02-10-2014 дата публикации
Номер: US20140297272A1
Принадлежит:
The present invention generally relates to intelligent voice communication systems. Specifically, this invention relates to systems and methods for providing intelligent interactive voice communication services to users of a telephony means. Preferred embodiments of the invention are directed to providing interactive voice communication services in the form of intelligent and interactive automated prank calling services. 1. A web-based system for providing intelligent interactive voice communications , the system comprising:a voice processing module comprising computer-executable code stored in non-volatile memory;a response processing module comprising computer-executable code stored in non-volatile memory;a processor; anda communications means,wherein said voice processing module, said response processing module, said processor, and said communications means are operably connected and are configured to:receive a voice communication from a call participant;identify one or more complex speech elements from said voice communication, wherein said one or more complex speech elements are selected from the group comprising tone, pitch, inflection, pause, tempo, volume, consistency and fluidity;generate a speech analysis based on said one or more complex speech elements;determine a response, wherein said response is based at least in part on said speech analysis;transmit said response via said communications means.2. The system of claim 1 , wherein said response is a complex response type claim 1 , selected from the group comprising an interruption claim 1 , a sound response claim 1 , a third-party contact inclusion and a switch in voice response.3. The system of claim 2 , wherein said complex response type is an interruption that is transmitted concurrently with receipt of said voice communication.4. The system of claim 2 , wherein said speech analysis comprises information selected from the group comprising call participant gender claim 2 , call participant tone claim 2 ...
Подробнее