhead of the various network protocols used to transmit the data. The method includes measuring transmission times between the source and a destination for a plurality data segments having different characteristics, such as different sized files or subfiles of data; processing the transmission times to cancel effects of transmission latencies other than the different characteristics of the data segments; and indicating a bandwidth based on said processing. The processing is done in parallel with the return of user resources to the destination, and using a bandwidth detection engine associated with a proxy server.

Universal Electronic Payment Apparatuses, Methods and Systems

The UNIVERSAL ELECTRONIC PAYMENT APPARATUS, METHODS AND SYSTEMS (“UEP”) transform touchscreen inputs into a virtual wallet mobile application interface via UEP components into purchase transaction triggers and receipt notices. In one implementation the UEP provides, via a user device, a product information search request; and obtains, in response to the product information search request, information on a first product for sale by a first merchant and a second product for sale by a second merchant. The UEP generates a single purchase transaction request, using the information on the first product for sale by the first merchant and the second product for sale by the second merchant. The UEP provides, via the user device, the single purchase transaction request for payment processing. Also, the UEP obtains an electronic purchase receipt for the first product for sale by the first merchant and the second product for sale by the second merchant. 1. (canceled)2. A multi-merchant virtual wallet shopping processor-implemented method , comprising:providing, from a user device, a product information search request;obtaining, in response to the product information search request, information on a first product for sale by a first merchant and a second product for sale by a second merchant;generating a single purchase transaction request, using the information on the first product for sale by the first merchant and the second product for sale by the second merchant;providing, via the user device, the single purchase transaction request for payment processing; andobtaining an electronic purchase receipt for the first product for sale by the first merchant and the second product for sale by the second merchant.3. The method of claim 2 , wherein the user device is a mobile device.4. The method of claim 2 , wherein the product information search request is generated in response to use entry of a search keyword into the virtual wallet application.5. The method of claim 2 , wherein ...

Call notification with rich caller identification

Communication systems and methods are described that include call notification with rich caller identification. Components of the communication systems are configured to receive a call for a user via an enterprise voice channel. A call request is automatically generated in response to event data of the received call. The call request includes caller data from enterprise databases or directories. The caller data provides identifying information of the caller to the user via the call request. The call request can include response options by which the user can participate in the call. The call request is routed to a target device of the user via a data channel of the host enterprise. The target device provides the user with multiple action or response options via the call request. The response options include for example accepting the call, delaying the call, forwarding the call, ignoring the call, and ignoring the caller.

Melting information on a client device

Melting information of a client device is described. The device melting includes receiving a melt message at an inbox of a client device. A source of the melt message is authenticated using identification information of the melt message. The client device automatically deletes client state information of the client device in response to authenticating the source of the melt message.

Mobile device calls via private branch exchange

Communication systems and methods are described that enable mobile devices to route telephone calls via an enterprise telephone system. The communication system is configured to receive via a data channel a request from the mobile device. The mobile device corresponds to a user making a call. The server receiving the request includes a private branch exchange (PBX) and one or more other servers hosted by or coupled to the enterprise. A first call leg is initiated over a first voice channel in response to the request. The first call leg is coupled to the server and mobile device. A second call leg is initiated over a second voice channel, and the second call leg is coupled to the server and a client device corresponding to an intended call recipient. A voice conference call is formed between the mobile device and client device by joining the first and second call legs.

System and method for developing information for a wireless information system

A system and method is described for providing data to a mobile information system. A broadcast server receives information preferences from a plurality of subscribers to the mobile information system. The broadcast server aggregates these information preferences and transmits the aggregated information preferences to at least one data source providers. The data source providers then assemble data for the mobile information system using the aggregated information preferences.

Determining message format according to status information

Automatic determination of message format according to status information is described. The formatting includes selecting via a calling device a recipient to receive a communication. A communication request is generated corresponding to the communication. A status of the recipient is automatically determined. The status includes information of a service that supports the communication request. The communication request is formatted to have a format that corresponds to the status, and the formatted communication request is transferred to a target device of the recipient via a data coupling that supports the format.

Mobile device calls via private branch exchange

Communication systems and methods are described that enable mobile devices to route telephone calls via an enterprise telephone system. The communication system is configured to receive via a data channel a request from the mobile device. The mobile device corresponds to a user making a call. The server receiving the request includes a private branch exchange (PBX) and one or more other servers hosted by or coupled to the enterprise. A first call leg is initiated over a first voice channel in response to the request. The first call leg is coupled to the server and mobile device. A second call leg is initiated over a second voice channel, and the second call leg is coupled to the server and a client device corresponding to an intended call recipient. A voice conference call is formed between the mobile device and client device by joining the first and second call legs.

Mobile rich media information system

A system and method is described for providing an interactive rich media information service to users of mobile devices. The rich media information is presented to users in a plurality of interactive rich media channels. A subscriber-specific data stream is received at the mobile device containing channel data for each of the rich media channel that the user has subscribed to. The channel data is separated and stored corresponding to each such subscribed-to channel. An interactive multimedia runtime container (iMRC). is executed on the mobile device for each subscribed-to channel. The rich media channels are played on the iMRC and displayed on the display of the mobile device. Using the user interface elements of the mobile device, the user may navigate through the information on the channels, navigate between different channels, subscribe or un-subscribe to channels, and enter user preferences for further tailoring the information presented in the subscribed-to channels.

System and method for developing information for a wireless information system

A system and method is described for providing data to a mobile information system. A broadcast server receives information preferences from a plurality of subscribers to the mobile information system. The broadcast server aggregates these information preferences and transmits the aggregated information preferences to at least one data source providers. The data source providers then assemble data for the mobile information system using the aggregated information preferences.

Searching multiple directories and generating a sorted integrated directory

Embodiments for searching multiple directories are described. The searching includes remote searching and local searching. Local searching is performed against the local integrated phonebook on a client device. In contrast, remote searching is performed against one or more directories or directory types of an enterprise server (e.g. corporate directory, etc.). The local directory on the client device therefore effectively functions like a cache of information of one or more of the directories of the enterprise server, where the cache is stored locally on the client device.

Bandwidth detection in a heterogeneous network with parallel and proxy modes

Effective bandwidth of a communication link is determined in a heterogeneous, packet switched network between a source and a destination, where effective bandwidth is defined as the actual available bandwidth between the server and the client, minus the overhead of the various network protocols used to transmit the data. The method includes measuring transmission times between the source and a destination for a plurality data segments having different characteristics, such as different sized files or subfiles of data; processing the transmission times to cancel effects of transmission latencies other than the different characteristics of the data segments; and indicating a bandwidth based on said processing. The processing is done in parallel with the return of user resources to the destination, and using a bandwidth detection engine associated with a proxy server.

Rate control in communications systems

Communications rate control is described. The rate control includes receiving a message addressed to a client device of a user. A determination is made as to a category of the message. Data of the message is synchronized between a server and the mobile device in response to one or more of the category and one or more user actions at the client device.

Mobile device calls via private branch exchange

Communication systems and methods are described that enable mobile devices to route telephone calls via an enterprise telephone system. The communication system is configured to receive via a data channel a request from the mobile device. The mobile device corresponds to a user making a call. The server receiving the request includes a private branch exchange (PBX) and one or more other servers hosted by or coupled to the enterprise. A first call leg is initiated over a first voice channel in response to the request. The first call leg is coupled to the server and mobile device. A second call leg is initiated over a second voice channel, and the second call leg is coupled to the server and a client device corresponding to an intended call recipient. A voice conference call is formed between the mobile device and client device by joining the first and second call legs.

MOBILE RICH MEDIA INFORMATION SYSTEM

A system and method is described for providing an interactive rich media information service to users of mobile devices. The rich media information is presented to users in a plurality of interactive rich media channels. A subscriber-specific data stream is received at the mobile device containing channel data for each of the rich media channel that the user has subscribed to. The channel data is separated and stored corresponding to each such subscribed-to channel. An interactive multimedia runtime container (iMRC). is executed on the mobile device for each subscribed-to channel. The rich media channels are played on the iMRC and displayed on the display of the mobile device. Using the user interface elements of the mobile device, the user may navigate through the information on the channels, navigate between different channels, subscribe or un-subscribe to channels, and enter user preferences for further tailoring the information presented in the subscribed-to channels. 177.-. (canceled)78. A mobile device comprising:an operating system;a memory comprising applications for visually presenting interactive multimedia content on the mobile device, wherein the applications present said content using data stored in the memory; anda user interface comprising a touch screen displaying the interactive multimedia content of the applications and receiving input to navigate to different ones of the applications and to navigate within the interactive multimedia content; andwherein the applications comprise one or more system applications and one or more other applications that are not system applications, wherein the applications comprise an application listing application providing information on available applications that are available to be added via download through a wireless network to the mobile device, wherein adding an available application of the available applications to the mobile device comprises adding the available application via download through the wireless ...

System and method for active mobile collaboration

A communication system is provided that uses loosely-coupled client-server architectures to improve the efficiency of communications. The communication system includes client and facilitator applications. The client application is a component of processor-based mobile communication devices. The facilitator application is hosted on one or more servers or other processor-based devices, and communicates with the client application via one or more couplings. The facilitator application can also be distributed among one or more portable processor-based devices including the communication devices hosting the client application. The communication system improves efficiency of voice communications by allowing communication device users to dynamically manage how and when mobile calls take place, intelligently screen calls based on caller identity, urgency, and subject matter, determine which contacts in a directory are available to talk and which ones choose not to be disturbed, and increase accessibility ...

Call notification with rich caller identification

Communication systems and methods are described that include call notification with rich caller identification. Components of the communication systems are configured to receive a call for a user via an enterprise voice channel. A call request is automatically generated in response to event data of the received call. The call request includes caller data from enterprise databases or directories. The caller data provides identifying information of the caller to the user via the call request. The call request can include response options by which the user can participate in the call. The call request is routed to a target device of the user via a data channel of the host enterprise. The target device provides the user with multiple action or response options via the call request. The response options include for example accepting the call, delaying the call, forwarding the call, ignoring the call, and ignoring the caller.

Searching multiple directories and generating a sorted integrated directory

Embodiments for searching multiple directories are described. The searching includes remote searching and local searching. Local searching is performed against the local integrated phonebook on a client device. In contrast, remote searching is performed against one or more directories or directory types of an enterprise server (e.g. corporate directory, etc.). The local directory on the client device therefore effectively functions like a cache of information of one or more of the directories of the enterprise server, where the cache is stored locally on the client device.

Call notification with rich caller identification

Communication systems and methods are described that include call notification with rich caller identification. Components of the communication systems are configured to receive a call for a user via an enterprise voice channel. A call request is automatically generated in response to event data of the received call. The call request includes caller data from enterprise databases or directories. The caller data provides identifying information of the caller to the user via the call request. The call request can include response options by which the user can participate in the call. The call request is routed to a target device of the user via a data channel of the host enterprise. The target device provides the user with multiple action or response options via the call request. The response options include for example accepting the call, delaying the call, forwarding the call, ignoring the call, and ignoring the caller.

Provisioning in communications systems

Provisioning is described for use in communications systems. The provisioning includes receiving a message at an inbox of a device. The message includes information of an electronic location of a source device from which to download the appropriate application and device and user-specific information used for configuration of the application. An application is automatically transferred to the device in response to selection of the received message by a user of the device. The application is automatically installed on the device. The application is auto-started, at which time it self-configures using the original message.

Virtual wallet card selection apparatuses, methods and systems

The VIRTUAL WALLET CARD SELECTION APPARATUSES, METHODS AND SYSTEMS ("VWCS") transform virtual wallet card selections by users utilizing mobile devices via VWCS components into virtual wallet card-based transaction purchase notifications. In one implementation, the VWCS obtains a user authentication request for a purchase transaction, and extracts a universal card account number from it. Upon querying a database, the VWCS determines that the user has access to a virtual wallet and obtains virtual wallet card selection options for the user from the database. The VWCS provides the virtual wallet card selection options to a user mobile device, and obtains a user selection of an account included among the options. The VWCS initiates a purchase transaction using the user selection. Also, upon completion of authorization of the purchase transaction, the VWCS provides a purchase receipt to the user mobile device.

System and method for active mobile collaboration

A communication system is provided that uses loosely-coupled client-server architectures to improve the efficiency of communications. The communication system includes client and facilitator applications. The client application is a component of processor-based mobile communication devices. The facilitator application is hosted on one or more servers or other processor-based devices, and communicates with the client application via one or more couplings. The facilitator application can also be distributed among one or more portable processor-based devices including the communication devices hosting the client application. The communication system improves efficiency of voice communications by allowing communication device users to dynamically manage how and when mobile calls take place, intelligently screen calls based on caller identity, urgency, and subject matter, determine which contacts in a directory are available to talk and which ones choose not to be disturbed, and increase accessibility ...

VIRTUAL WALLET CARD SELECTION APPARATUSES, METHODS AND SYSTEMS

The VIRTUAL WALLET CARD SELECTION APPARATUSES, METHODS AND SYSTEMS (“VWCS”) transform virtual wallet card selections by users utilizing mobile devices via VWCS components into virtual wallet card-based transaction purchase notifications. In one implementation, the VWCS obtains a user authentication request for a purchase transaction, and extracts a universal card account number from it. Upon querying a database, the VWCS determines that the user has access to a virtual wallet and obtains virtual wallet card selection options for the user from the database. The VWCS provides the virtual wallet card selection options to a user mobile device, and obtains a user selection of an account included among the options. The VWCS initiates a purchase transaction using the user selection. Also, upon completion of authorization of the purchase transaction, the VWCS provides a purchase receipt to the user mobile device. 1. A virtual wallet card selection system , comprising:a computing processor;a network communication device disposed in communication with the computing processor; and obtain, via the network communication device operatively connected to a payment network server, a user authentication request for a purchase transaction;', 'extract, via the computing processor operatively connected to the payment network server, a universal card account number based on parsing the user authentication request;', 'determine, based on querying a database memory operatively connected to the payment network server, using the universal card account number, that the user is authorized to access a virtual wallet;', "determine, based on querying a database memory using the universal card account number, that the user desires to maintain privacy of user payment data from a merchant involved in the purchase transaction by utilizing a secure network communication with the user's mobile device to provide payment data to the payment network server to process the purchase transaction;", 'identify, ...

Rate control in communications systems

Communications rate control is described. The rate control includes receiving a message addressed to a client device of a user. A determination is made as to a category of the message. Data of the message is synchronized between a server and the mobile device in response to one or more of the category and one or more user actions at the client device.

Mobile device calls via private branch exchange

Communication systems and methods are described that enable mobile devices to route telephone calls via an enterprise telephone system. The communication system is configured to receive via a data channel a request from the mobile device. The mobile device corresponds to a user making a call. The server receiving the request includes a private branch exchange (PBX) and one or more other servers hosted by or coupled to the enterprise. A first call leg is initiated over a first voice channel in response to the request. The first call leg is coupled to the server and mobile device. A second call leg is initiated over a second voice channel, and the second call leg is coupled to the server and a client device corresponding to an intended call recipient. A voice conference call is formed between the mobile device and client device by joining the first and second call legs.

Universal electronic payment apparatuses, methods and systems

The UNIVERSAL ELECTRONIC PAYMENT APPARATUSES, METHODS AND SYSTEMS (“UEP”) transform touchscreen inputs into a virtual wallet mobile application interface via UEP components into purchase transaction triggers and receipt notices. In one implementation the UEP provides, via a user device, a product information search request; and obtains, in response to the product information search request, information on a first product for sale by a first merchant and a second product for sale by a second merchant. The UEP generates a single purchase transaction request, using the information on the first product for sale by the first merchant and the second product for sale by the second merchant. The UEP provides, via the user device, the single purchase transaction request for payment processing. Also, the UEP obtains an electronic purchase receipt for the first product for sale by the first merchant and the second product for sale by the second merchant.

Mobile device conference calls via private branch exchange

Communication systems and methods are described that enable mobile devices to route telephone calls via an enterprise telephone system. The communication system is configured to receive via a data channel a request from the mobile device. The mobile device corresponds to a user making a call. The server receiving the request includes a private branch exchange (PBX) and one or more other servers hosted by or coupled to the enterprise. A first call leg is initiated over a first voice channel in response to the request. The first call leg is coupled to the server and mobile device. Numerous second call legs are initiated over a second voice channel, and the second call legs are coupled to the server and numerous client devices corresponding to an intended call recipients. A voice conference call is formed between the mobile device and client device by joining the first and second call legs.

Integration of enterprise voicemail in mobile systems

An integrated voicemail system is described that provides “visual voicemail” that overcomes the shortcomings associated with a user having to dial into a voicemail system and navigate through a menu of options using conventional voice and/or standard DTMF signaling-based browsing capabilities. The visual voicemail instead provides, via a client device of the user's choice, a visual presentation of a user's voicemails along with state information of the voicemails. The visual presentation of the voicemails includes a user interface that allows a user to control or manipulate voicemails from the client device, where the manipulation includes playing, pausing, rewinding, fast-forwarding, deleting, and changing a state of each voicemail. The visual voicemail also eliminates the need for a user to periodically call-in to the enterprise voicemail system in order to check for voicemail messages as the messages can be automatically delivered to the user's client device.

Directory integration in mobile systems

Embodiments for generating a sorted integrated directory are described. The sorted integrated directory integrates contacts from disparate directories into a common directory. The formation of the integrated directory includes receiving contacts from multiple directories. The contacts represent or are formed under multiple data structures, with one data structure corresponding to one of the directories. The received contacts are converted into contact objects. The contact objects, each of which represents a contact, all include or are formed under a common data structure. An integrated directory is generated or formed from the contact objects. The integrated directory thus includes a set of contacts of the disparate source directories.

Connection management in communications systems

Connection management in communication systems is described. The connection management includes controlling a connection between client devices and a network using multiple connection modes. One of the available connection modes is selected for use in a connection between the network and a respective client device. Selection of the connection mode is performed according to one or more parameters of the network and the particular client device. A reachable state or presence state of each client device is set 406 in response to data of the respective connection mode.

Mobile device calls via private branch exchange

Communication systems and methods are described that enable mobile devices to route telephone calls via an enterprise telephone system. The communication system is configured to receive via a data channel a request from the mobile device. The mobile device corresponds to a user making a call. The server receiving the request includes a private branch exchange (PBX) and one or more other servers hosted by or coupled to the enterprise. A first call leg is initiated over a first voice channel in response to the request. The first call leg is coupled to the server and mobile device. A second call leg is initiated over a second voice channel, and the second call leg is coupled to the server and a client device corresponding to an intended call recipient. A voice conference call is formed between the mobile device and client device by joining the first and second call legs.

Virtual Wallet Card Selection Apparatuses, Methods and Systems

The VIRTUAL WALLET CARD SELECTION APPARATUSES, METHODS AND SYSTEMS (“VWCS”) transform virtual wallet card selections by users utilizing mobile devices via VWCS components into virtual wallet card-based transaction purchase notifications. In one implementation, the VWCS obtains a user authentication request for a purchase transaction, and extracts a universal card account number from it. Upon querying a database, the VWCS determines that the user has access to a virtual wallet and obtains virtual wallet card selection options for the user from the database. The VWCS provides the virtual wallet card selection options to a user mobile device, and obtains a user selection of an account included among the options. The VWCS initiates a purchase transaction using the user selection. Also, upon completion of authorization of the purchase transaction, the VWCS provides a purchase receipt to the user mobile device. 1. (canceled)2. A virtual wallet card selection system , comprising:a processor; and obtain a user authentication request for a purchase transaction;', 'extract, via the processor, a universal card account number based on parsing the user authentication request;', 'determine, based on querying a database using the universal card account number, that the user is authorized to access a virtual wallet;', 'determine, based on querying a database memory using the universal card account number, privacy of user payment data to be maintained away from a merchant involved in the purchase transaction by utilizing a secure network communication with a user mobile device to provide payment data to the payment network server to process the Purchase transaction;', 'provide a user virtual wallet card selection request including a list of user payment cards for selection to a user device, upon determining that the user is authorized to access the virtual wallet;', 'obtain user selection of a virtual wallet card account; and', 'provide a purchase transaction request message for ...

Integration of enterprise voicemail in mobile systems

An integrated voicemail system is described that provides “visual voicemail” that overcomes the shortcomings associated with a user having to dial into a voicemail system and navigate through a menu of options using conventional voice and/or standard DTMF signaling-based browsing capabilities. The visual voicemail instead provides, via a client device of the user's choice, a visual presentation of a user's voicemails along with state information of the voicemails. The visual presentation of the voicemails includes a user interface that allows a user to control or manipulate voicemails from the client device, where the manipulation includes playing, pausing, rewinding, fast-forwarding, deleting, and changing a state of each voicemail. The visual voicemail also eliminates the need for a user to periodically call-in to the enterprise voicemail system in order to check for voicemail messages as the messages can be automatically delivered to the user's client device.

UNIVERSAL ELECTRONIC PAYMENT APPARATUSES, METHODS AND SYSTEMS

The UNIVERSAL ELECTRONIC PAYMENT APPARATUSES, METHODS AND SYSTEMS (“UEP”) transform touchscreen inputs into a virtual wallet mobile application interface via UEP components into purchase transaction triggers and receipt notices. In one implementation the UEP provides, via a user device, a product information search request; and obtains, in response to the product information search request, information on a first product for sale by a first merchant and a second product for sale by a second merchant. The UEP generates a single purchase transaction request, using the information on the first product for sale by the first merchant and the second product for sale by the second merchant. The UEP provides, via the user device, the single purchase transaction request for payment processing. Also, the UEP obtains an electronic purchase receipt for the first product for sale by the first merchant and the second product for sale by the second merchant. 145-. (canceled)46. A multi-merchant virtual wallet shopping processor-implemented method , comprising: a first product included in at least a first inventory of a first merchant of a plurality of merchants within a vicinity of the user device, and', 'a second product included in at least a second inventory of a second merchant of the plurality of merchants within the vicinity of the user device;, 'receiving, at a pay network server from a virtual wallet application executing on a data processor of a user device, a product information search request, wherein the product information search request corresponds to bothgenerating, by the virtual wallet application, a single purchase transaction request for both the first product and the second product by the virtual wallet application; andproviding, to the pay network server that is remote from the plurality of merchants within the vicinity of the user device, via the virtual wallet application executing on the user device, the single purchase transaction request for payment ...

Mobile device conference calls via private branch exchange

Communication systems and methods are described that enable mobile devices to route telephone calls via an enterprise telephone system. The communication system is configured to receive via a data channel a request from the mobile device. The mobile device corresponds to a user making a call. The server receiving the request includes a private branch exchange (PBX) and one or more other servers hosted by or coupled to the enterprise. A first call leg is initiated over a first voice channel in response to the request. The first call leg is coupled to the server and mobile device. Numerous second call legs are initiated over a second voice channel, and the second call legs are coupled to the server and numerous client devices corresponding to an intended call recipients. A voice conference call is formed between the mobile device and client device by joining the first and second call legs.

Mobile device calls via private branch exchange

Communication systems and methods are described that enable mobile devices to route telephone calls via an enterprise telephone system. The communication system is configured to receive via a data channel a request from the mobile device. The mobile device corresponds to a user making a call. The server receiving the request includes a private branch exchange (PBX) and one or more other servers hosted by or coupled to the enterprise. A first call leg is initiated over a first voice channel in response to the request. The first call leg is coupled to the server and mobile device. A second call leg is initiated over a second voice channel, and the second call leg is coupled to the server and a client device corresponding to an intended call recipient. A voice conference call is formed between the mobile device and client device by joining the first and second call legs.

Call notification with rich caller identification

Communication systems and methods are described that include call notification with rich caller identification. Components of the communication systems are configured to receive a call for a user via an enterprise voice channel. A call request is automatically generated in response to event data of the received call. The call request includes caller data from enterprise databases or directories. The caller data provides identifying information of the caller to the user via the call request. The call request can include response options by which the user can participate in the call. The call request is routed to a target device of the user via a data channel of the host enterprise. The target device provides the user with multiple action or response options via the call request. The response options include for example accepting the call, delaying the call, forwarding the call, ignoring the call, and ignoring the caller.

Integration of enterprise voicemail in mobile systems

An integrated voicemail system is described that provides “visual voicemail” that overcomes the shortcomings associated with a user having to dial into a voicemail system and navigate through a menu of options using conventional voice and/or standard DTMF signaling-based browsing capabilities. The visual voicemail instead provides, via a client device of the user's choice, a visual presentation of a user's voicemails along with state information of the voicemails. The visual presentation of the voicemails includes a user interface that allows a user to control or manipulate voicemails from the client device, where the manipulation includes playing, pausing, rewinding, fast-forwarding, deleting, and changing a state of each voicemail. The visual voicemail also eliminates the need for a user to periodically call-in to the enterprise voicemail system in order to check for voicemail messages as the messages can be automatically delivered to the user's client device.

Melting information on a client device

Melting information of a client device is described. The device melting includes receiving a melt message at an inbox of a client device. A source of the melt message is authenticated using identification information of the melt message. The client device automatically deletes client state information of the client device in response to authenticating the source of the melt message.

SYSTEM AND METHOD FOR ACTIVE MOBILE COLLABORATION

A communication system is provided that uses loosely-coupled client-server architectures to improve the efficiency of communications. The communication system includes client and facilitator applications. The client application is a component of processor-based mobile communication devices. The facilitator application is hosted on one or more servers or other processor-based devices, and communicates with the client application via one or more couplings. The facilitator application can also be distributed among one or more portable processor-based devices including the communication devices hosting the client application. The communication system improves efficiency of voice communications by allowing communication device users to dynamically manage how and when mobile calls take place, intelligently screen calls based on caller identity, urgency, and subject matter, determine which contacts in a directory are available to talk and which ones choose not to be disturbed, and increase accessibility ...

CALL NOTIFICATION WITH RICH CALLER IDENTIFICATION

Communication systems and methods are described that include call notification with rich caller identification. Components of the communication systems are configured to receive a call for a user via an enterprise voice channel. A call request is automatically generated in response to event data of the received call. The call request includes caller data from enterprise databases or directories. The caller data provides identifying information of the caller to the user via the call request. The call request can include response options by which the user can participate in the call. The call request is routed to a target device of the user via a data channel of the host enterprise. The target device provides the user with multiple action or response options via the call request. The response options include for example accepting the call, delaying the call, forwarding the call, ignoring the call, and ignoring the caller. 1. A method comprising:receiving from an associated caller a call via a first voice channel to a telephone of an associated user;generating a call request in response to call event data of the call, wherein the call request includes caller identification data received from a directory stored in a memory, the caller identification data relating to information of the associated caller;routing the call request to a target device via a data channel associated with the telephone without transferring the received call via a second voice channel to the target device, while concurrently directing the call via the first voice channel to the telephone associated with the target device; andgenerating a plurality of call response options at the target device.2. The method of claim 1 , further comprising canceling the call request by sending a notification to the designated target device via the data channel responsive to determining the call was answered at the telephone before a selected call response was received from the designated target device via the data ...

Call notification with rich caller identification

Communication systems and methods are described that include call notification with rich caller identification. Components of the communication systems are configured to receive a call for a user via an enterprise voice channel. A call request is automatically generated in response to event data of the received call. The call request includes caller data from enterprise databases or directories. The caller data provides identifying information of the caller to the user via the call request. The call request can include response options by which the user can participate in the call. The call request is routed to a target device of the user via a data channel of the host enterprise. The target device provides the user with multiple action or response options via the call request. The response options include for example accepting the call, delaying the call, forwarding the call, ignoring the call, and ignoring the caller.

INTEGRATION OF ENTERPRISE VOICEMAIL IN MOBILE SYSTEMS

An integrated voicemail system is described that provides “visual voicemail” that overcomes the shortcomings associated with a user having to dial into a voicemail system and navigate through a menu of options using conventional voice and/or standard DTMF signaling-based browsing capabilities. The visual voicemail instead provides, via a client device of the user's choice, a visual presentation of a user's voicemails along with state information of the voicemails. The visual presentation of the voicemails includes a user interface that allows a user to control or manipulate voicemails from the client device, where the manipulation includes playing, pausing, rewinding, fast-forwarding, deleting, and changing a state of each voicemail. The visual voicemail also eliminates the need for a user to periodically call-in to the enterprise voicemail system in order to check for voicemail messages as the messages can be automatically delivered to the user's client device.

Universal electronic payment apparatuses, methods and systems

The UNIVERSAL ELECTRONIC PAYMENT APPARATUSES, METHODS AND SYSTEMS ("UEP") transform touchscreen inputs into a virtual wallet mobile application interface via UEP components into purchase transaction triggers and receipt notices. In one implementation the UEP provides, via a user device, a product information search request; and obtains, in response to the product information search request, information on a first product for sale by a first merchant and a second product for sale by a second merchant. The UEP generates a single purchase transaction request, using the information on the first product for sale by the first merchant and the second product for sale by the second merchant. The UEP provides, via the user device, the single purchase transaction request for payment processing. Also, the UEP obtains an electronic purchase receipt for the first product for sale by the first merchant and the second product for sale by the second merchant.

Virtual wallet card selection apparatuses, methods and systems

The virtual wallet card selection apparatuses, methods and systems ("VWCS") transform virtual wallet card selections by users utilizing mobile devices via VWCS components into virtual wallet card-based transaction purchase notifications. In one implementation, the VWCS is an apparatus, having a memory, computing processor, and network communication device that obtains a user authentication request for a purchase transaction, and extracts a universal card account number from it. Upon querying a database, the VWCS determines that the user has access to a virtual wallet and obtains virtual wallet card selection options for the user from the database. The VWCS provides the virtual wallet card selection options to a user mobile device, and obtains a user selection of an account included among the options. The VWCS initiates a purchase transaction using the user selection. Also, upon completion of authorization of the purchase transaction, the VWCS provides a purchase receipt to the user mobile device.

Provisioning in communications systems

Provisioning is described for use in communications systems. The provisioning includes receiving a message at an inbox of a device. The message includes information of an electronic location of a source device from which to download the appropriate application and device and user-specific information used for configuration of the application. An application is automatically transferred to the device in response to selection of the received message by a user of the device. The application is automatically installed on the device. The application is auto-started, at which time it self-configures using the original message.

Directory integration in mobile systems

Integration of enterprise voicemail in mobile systems

An integrated voicemail system is described that provides 'visual voicemail' that overcomes the shortcomings associated with a user having to dial into a voicemail system and navigate through a menu of options using conventional voice and/or standard DTMF signaling-based browsing capabilities. The visual voicemail instead provides, via a client device of the user's choice, a visual presentation of a user's voicemails along with state information of the voicemails. The visual presentation of the voicemails includes a user interface that allows a user to control or manipulate voicemails from the client device, where the manipulation includes playing, pausing, rewinding, fast-forwarding, deleting, and changing a state of each voicemail. The visual voicemail also eliminates the need for a user to periodically call-in to the enterprise voicemail system in order to check for voicemail messages as the messages can be automatically delivered to the user's client device.

Wallet Card Selection Devices, Methods and System

1/1 resumo “aparelhos, métodos e sistema de seleção de cartão de carteira virtual” trata-se de aparelhos, métodos e sistema de seleção de cartão de carteira virtual 5 (“vwcs”) que transformam seleções de cartão de carteira virtual por usuários que utilizam dispositivos móveis por meio de componentes de vwcs em notificações de aquisição de transação baseada em cartão de carteira virtual. em uma implantação, a vwcs é um aparelho que tem uma memória, processador de computação e dispositivo de comunicação de rede que obtém uma solicitação de autenticação de usuário para uma transação de 10 aquisição e extrai uma série de conta de cartão universal do mesmo. mediante consulta de um banco de dados, a vwcs determina que o usuário tenha acesso a uma carteira virtual e obtenha opções de seleção de cartão de carteira virtual para o usuário do banco de dados. a vwcs fornece as opções de seleção de cartão de carteira virtual a um dispositivo móvel de usuário e obtém uma seleção de usuário de uma conta incluída entre as opções. a 15 vwcs inicia uma transação de aquisição com o uso da seleção de usuário. além disso, mediante conclusão de autorização da transação de aquisição, a vwcs fornece uma aquisição recebida ao dispositivo móvel de usuário. 1/1 summary “wallet card selection devices, methods and system” are devices, methods, and virtual wallet card selection system 5 (“vwcs”) that transform user wallet card selections who use mobile devices through vwcs components in virtual wallet card-based transaction acquisition notifications. In one deployment, VWCs is a device that has a memory, compute processor, and network communication device that obtains a user authentication request for a 10 acquisition transaction and extracts a series of universal card account from it. by consulting a database, vwcs determines that the user has access to a virtual wallet and obtains virtual wallet card selection options for the database user. vwcs provides virtual wallet card selection options ...

Universal electronic payment apparatuses, methods and systems

The UNIVERSAL ELECTRONIC PAYMENT APPARATUSES, METHODS AND SYSTEMS ("UEP") transform touchscreen inputs into a virtual wallet mobile application interface via UEP components into purchase transaction triggers and receipt notices. In one implementation the UEP provides, via a user device, a product information search request; and obtains, in response to the product information search request, information on a first product for sale by a first merchant and a second product for sale by a second merchant. The UEP generates a single purchase transaction request, using the information on the first product for sale by the first merchant and the second product for sale by the second merchant. The UEP provides, via the user device, the single purchase transaction request for payment processing. Also, the UEP obtains an electronic purchase receipt for the first product for sale by the first merchant and the second product for sale by the second merchant. WO 2012/116125 PCT/US2012/026205 p -. , w CD' UOa)

Call notification with rich caller identification

Communication systems and methods are described that include call notification with rich caller identification. Components of the communication systems are configured to receive a call for a user via an enterprise voice channel (5, Fig 5). A call request (3, Fig 5) is automatically generated in response to event data of the received call. The call request includes caller data from enterprise databases or directories. The caller data provides identifying information of the caller to the user via the call request. The call request can include response options by which the user can participate in the call. The call request is routed to a target device of the user via a data channel of the host enterprise. The target device provides the user with multiple action or response options via the call request The response options include for example accepting the call, delaying the call, forwarding the call, ignoring the call, and ignoring the caller.

Processing audio conversation data for medical data generation

Systems and methods for generating a complaint tree data structure based on audio conversation data of a medical visit are provided. Transcript conversation data is generated based on the audio conversation data using one or more automatic speech recognition (ASR) models. A complaint tree section corresponding to a section of the complaint tree data structure is determined based on the transcript conversation data. A plurality of medical entities corresponding to the complaint tree section are extracted from the transcript conversation data, and a relationship between two or more medical entities is determined. A complaint tree data structure is constructed based on the complaint tree section, the plurality of extracted medical entities, and the relationship between the two or more medical entities. Output data comprising an indication of one or more characteristics of the medical visit is generated based on the constructed complaint tree data structure.

Mobile device calls via private branch exchange

Communication systems and methods are described that enable mobile devices to route telephone calls via an enterprise telephone system (200). The communication system is configured to receive via a data channel a request from the mobile device (200M). The mobile device (200M) corresponds to a user making a call. The server (250) receiving the request includes a private branch exchange (PBX) and one or more other servers (250) hosted by or coupled to the enterprise (200E). A first call leg is initiated over a first voice channel in response to the request. The first call leg is coupled to the server (250) and mobile device (200M). A second call leg is initiated over a second voice channel, and the second call leg is coupled to the server (250) and a client device (222) corresponding to an intended call recipient. A voice conference call is formed between the mobile device (200M) and client device (222) by joining the first and second call legs.

Mobile device conference calls via private branch exchange

Call notification with rich caller identification

Communication systems and methods are described that include call notification with rich caller identification. Components of the communication systems are configured to receive a call for a user via an enterprise voice channel (5, Fig 5). A call request (3, Fig 5) is automatically generated in response to event data of the received call. The call request includes caller data from enterprise databases or directories. The caller data provides identifying information of the caller to the user via the call request. The call request can include response options by which the user can participate in the call. The call request is routed to a target device of the user via a data channel of the host enterprise. The target device provides the user with multiple action or response options via the call request The response options include for example accepting the call, delaying the call, forwarding the call, ignoring the call, and ignoring the caller.

Mobile device calls via private branch exchange

Call notification with rich caller identification

Communication systems and methods are described that include call notification with rich caller identification. Components of the communication systems are configured to receive a call for a user via an enterprise voice channel (5, Fig 5). A call request (3, Fig 5) is automatically generated in response to event data of the received call. The call request includes caller data from enterprise databases or directories. The caller data provides identifying information of the caller to the user via the call request. The call request can include response options by which the user can participate in the call. The call request is routed to a target device of the user via a data channel of the host enterprise. The target device provides the user with multiple action or response options via the call request The response options include for example accepting the call, delaying the call, forwarding the call, ignoring the call, and ignoring the caller.

Mobile device conference calls via private branch exchange

Communication systems and methods are described that enable mobile devices to route telephone calls via an enterprise telephone system. The communication system is configured to receive via a data channel a request from the mobile device. The mobile device corresponds to a user making a call. The server receiving the request includes a private branch exchange (PBX) and one or more other servers hosted by or coupled to the enterprise. A first call leg is initiated over a first voice channel in response to the request. The first call leg is coupled to the server and mobile device. Numerous second call legs are initiated over a second voice channel, and the second call legs are coupled to the server and numerous client devices corresponding to an intended call recipients. A voice conference call is formed between the mobile device and client device by joining the first and second call legs.

Call notification with rich caller identification

System and method for active mobile collaboration

A communication system is provided that uses loosely-coupled client-server achitecture to improved the efficiency of communications. The communication system includes client and facilitator applications. The client application is a component of processor-based mobile communication devices (101). The facilitator application is hosted on one or more servers (102) or other processor-based devices, and communicates with the client application via one or more couplings. The facilitator application can also be distributed among one or more portable processor-based devices including the communication device hosting the client application. The communication system improves efficiency of voice communications by allowing communication device users to dynamically manage how and when mobile calls take place, intelligently screen calls based on caller identity, urgency, and subject matter, determine which contacts in a directory are available to talk and which ones choose not to be disturbed, and increase accessibility of interprise and personal contact information from mobile phones.

System and method for active mobile collaboration

A communication system is provided that uses loosely-coupled client-server achitecture to improved the efficiency of communications. The communication system includes client and facilitator applications. The client application is a component of processor-based mobile communication devices (101). The facilitator application is hosted on one or more servers (102) or other processor-based devices, and communicates with the client application via one or more couplings. The facilitator application can also be distributed among one or more portable processor-based devices including the communication device hosting the client application. The communication system improves efficiency of voice communications by allowing communication device users to dynamically manage how and when mobile calls take place, intelligently screen calls based on caller identity, urgency, and subject matter, determine which contacts in a directory are available to talk and which ones choose not to be disturbed, and increase accessibility of interprise and personal contact information from mobile phones.

System and method for active mobile collaboration

System and method for active mobile collaboration

A communication system is provided that uses loosely-coupled client-server achitecture to improved the efficiency of communications. The communication system includes client and facilitator applications. The client application is a component of processor-based mobile communication devices (101). The facilitator application is hosted on one or more servers (102) or other processor-based devices, and communicates with the client application via one or more couplings. The facilitator application can also be distributed among one or more portable processor-based devices including the communication device hosting the client application. The communication system improves efficiency of voice communications by allowing communication device users to dynamically manage how and when mobile calls take place, intelligently screen calls based on caller identity, urgency, and subject matter, determine which contacts in a directory are available to talk and which ones choose not to be disturbed, and increase accessibility of interprise and personal contact information from mobile phones.