Device invoked decommission of multifunction peripherals

Systems and methods for decommission of a multifunction peripheral are disclosed. The method comprises receiving user interaction with the multifunction peripheral initiating a decommission operation for the multifunction peripheral, requesting user input of authentication credentials suitable to enable the decommission operation, and accepting user input of authentication credentials. The method further includes transmitting the authentication credentials, along with a request to enable the decommission operation for the multifunction peripheral to an authentication server for authentication, receiving confirmation that the authentication credentials are sufficient to enable decommission of the multifunction peripheral along with decommission instructions to be executed by the multifunction peripheral, and executing the decommission instructions so as to complete the decommission operation for the multifunction peripheral.

Error assistance using heads-up display

According to one embodiment, a system for providing error assistance for a device is disclosed. The error assistance is provided to an optical head-mounted display (OHMD) of a user. The system includes a server configured to receive an input, including one or more identifiers for the device, from the OHMD of the user or a mobile device of the user. The identifiers may include at least one of a serial number of the device, an identifier scanned from a tag of the device, and an error code identifying the device error. The server identifies the device and device error based on the identifiers. The server determines instructions for fixing the device error and generates an augmented display to provide on the OHMD of the user. The augmented display includes an image, icon, text, audio, or video, representative of a part of the device or an instruction for repairing the device.

Automatic selection of mobile device default action

Systems and methods for automatic selection of mobile device default action are disclosed. The method comprises presenting a default action and a list of alternative actions that identify document processing operations that may be completed by a multifunction peripheral to thereby generate an electronic document, the default action automatically selected and the list of alternative actions available for selection and receiving user interaction, on the mobile device, with the list of alternative actions thereby selecting a selected alternative action. The method further includes storing the selected alternative action as a new default action, sending instructions to the multifunction peripheral to begin a document processing operation identified by the selected alternative action, and presenting, on the mobile device, the new default action and a second list of alternative actions available for selection, the second list of alternative actions including the default action and excluding the ...

Split mode command button

Split mode command button, systems and methods for control of the split mode command button are disclosed. The method includes displaying a button to a user, the button including a primary function area incorporating a primary function available for immediate selection and a secondary function area incorporating a drop-down menu of at least one secondary function. The method further includes accepting a selection of a secondary function and executing the secondary function. The method also includes updating the button such that the secondary function is associated with the primary function area and the primary function is associated with the secondary function area and displaying the updated split mode command button to a user.

Business customized multifunction peripherals

A system and method for customized multifunction peripherals includes a document processing controller including a processor and a memory, a scanner, a scanner engine, a printer, a user input and a display. The memory stores electronic customization groups, each corresponding to a unique business type. Each electronic customization group includes electronic files, such as forms, applications, screen backgrounds, company logos, screen positioning information, and labels. The memory also stores device customization data sets, each corresponding to document processing in the multifunction peripheral. Indicia on the display identify each of the customization groups by business type, and the user input receives a selection of a selected customization group. A customizations menu on the display lists available customizations from the selected customization group. A document processing options menu on the display includes document processing options corresponding to a portion of the device customization ...

Multifunction peripheral with avatar based login

A system and method for logging into a document processing includes a touchscreen for receiving touch-based user input and displaying digital images. A memory stores avatar data for each of a plurality of avatars, including image data for generating an image of each avatar on the touchscreen and a plurality of identifiable areas within each avatar. A login screen on the touchscreen includes images of the avatars. A user selects an avatar and the login screen displays an image of the selected avatar on the touchscreen. The user touches the touchscreen, and tap point data is captured corresponding to the user touches on the image of the selected avatar relative to a touchscreen location of the avatar. The processor compares received tap point data with stored tap point data stored in the memory associatively with the selected avatar and selectively enables device operation in accordance with the comparison.

ERROR ASSISTANCE USING HEADS-UP DISPLAY

According to one embodiment, a system for providing error assistance for a device is disclosed. The error assistance is provided to an optical head-mounted display (OHMD) of a user. The system includes a server configured to receive an input, including one or more identifiers for the device, from the OHMD of the user or a mobile device of the user. The identifiers may include at least one of a serial number of the device, an identifier scanned from a tag of the device, and an error code identifying the device error. The server identifies the device and device error based on the identifiers. The server determines instructions for fixing the device error and generates an augmented display to provide on the OHMD of the user. The augmented display includes an image, icon, text, audio, or video, representative of a part of the device or an instruction for repairing the device. 1. A system for providing assistance to an optical head-mounted display (OHMD) of a user , the assistance relating to a device with an error or maintenance request , the system comprising a server configured to:receive an input from the OHMD of the user or a mobile device of the user, the input comprising one or more identifiers;identify a device and a device error or device maintenance request based on the identifiers;determine instructions for repairing the device; andgenerate an augmented display to provide on the OHMD of the user, the augmented display including information relating to instructions for repairing the device displayed in conjunction with the user's view of the user's environment on the OHMD.2. The system of claim 1 , wherein the device is an imaging device such as a printer device or a copier device.3. The system of claim 1 , a serial number of the device; and', 'an identifier scanned from a tag associated with the device., 'wherein the input received from the OHMD comprises scanned information obtained by scanning the device, comprising at least one of4. (canceled)5. The system ...

SYSTEM AND METHOD FOR INTELLIGENT ENTRY OF FAX NUMBERS

A system and method for populating fax recipient information on multifunction peripherals includes a touchscreen and a processor configured to generate user interface screens and receive user input from the touchscreen. The processor monitors the touchscreen for user entry of fax recipient information. The processor determines when there is a match between user entered information and contact information from an address book. When there is a match, the processor populates additional fax recipient information using the contact information. When there is no match of an entered fax number with a contact, the processor enters the fax number as the name of fax recipient. The processor monitors the touchscreen for user input that overwrites the processor populated fax recipient information, or a user command to add a fax recipient to a fax recipient list. The processor faxes a document to each fax recipient on the fax recipient list.

System and Method for File Navigation

The subject application is directed to computer file navigation. The identification of a user is received followed by a menu selection instruction. Uniquely identified data storage areas and uniquely identified secondary data storage areas are then defined in a data storage. Each secondary area includes history data relative to the user's prior access. A menu area is then generated that includes use-selectable indicia, each corresponding to one of a subset of the storage areas. A user-positionable pointer is generated on the menu area, a position of the pointer is detected relative to the indicia, and an indicium is generated proximate to the pointer in accordance with the detected position. A listing of secondary areas corresponding to the selected indicium is generated and displayed in an order based on the associated history data. A selection of one the secondary areas is received from the user and its history data is updated. 1. A computer file navigation system comprising:an input operable to receive identification data corresponding to an identity of an associated user;an input operable to receive a menu selection instruction from the associated user;a data storage having a plurality of uniquely identified data storage areas and a plurality of uniquely identified secondary data storage areas, each secondary data storage area including history data relative to prior access thereof by the associated user;a display generator operable to generate a menu area on an associated display, the menu area including a plurality of user-selectable indicia, each indicium of the plurality of indicia corresponding to one of a subset of the plurality of data storage areas;a pointer generator operable to generate a user-positionable pointer on the menu area;a position detector operable to sense a position of the pointer relative to the indicia;a selector operable to select an indicium proximate to the pointer in accordance with an output of the position detector;a list generator ...

Pattern Based Scan Batch Separation

Pattern based scan batch separation is disclosed. A method includes receiving from a user specification of a pattern in a document set, sensing pages, scanning the pages, applying the pattern specification to the pages to create a group of documents, the group of documents including a plurality of documents separated according to the pattern specification. A group of documents is stored in a destination location. The method may be implemented as instructions such as software or firmware and may be performed by a multifunction peripheral (MFP). 1. A method for batch separation with a print job comprising:receiving from a user specification of a pattern in a document set, the pattern specification including a page count for each document in the document set and a document order of the documents in the document set;sensing pages;scanning the pages;applying the pattern specification to the pages to create a group of documents, the group of documents including a plurality of documents separated according to the pattern specification; andstoring the group of documents in a destination location.2. The method of wherein the applying comprises:evaluating a pattern total number of pages, the pattern total number of pages being the sum of the page counts for each document in the document set; andidentifying a batch split pattern total number of documents within the pattern total number of pages according to the page counts for each of the batch split pattern total number of documents.3. The method of further comprising:receiving from the user a repeat pattern specification;repeatedly sequentially performing the scanning, the apply and the storing; andreceiving from the user specification to create a new folder for each document set such that the storing includes storing each of a plurality of groups of documents in a separate subfolder in the destination location.4. The method of further comprising:receiving from the user a repeat pattern specification; andrepeatedly ...

USB Print

There is disclosed a multifunction peripheral device, a method, and apparatus for processing a document from a portable data storage device. The multifunction peripheral device may have a port for receiving a portable data storage device and an input unit to receive user input of a selected function for an electronic document on the portable data storage device. The multifunction peripheral device further comprises a control unit to determine whether the selected function may be performed on each of the plurality of electronic documents and the input unit to receive user input as to a selected electronic document. The multifunction peripheral device is further to perform the selected function on the selected electronic document.

User Interface for Page View Zooming

There is disclosed a method and apparatus for a user interface for page view zooming. The method comprises generating a default user interface including an electronic document. The method further includes receiving touchdown and hold data indicating that a user has interacted with a portion of the electronic document and beginning a continuous zoom process for that portion of the electronic document. The method further includes halting the zoom process once a user has released the touch over the portion of the electronic document and displaying the magnified document on the user interface. The method employs a similar operation to enable a de-zooming operation. 1. A method for providing a user interface comprising:generating a visual representation of an electronic document on a user interface, generated on a touchscreen display, the electronic document shown in a default magnification level;receiving touchdown data indicating that a touch has been received from a user on the touchscreen display over the electronic document and hold data indicating that the user has held the touch for a predetermined period of time over the electronic document;altering the visual representation in response to the touchdown data and the hold data such that a current magnification level of the electronic document is increased for the duration of the touch, the current magnification level centered on a portion of the electronic document over which the touch is positioned;receiving release data indicating that the user has released the touch;halting increase of the current magnification level in response to the release data; andregenerating the visual representation to show a zoomed portion of the electronic document on the user interface, the zoomed portion being the visual representation of the portion of the electronic document at the current magnification level.2. The method of further comprising:receiving double-touch data indicating that a second touch and a third touch have been ...

User Interface for Reordering Thumbnails

There is disclosed a method and apparatus for reordering thumbnails. The method includes displaying a visual representation of an electronic document including a first page and a second page in an original order on a user interface generated on a touchscreen display, receiving movement data indicating that the touch has moved in a horizontal direction relative to the user interface, toward the second page. The method also includes altering the visual representation in response to release data such that the first page and the second page are presented in an altered order in the electronic document. 1. A method for providing a user interface comprising:displaying a visual representation of an electronic document including a first page and a second page in an original order on a user interface generated on a touchscreen display;receiving touchdown data indicating that a touch has been received from a user on the touchscreen display over the first page and hold data indicating that the user has held the touch for a predetermined period of time over the first page;altering the visual representation in response to the touchdown data and the hold data such that the first page is visibly larger on the user interface than the second page and such that transparency of the second page is increased relative to the first page;receiving movement data indicating that the touch has moved in a horizontal direction relative to the user interface, toward the second page;altering the visual representation of the second page in response to the movement data such that, as the touch passes over a horizontal threshold relative to the second page, the second page visibly moves in a direction opposite from the horizontal direction;receiving release data indicating that the user has released the touch; andaltering the visual representation in response to the release data such that the first page and second page return to similar transparency and size in an altered order of the first page and ...

Mobile device control of multifunction peripheral output

Systems and methods for mobile device control of multifunction peripheral output are disclosed. The method includes receiving interaction with a user interface resulting in user selection of viewing attributes for a document, the viewing attributes including a zoom level and a position of the document on the user interface, the viewing attributes together defining a view of the document visible on the user interface. The method further includes adjusting the user interface to display the document according to the view and receiving interaction with the user interface requesting transmission of the document to a multifunction peripheral for output, generating document output data comprising the document according to the view in a form suitable for operation by a multifunction peripheral and transmitting the document output data to a multifunction peripheral for output such that the document is output by the multifunction peripheral according to the view.

System and method for tracking application information in customizable multifunction peripherals

A system and method for application reporting by a multifunction peripheral includes a document processing device having an intelligent controller controlling operations of the multifunction peripheral, including operation of a scanner engine and a print engine. A memory stores a plurality of user selectable applications for the controller. The controller executes at least one user selectable application selected from a library of available applications. The processor determines when one or more of the user selectable applications are launched. The processor outputs status data relative to monitored application launches to an associated server via a network interface.

SYSTEM AND METHOD FOR AUTOMATED DOCUMENT TRANSLATION DURING TRANSMISSION

A system and method for document translation during transmission includes digital device, such as a multifunction peripheral, that includes an input for electronic document data, such as with a scanner or facsimile machine input interface. A user interface receives destination address data corresponding to a plurality of document delivery destinations as specified by a user. A memory stores language selection data for each of the plurality of document delivery destinations, as well as web service address information corresponding to at least one cloud-based document processing service including a document translation service. A processor communicates document output data, corresponding to the electronic document, and the language selection data to the at least one document translation service via a network interface, and the translated document is sent to one or more destinations as specified by the destination address data. 1. A system comprising:an input configured to input electronic document data;a network interface;a destination address input configured to receive destination address data corresponding to a plurality of document delivery destinations;a processor configured to determine from each destination address a language corresponding to Its document delivery destination. store language selection data corresponding to each determined destination address for each of the plurality of document delivery destinations, and', 'store web service address information corresponding to at least one cloud-based document processing service including a document translation service; and, 'a memory configured to'}wherein the processor is further configured to communicate document output data, corresponding to the electronic document and the language selection data, to the at least one cloud-based document processing service via the network interface.2. The system of wherein the processor is further configured to communicate the destination address data to the at least one ...

System and method for additive device policy control of multifunction peripherals

A system and method multifunction peripheral policy-based configuration includes a processor and a memory storing a policy data for each of a plurality of multifunction peripheral device configuration policies. A selectable list of the device policies is displayed. A user selects one or more device configuration policies from the list, and the processor tests selected device configuration policies. Policies are identified as single or additive policy types. Selected policies are added when not identified as a single policy type.

System and method for concurrent control of document processing operations by multiple devices

A system and method for providing seamless, alternative or concurrent control of document processing devices by multiple devices includes a processor, memory, digital data interface and user interface configured to receive user input, such as setting job properties on a multifunction peripheral. A settings screen is displayed for receiving user settings for job properties, such as finishing options, duplex options or scan resolution. As a user makes selections, they are reflected on the user interface and propagated to user interfaces of one or more alternative devices. A user may commence entering settings on one device and switch seamlessly to continue entering settings at the same point on an alternative device.

System and method for converting a multi-object scan into discrete documents

A system and method for discretizing individual documents from a concurrently scanned group of documents includes an intelligent controller having a processor and memory and a scanner that generates an scanned electronic image from a group of documents disposed on a platen of the scanner with spaces between the individual documents. The controller determines the edges of the each of the individual document areas within the scanned electronic image and generates a unique image file for each of the determined individual document areas. The controller previews each of the unique image files on a display of an associated user interface, and the user interface receives user input for performing desired operations of the previewed image files.

System and method for de-skew of scanned images

A system and method for aligning concurrently scanned documents, such as receipts, is accomplished on a suitable digital computing device such as a multifunction peripheral. An intelligent controller having a processor and memory operates a scan engine. One or more documents are placed, character side down, on a scanner platen. Axis data is stored and corresponds with a defined orientation of the platen, and thus a defined orientation of a scan image. The controller isolates two or more image portions from the scan image with each image portion defined by a boundary corresponding to a document. The controller detects a linearly oriented image component associated with each document image portion and reorients each image portion to generally align in accordance with each linearly oriented image component and the axis data.

System and method for additive device policy control of multifunction peripherals

A system and method multifunction peripheral policy-based configuration includes a processor and a memory storing a policy data for each of a plurality of multifunction peripheral device configuration policies. A selectable list of the device policies is displayed. A user selects one or more device configuration policies from the list, and the processor tests selected device configuration policies. Policies are identified as single or additive policy types. Selected policies are added when not identified as a single policy type.

SYSTEM AND METHOD FOR REAL TIME TRANSLATION

A system and method for real time translation of scanned documents includes a multifunction peripheral having intelligent controller including a processor and associated memory. A scan engine generates an electronic image of a tangible document and a touchscreen user interface receives a user scan instruction. The scan operation generates a scan file and a generated image of the document is displayed on the touchscreen. A user selects an area of the generated image via the touchscreen. An optical character recognition operation generates a character based file which is then translated from a source language to a target language. The resultant translation is then displayed on the touchscreen. 1. A multifunction peripheral comprising:an intelligent controller including a processor and associated memory;a scan engine configured to generate an electronic image; anda touchscreen user interface configured to receive a scan instruction from an associated user,wherein the controller is configured to engage the scan engine to scan a tangible document to generate a scan file,wherein the controller is further configured to generate an image of the document on the touchscreen from the scan file,wherein the controller is further configured to receive a user selected area of a generated image via the touchscreen,wherein the controller is further configured to complete an optical character recognition operation on the user selected area to generate a character based file,wherein the controller is further configured to process an electronic translation of the character based file from source language to a target language, andwherein the controller is further configured to display the electronic translation on the touchscreen.2. The multifunction peripheral of wherein the controller is further configured to process the electronic translation in accordance with a user identified source language and a user identified target language received via the touchscreen.3. The multifunction ...

System and method for beacon invoked multifunction peripheral operation

A document processing system includes a wireless data beacon associated with an MFP, which beacon broadcasts beacon identification data. A network interface receives user identification data from a portable data device corresponding to the beacon identification data, and the device sends output job queue status data to the portable data device in accordance with an address associated with the user identification data. In a complementary action, a BLUETOOTH interface of a portable data device receives a device identifier from an associated BLUETOOTH low energy beacon. The device communicates user identification data via a network interface to the MFP. The portable data device then receives status data from the document processing device and the status data is displayed on a device display.

System and method for device gamification during job processing

A system and method for gamification of multifunction peripherals includes an intelligent controller having a processor and memory. A touchscreen user interface configured to receive a document processing instruction from an associated user. Electronic images of user fortunes are stored in memory. The processor monitors background tasks on the controller after receipt of a document processing instruction from the user and generates a user interactive graphical image of a tangible object on the touch screen. When a user touches the image on the touch screen, it then displays a user fortune image of a fortune.

APPLICATION STORE FOR MULTIFUNCTION PERIPHERALS

A system and method for downloading applications and user interfaces onto multifunction peripherals includes a document processing controller of a multifunction peripheral that is configured to communicate across a network with an application store or other repository downloadable items. Through the front panel display of the multifunction peripheral, a user selects an icon to initially open the application store. The document processing controller receives a web page or other data from the application store that details the applications and user interfaces available for download. The available items are displayed to the user, the user selects one or more items for download, and the selected items are downloaded onto the multifunction peripheral. Once downloaded, the user can select the items via the front panel display of the multifunction peripheral to execute downloaded applications or to use a customized user interface on the multifunction peripheral. 1. A multifunction peripheral comprising: a processor, and', 'a memory configured to store a plurality of downloaded applications for execution by the processor,, 'a document processing controller including,'}a print engine configured to print pages in accordance with instructions issued from the controller;a network interface configured to receive data detailing a plurality of applications downloadable from an associated application repository; anda display configured to display a plurality of downloadable applications based on the received data.2. The multifunction peripheral of claim 1 , further comprising:a user input configured to receive a user selection of a selected downloadable application from the displayed plurality of downloadable applications,wherein the network interface is further configured to receive the selected downloadable application from the associated application repository, andwherein the memory is configured to store the received downloadable application as a downloaded application,3. The ...

SYSTEM AND METHOD FOR GAMIFICATION OF MULTIFUNCTION PERIPHERALS

A system and method for gamification of multifunction peripherals includes a document processing engine for rendering printed output from electronic image files. An intelligent controller of the MFP controls operation of a document processing engine. A sequence of user interactive graphical images of tangible objects is generated on a device touchscreen interface. User touchscreen input responsive to the sequence of graphical images generates a random Omikuji fortune that is displayed to the user on the device touch screen interface. Device control instructions corresponding to user touchscreen input are generated and these instructions control operation of the document processing engine. 1. A document processing system comprising:a document processing engine configured to render printed output from electronic image files;an intelligent controller including a processor and memory, the controller configured for controlled operation of the document processing engine; anda touchscreen user interface,wherein the processor is configured to generate a sequence of user interactive graphical images of tangible objects on the touch screen;wherein the processor is further configured to generate device control instructions corresponding to user touchscreen input responsive to the sequence of graphical images; andwherein the processor is further configured to control operation of the document processing engine in accordance with generated device control instructions.2. The document processing system of wherein the device control instructions include instructions to print a tangible copy of an electronic document corresponding to the user touchscreen input.3. The document processing system of wherein the device control instructions include instructions to print the tangible copy with visible content corresponding to the user touchscreen input.4. The document processing system of wherein the device control instructions include instructions to print the tangible copy with visible ...

BUSINESS CUSTOMIZED MULTIFUNCTION PERIPHERALS

A system and method for customized multifunction peripherals includes a document processing controller including a processor and a memory, a scanner, a scanner engine, a printer, a user input and a display. The memory stores electronic customization groups, each corresponding to a unique business type. Each electronic customization group includes electronic files, such as forms, applications, screen backgrounds, company logos, screen positioning information, and labels. The memory also stores device customization data sets, each corresponding to document processing in the multifunction peripheral. Indicia on the display identify each of the customization groups by business type, and the user input receives a selection of a selected customization group. A customizations menu on the display lists available customizations from the selected customization group. A document processing options menu on the display includes document processing options corresponding to a portion of the device customization data sets associated with the selected customization group. 1. A device comprising:a memory configured to store a plurality of identified electronic customization groups, each customization group including a plurality of electronic files, and wherein each customization group corresponds to a unique business type, andwherein the memory is further configured to store a plurality of device customization data sets, each data set corresponding to a multifunction peripheral document processing operation;a user input;a display;a processor configured to generate indicia on the display identifying each of the plurality of customization groups by business type,wherein the processor is further configured to receive user selection data, via the user input, corresponding to a selected identified customization group selected from the indicia,wherein the processor is further configured to generate, on the display, a customizations menu listing available customizations from the selected ...

Mfp executive dashboard

A system and method for providing analytics on cost data and device state data for multifunction peripherals includes a document processing engine, a network interface and an intelligent controller having a processor and associated memory. The memory stores cost data corresponding to device usage costs of one or more MFPs. A device monitor monitors of a plurality of device states associated with a document processing engine associated with each MFP. An analytics engine generates a graphical dashboard illustrative of a return on investment in accordance with the cost data and monitored device states. A display generator renders an image of the graphical dashboard. The graphical dashboard is altered in accordance with modified or updated state data acquired over time in accordance with device usage changes or device configuration changes.

SYSTEM AND METHOD FOR NATURAL LANGUAGE OPERATION OF MULTIFUNCTION PERIPHERALS

A system and method for natural language-based multifunction peripheral control includes sensing when a portable data device is proximate to a MFP. A status of the MFP is monitored and user-specific configuration information is stored. The system receives activity data corresponding to performance of a preselected activity by a user and initiates a natural language exchange with a user of the portable data device in accordance with a monitored status of the multifunction peripheral and stored user-specific configuration settings. Document processing instructions received via the natural language exchange generate a natural language response. A second document processing instruction is then received via the natural language exchange responsive to the natural language response and a document processing operation is performed in accordance with the second document processing instruction. 1. A system comprising: an intelligent controller having processor and associated memory,', 'a data interface configured for data communication with a mobile data device,', 'a document processing engine configured to perform a document processing operation under control of the processor in accordance with a device operation instruction received from the mobile data device,', 'wherein the processor is configured to generate device status data corresponding to a monitored status of the multifunction peripheral; and, 'a multifunction peripheral including'} [ the memory storing user-specific settings data,', 'the memory further storing pattern data corresponding to at least one preselected data pattern,, 'a processor and associated memory,'}, 'a data interface configured for data communication with the multifunction peripheral,', 'a natural language input,', 'a natural language output, and', 'a touchscreen display,', 'wherein the processor is configured to determine when the mobile device is proximate to the multifunction peripheral,', 'wherein the processor is further configured to ...

System and method for automated assignment and balance of document processing device collectors

A system and method for automated network device group collector management includes a memory storing device management data for each of the document processing devices. A processor receives updated device management data corresponding to a device change in an identified device group and designates a document processing device in the identified group as a group primary collector in accordance with received updated device management data. The processor communicates device management data comprising primary collector designator data to a selected document processing device in the identified group via the network interface. A second document processing device may be designated as a secondary collector and a load sharing or balancing between collectors is made. Assignment of roles and loads is communicated to devices via the network.

SYSTEM AND METHOD FOR REMOTE DEVICE INTERFACE CUSTOMIZATION

A system and method for selecting and registering applications associated with operation of a multifunction peripheral includes a processor, a network interface and a memory. A plurality of user selectable applications for operation of a multifunction peripheral controller is stored. Each customization group includes a plurality of electronic files, and each customization group corresponds to a unique business type. A plurality of device customization data sets, each data set corresponding to document processing in the multifunction peripheral are also stored. Indicia are displayed identifying customization groups by business type. At least one user selected application is identified. A customizations menu listing available customizations from the selected identified customization group is generated. A user selects one or more applications from the customizations menu. A determination is made as to whether each application associated with the user application selection input is registered. Each unregistered application is registered. 1. A multifunction peripheral comprising:a scanner engine operable for scanning of tangible documents;a print engine operable for printing of electronic documents;a document processing device controller including a processor configured to control device operations of the multifunction peripheral including operation of the scanner engine and the print engine;a network interface; and store a plurality of user selectable applications for the controller associated with user modification of control of device operations via the controller,', 'store a plurality of identified electronic customization groups, each customization group including a plurality of electronic files, and wherein each customization group corresponds to a unique business type, and', 'store a plurality of device customization data sets, each data set corresponding to document processing in the multifunction peripheral,, 'a memory configured to'}wherein the processor is ...

SYSTEM AND METHOD FOR DEVICE ASSISTED VIEWING FOR COLORBLINDNESS

A system and method for adjustment of images to compensate for colorblindness includes a digital camera that generates image data corresponding to a captured color image. A processor retrieves conversion data from memory to complete a color conversion to accommodate colorblindness. The processor converts image properties associated with color in the captured color image to alternative image properties in accordance with application of the conversion data to the captured color image. The processor generates an image on the display in accordance with the alternative image data. 1. A system comprising:a digital camera configured to generate image data corresponding to a captured color image;a processor and associated memory; anda display,wherein the memory is configured to store conversion data corresponding to a color conversion corresponding to a color blindness type,wherein the processor is configured to convert the image data to alternative image data in accordance with application of the conversion data to the image data, andwherein the processor is further configured to generate an image on the display in accordance with the alternative image data.2. The system of wherein the processor is further configured to convert the image data to the alternative image data in accordance with a color map between encoded pixel color values in the captured color image and encoded pixel color values in the alternative image data.3. The system of wherein the processor is further configured to convert the image data to the alternative image data encoded to include a pattern corresponding to at least one color range.4. The system of wherein the processor is further configured to convert the image data to the alternative image data in accordance with values of hue claim 1 , saturation claim 1 , lightness or chroma claim 1 , at least one of which is encoded in the captured colored image.5. The system of wherein the processor is further configured to select the conversion data in ...

SYSTEM AND METHOD FOR AUGMENTED REALITY VIEWING FOR DOCUMENT PROCESSING DEVICES

A system and method for augmented reality for office machines such as multifunction peripherals (MFPs) includes a processor and memory and a data interface. Multifunction peripheral data is stored and corresponds to locations of identified MFPs. Device location data corresponds to a location of a portable data device such as a smartphone or other portable digital device. Relative location of the MFPs and the portable data device is determined. An image overlay corresponding to a property of one or more MFPs is displayed on the portable data device. 1. A system comprising:a data interface configured to communicate device location data corresponding to a location of a portable data device;a display;a camera configured to capture an image of a premises; and the memory storing multifunction peripheral data corresponding to a location of an identified, out of sight multifunction peripheral (MFP) on the premises,', 'the processor configured to determine a relative location of the MFP and the portable data device,', 'the processor configured to generate the image of the premises on the display,', 'the processor configured to generate a directional indicator overlay on the image of the premises corresponding to the location of the MFP relative to the portable data device,', 'the processor configured to determine when the portable data device is proximate to the MFP,', 'the camera configured to capture an image of the MFP when the portable data device is proximate to the MFP,', 'the processor configured to generate the image of the MFP on the display,', 'the processor configured to display image overlay data corresponding to a property of the MFP on the image of the MFP., 'a processor and associated memory,'}2. The system of further comprising:a memory storing user identification data indicative of an identity or status of a user of the portable data device; andwherein the processor is configured to select the property of the MFP in accordance with the user identification ...

SYSTEM AND METHOD FOR INTELLIGENT RECEIPT PROCESSING

A system and method for document management, such as receipts, includes a device having a processor and associated memory, a wireless data interface and a digital imager. The device is configured to selectively generate image data corresponding to captured images of associated receipts acting in connection with a touchscreen display. Price data is extracted from multiple areas of the image data and an image of the receipts on the touchscreen display is generated. The processor determines a position of the price data on the image and highlights at least one user-selectable portion of the image on the touchscreen display. Aggregate costs are calculated and displayed in accordance with user selection. 1. A system comprising:a wireless data interface;a digital imager configured to selectively generate image data corresponding to captured images of associated receipts;a touchscreen display; and the processor configured to extract price data from multiple areas of the image data,', 'the processor configured to generate an image of the receipts on the touchscreen display,', 'the processor configured to calculate position data corresponding to a position of the price data on the image,', 'the processor configured to generate highlight at least one portion of the image on the touchscreen display in accordance with the position data, and', 'the processor configured to calculate aggregate cost data corresponding to a sum of the cost data,, 'a processor and associated memory,'}wherein the touchscreen display is further configured to receive selection data corresponding to at least one user-selected highlighted portion;wherein the processor is further configured to update the cost data in accordance with received selection data; andwherein the touchscreen display is further configured to display the updated cost data.2. The system of wherein the digital imager is comprised of a camera.3. The system of wherein the digital imager is comprised of a scanner.4. The system of wherein ...

SYSTEM AND METHOD FOR LOCATION-BASED ACCESS TO DOCUMENT PROCESSING DEVICES

A system and method for location-based document processing device selection includes a device including a processor, memory and a network interface. The device is configured for data communication with a plurality of identifiable multifunction peripherals. The memory stores contact data mapping each multifunction peripheral to at least one designated contact. The device is further configured to receive status data from each of the multifunction peripherals and to store received status data in the memory. An analytical engine calculates list data from stored status data. The device selectively generates alerts corresponding to identified multifunction peripherals in accordance with an analysis of the list data. The device communicates the alerts to at least one designated contact in accordance with each identified multifunction peripheral and the contact data. The system thus supplies users, such as print users or service technicians, listings or mappings of proximate devices for use or servicing. 1. A system comprising: the network interface configured to receive a remote device query from a portable data device associated with a remote device identifier and remote device location, and', 'the network interface configured to receive status data from each of the plurality of multifunction peripherals;, 'a network interface configured for data communication with a plurality of identifiable multifunction peripherals,'} the memory configured to store data identifying a location of each of the multifunction peripherals, and', 'the processor configured to store received status data in the memory; and, 'a processor and associated memory,'}an analytical engine, including the processor and memory, configured to calculate list data corresponding to an ordered set of the multifunction peripherals in accordance with stored status data and data identifying location of the multifunction peripherals,wherein the processor is further configured to generate notifications corresponding ...

System and method for remote monitoring of document processing devices

A system and method for servicing of devices includes a processor, associated memory and a user interface including a display. A display generator generates images on the display. The memory stores device data for each of a plurality of serviceable devices. Device data for each device includes a unique device identifier and associated device status data. The display generator is displays an image including a device data list on the display. The user interface receives filter data from an associated user and the processor generates a subset of the device data in accordance with received filter data. The processor generates a label corresponding to the subset and stores the label in the memory. The processor further receives a device inquiry from the associated user via the user interface, and the display generator generates a labeled display image including the label responsive to a received device inquiry.

System and method for natural language operation of multifunction peripherals

A system and method for natural language-based multifunction peripheral control includes sensing when a portable data device is proximate to a MFP. A status of the MFP is monitored and user-specific configuration information is stored. The system receives activity data corresponding to performance of a preselected activity by a user and initiates a natural language exchange with a user of the portable data device in accordance with a monitored status of the multifunction peripheral and stored user-specific configuration settings. Document processing instructions received via the natural language exchange generate a natural language response. A second document processing instruction is then received via the natural language exchange responsive to the natural language response and a document processing operation is performed in accordance with the second document processing instruction.

ACCESSING A SERVICE CLOUD FROM A MOBILE DEVICE

Apparatus and methods for providing access to a service cloud are disclosed. Login information for a user may be received from a mobile device via a network. A unique identifier may be extracted from a digital image of the unique identifier captured by the mobile device. A user interface may be provided based on the unique identifier and user permissions associated with the user. 1. A method for providing access to a service cloud , comprising:receiving, from a mobile device via a network, login information for a user;determining the user permissions available to the user based upon the login information;extracting a unique identifier from a digital image of the unique identifier captured by the mobile device; andif the unique identifier is associated with a document processing device that is registered with the service cloud, providing a user interface for user interaction with the mobile device to control the document processing device based on the user permissions associated with the user and the document processing device.2. The method of wherein extracting the unique identifier further comprises:receiving the image of the unique identifier from the mobile device via the network; andperforming optical character recognition processing on the image of the unique identifier to extract the unique identifier.3. The method of wherein the unique identifier is a serial number of the document processing device.4. The method of claim 1 , wherein the user interface provides the user access to information about the document processing device stored in the service cloud.5. The method of claim 1 , wherein the user interface permits the user to monitor and/or control the document processing device.6. The method of claim 1 , wherein providing a user interface further comprises:generating at least one web page for presentation on the mobile device.7. The method of claim 1 , further comprising:after receiving the login information, determining whether or not the user is ...

Providing scan exclusivity to a mobile device

Apparatus and methods for accessing a scanner from a mobile device. A document processing device may include a scanner to perform a scan function on a physical document to generate an electronic document and a controller. The controller may receive a request for a scan session from a first user via a first mobile device and determine, upon receipt of the request, whether or not the scanner is available for use by the first user. Upon a determination that the scanner is available for use by the first user, the controller may establish a locked scan session for the first user. During the duration of the locked scan session, the controller may accept an instruction from the first mobile device to perform a scan and may not accept an instruction to perform a scan from any device other than the first mobile device.

BUSINESS CUSTOMIZED MULTIFUNCTION PERIPHERALS

A system and method for customized multifunction peripherals includes a document processing controller including a processor and a memory, a scanner, a scanner engine, a printer, a user input and a display. The memory stores electronic customization groups, each corresponding to a unique business type. Each electronic customization group includes electronic files, such as forms, applications, screen backgrounds, company logos, screen positioning information, and labels. The memory also stores device customization data sets, each corresponding to document processing in the multifunction peripheral. Indicia on the display identify each of the customization groups by business type, and the user input receives a selection of a selected customization group. A customizations menu on the display lists available customizations from the selected customization group. A document processing options menu on the display includes document processing options corresponding to a portion of the device customization data sets associated with the selected customization group. 1. A multifunction peripheral comprising: a processor, and', store a plurality of identified electronic customization groups, each customization group including a plurality of electronic files, and wherein each customization group corresponds to a unique business type, and', 'store a plurality of device customization data sets, each data set corresponding to document processing in the multifunction peripheral;, 'a memory configured to'}], 'a document processing controller including,'}a print engine operational by instructions issued from the controller;a scanner engine operational by instructions issued from the controller;a user input; anda display,wherein the processor is configured to generate indicia on the display identifying each of the plurality of customization groups by business type,wherein the processor is further configured to receive user selection data received via the user input corresponding to a ...

Device invoked decommission of multifunction peripherals

Systems and methods for decommission of a multifunction peripheral are disclosed. The method comprises receiving user interaction with the multifunction peripheral initiating a decommission operation for the multifunction peripheral, requesting user input of authentication credentials suitable to enable the decommission operation, and accepting user input of authentication credentials. The method further includes transmitting the authentication credentials, along with a request to enable the decommission operation for the multifunction peripheral to an authentication server for authentication, receiving confirmation that the authentication credentials are sufficient to enable decommission of the multifunction peripheral along with decommission instructions to be executed by the multifunction peripheral, and executing the decommission instructions so as to complete the decommission operation for the multifunction peripheral.

Automatic selection of mobile device default action

Systems and methods for automatic selection of mobile device default action are disclosed. The method comprises presenting a default action and a list of alternative actions that identify document processing operations that may be completed by a multifunction peripheral to thereby generate an electronic document, the default action automatically selected and the list of alternative actions available for selection and receiving user interaction, on the mobile device, with the list of alternative actions thereby selecting a selected alternative action. The method further includes storing the selected alternative action as a new default action, sending instructions to the multifunction peripheral to begin a document processing operation identified by the selected alternative action, and presenting, on the mobile device, the new default action and a second list of alternative actions available for selection, the second list of alternative actions including the default action and excluding the new default action.

AUTOMATIC DETECTION OF RECENTLY USED MULTIFUNCTION PERIPHERAL

Systems and methods for automatic detection of a recently used multifunction peripheral are disclosed. The method comprises receiving user interaction, on a mobile device, initiating a document processing operation, identifying a multifunction peripheral that was most recently used and that is capable of performing the document processing operation as a default multifunction peripheral, and identifying other previously-used multifunction peripherals that are capable of performing the document processing operation as alternative multifunction peripherals. The method further includes presenting, on the mobile device, an interactive menu enabling user selection of a multifunction peripheral to perform the document processing operation, receiving user interaction selecting a multifunction peripheral, and sending instructions to the selected multifunction peripheral to begin the document processing operation. 1. A method for a user of a mobile device to select a multifunction peripheral from a plurality of multifunction peripherals , wherein each of the plurality of multifunction peripherals is not necessarily capable of performing all of a plurality of document processing operations , and the user of the mobile device is not necessarily authorized to perform all of the plurality of document processing operations on all of the plurality of multifunction peripherals , the method comprising:receiving user interaction, on a mobile device, initiating a user-selected document processing operation from among the plurality of document processing operations;identifying a multifunction peripheral that was most recently used by the user for the user-selected document processing operation as a default multifunction peripheral;determining which additional multifunction peripherals, of a plurality of multifunction peripherals, are capable of performing the user-selected document processing operation;determining which of the additional multifunction peripherals upon which a user of ...

SYSTEM AND METHOD FOR REMOTE DEVICE INTERFACE CUSTOMIZATION

A system and method for generating customized user interface on a multifunction peripheral. The multifunction peripheral has an intelligent controller with a processor and memory, and a document processing engine with functional subsystems subject to software control by the intelligent controller. The intelligent controller functions as a webserver operating through a network interface. A variety of device control applications are stored with each applications configured to engage a corresponding subset of the functional subsystems. Image files generate an interface image corresponding to a device control application on a touchscreen multifunction peripheral interface. The webserver receives selection data corresponding to at least one selected device control application from an associated web client and outputs a web page displaying image files corresponding to each selected device control application image to the web client via the network interface generating a preview image of a customized user interface. 1. A multifunction peripheral comprising:an intelligent controller including a processor and associated memory;a document processing engine having a plurality of functional subsystems configured for software-directed operation by the intelligent controller;a network interface; anda touchscreen user interface,wherein the intelligent controller comprises a webserver operable via the network interface,wherein the memory is configured to store a plurality of device control applications, each application configured to engage a corresponding subset of the functional subsystems,wherein the memory is configured to store a plurality of image files, each image file being configured to generate an interface image corresponding to a device control application on the touchscreen user interface,wherein the webserver is configured to receive selection data corresponding to at least one selected device control application from an associated web client, andwherein the webserver ...

SYSTEM AND METHOD FOR MULTIPLE ACCOUNT DOCUMENT PROCESSING COST ACCOUNTING

A system method for multiple account document processing cost accounting includes a multifunction peripheral including an intelligent controller having a processor and memory. A document processing engine operates in conjunction with an instructions issued from the intelligent controller. The intelligent controller receives into memory document processing job data associated with a user. A user interface receives user input identifying the user. The processor calculates a cost for completing a document processing operation with the document processing job data and the calculated cost is displayed. The processor identifies of cost centers associated with an identified user and displays indicia identifying them, along with their associated account values. The processor receives a user selection identifying a selected cost center and completes a document processing operation with the job data and commences a debit from the account value of the selected cost center. 1. A multifunction peripheral comprising:an intelligent controller including a processor and memory;a document processing engine operable in conjunction with an instruction issued from the intelligent controller;a network interface; anda user interface including a user input and a display,wherein the intelligent controller is configured to receive document processing job data associated with an user,wherein the memory is configured to store received document processing job data,wherein the user interface is configured to receive user input identifying the user,wherein the processor is configured to calculate a cost for completing a document processing operation with the document processing job data,wherein the processor is further configured to display a calculated cost on the display,wherein the processor is further configured to identify a plurality of cost centers associated with an identified user,wherein the processor is further configured to display indicia for each identified cost center on the ...

SYSTEM AND METHOD FOR REAL TIME TRANSLATION

A system and method for real time translation of scanned documents includes a multifunction peripheral having intelligent controller including a processor and associated memory. A scan engine generates an electronic image of a tangible document and a touchscreen user interface receives a user scan instruction. The scan operation generates a scan file and a generated image of the document is displayed on the touchscreen. A user selects an area of the generated image via the touchscreen. An optical character recognition operation generates a character based file which is then translated from a source language to a target language. The resultant translation is then displayed on the touchscreen. 1. A multifunction peripheral comprising:an intelligent controller including a processor and associated memory;a scan engine configured to generate an electronic image; anda touchscreen user interface configured to receive a scan instruction from an associated user,wherein the controller is configured to engage the scan engine to scan a tangible document having a plurality of predefined visible boundaries, each boundary area including characters, to generate an image scan file,wherein the controller is further configured to generate an image of the document on the touchscreen from the image scan file including a depiction of characters and the visible boundaries,wherein the controller is further configured to receive a user selected boundary area of a generated image via the touchscreen defining a sub portion of depicted characters, wherein the boundary area is selected in accordance with a user touch of an edge or corner of a boundary thereof,wherein the controller is further configured to complete an optical character recognition operation on the user selected sub area to generate a character based file corresponding to characters depicted in the user selected sub area,wherein the controller is further configured to process an electronic translation of the character based file ...

SYSTEM AND METHOD FOR AUGMENTED REALITY DEVICE MAINTENANCE

A system and method for an augmented reality device maintenance system includes a memory storing user instruction data corresponding to user actions to change a state of a multifunction peripheral. The user instruction data is stored associatively with state data corresponding to a known state of a multifunction peripheral. A processor stores digital image data from a captured image of the multifunction peripheral in the memory. A display generator generates an image corresponding to received image data on an associated display. The system also receives current device state data corresponding to a current operational state of the multifunction peripheral and retrieves, from the memory, user instruction data associated with state data that corresponds to received current device state data. The display generator superimposes instructions corresponding to retrieved user instruction data on the generated image. 1. A system comprising:a memory storing user instruction data corresponding to user actions to change a state of a multifunction peripheral, the user instruction data stored associatively with state data corresponding to a known state of the multifunction peripheral;a data input configured to receive a perceived reality data including a current captured image of the multifunction peripheral and current audio information, from an associated portable data device;a processor configured to store received perceived reality data in the memory; anda display generator configured to generate an image corresponding to received image data on an associated display,wherein the processor is further configured to receive current device state data corresponding to a current operational state of the multifunction peripheral,wherein the processor is further configured to retrieve, from the memory, user instruction data associated with the perceived reality data and the state data, andwherein the display generator is further configured to superimpose instructions corresponding to ...

System and method for natural language operation of multifunction peripherals

A system and method for natural language-based multifunction peripheral control includes sensing when a portable data device is proximate to a MFP. A status of the MFP is monitored and user-specific configuration information is stored. The system receives activity data corresponding to performance of a preselected activity by a user and initiates a natural language exchange with a user of the portable data device in accordance with a monitored status of the multifunction peripheral and stored user-specific configuration settings. Document processing instructions received via the natural language exchange generate a natural language response. A second document processing instruction is then received via the natural language exchange responsive to the natural language response and a document processing operation is performed in accordance with the second document processing instruction.

System and method for real time translation

A system and method for real time translation of scanned documents includes a multifunction peripheral having intelligent controller including a processor and associated memory. A scan engine generates an electronic image of a tangible document and a touchscreen user interface receives a user scan instruction. The scan operation generates a scan file and a generated image of the document is displayed on the touchscreen. A user selects an area of the generated image via the touchscreen. An optical character recognition operation generates a character based file which is then translated from a source language to a target language. The resultant translation is then displayed on the touchscreen.

Data transfer system

A computer implemented method for storing data from an instance of an application program into at least one of a plurality of buffers includes the steps of bringing an application program into focus, selecting data in the application program, selecting a store operation such as a "cut" or a "copy" operation while the application program is in focus, selecting one of the buffers while the application program is still in focus, and automatically storing the selected data into the selected one of the buffers. In a similar manner, data can be recalled from the buffers, such as in a "paste" operation, and any one of the buffers selected, without ever leaving focus of the application to which the data is recalled.

System and method for generating a user customizable default user interface for a document processing device

The subject application is directed to a system and method for generating a user customizable default user interface for a document processing device. First, screen data representing each of a plurality of different user interfaces is stored. Each user interface includes visual representations of a unique subset of controls associated with operation of the associated document processing device. Identification data is then acquired from an associated user. A display is generated representing each of the different user interfaces. Selection data representing a selected user interface as a default user interface is then received. Data associating the default user interface with the identification data is stored. Thereafter, a display is generated of the default user interface upon login of the associated user on the document processing device.

System and method for print proofing for fee-based document output devices

The subject application is directed to a print proofing system and method for fee-based document output devices. Electronic document data is first received of a selected electronic document for which tangible output is desired. A user is prompted for input of proof output data representing an instruction to generate a single, tangible copy of the electronic document. Proof output instruction data is received representing a desired sample tangible output corresponding to the electronic document. Output is then commenced of the copy corresponding to the received electronic document. Proof acceptability data is received representing the acceptability of the single, tangible copy of the electronic document data. The receipt of proof output instruction data is then disabled upon receipt of proof acceptability data indicating disapproval of the single, tangible copy. Upon receipt of approval of the single copy, fee data is generated associated with the tangible output of the received electronic document.

System and method for natural language operation of multifunction peripherals

A system and method for natural language-based multifunction peripheral control includes sensing when a portable data device is proximate to a MFP. A status of the MFP is monitored and user-specific configuration information is stored. The system receives activity data corresponding to performance of a preselected activity by a user and initiates a natural language exchange with a user of the portable data device in accordance with a monitored status of the multifunction peripheral and stored user-specific configuration settings. Document processing instructions received via the natural language exchange generate a natural language response. A second document processing instruction is then received via the natural language exchange responsive to the natural language response and a document processing operation is performed in accordance with the second document processing instruction.

Method and apparatus for control of a command button and drop-down list combination.

Systems and methods for control of a primary function button and a secondary function button are disclosed. The method includes displaying a primary function button incorporating a primary function available for immediate selection and a secondary function button incorporating a menu of at least one secondary function. The method further includes accepting a selection of a secondary function and executing the secondary function. The method also includes updating the primary function button and the secondary function button such that the secondary function is associated with the primary function button and the primary function is associated with the secondary function button and displaying the updated primary function button and the updated secondary function button to a user.

Upload and retrieval by an image device of a scanned image to and from a web file server

An HTTP server for an image input device is provided in which when an image is input and a file for the image is created for access by the server, an HTML link to the file is automatically generated by which a web browser can retrieve the file over a TCP/IP network. An HTTP server for an image input device is provided, in which an identification code is obtained for an image file created for an image input by the image input device. An HTML page which includes an HTML link to the image file created for the input image is automatically generated upon receipt by the server of a TCP/IP packet which includes a request to retrieve an identified web page, the identified web page having a predetermined relationship to the identification code for the image file. A TCP/IP packet which includes the generated HTML page is caused to be sent over a TCP/IP network.

System and method for server-directed document input via a document processor interface

The subject application is directed to a system and method for server-directed document input via a document processor interface. A thin client interface is generated on a graphical display associated with a document processing device via a web server. The document processing device is controlled via a controller using software instructions. User instructions relative to a scanning operation are then received and data corresponding to the user instructions is communicated to the server via a network interface. The server receives the user instructions and generates device control instructions. The control instructions are communicated to the controller of the processing device. Operation of a scanner integrated with the processing device is commenced and scanning is performed of an electronic document from a tangible document positioned on the scanner according to the device control instructions. The electronic document is communicated from the processing device to the server via the network interface.

Asset management framework for customizing multifunction peripheral configurations

A system and method of managing assets for customizing user interfaces of multifunction peripherals includes an asset management system that includes a memory for storing assets such as background images, logos, taglines, applications, and configuration templates. An associated processor determines the permission level of the user or administrator and provides access to assets based on the permission level of the respective user or administrator. The permission level of the user or administrator is based on the associated level within the tiered permission topology of asset management system. Users can use assets of administrators and other users to generate customized user interfaces for multifunction peripherals using assets of anyone in a child, peer, or parent relationship, but are restricted from performing administrative operations, such as editing and deleting of assets, on assets of other users and administrators. Administrators are restricted from performing administrative operations on assets of higher tiers.

System and method for document processing maintenance reporting

The subject application is directed to a system and method for document processing maintenance reporting. First, a service operation of an associated document processing device is commenced. Next, data corresponding to the service operation on the document processing device is logged into an associated data storage after the commencement of the operation. Address data corresponding to the address of at least one system administrator assigned to the document processing device is then stored. The service operation is then concluded upon the completion of the operation. A report format instruction is then received after the completion of the service operation. Maintenance operation report data is then generated in accordance with the logged data. The generated maintenance operation report data is then selectively transmitted to the at least one system administrator in accordance with the stored address data and with the received report format instruction.

System and method for tracking application information in customizable multifunction peripherals

A system and method for application reporting by a multifunction peripheral includes a document processing device having an intelligent controller controlling operations of the multifunction peripheral, including operation of a scanner engine and a print engine. A memory stores a plurality of user selectable applications for the controller. The controller executes at least one user selectable application selected from a library of available applications. The processor determines when one or more of the user selectable applications are launched. The processor outputs status data relative to monitored application launches to an associated server via a network interface.

Remote maintenance and servicing of a network peripheral device over the world wide web

A network peripheral device (11) connected to a network (6) via a router (7) obtains remote servicing instructions over the network. Initially, a first packet sent from a remote service organization (1,3,4,8) is received by a network peripheral device (11) via the network (6), the first packet including a request for servicing information from the network peripheral device (11). Next a second packet is sent automatically upon receipt of the first packet from the network peripheral device (11) to the remote service organization (1,3,4,8) via the network, the second packet including the requested peripheral servicing information. Thereafter, a third packet sent from the remote service organization (1,3,4,8) to the network peripheral device (11) via the network (6) is received by the network peripheral device (11), the third packet including an instruction to execute a peripheral servicing function. Finally, the peripheral servicing function is executed by the network peripheral device (11) automatically in response to the third packet.

System and method for creation and invocation of predefined print settings via speech input

A system and method for language-based multifunction peripheral control includes receiving a user selection of an electronic document via a user interface of wireless portable data device. User selected print settings are also received via the user interface for printing the selected electronic document. The selected electronic document is then printed in accordance with the user selected print settings. The user associates a verbal shortcut with their current print settings, and the verbal instruction and settings are stored associatively. When the user wishes to print again, they can select their document and issue verbal print instructions which include their verbal shortcut. Print settings associated with this verbal shortcut are retrieved from memory and the document is printed using the print settings.

System for the speech reproduction of hypertext documents, such as auxiliary files

Split Mode Command Button

Systems and methods for control of a split mode command button are disclosed. The method includes displaying a button to a user, the button including a primary function area incorporating a primary function available for immediate selection and a secondary function area incorporating a drop-down menu of at least one secondary function. The method further includes accepting a selection of a secondary function and executing the secondary function. The method also includes updating the button such that the secondary function is associated with the primary function area and the primary function is associated with the secondary function area and displaying the updated split mode command button to a user.

System and method for printing books by book identification

A system and method for efficiently copying books. According to the system and method, a user inputs a book identification into a peripheral device to cause the peripheral device to access an electronic version of the book. Upon so accessing, the peripheral is adapted to print the electronic version as specified. The book identification may be any suitable identification, such as a book ISBN number, a bar code, a title, etc.

Method and apparatus for communicating with a network peripheral

Process steps to provide communication between a web browser capable of initiating execution of a platform-independent segment of executable code and a peripheral having an HTTP server and an SNMP agent. A first packet is transferred to the HTTP server, and, in response, a file is transmitted to the web browser. The file contains a reference to a platform-independent segment of executable code. Upon processing the file, this code segment is requested from the HTTP server. After the web browser receives the executable code from the HTTP server, execution of the code segment is initiated in order to create an SNMP client. Execution of the code segment also causes a packet to be sent from the SNMP client to the SNMP agent in the peripheral. In response to this packet, information concerning the peripheral is transferred from the SNMP agent to the SNMP client.

System and method for printing books by book identification

A system and method for efficiently copying books. According to the system and method, a user inputs a book identification into a peripheral device to cause the peripheral device to access an electronic version of the book. Upon so accessing, the peripheral is adapted to print the electronic version as specified. The book identification may be any suitable identification, such as a book ISBN number, a bar code, a title, etc.

Data transfer system

Remote maintenance and servicing of a network peripheral device over the world wide web

System and method for on-demand generation of a selectable input for enacting a previous document processing device control sequence

The subject application is directed to a system and method for on-demand generation of a selectable input for enacting a previous document processing device control sequence. User identification data is received, and a document processing session is opened. A sequence of instructions is then received, and data associated with the sequence is logged according to identification data. After the session opening, logged data is stored in associated memory. Data of a request to generate a selectable input corresponding to the logged data is then received, and testing is performed to determine whether data has been logged in a current session. Data logged during the session is associated with the selectable input, and stored data is retrieved and associated with the selectable input when no data has been logged during the current session. The sequence of selected instructions is then commenced upon the selection of the selectable input by the user.

System and method for creating seasonally adjusted greeting cards via a kiosk

The subject application is directed to a system and method for creating seasonally adjusted tangible outputs via an associated kiosk. Template data associated with seasonal tangible output templates is first stored in a data storage associated with the kiosk. Each of the templates includes code data corresponding to an associated season. Date data is then received and tested against the code data. As a result of the testing of the received date data against the code data, a subset of the plurality of tangible output templates is isolated. Display data is then generated on an associated display in accordance with the isolated subset of tangible output templates.

System and method for dynamic tabs based selection in a role-based software system user interface

A system and method for dynamic tabs-based selection role-based print management web portal determines a role assigned to a logged in user. A user is provided with selectable tabs based on their determined role. Users with rolls allowing access to customer information can select customers for management of customer information or management of customer devices. Tabs are generated based on selected customer properties. Users with administrative roles are enabled to further configure, adjust and troubleshoot devices. Users with an end user role are limited to device tasks and management of their own information. Super users are unrestricted and have access to all functions of all users. Thus, functionality is added based on a user's role in a non-redundant manner.

ドキュメント処理装置の遠隔管理システムおよび方法

【課題】ドキュメント処理装置を遠隔管理するシステムおよび方法を提供する。 【解決手段】管理シン・クライアントと複数のドキュメント処理装置の間で、それぞれのドキュメント処理装置に関する識別子データ、状態データ、および対応する構成データを含む、管理データが通信される。受信された管理データに基づいて、ドキュメント処理装置に対応する表示が管理シン・クライアント上に生成される。管理シン・クライアント上に表示されたドキュメント処理装置の中から選択された少なくとも１つのドキュメント処理装置に対応する選択データが受け取られる。次に、最新の管理データに関して、選択された各ドキュメント処理装置がポーリングされ、選択された各ドキュメント処理装置に関する最新の状態データまたは構成データを含む詳細リストが表示される。 【選択図】図８

電子ファイル・ナビゲーション・システムおよび方法

【課題】電子ファイル・ナビゲーション・システムおよび方法を提供する。 【解決手段】先ず、ドキュメントまたはフォルダから構成される電子ファイルが、データ記憶装置に保存される。ユーザ識別データを受け取ると、保存されたファイルのデフォルト・サブセットが取得され、そのリストに対応する標章が表示される。表示される標章は、フォルダ・アイコンまたはドキュメント・サムネイルを含む。次に、表示装置上にリストされ、選択された電子フォルダの選択データを受け取り、選択されたドキュメント・フォルダの内容に対応する電子ファイルの更新リストに対応する標章が表示装置に表示される。少なくとも１つの選択電子ファイルに対応するショートカット選択データをユーザから受け取り、受け取ったショートカット選択データにしたがって、少なくとも１つの選択電子ファイルがデフォルト・リストに追加される。 【選択図】図９

System and method for holding and deleting requests in a job queue

This invention is directed to a document processing system and method. The method begins with a user logging onto a document processing system, inputs identification data, and selects one or more documents for document processing by the document processing system. The selected document is then uploaded to the document processing system, which renders the document to determine the number of pages and other document relevant information. The user then selects one of the available service locations. The cost associated with the requested document processing operation is then calculated and displayed to the user, along with available payment options. Once the user has selected the desired payment method, the document, with selected options and preferences, is transmitted to the selected service location for output on a document processing device thereon. The received request is stored in queue until such time as the user releases the request for further processing. When the request is resident in the queue for greater than a predetermined time, it is deleted automatically. To release the queued document for further processing, the user is required to log onto the document processing device, select the document from a list corresponding to the user, and verify payment. The requested document processing operation is then performed.

System and method for persistent presentation of cloud print user account information across multiple MFP applications

A system and method for persistent presentation of cloud print user account information across multiple multifunction peripheral applications includes a user allowance appliance within a print management system that presents the user's status, considering all print management functionality of the multifunction peripheral regardless of which application is issuing a status, to maintain a persistent presentation of the user's status globally that includes functional permissions, allowance, job cost, and funds remaining. This status region is independent of any one application and is updated in real time to keep the user informed of the current state of their account information. The presentation is context sensitive such that status relevant to an active application is also shown.

System and method for visually encoding related functions on a multi-function document output device control interface

A system and method for visually encoding related functions on a multi-function document output device control interface is provided. A set of main functions are configured as hardware buttons, capable of being distinguished from each other through the use of backlighting. The color associated with the backlighting for each function button is unique and used in an associated visual interface display, such as a touch-screen interface, to distinguish secondary functions corresponding to the main function selected. The visual interface display then depicts to the associated user options or preferences as icons, tabs, or the like, each visualized in a color or shade of color associated with the primary function.

System and method for economically driven predictive device servicing

A system and method for economically driven predictive device servicing commences with receipt of a job service ticket for a multifunction peripheral. A location of the device is determined and other devices with predicted parts failures or servicing needs that are reasonably proximate to the multifunction peripheral are identified. For each identified device, a determination is made as to whether servicing costs, such as parts, labor and travel, are less than a cost of a separate service call for that device. Cost may include a replacement part cost relative to anticipated remaining part life. Devices that are determined to be economically serviced contemporaneously with the multifunction peripheral are flagged, and device maintenance scheduled and performed by a technician.

System and method to predict and prevent customer churn in servicing business

A system and method for minimizing customer churn in device service businesses commences with execution of a customer service contract. Ongoing customer data capture is made for each contract. Customer data includes contract events, environmental events, service events, device usage analytics and personnel events. Machine learning is applied to captured customer data, which machine learning is based on a state of customer data at the time of contract determination. Customer data is assigned weights, and aggregate data for each customer is compared to a preselected threshold level. Customers above a threshold are deemed happy and customers below the threshold are deemed to be at risk. Remedial measures relative to at risk customer data generates levels of automated remediation followed by remedial measure suggestions to an administrator when not sufficiently successful.

データ記憶装置を用いた文書処理方法および文書処理システム

【課題】 ユーザは、多機能周辺装置に対し印刷を待つキューに文書を待機させていると、それは大きな文書キューとなり、さらに、文書キューが、そのユーザの前に複数のプリント・ジョブを持っているかもしれないので、ユーザは、ワークの印刷出力のタイミングについて確信することができない。 【解決手段】 ＵＳＢポートにＵＳＢデータ記憶装置を挿入しそこに表示される所望の機能を選択すると、文書変換ユティリィティを起動して、ＵＳＢデータ記憶装置をスキャンし、前記データ記憶装置上のサポートされるファイルを表示する。各所望の機能は、ユーザが選択できる複数のオプションを有する。例えば、印刷するオプションが選択されている場合、両面、縦置き／横置き、マルチページ、プリント枚数等のような選択項目がディスプレイに表示される。 【選択図】 図１

System and method for on-device user-centric digital marketing and printing

A system and method directs promotional information, such as coupons of possible interest to a user, when they release their cloud-stored print job from a multifunction peripheral at their selected location. The user is identified, along with their location, and promotional information of possible relevance to the user is displayed on the multifunction peripheral touchscreen. Information selected by the user will be printed out along with their released print job. Businesses register and store their promotional information with the cloud print server, and may be assessed a fee when their literature is printed.

System and method for document processing device administration

A system and method for registering network devices in accordance with customer identification includes a network interface that receives device identification data corresponding to a newly installed multifunction peripheral. The network interface also receives incoming location data corresponding to a physical location of the multifunction peripheral. A memory stores customer list data corresponding to identification of existing customers associatively with stored location data corresponding to existing customer locations. A processor compares incoming location data against the customer list data and associates a customer name with received identification data in accordance with a comparison of the incoming location data and the customer list data.

System and method for pin authentication issuance from mfp qr code

A system and method for PIN authentication issuance from a MFP QR Code includes a QR code presented on an authentication screen of multifunction peripheral display. A user requiring a personal information number to access a multifunction peripheral printing system managed by a print server scans the QR code with their secure smartphone or tablet. The scanned QR code opens a web portal to the server on the user’s device where they can select a new PIN. The new PIN is stored on the server for the user’s account and access to the MFP is then granted when the user enters their new PIN.

文書処理デバイスの遠隔監視のためのシステムおよび方法

【課題】複合機の効率的かつ組織化された管理またはメンテナンスを容易化する。 【解決手段】デバイスをサービスするシステムおよび方法は、複数のサービス可能なデバイスのデバイスデータを記憶する。各デバイスのデバイスデータは、一意デバイス識別子および関連するデバイスステータスデータを含む。ディスプレイジェネレータは、ディスプレイ上のデバイスデータリストから構成されるイメージを表示する。ユーザインターフェースは、ユーザからフィルタデータを受信し、受信されたフィルタデータに従ってデバイスデータのサブセット及び対応するラベルを生成し、ラベルをメモリ内に記憶する。プロセッサは、ユーザインターフェースを介してユーザからデバイス問合せをさらに受信し、ディスプレイジェネレータは、受信されたデバイス問合せに応答してラベルを含むラベル付きディスプレイイメージを生成する。 【選択図】図４

System and method for greeting card template matching

The subject application is directed to a system and method for greeting card template matching. Color image data is received from an associated user. A plurality of greeting card templates are stored, with each template having associated color data corresponding to its colorization. Colorization properties of received color image data are isolated and tested relative to the color data corresponding to each of the templates. A subset of the templates is identified according to the output of the testing and a display is generated including indicia corresponding to each of the subset of templates. Template selection data corresponding to at least one greeting card template selected from the subset is received, and a greeting card image is generated inclusive of a rendering of the received color image data and the greeting card template

ドキュメント処理装置のソフトウェア更新を支援するシステムおよび方法

【課題】ドキュメント処理装置のソフトウェア更新を支援するシステムおよび方法を提供する。 【解決手段】先ず、ネットワークに接続されたそれぞれのドキュメント処理装置に対応し、ドキュメント処理装置のそれぞれに関連するハードウェアとソフトウェアの現在の状態を表わすデータを含む装置データを受け取る。次に、修正されたソフトウェアの識別情報と利用可能性に対応する更新データを受け取る。続いて、更新データと装置データが比較される。この比較結果に基づいて、受け取った更新データの適合性が判断され、適合するドキュメント処理装置を表わす表示が生成される。次に、表示されたドキュメント処理装置に対応する選択データを受け取る。その後、修正されたソフトウェアが、選択データによって特定されたドキュメント処理装置に伝達される。次に、修正されたソフトウェアが伝達された各ドキュメント処理装置に修正されたソフトウェアがインストールされる。 【選択図】図７

System and method for single sign on across multiple applications with license enablement

A multifunction peripheral (MFP) includes user selectable functions that call home applications on the device that direct it to work cooperatively with cloud service providers. To avoid requiring users to login to each cloud service each time they use it, they are registered with an authorization server to establish and grant identity and authorization tokens. When a user logs in to an MFP, they are redirected to login to the authorization server which then sends tokens to the MFP identifying the user and their permissions and licenses. Home applications associated by the tokens are displayed for selection. Each time a home application using a cloud service is selected, a background application sends the user's session tokens with a service request to an associated cloud service resource server. The resource servers processes authenticated requests and return the result to the MFP which completes the selected home application function. Therefore, the user is able to use multiple cloud services without need to login to them.

System and method for holding and deleting requests in a job queue

This invention is directed to a document processing system and method. The method begins with a user logging onto a document processing system, inputs identification data, and selects one or more documents for document processing by the document processing system. The selected document is then uploaded to the document processing system, which renders the document to determine the number of pages and other document relevant information. The user then selects one of the available service locations. The cost associated with the requested document processing operation is then calculated and displayed to the user, along with available payment options. Once the user has selected the desired payment method, the document, with selected options and preferences, is transmitted to the selected service location for output on a document processing device thereon. The received request is stored in queue until such time as the user releases the request for further processing. When the request is resident in the queue for greater than a predetermined time, it is deleted automatically. To release the queued document for further processing, the user is required to log onto the document processing device, select the document from a list corresponding to the user, and verify payment. The requested document processing operation is then performed.

System and method for persistent presentation of cloud print user account information across multiple mfp applications

A system and method for persistent presentation of cloud print user account information across multiple multifunction peripheral applications includes a user allowance appliance within a print management system that presents the user's status, considering all print management functionality of the multifunction peripheral regardless of which application is issuing a status, to maintain a persistent presentation of the user's status globally that includes functional permissions, allowance, job cost, and funds remaining. This status region is independent of any one application and is updated in real time to keep the user informed of the current state of their account information. The presentation is context sensitive such that status relevant to an active application is also shown.

多機能周辺機器のポリシーベースの構成システムおよび多機能周辺機器のポリシー管理方法

【課題】デバイス管理に優れた多機能周辺機器のポリシーベースの構成システムを提供する。【解決手段】多機能周辺機器における設定をポリシーに基づいて実現するシステム及び方法は、処理手段により管理される多機能周辺機器において、多機能周辺機器の管理のために利用されるポリシーに関するデータを記憶する記憶手段と、ポリシーに関するデータを入力する入力手段と、入力手段により入力されたポリシーが、単一のポリシータイプか否かを識別する識別手段と、を具備する。処理手段は、識別手段によりポリシーが単一のポリシータイプとして識別されない場合、多機能周辺機器のポリシーデータを記憶手段に追加して記憶する。【選択図】図３

System and method for multifunction peripheral fleet management

A system and method for multifunction peripheral fleet device management includes a cloud-based management system interacting with an administrator terminal. Lists or desired device information are assembled and displayed as tabbed entries. An initial or active tab is displayed first, along with a tab that includes a descriptive term for the associated list, along with a numeric count of list items. A search box is provided to allow for filtering a list when a number of entries is excessive for an item-by-item review. Other tabs, associated with other, hidden lists, are not populated until the active tab list is complete. A placeholder indicator is displayed until such time as each inactive tab is completely populated. If an inactive tab is selected prior to being populated, it is moved to a position for being populated next.

文書処理デバイスへの位置ベースのアクセスのためのシステムおよび方法

【課題】ポータブルコンピューティングデバイスの相対位置に従った文書処理デバイスの使用および修繕方法を提供する。【解決手段】位置ベースの文書処理デバイス選択のため、複数の識別可能な複合機とのデータ通信のために構成され、各複合機を少なくとも1つの指定コンタクトにマッピングするコンタクトデータを記憶する。複合機の各々からステータスデータを受信し、受信したステータスデータをメモリに記憶する。分析エンジンは、記憶されているステータスデータからリストデータを計算する。デバイスは、特定した複合機に対応するアラートをリストデータの分析に従って選択的に生成する。各特定した複合機およびコンタクトデータに従って少なくとも1つの指定コンタクトにアラートを通信する。システムは、印刷ユーザまたはサービス技術者に、使用または修繕のための近接デバイスのリスト化または地図作成を提供する。【選択図】図６

複合機群の制御プログラムおよび複合機群の制御方法

【課題】スマートフォンまたはタブレット等のハンドヘルドデバイスを用いて、複合機群を維持し、最適化するための複合機群の制御プログラム及び複合機群の制御方法を提供する。【解決手段】実施形態の複合機群の制御プログラムは、複数の複合機群のデータを蓄積し、その蓄積データを基に機械学習機能により提案又は推奨を生成するデータ分析サーバから前記提案又は推奨を受信するハンドヘルドデバイスによって実行される複合機群の制御プログラムであって、前記ハンドヘルドデバイスのユーザインタフェースに複数の選択項目のダッシュボードを表示する手順と、前記ダッシュボード中の１つの選択項目を選択する手順と、選択した前記選択項目に関係する前記提案又は推奨を前記ユーザインタフェースに表示する手順と、表示された前記提案又は推奨を前記ユーザインタフェースから選択した前記複合機に適用する手順と、を前記ハンドヘルドデバイスに実行させる。【選択図】図１

A system and method for role based access control of a document processing device

A system and method for controlling access to a document processing device based on roles assigned to user groups. Each group of users has certain functions for which they are authorized to use the document processing device. The device compares a username and password with correlating information stored in an authentication server. The server transmits a list of functions for which the user is authorized to employ the device. The device then compares the requested function with the authorized functions to determine if the user is allowed to utilize the document processing device for the requested function. The document processing device then performs the authorized requested function.

消耗材の残量を監視し在庫を管理するシステムおよび方法

【課題】装置の消耗材の残量を監視し在庫を管理するシステムおよび方法を提供する。 【解決手段】先ず、ユーザ・アカウントからドキュメント処理装置用の消耗材の注文を受け取り、次に受け取った各注文に対応する在庫量が記憶される。次に、ユーザ・アカウントに関連付けられた各ドキュメント処理装置から消耗材の状態データを受け取る。状態データは、ドキュメント処理装置で使用される消耗材に関して、交換もしくは補充が不要な十分なレベル、交換もしくは補充が必要な低いレベル、および空のレベルの状態を表わすデータを含む。次に、状態データが十分なレベルまで変化するたびに、在庫量を表すデータが減分される。次に、在庫レベルが予め選択された閾レベルまで減少したときに、ユーザ・アカウントの消耗材追加の注文が促される。次に、消耗材の状態データが低いレベルを示すドキュメント処理装置に対応する交換切迫データが生成される。次に、在庫量が交換切迫データと比較され、比較結果にしたがって消耗材追加の注文が促される。 【選択図】図８