Übertragung von Audionachrichten zu einer Mobileinheit

Voicemail application

Call control system

A call manager (202) receives an incoming call (204) and from this may generate a subsidiary call signal, which it directs to a first call reception component (208, 210, 212, 214, 216). For instance, the call manager may direct the call to a messaging system (216). If the call manager receives an intercept signal from the caller, it may redirect the subsidiary call signal to another call reception component (210), for example to another recipient.

Method and apparatus for providing called party information to a coverage point during survivable processor operation

Providing call coverage during survivable mode in a branch system

In a distributed private branch exchange (PBX) communication system 100, a first branch 132 enters into survivable processor mode when the primary IP network connection 128 (eg WAN) is unavailable such that a secondary, PSTN, connection 148 is used. The first branch executes a call coverage path script which includes a special character such that when a call is made to a telephone extension in a second branch 124, if the first branch is operating in survivable mode, the direct inward dialling (DID) number for the extension is dialled and the call is routed over the secondary, backup connection 148. By use of the special character, the same call coverage script can be used for a number of extensions. The special character may be used to instruct the branch to produce the full DID number by completing the partial extension number. Also mentioned is an arrangement whereby a coverage path script enables the first branch to use services provided by a communication feature server located at the ...

Call control system & method

TELEPHONE SERVICE SYSTEM WITH INSTANT COMMUNICATION EXTENSIONS

PROCEDURE FOR THE NOTIFICATION OF A PARTICIPANT OF A PORTABLE RADIO NET UBER MISSED CALLS

CONTROL OF ARRIVING CALLS FOR OF A ROAMINGTEILNEHMER A ZELLULAREN PORTABLE RADIO NET

SYSTEM AND PROCEDURE FOR STORAGE OF AND TO THE ACCESS TO MULTI-MEDIAN OH ARRANGING

Enhanced services call completion

Detection of unanswered call in order to give calling party the option to alternatively dictate a text message for delivery to the called party

Systems and methods for per use busy message

Radio communication system, private branch exchange and radio terminal for place of business

METHOD AND APPARATUS FOR ESTABLISHING AND MAINTAINNING VOICE COMMUNICATION AMONG A COMMUNITY OF INTEREST

Apparatus is provided for establishing and maintaining communication among a community of interest, comprising a plurality of communication devices for voice communication between users of the community of interest, each of the communication devices including a display for indicating communication availability of the users, a plurality of device agents for controlling respective ones of the communication devices in establishing the voice communication and updating each the display. A plurality of user agents is provided for maintaining user preferences. The user preferences include a list of the users of the community of interest. A tuple space is provided for exchanging tuples and anti-tuples between the user agents to monitor the communication availability, in response to which respective ones of the device agents update each respective display. A transient voice store is provided for receiving and storing a voice message from a first one of the users to a second one of the users with ...

TELECOMMUNICATIONS LINK BETWEEN TWO TELECOMMUNICATIONS DEVICES COMPRISING THE TRANSMISSION OF DISPLAY CONTROL COMMANDS IN A SEPARATE DATA CHANNEL

The invention relates to a method for operating a communications link between two telecommunications devices (10, 20). According to said method, speech information is transmitted in a speech channel (B1, B2) and data signals are transmitted in a data channel (D) that is separate from the speech channel. The aim of the invention is to provide a particularly user-friendly, convenient method for operating a telecommunications link. To achieve this, display control commands are transmitted in the data channel (D) as data signals, said commands triggering a display on a screen (70) of the telecommunications device (20) that receives the display control commands.

TELECOMMUNICATIONS LINK BETWEEN TWO TELECOMMUNICATIONS DEVICES COMPRISING THE TRANSMISSION OF DISPLAY CONTROL COMMANDS IN A SEPARATE DATA CHANNEL

The invention relates to a method for operating a communications link between two telecommunications devices (10, 20). According to said method, speech information is transmitted in a speech channel (B1, B2) and data signals are transmitted in a data channel (D) that is separate from the speech channel. The aim of the invention is to provide a particularly user-friendly, convenient method for operating a telecommunications link. To achieve this, display control commands are transmitted in the data channel (D) as data signals, said commands triggering a display on a screen (70) of the telecommunications device (20) that receives the display control commands.

CALL MANAGEMENT

A personal call management system allows a user to specify how incoming telephone calls should be handled. The user can specify various parameters including modes, filters, schedules, and the like. Incoming calls are routed to a specified telephone number, or sent to voicemail, or otherwise disposed of. Users can change modes manually or can specify automatic mode selection based on time of date, day of week, location, and/or other factors.

PROCESS AND SERVER FOR ROUTING TELEPHONE CALLS

Process for managing calls to users of telecommunication networks (2, 3), comprising the steps during which: the users (10 to 16) each enter at least one call routing rule associating at least one condition applied to an incoming call characteristic with a routing action for the incoming call; a call routing server (1) receives and determines the characteristics of an incoming call and the rules to be applied to it, and applies the determined rules to identify the actions to be performed; if several alternative actions are obtained by implementing the rules determined for the incoming call, the call routing server transmits notification of an incoming call to the called user indicating the alternative actions; the called user transmits indication of the alternative action chosen by the called user to the server (1); and the server (1) processes the call by executing the alternative action chosen by the called user.

METHOD, APPARATUS AND SYSTEM FOR ROUTING A CALL USING OVERFLOW GROUPS

A telecommunication system (10a) that routes an inbound telephone communication through an enterprise communication network and server. The system (l0a) and its operating method routes an incoming call (210) to a fir st recipient (602), and if the first recipient does not answer, then routes the call to a second recipient (or more) based on a predetermined user profile and/or user overflow group (604, 605). The server (30) retrieves an overflow group profile, consisting of a plurality user profiles (520), associated with the called device, determines how to route the call, and initiates a call to the user (701) and/or overflow group members (704, 706) according to how the call (210) should be routed. The system (10a ) can route the incoming call (210) to a plurality of telephony devices including personal digital assistants and other remote devices.

METHODS FOR DIRECTLY ACCESSING THE VOICEMAIL OF A CALL RECIPIENT AND FOR LEAVING A VOICE MESSAGE ON A VOICEMAIL

L'invention évite de faire sonner le téléphone du destinataire et permet d'exécuter des mailings vocaux. Le procédé permet d'accéder directement au répondeur vocal d'une ligne téléphonique configurée pour renvoyer vers le répondeur vocal les appels téléphoniques reçus lorsque la ligne est occupée. Il consiste à exécuter les étapes suivantes : on déclenche un premier groupe d'appels à destination de la ligne cible; on attend un premier délai prédéterminé, suffisamment long pour avoir placé la ligne à l'état occupé; on déclenche un nouvel appel à destination de la ligne; on stoppe les appels du premier groupe au bout d'un second délai prédéterminé, plus long que le premier délai mais suffisamment court pour ne pas avoir fait sonner le téléphone de la ligne. Est également protégé le programme d'ordinateur pour la mise en oeuvre du procédé et le serveur l'hébergeant.

METHOD FOR CALLED PARTY CONTROL OF TELECOMMUNICATIONS NETWORK SERVICES

TELEPHONY SERVICES SUITE

A method for completing a telephone call originating from a calling party and received by a called party. A menu of options is provided to the calling party during the telephone call. The menu options are announced to the calling party and a response is inputted corresponding to the desired option from the various menus. A comparison is made between the inputted option and a set of valid responses and the responses are processed.

Terminated call control for roaming cellular telephone subscribers

METHODS, SYSTEMS, AND COMPUTER PROGRAM PRODUCTS FOR PERFORMING MESSAGE DEPOSIT TRANSACTION SCREENING

The subject matter described herein includes methods, systems, and computer program products for performing message deposit transaction screening. One method includes receiving a call setup signaling message for a call for which a message deposit transaction is indicated and determining a message deposit transaction parameter associated with the message deposit transaction based on the signaling message. At least one message deposit transaction screening criterion is determined for the message deposit transaction based on the at least one message deposit transaction parameter. A message deposit transaction screening action is performed based on application of the screening criterion to the message deposit transaction parameter.

System and method for managing communications

A communications network-based system and service is disclosed. The service permits subscribers to control and manage incoming telephone calls. Subscribers can establish preferences and set encumbrances. The service also connects calls to a called party otherwise prevented from receiving calls due to line encumbrances, permitting preselected or predesignated parties to by-pass line encumbrances.

Methods and systems for providing an absent addressing service to customers in a communications network

Disclosed is an apparatus for providing an absent addressing service (i.e. call forwarding, voice messaging, and the like) for subscribers normally connected to a H.323 compliant network. Some network entity, such as a subscriber's gatekeeper, intercepts all set-up calls to subscribers requiring such a service. If the subscriber is properly registered, the set-up call is forwarded to the subscriber. Otherwise messages are delivered, in accordance with the configuration of the network gatekeeper, whereby the calling party becomes connected to an absent addressing service rather than the originally called terminal of the subscriber.

Call answering

A method, phone, and system for answering phone calls in such a manner as to limit or otherwise ameliorate interruptions to a called party and others in an environment of the called party. The answering optionally including silently answering the phone call with a message instead of requiring the called party to verbally communicate with a calling party.

Method and system for transmitting a voice mail indication to a mobile station

A radio access network (RAN) receives a request to route a call from a caller to a mobile station, assigns a wireless traffic channel to the mobile station for the call, and detects a no-answer condition for the call (because a user of the mobile station does not answer the call within a predetermined time period or has chosen to ignore the call). In response to the no-answer condition, the RAN redirects the call to a voice mail system and keeps the wireless traffic channel assigned to the mobile station while the caller interacts with the voice mail system. The RAN determines that the caller has left a voice mail message on the voice mail system and transmits an indication of the voice mail message to the mobile station over the wireless traffic channel.

Billing system for communications services involving telephony and instant communications

Systems, methods and program products are disclosed for determining billable usage of a communications system where services are provided involving telephony and instant communications. In some exemplary embodiments, the present invention provides for authorizing the fulfillment of service requests based upon information pertaining to a billable account.

System for managing scheduling conflicts

A system that incorporates teachings of the present disclosure may include, for example, a proactive scheduler having a controller element to determine a scheduling conflict between a called party and a calling party according to calendar information of the called party and presence information of the called party. Additional embodiments are disclosed.

METHOD FOR INFORMING A SUBSCRIBER OF A MOBILE TELEPHONY NETWORK ABOUT MISSED CALLS

Billing system for services provided via instant communications

Systems, methods and program products are disclosed for determining billable usage of a communication system (10) wherein services are provided via instant communications (14). In some embodiments, the present invention provides for authorizing the fulfillment of service requests based upon information pertaining to a billable account.

Method for directly accessing a called party's voicemail and delivering a speech message on an answering machine

INTERNET PROTOCOL TELEPHONY VOICE/VIDEO MESSAGE DEPOSIT AND RETRIEVAL

This invention relates to the field of IP telephony. More particularly, this invention is a method for handling the signaling related to the storing and forwarding of voice and video messages in an IP based network. With reference to Fig. 1, this invention is a method for signaling an IMS (25) on an IP based network (17) to perform an action on a message, where the action is either a deposit of the message or the retrieval of a previously deposited message, including the steps of sending an SIP INVITE request from a network server (23) to the IMS (25) indicating the desired action; receiving a corresponding SIP message from the IMS (25) agreeing to participate in the desired action; and sending an SIP acknowledge message from the network server (23) to the IMS (25) confirming receipt of the corresponding SIP message; and performing the desired action.

Steuerung von ankommenden Anrufen für Roamingteilnehmer eines zellularen Mobilfunknetzes

Mobilkommunikationssystem und -verfahren mit Nachrichtspeicherfunktionalität

A telephone exchange providing a message waiting indicator in the form of a ringing signal

A telephone exchange system is described in which a ring drive signal is generated to a given called party in response to an incoming call or a voice message from a calling party, the ring drive signal having a different cadence if generated in response to a voice message than if generated in response to an incoming call. The ring drive signals are of the same voltage level. The ring drive signal is received in a telephone apparatus and an indicator is activated to indicate a message waiting. The different cadences result from signals having different duty cycles (fig.2). A third signal again having a different cadence is used to indicate that a call has originated from within the exchange. The indicator is either a neon lamp or an LED.

Method and System For Managing Communication Sessions Between a Text-Based and a Voice-Based Client

A system and method for communicating messages includes receiving, from a first client associated with a calling party, a request for connection with a second client. A called party associated with the second client is notified that the request for connection was received, in response to receiving the request for connection. A connection processing instruction may be received from a third client associated with the called party. In accordance with a particular embodiment of the present invention, the request for connection may be processed in accordance with the connection processing instruction.

MESSAGE ANSWER SYSTEM

COMMUNICATION GATEWAY WITH MESSAGE COMMUNICATION INTERFACE

CONNECTION OVER INSTANTCOMMUNICATIONS CLIENTS

CONCLUSION OF CONNECTIONS WITH EXTENDED SERVICES

PROCEDURE FOR THE SUPPLY OF AN IMPROVED CALL FORWARDING SERVICE

PROCEDURE AND DEVICE FOR PROVIDING AND WORKING ON TEXT DOCUMENTS

CALL COMPLETION VIA INSTANT COMMUNICATIONS CLIENT

METHOD AND SYSTEM FOR HANDLING MISSED CALLS

COMPUTER TERMINALS BIOMETRICALLY ENABLED FOR NETWORK FUNCTIONS AND VOICE COMMUNICATION

Computer terminals biometrically enabled for network functions and voice communication

Callee rejection information for rejected voice calls

... 1l:\jam\Interwoven\NRPortbl\DCC\JAM73488_1 doc-12 04/2013 A system for a phone including: a call rejection module configured to: generate at least a portion of an incoming call user interface (UI) on the phone, said UI indicating an incoming call from a caller, and providing one or more rejection options for selection by a callee, generate rejection data based on the selected rejection option and available data from the phone; and a rejection announcement system configured to: generate an audio message based on the rejection data, and play the audio message for the caller. 1OOA 1 8 voicemail server caller telephone voice and data rejection network announcement system callee telephone Figure 1A 1OOB 1 8 voicemail server cllevoice and data rejection caller telephone -- n0etworkt _ _ announcement voice ansystem 102 11010 1008 callee telephone Figure 1B ...

METHODS AND SYSTEMS FOR CALL INTERRUPTION SERVICES

Methods and systems are provided that can automatically facilitate busy line validation (BLV) and emergency interrupt (EI) services with the aid of various sensors and systems that can automatically determine the status of a given phone-line, and further provide a menu of services to a calling party. A calling party that encounters a busy signal during an attempt to call a called party can validate the status of the called line without the intervention of a human operator. If the called line is currently used for a voice conversation, as opposed to a modem or facsimile call, then the calling party can optionally interrupt the ongoing conversation with the permission of the called party.

MESSAGE TRANSFER SYSTEM

An apparatus and method for transferring a message from a calling party to an unavailable telephonically called party. The method comprises the steps of inititating a call to the called party over a communications channel, identifyin g that the called party is not available and instructing the calling entity to record t he message at the calling entity and after recording to transmit the message to the called entity as a data message via a data channel for reception by the called entity. The system reduces the use of the voice/telephone communications networks by allowing a voice message to be transmitted through data channels, reducing the amount of voice traffic on the voice communication lines. The fact that the original voice message was actually stored with the calling entity afte r the telephone voice communication had been discontinued is transparent to both the calling party and the called party. Greetings for the called party can be stored at a messaging system of the calling entity ...

Communication system

SYSTEM OPTIMIZING the LATE REFERENCE Of CALLS TOWARDS LIMPS VOCAL Of a MOBILE (SORTA)

Système Optimisant le Renvoi Tardif d'Appels vers la boîte vocale d'un mobile appartenant à un réseau GSM A, caractérisé en ce que le réseau GSM A du mobile X comprend un équipement (SORTA) associé à la passerelle (GMSC) du réseau (A), constituant une boîte vocale simulée pour tous les mobiles du réseau A, contenant la table des vrais numéros des boîtes vocales des abonnés, le réseau (A) attribue à tous ses mobiles, outre un numéro de boîte vocale pour permettre à chaque mobile de consulter sa boîte vocale, également le numéro unique de la boîte vocale fictive (SORTA) destiné à être utilisé pour les appels venant de tiers et destinés à la boîte vocale d'un mobile de réseau (A).

USER-SELECTABLE STATUS INDICATION FOR CELLULAR COMMUNICATIONS DEVICES

A system (100) and method (400) for providing a user-selectable status indication to incoming callers is provided, the system including a cellular communications device (110, 200) having a user-selectable status, and a server (116, 300) in signal communication with the cellular communications device for receiving the user-selectable status from the cellular communications device and for updating its logical database; and the corresponding method including the steps of providing a plurality of user-selectable statuses on a cellular communications device, receiving a status selection from a user of the cellular communications device, transmitting the user's status selection to a server, directing an incoming call for the user to the server if the user-selected status is not the Available status, and providing an indication to the incoming caller in accordance with the user's status selection. © KIPO & WIPO 2007 ...

SYSTEM AND A METHOD FOR TRANSMITTING A VOICE MESSAGE, PARTICULARLY CONCERNED WITH ENABLING A CALLEE TO LISTEN TO A VOICE MESSAGE ONLY BY RESPONDING TO A PAGING

PURPOSE: A system and a method for transmitting a voice message are provided to prevent a voice message, transmitted from a caller, from being stored in other receiving terminal such as a voice message service center, in case a callee terminal cannot answer to a reception request signal of the caller, so that the callee needs not to access the receiving terminal to confirm the voice message. CONSTITUTION: A voice message server(300) comprises the followings; wired and wireless communication network interfaces(310) which are connected to a mobile communication system(200) and Internet(400) to transmit and receive data, respectively; a control unit(320) for controlling the entire operation of the voice message server(300); a user management unit(330) for storing and managing information(mobile communication terminal number, IP number, e-mail address, access ID, and so on) about a user who uses a voice message service in a user information DB(332); and a voice message control unit(350) for ...

Method and apparatus for establishing and maintaining voice communication among a community of interest

Apparatus is provided for establishing and maintaining communication among a community of interest, comprising a plurality of communication devices for voice communication between users of the community of interest, each of the communication devices including a display for indicating communication availability of the users, a plurality of device agents for controlling respective ones of the communication devices in establishing the voice communication and updating each the display. A plurality of user agents is provided for maintaining user preferences. The user preferences include a list of the users of the community of interest. A tuple space is provided for exchanging tuples and anti-tuples between the user agents to monitor the communication availability, in response to which respective ones of the device agents update each respective display. A transient voice store is provided for receiving and storing a voice message from a first one of the users to a second one of the users with ...

Method and telecommunication system for transmitting a facsimile message

A method and system for transmitting a facsimile message uses a public-switched telecommunications network, the public-switched telecommunication network having a messaging platform capable of storing a plurality of facsimile messages. The initiation of a telephone call to a destination is detected, the content of the call including the facsimile message. If the destination is available at a first time to receive a telephone call, the facsimile message is transmitted. The facsimile message may be stored on the messaging platform only if the destination is unavailable at the first time, or every time a telephone call is initiated by the originating party. The method also provides for situations where a telephone call is redirected, where an inter-NPA seven digit dialing case has occurred, and where "busy" or "no_answer" triggers are implemented. If the facsimile message was stored, the facsimile message is transmitted at a second time if the destination is available.

Method and system for providing a call answering service between a source telephone and a target telephone

In a method and voice mail system for providing a call answering service between a source telephone and a target telephone, a voice mail system receives an unanswered call directed to the target telephone. If the target telephone is not busy, the voice mail system establishes an outgoing call to the target telephone and conveys to the source telephone a response having embedded media parameters identifying media ports of the voice mail system. In response to an accept call instruction received from the target telephone, the voice mail system terminates the response and bridges all media between the source telephone and the target telephone.

Process and server for routing telephone calls

Process for managing calls to users of telecommunication networks, comprising the steps during which: the users each enter at least one call routing rule associating at least one condition applied to an incoming call characteristic with a routing action for the incoming call; a call routing server receives and determines the characteristics of an incoming call and the rules to be applied to it, and applies the determined rules to identify the actions to be performed; if several alternative actions are obtained by implementing the rules determined for the incoming call, the call routing server transmits notification of an incoming call to the called user indicating the alternative actions; the called user transmits indication of the alternative action chosen by the called user to the server; and the server processes the call by executing the alternative action chosen by the called user.

Method and system for providing enhanced caller identification information

A method and apparatus permit handling of unwanted calls from callers such as telemarketers, when caller identification is provided. In one embodiment, the called party adds the caller identification information for the telemarketer to a personal list after receiving the unwanted call. Subsequent calls from the telemarketer are intercepted. In a second embodiment, the called party identifies the telemarketer by detecting the caller identification information before answering the call. By providing a screen listing indication, the caller identification information is added to the called party's personal list before the call is completed, permitting the call to be intercepted and while future calls from the telemarketer to be intercepted.

Method for called party control of telecommunications network services

A method for providing called party control of telecommunications network services utilizes a call treatment processor having an associated calling party data memory for storing calling party identification data and a call treatment table. Depending on the time of day, day of week and data input by a user of the apparatus, elements of the serving apparatus including one of media conversion and network conversion apparatus are automatically controlled by the call treatment processor to provide telecommunications network services to the calling party as predetermined by the called party. According to the principles of the method of the present invention, at least some calling party identification data is prestored by the called party user of the present invention such as personal identification code, is obtained via the call treatment processor of the present invention at the time of an incoming call such as via automatic number identification, analyzed in view of a predetermined call treatment ...

Method, apparatus and system for completing a call when a called party has not answered the call

The present invention provides a method, apparatus and system of completing a call when a called party has not answered the call from a calling party. A signal indicating that the called party has not answered the call is detected (300) and the call is terminated (302). A message is presented to the calling party that indicates the called party has not answered the call and prompts the calling party to compose a multimedia message to be delivered to the called party (304). The multimedia message is then sent to a multimedia messaging service server (402) for subsequent delivery to the called party whenever the calling party completes composition of the multimedia message (308). This functionality can be implemented using a computer program embodied on a computer readable medium wherein each function is executed using a code segment.

Method and system for providing enhanced caller identification information

A tangible storage medium stores code which permits handling of unwanted calls from callers such as telemarketers, when caller identification is provided. In one embodiment, the called party adds the caller identification information for the telemarketer to a personal list after receiving the unwanted call. Subsequent calls from the telemarketer are intercepted. In a second embodiment, the called party identifies the telemarketer by detecting the caller identification information before answering the call. By providing a screen listing indication, the caller identification information is added to the called party's personal list before the call is completed, permitting the call to be intercepted and while future calls from the telemarketer to be intercepted.

MANAGEMENT OF CALLS ON MOBILE COMPUTING DEVICES BASED ON CALL PARTICIPANTS

A call community contact firewall may include a caller ID capture function retrieving caller ID data for a call to a recipient who is a member of the call community, and a caller ID lookup function configured to retrieve a firewall status based on the retrieved caller ID data, where a firewall status database links caller ID data with call community ratings of prior calls. The call community contact firewall may also include a firewall action function implementing at least one call impacting action based on the retrieved firewalls status. In another aspect, a method may include accessing a secure sender-controlled media (SCM) data structure of a first contact participant in a digital exchange with a second contact participant, updating the instance with real-time content, and validating the first contact participant by comparing the real-time content with another portion of the secure SCM data structure.

METHOD AND APPARATUS FOR INFORMING A REMOTE UNIT OF A FEATURE-ORIGINATED CALL

Notification of a feature-originated call is provided to a remote unit (103) by determining a feature indication message (312) based on a feature-originated call, and sending the remote unit (103) the feature indication message (538). The feature indication message is sent to the remote unit (103) via a base station (101) utilizing a downlink communication signal (116). In a preferred embodiment the feature indication message consists of a predetermined text message transmitted to the remote unit (103) and is displayed by the remote unit (103) on an alpha-numeric display.

MOBILES KOMMUNIKATIONSSYSTEM MIT NACHRICHTENSPEICHERUNGSFUNKTION UND VERFAHREN DAFÜR

Kommunikationsverfahren

Die Erfindung betrifft ein Kommunikationsverfahren, bei dem ein erster Kommunikationsteilnehmer einen zweiten Kommunikationsteilnehmer über ein Telekommunikationsnetzwerk anruft, wobei ein Kommunikationskanal zum zweiten Kommunikationsteilnehmer belegt ist, wobei dem zweiten Kommunikationsteilnehmer (B) der Anruf des ersten Kommunikationsteilnehmers (A) während der Belegung des Kommunikationskanals (K1) signalisiert wird durch eine Nachricht des ersten Kommunikationsteilnehmers (A). Die Erfindung betrifft weiterhin ein Kommunikationssystem, umfassend ein Kommunikationsnetzwerk, mittels dem einem zweiten Kommunikationsteilnehmer (B) der Anruf eines ersten Kommunikationsteilnehmers (A) während der Belegung eines Kommunikationskanals (K1) zum zweiten Kommunikationsteilnehmer (B) signalisierbar ist durch eine Nachricht des ersten Kommunikationsteilnehmers (A).

Call set-up handling method for fixed network, involves enabling automatic call receiving by device for recording messages, and simultaneously forwarding call to calling number in network such as mobile radio network

The method involves enabling automatic call receiving by a device for recording messages. The call is simultaneously forwarded to a calling number in a network (NETZ 2) e.g. mobile radio network. Another network (NETZ 1) e.g. fixed network, has a database for selection and configuration of the telephone number. The network (NETZ 1) comprises an intelligent network (SCP) according to Q.1200 or CAMEL. An independent claim is also included for a device for recording the messages in a communication network.

Nachrichtenübertragungssystem

Call management via television

A telephone call management system and method are disclosed (Fig. 1), allowing for call review where a voice mail message being recorded for a specific telephone may be played on a television associated therewith during the time it is being recorded. Optionally, the call may further be retrieved and rerouted to the user telephone responsive to a command entered via the television distribution gateway, and any call may be recorded responsive to commands entered via the gateway.

Telephony Services

Telephony services

MORE MEDIAÜBERSETZER

Internet protocol telephony voice/video message deposit and retrieval

RADIO COMMUNICATION SYSTEM, PRIVATE BRANCH EXCHANGE AND RADIO TERMINAL FOR PLACE OF BUSINESS

When a radio terminal communicating with a fixed terminal moves out of a service area of one of radio base stations, a connection to the fixed terminal is switched to a connection to another fixed terminal device such as a voice mail device, which is preliminarily assigned by the radio terminal, to realize a call connection of the fixed terminal to thereby make an indirect communication between the radio terminal and the another fixed terminal.

VOICE-ENABLED USER INTERFACE FOR VOICEMAIL SYSTEMS

A voice-enabled user interface (110) and method for enabling a user that is providing audio and vocal input to access data from telephone service systems (140) that are only responsive to dual tone multi-frequency ("DTMF") signals. A user accesses the voice-enabled user interface (110) with a telephone device (120) and provides input that is translated into a DTMF translation that can be recognized by DTMF telephone service system (140). A template of the voice- enabled user interface (110) maps menu states, prompts, and acceptable inputs of the DTMF telephone service system. The template also monitors (170) the current state of the telephone service system at all times. The invention also enables a user to jump from one menu state to another menu state of the telephone service system (140) without having to enter input for each menu state between the first and the second menu states.

MOBILE VIRTUAL NETWORK OPERATOR (MVNO) PROVISIONING AND VOICEMAIL ROUTING BY A MOBILE VIRTUAL NETWORK ENABLER (MVNE)

According to various embodiments of the present invention, systems and me thods for mobile virtual network operator (MVNO) telephone number provisioni ng and voicemail routing by a mobile virtual network enabler (MVNE) are disc losed. In one embodiment, a method includes: provisioning a telephone number (TN) and its associated mobile subscriber identification (MSID) owned by a mobile virtual network operator (MVNO) on a home location register (HLR) of a third party carrier, the third party carrier is not the owner of the TN; r outing a call to the provisioned TN from a calling party by utilizing the HL R, wherein a called party of the TN is at least one of providing no answer o r unreachable; receiving an indication from a gateway mobile switching cente r (GW MSC) of the third party carrier that there is no voicemail transfer nu mber associated with the TN; and initiating a new call to a voicemail server of the MVNO, the new call to provide voicemail associated with the TN to th e calling ...

Method of providing an improved call forwarding service

The invention concerns a method of providing an improved call forwarding service in a telecommunications network, and a network unit and a computer program product to execute this method, A call initiated by a caller to a first callee is consecutively forwarded, starting from the first callee, to one or more further interlinked callees, thereby forming a call forwarding chain. A set of data is added to the call, the data comprising an identifier of each of the callees involved in the call forwarding chain and an address associated with a respective message memory assigned to each of the callees involved in the call forwarding chain. When the call is forwarded to the message memory assigned to a last callee of the call forwarding chain, the caller is prompted to provide a message to be stored in one or more of the message memories. From the set of data one or more of the addresses associated with the message memories are retrieved. And the message received from the caller is delivered to ...

Remote call control for mobile telecommunication devices and services

System and methods for providing telecommunication functions on a mobile device are disclosed. An inbound call request is received, a call control interface is presented for a user to choose among a plurality of communication modes by which an inbound call is to be established. Call control data selecting a mode of communication is received through the call control interface. Communication is established according to the selected mode of communication. An outbound call request identifying a callee device is send from a mobile device through a packet network to a telecommunication service provider, and a call connection from the mobile device to the telecommunication service provider is established through the telecom network.; The telecommunication service provider places a call to the callee device and combines the call connection from the mobile device to the connection to the callee device to establish a single joint call connection.

SYSTEM OPTIMIZING the LATE REFERENCE Of CALLS TOWARDS LIMPS VOCAL Of a MOBILE (SORTA)

PROCESS AND AUTOMATIC SYSTEM OF RECALL Of a TERMINAL OF Mobile telephony

Ce procédé de rappel automatique d'un terminal de téléphonie mobile, dit terminal appelé, connecté à un réseau de téléphonie mobile, comporte les étapes suivantes, mises en oeuvre lorsqu'un terminal de téléphonie, dit terminal appelant, appelle ledit terminal appelé sur le réseau alors que ledit terminal appelé est paramétré en mode de renvoi d'appel vers une messagerie vocale : - proposer (E1-E3) de manière interactive à l'utilisateur du terminal appelant, un choix d'options de traitement d'appel incluant une option de rappel automatique du terminal appelé, et enregistrer (E4-E6) au moins le choix de l'option de rappel automatique si cette option est choisie par l'utilisateur du terminal appelant ; - dès que le mode de renvoi d'appel du terminal appelé est désactivé (E1-E2), déclencher (E7-E9) automatiquement une procédure d'établissement d'une liaison téléphonique entre le terminal appelant et le terminal appelé, si l'option de rappel automatique est enregistrée pour le terminal appelant ...

PROCESS ALLOWING an INFORMATION EXCHANGE OF CONTEXT WITHIN a USER GROUP DIVIDING a SAME IDENTIFIER

L'invention concerne un procédé de transmission d'informations entre au moins un premier terminal UTi (pour i=1 à 3) et un deuxième terminal UTj (pour i ≠ j) associés à un identifiant commun. Le procédé selon l'invention inclut une étape d'émission par le premier terminal UTi d'une notification d'état Ntf(Ti) destinée au moins au deuxième terminal UTj (pour i ≠ j) et porteuse d'une information relative au contexte dans lequel se trouve un utilisateur USRi dudit premier terminal UTi . L'invention permet à des membres d'une communauté d'utilisateurs USRi identifiée au moyen d'un unique numéro de téléphone Idg de disposer d'informations de contexte relatives aux autres membres de la communauté à tout moment, et en particulier au moment précis où une demande d'établissement CmRq(CTId) d'une communication leur est présentée.

METHOD FOR REDIRECTING A COMMUNICATION TO AT LEAST ONE REPOSITORY SERVER MESSAGES

La présente invention concerne un procédé de redirection d'une communication vers au moins un serveur de dépôt de messages choisi au préalable, lors du transfert d'une communication en cours d'établissement d'un premier terminal vers un second terminal, le transfert étant réalisé au moyen d'un premier message de signalisation comportant une valeur représentative d'un nombre de transfert de la communication dite champ de renvoi, le procédé étant tel qu'il comporte des étapes d'affectation au champ de renvoi du premier message de signalisation d'une première valeur supérieure ou égale à un seuil, le seuil correspondant à une valeur à partir de laquelle le transfert d'une communication n'est pas autorisé par le réseau, d'émission du premier message de signalisation vers le second terminal, et à la réception d'un message indiquant un échec d'établissement de la communication avec le second terminal en réponse au premier message de signalisation, d'affectation au champ de renvoi d'un second message de signalisation d'une seconde valeur inférieure au seuil, et d'émission du second message de signalisation vers le au moins un serveur de dépôt choisi. L'invention concerne également un serveur et un terminal comprenant un dispositif adapté pour la mise en œuvre du procédé selon l'invention. The present invention relates to a method of redirecting a communication to at least one previously chosen message deposit server, during the transfer of a call being established from a first terminal to a second terminal, the transfer being realized by means of a first signaling message comprising a value representative of a transfer number of the so-called return field communication, the method being such that it comprises steps of assignment to the return field of the first signaling message a first value greater than or equal to a threshold, the threshold corresponding to a value from which the transfer of ...

Mobile communication system, mobile communication device and method for incoming-call filtering

A mobile communication system, a mobile communication device and a method for incoming-call filtering are provided. The mobile communication device includes a wide area communication module and a local area communication module that are selectively enabled. A server includes a plurality of data groups and at least one response function. As the server receives an incoming-call, through a wide area communication network, asking for communication with the communication device, the server compares a data of the incoming-call with the plurality of data groups and then performs one response function based on result of comparison.

REMOTE CALL CONTROL FOR MOBILE TELECOMMUNICATION DEVICES AND SERVICES

System and methods for providing telecommunication functions on a mobile device are disclosed. An inbound call request is received, a call control interface is presented for a user to choose among a plurality of communication modes by which an inbound call is to be established. Call control data selecting a mode of communication is received through the call control interface. Communication is established according to the selected mode of communication. An outbound call request identifying a callee device is send from a mobile device through a packet network to a telecommunication service provider, and a call connection from the mobile device to the telecommunication service provider is established through the telecom network. The telecommunication service provider places a call to the callee device and combines the call connection from the mobile device to the connection to the callee device to establish a single joint call connection.

METHOD AND APPARATUS FOR PROVIDING CALLER ID INFORMATION WITH VOICEMAIL SERVICES SUPPLIED BY THE PHONE COMPANY

In a voicemail service system having a voicemail mailbox and a caller ID device that are remote from a user of the voicemail service system, there is provided a method for providing caller ID information to the user. A call to the user from another party is received, when a phone of the user is already in use (310). Caller ID information for the call is stored for subsequent playback to the user (320). The storing step may be performed irrespective of whether the other party leaves a voicemail message for the user.

TELEPHONY SERVICE SYSTEM

A method of automatically allocating a mailbox to a called party in a digital telephone network, including the steps: receiving a call to be routed to a called party; extracting one or more relevant predefined parameters from the call; using one or more of the extracted parameters to determine the existence of a mailbox associated with the called party; if an associated mailbox exists, translating the call to that mailbox address; if there is not a mailbox associated with the called party, allocating a mailbox from a pre-existing pool of mailboxes available for allocation to the called party; diverting the call to the allocated mailbox.

Call programming apparatus and method

A method of routing incoming telephone calls and programming routing options and apparatus that allows incoming calls to be routed according to various criteria programmed by a subscriber.

Method and System for Voice Transmission Control

A method and a system for voice transmission control. The method comprises: receiving, by a voice answering device, a voice command and transmitting the voice command to a sound control server through a network data transmission channel; recognizing, by the sound control server, the voice command, generating corresponding VXML control information based on a recognition result, and transmitting the VXML control information to the voice answering device through the network data transmission channel; and performing, by the voice answering device, an operation according to the received VXML control information. With this method, the architecture and workflow of the communication system can be simplified, and the difficulty of design thereof can be reduced.

COMMUNICATION SYSTEM, EXTENSION MANAGEMENT SYSTEM, EXTENSION TELEPHONE MANAGEMENT METHOD AND EXTENSION TELEPHONE MANAGEMENT PROGRAM

PROBLEM TO BE SOLVED: To provide a communication system, an extension management system, an extension telephone management method and an extension telephone management program which can provide an additional service by a mobile phone management device even if a mobile terminal is under call connection as an extension telephone. SOLUTION: When an extension phone receives an extension call request to a mobile phone under a call connection, the communication system transmits such extension call request to the mobile phone management device. If an incoming side mobile phone of the extension call request is under a call connection, the mobile phone management device provides the same additional service provided when receiving the call request to a mobile terminal which is under a call connection that is using a portable telephone number. COPYRIGHT: (C)2012,JPO&INPIT ...

Verfahren und Vorrichtung zum Bereitstellen von Informationen bezüglich der gerufenen Seite für einen Versorgungspunkt während eines ausfallsicheren Prozessorbetriebs

Verfahren zum Bereitstellen einer Rufversorgung, umfassend: Erkennen, in einem ersten Zweigsystem (132), eines ersten Anrufs zu einer ersten Nebenstelle (122), wobei das erste Zweigsystem in einem normalen Betriebsmodus mit einem zweiten Zweigsystem über ein erstes Netz (128) und über ein zweites Netz (148) verbunden ist; Feststellen, dass der erste Anruf nicht komplettiert werden kann; unter Ansprechen auf eine Feststellung, dass eine Verbindung zwischen dem ersten Zweigsystem und entweder der ersten Nebenstelle oder einem Versorgungspunkt über das erste Netz nicht funktionsfähig ist, wobei sich das erste Zweigsystem in einem ausfallsicheren Modus befindet, Abrufen eines ersten Rufversorgungspfadskripts zur Nutzung, während sich das erste Zweigsystem in dem ausfallsicheren Modus befindet; Ausführen des ersten Rufversorgungspfadskripts, das zumindest ein erstes spezielles Zeichen enthält, wobei das Verfahren ferner umfasst: (1) unter Ansprechen auf eine Feststellung, dass die erste Nebenstelle ...

Processing node for requesting call completion

A method of processing a telephone call using a terminating switch node connected to a processing node 40 comprises the steps of receiving a call from a calling party via an originating switch node and determining if a called party is available. If the called party is unavailable, the call is passed to the processing node which then sends a remote request for call completion service which is sent via the terminating switch node to the originating switch node. A called party may be unavailable because the line is busy, unanswered or, in the case of a mobile telephone, because the telephone is switched off. Depending upon the reason for the unavailability, the caller may be provided with different options such as voice mail, call transfer etc and in each case may select in addition to or instead of these options, a call completion service. Out of band signalling such as SS7 may be used to control the call completion service.

Method and apparatus for providing called party information to a coverage point during survivable processor operation

Method,apparatus and system for sending a multimedia message when a called party does not answer the call

Sytem and method for voip honeypot for converged voip services

MAKE AVAILABLE FROM PR�SENZINFORMATIONEN F�R A TELEPHONE SERVICE SYSTEM

DISTRIBUTED ERRORTOLERANT VOICE MESSAGE SYSTEM FOR INDEPENDENT MOBILTELEFONIENETZE

Call completion to busy subscribers despite of call forwarding

Method and telecommunication system for transmitting a facsimile message

Methods for directly accessing the voicemail of a call recipient and for leaving a voice message on a voicemail

The invention serves to avoid causing the destination telephone from ringing while performing voicemail advertising. The method makes it possible to gain direct access to the voice mailbox of a telephone line that is configured, while busy, to redirect incoming calls to its voice mailbox. The method consists in executing the following steps: triggering a first group of calls to the line; waiting for a first predetermined duration that is long enough to have placed the line in the busy state; triggering a new call to the line; and stopping the calls of the first group at the end of a second predetermined duration that is longer than the first duration, but short enough to avoid causing the telephone of the line to ring. The invention also protects a computer program for implementing the method, and the server hosting it.

Modifying Voice Messages Stored in a Voicemail System

A method for removing voice messages in a voicemail system queue. The method includes acquiring data associated with a first call, including a voice message provided during the first call and a unique identifier assigned to the voice message of the first call. The method also includes receiving a second call and acquiring data for the second call, the data including information indicating whether the second call relates to a voice message previously provided to the voicemail system. The method also includes determining if the second call is related to the first call based on a comparison of at least a portion of the data for the second call and at least a portion of the data for the first call. The method also includes modifying the stored data associated with the first call if the second call is determined to be related to the first call.

Devices and Methods for Creating a Snippet From a Media File

A media control profile is described herein. The media control profile provides a number of selectable pre-defined and/or user-defined settings to manipulate the functionality of a hybrid telecommunications and entertainment mobile device. Three basic modes of operation, namely a telecommunications-only device mode, an entertainment-only device mode, and a hybrid telecommunications and entertainment device mode are provided. Setting associated with one or more of these basic modes are combined to form a media control profile for the hybrid mobile device. 1. A method , comprising:determining, by an apparatus using a processor, that a setting of a media control profile associated with a mobile communication device is enabled; anddirecting, by the apparatus, in accord with the setting of the media control profile, a call intended for the mobile communication device to a voicemail system.2. The method of claim 1 , further comprising determining claim 1 , by the system claim 1 , that the call has been received.3. The method of claim 2 , wherein determining that the setting is enabled is performed in response to determining that the call has been received.4. The method of claim 1 , wherein:the setting is a call-routing setting;the media control profile also comprises a mode setting to control whether the mobile communication device is in an entertainment-only mode, a telecommunications-only mode, or a hybrid entertainment-and-telecommunications mode; andthe call-routing setting is enabled if the mode setting is set to the entertainment-only mode.5. The method of claim 1 , wherein directing the call to the voicemail system is performed:in response to determining that the call has been received;in response to determining that the setting of the media control profile is enabled; andif the setting is not overridden.6. The method of claim 5 , further comprising:determining that the call is from a pre-identified contact; andoverriding the setting in response to determining that ...

Routing Incoming Calls Made To One Or More Unreachable Numbers Into A Data Client

A method and a call routing system (CRS) are provided for routing an incoming call made to one of multiple numbers of a user to a call receiving client application (CRCA) deployed on one or more user devices when the called number is not reachable. The CRS, in communication with the CRCA deployed on one or more user devices, sets up a user account using one or more of the user's multiple numbers. The CRS detects availability of the CRCA on one or more user devices over a data network to accept an incoming call. The CRS receives the incoming call made to one of the numbers, when the called number is not reachable. The CRS routes the incoming call to the CRCA on one or more user devices over the data network on detecting the availability of the CRCA on one or more user devices over the data network. 1. A method for routing an incoming call to a client application deployed on one or more user devices , said method employing a call routing system comprising one or more processors configured to execute computer program instructions for performing said method , said method comprising: (a) transmitting a validation code to the number being validated by said call routing system via one of a text message and an outbound dialing call, receiving one of a code captured by said client application associated with the number being validated or a code input by the user into the client application associated with the number being validated, and matching said received input code with said transmitted validation code;', '(b) receiving a message sent from said client application associated with the number being validated to a predetermined number and matching the number from which said message was received with the number being validated; and', '(c) receiving a missed call placed by said client application associated with the number being validated to a predefined number and matching the number from which said missed call was received with the number being validated;, 'setting up a ...

METHOD FOR OPERATING A DEVICE FOR HANDLING A PHONE CALL

A method for operating a device for handling a phone call is disclosed. In one aspect the method comprises (a) receiving a phone call from a calling party, (b) determining an action to be performed by the device among a predetermined list of actions related to the handling of a phone call, as a function at least of identity information about the calling party, and (c) performing the determined action for handling the phone call. The device may be programmable and mobile, e.g., a smartphone. 1. A method of operating a device configured for phone calls and having a processing unit , the method comprising:receiving a phone call from a calling party;determining an action to be performed by the device among a predetermined list of actions related to the handling of a phone call, as a function at least of identity information about the calling party; andperforming the determined action for handling the phone call.2. The method of claim 1 , wherein the predetermined list of actions related to the handling of a phone call comprises at least one of the following actions:answering the phone call;rejecting the phone call; andringing the device.3. The method of claim 2 , wherein claim 2 , in the predetermined list of actions related to the handling of a phone call comprises claim 2 , the action of rejecting the phone call is subdivided into at least the following actions:forwarding the phone call to voicemail; andrejecting the phone call without forwarding it to voicemail.4. The method of claim 2 , wherein the action of ringing the phone comprises informing a user of the device through a user interface of the phone call and prompting the user to decide whether to answer or to reject the phone call.5. The method of claim 1 , wherein the receiving step comprises receiving data for establishing a phone call between the calling party and the device claim 1 , and determining from the received data the identity information about the calling party.6. The method of claim 1 , wherein ...

CALL CONTINUITY MANAGEMENT AND DISCONNECT NOTIFICATION

The use of devices, such as Fixed Mobile Convergence (FMC) devices, enables a user on a call to have the connection seamlessly transition from one network to another. However, a call that is disconnected, either pre-answer or post-answer, leaves the calling party without information as to why the call was disconnected. Herein, systems and signaling methods are provided whereby a reason for a disconnect can be created and passed to the calling party, such as in a text message, to inform the caller of the disconnect reason. Additionally, the reason may be provided to the called party's voicemail. The call server may then connect the calling party to the voicemail and, with the reason code, the voicemail server is able to announce the reason for the disconnect and provide the calling party the opportunity to leave a message for the called party. The called party, when available, may then be presented with the voicemail. 1. A server , comprising:a network interface configured to receive and route calls;a data store comprising a forking record for a called device indicating an associated forked device;a processor configured to receive a call, access the forking record, determine the call is addressed to the called device and, in response to the determination, generate a forked call to the forked device, and cause the network interface to route the forked call to the forked device; andthe processor being further configured to, in response to the network interface receiving a disconnect message from the forked device, route the received call to a voicemail server associated with at least one of the called device and the forked device.2. The server of claim 1 , further comprising a private branch exchange (PBX).3. The server of claim 1 , wherein the processor claim 1 , upon receiving the disconnect message claim 1 , is further configured to:connect the call to the voicemail server; andcause the voicemail server to present an announcement message, the announcement message ...

SYSTEM AND METHOD FOR FACILITATING SETUP AND JOINING OF CONFERENCE CALLS

A system for managing a conference call, the system comprising a call answering server configured to receive a call from an attendee device that has been forwarded from a host device, identify a conference call associated with the host device for the attendee device to join, receive a request from the attendee device to join the conference call, and connect the attendee device to the conference call. 1. A system for managing a conference call , the system comprising:a call answering server configured to:receive a call from an attendee device that has been forwarded from a host device;identify a conference call associated with the host device for the attendee device to join;receive a request from the attendee device to join the conference call; andconnect the attendee device to the conference call.2. The system of further comprising the call answering server configured to identify the conference call based on an identification of the attendee device.3. The system of further comprising the call answering server configured to identify the attendee device based on an address book associated with the host device.4. The system of further comprising the call answering server configured to use the address book to provide information about participants in the conference call when the participants join or leave the conference call.5. The system of further comprising the call answering server configured to identify the conference call based on a database of conference calls or hosts.6. The system of further comprising the call answering server configured to create a conference bridge between the host device and the attendee device.7. The system of further comprising the call answering server configured to greet the attendee device to inform the attendee device has correctly connected to the host device.8. The system of further comprising the call answering server configured to receive call answering configurations associated with the host device.9. The system of further ...

METHODS AND SYSTEMS FOR INBOUND AND OUTBOUND CALL CONTROL

An indication of an outgoing call may be received at a call control unit communicatively coupled to, and/or resident within, a telephone. The indication may include identification information for the outgoing call. It may be determined whether additional information regarding a called party associated with the identification information exists, and if so, a first operation may be performed on the incoming call responsively to the additional information, otherwise, a second operation may be performed on the incoming call responsively to an absence of the additional information. The additional information my include a user-configurable list of desired callers (e.g., a whitelist) and/or undesired callers (e.g., a blacklist). The additional information may also include caller identification information and/or a spam score. The first operation may be blocking the incoming call, forwarding the incoming call to a voice mailbox, transmitting the incoming call to the telephone, enabling the telephone to receive the incoming call, and/or answering the incoming call and then terminating the incoming call. In some embodiments, the first and/or second operations performed on the incoming call is/are user configurable. 1. A method comprising:receiving an indication of an outgoing call at a call control unit communicatively coupled to, or resident within a telephone, the indication including identification information for the outgoing call; anddetermining whether additional information regarding a called party associated with the identification information exists, and if so, performing a first operation on the outgoing call responsively to the additional information, otherwise, performing a second operation on the outgoing call responsively to an absence of the additional information.2. The method of claim 1 , wherein determining whether additional information regarding a called party associated with the identification information exists is performed at the call control unit using ...

REAL-TIME TRANSCRIPTION AND FEED OF VOICE MESSAGES BASED ON USER PRESENCE AND PREFERENCE

Delivering a transcribed voice message includes detecting receipt of a voice message for delivery to a user, the voice message related to an incoming call for the user; determining a current presence of the user on at least one of a plurality of messaging channels in real time during receipt of the voice message; transcribing the voice message to text in real time; and delivering, in real time, the transcribed voice message to the at least one messaging channel on which the current presence of the user is determined. Delivering the transcribed voice message can also include receiving from the user initial identification of different user accounts, along with authorizations and permissions. 1. A method for delivering a transcribed voice message , the method comprising:detecting, by a computer, receipt of a voice message for delivery to a user, the voice message related to an incoming call for the user;receiving and analyzing, by the computer, an indication of messaging channel preference from the user for a plurality of messaging channels;determining, by the computer, a ranked list of at least a portion of the plurality of messaging channels based on the indication of messaging channel preference;selecting, by the computer, at least one messaging channel from the ranked list for delivery of the transcribed voice message;receiving, by the computer, the transcribed voice message;delivering, by the computer, the transcribed voice message to the at least one messaging channel selected from the ranked list.2. The method of claim 1 , wherein the indication of messaging channel preference comprises one or more messaging channels associated with different time periods.3. The method of claim 2 , wherein the different time periods comprise at least one different time period within a single day claim 2 , or different days within a week claim 2 , or different weeks within a month.4. The method of claim 1 , further comprising:determining, by the computer, a presence of the user ...

METHOD AND APPARATUS FOR SELECTIVE SILENCING OF TELEPHONE RINGING

A system and method for a selective ring silencer that prevents people from having to listen to the telephone ring on and on with nuisance calls. The ringer silencer can be: (1) discretely constructed from a telephone, (2) part of a telecommunication device, or (3) part of a central telephone network construction. A receiver demodulates an incoming call. Control logic reads at least a portion of the called identification (CID) data and determines an action based on the reading. A switch in communication with the control logic is actuated to a first state that allows the communication data to be output from the ring silencer, and a second state that blocks the communication data from being output from the ring silencer to a user's communication device. The control logic blocks toll-free area codes originated calls from ringing a user's telephone, optionally forwarding the call to a voice mail module. 1. A priority queuing system , comprising:a receiver configured to receive an input communication signal from at least one calling device; anda controller, in communication with the receiver, configured to read at least a portion of the data output from the receiver,wherein the controller further comprises a queue module means for prioritizing calls, wherein the controller detects the identification of the incoming call and assigns priority in the queue sub-module based on a preprogrammed priority scheme, wherein higher priority calls are forwarded to an operator of the priority queuing system, and a remainder is forwarded to voice mail without notifying the operator.2. The priority queuing system of claim 1 , wherein the controller is further configured to provide a notification indicating a reception of the voice mail from the at least one calling device.3. The priority queuing system of claim 1 , wherein the at least one calling device is wired or wireless phone.4. The priority queuing system of claim 1 , wherein the at least one calling device is a mobile phone or a ...

Methods and systems for contact firewalls on mobile computing devices

Generating a contact firewall for protecting participants of a sender-controlled media (SCM) platform may include receiving an indication that a non-participant sender of the SCM platform has initiated contact with a participant recipient, using sender information associated with the contact instance to pole participants of the platform regarding a spammer status value for the sender, aggregating the spammer status values, and, based on a comparison of the aggregated spammer status values with a spammer threshold, causing future contacts from the sender to be rejected by the platform. Similar techniques may be implemented for generating a contact firewall for protecting members of a call group.

Audio Call Screening for Hosted Voicemail Systems

The present invention allows a user to screen messages being left at a hosted voicemail system from a telephone terminal. Incoming calls intended for the telephone terminal are routed to the voicemail system immediately or after attempting to connect incoming call to the telephone terminal. As the caller is leaving a message at the voicemail system, a connection between the incoming call, voicemail system, and telephone terminal is established to allow the user to listen to the message and decide whether to take the call. The user may decide to take the call or let the caller finish leaving the message. In one embodiment, the telephone terminal is equipped to open only the speaker channel for monitoring the message and will provide a fully bi-directional connection if the user takes the call. The supporting switch and telephone terminal communicate with each other to facilitate the monitoring and taking of calls.

Routing Incoming Calls Made To One Or More Unreachable Numbers Into A Data Client

A method and a call routing system (CRS) are provided for routing an incoming call made to one of multiple numbers of a user to a call receiving client application (CRCA) deployed on one or more user devices when the called number is not reachable. The CRS, in communication with the CRCA deployed on one or more user devices, sets up a user account using one or more of the user's multiple numbers. The CRS detects availability of the CRCA on one or more user devices over a data network to accept an incoming call. The CRS receives the incoming call made to one of the numbers, when the called number is not reachable. The CRS routes the incoming call to the CRCA on one or more user devices over the data network on detecting the availability of the CRCA on one or more user devices over the data network. 1. A method for routing an incoming call made via a telecommunications network to any of multiple telephone numbers of a user , to a client application deployed on multiple user devices , said method employing a call routing system comprising one or more processors configured to execute computer program instructions for performing said method , said method comprising:setting up a user account for said user using said multiple telephone numbers of said user, by said call routing system, in communication with said client application deployed on said multiple user devices, after each of said multiple telephone numbers of said user is validated by said call routing system using one or more of a plurality of authentication mechanisms;detecting availability of said client application on said multiple user devices over a data network, by said call routing system, for accepting said incoming call;receiving said incoming call made to any of said multiple telephone numbers of said user, by said call routing system; androuting said received incoming call to said client application on all user devices that are detected as available to accept said incoming call, by said call routing ...

CLIENT-BASED MANAGEMENT OF MULTIMEDIA MESSAGES

A calling user initiates a telephonic communication with a receiving user by dialing a phone number of the receiving user in his or her address book. The communication is transmitted from the calling user's device to the receiving user's device through a network that is not using Internet protocol or Internet-based, e.g., Transmission Control Protocol (TCP), Internet Protocol (IP), TCP-IP, or Voice over Internet Protocol (VoIP). After a number of notifications has passed on the receiving user's device and the receiving user is not able to answer the telephonic communication, a local voicemail recorder will be activated to record and store the telephonic communication for later retrieval by the receiving user. The stored communication is identifier by a sequence of string containing at least one of a name, a telephone number, a storage location, a date-time attribute, and a duration associated with the stored communication. 1. A method , utilizing at least one hardware computing device , for managing voicemails comprising:(A) receiving, by a first device associated with a first party, an input entered by the first party to initiate a communication to second device associated with a second party, wherein a party comprises one or more users;(B) formatting, by the first device, the received input into a standardized format;(C) translating, by the first device, the formatted input in the standardized format into a predetermined communication format, wherein the standardized format is distinct and different from the predetermined communication format;(D) mapping, by at least the first device, the translated input in the predetermined communication format to a unique destination identifier associated with the second party; (E1) in response to a successful mapping, determining whether the first party is in a block list associated with the second party, if so, notifying the first party and terminating the communication;', (E2i) in response to determining that the first party ...

METHOD FOR REDIRECTING A CALL TO AT LEAST ONE MESSAGE DEPOSIT SERVER

The present invention relates to a method for redirecting a call to at least one message deposit server chosen beforehand, when a call being set up is being transferred from a first terminal to a second terminal, the transfer being carried out by means of a first signaling message containing a value representative of a number of transfers of the call, referred to as the “forwarding field”, the method being such that it includes the steps of: assigning to the forwarding field of the first signaling message a first value greater than or equal to a threshold, the threshold corresponding to a value starting from which the transfer of a call is not allowed by the network; transmitting the first signaling message to the second terminal; and upon receiving a message indicating a failure to set up the call with the second terminal in response to the first signaling message, assigning to the forwarding field of a second signaling message a second value less than the threshold; and transmitting the second signaling message to the at least one chosen deposit server. The invention also relates to a server and a terminal comprising a device suitable for implementing the method according to the invention. 2. Method according to claim 1 , characterized in that the message indicating a failure to set up the call in response to the first signaling message contains an indication relating to the cause of the error and in that the at least one deposit server to which the second signaling message is transmitted is chosen according to the cause of the error.3. Method according to claim 1 , characterized in that it additionally includes claim 1 , when the message indicating the failure to set up the call with the second terminal contains an indication according to which the call is set up with a message deposit server claim 1 , a step for transmitting a message for canceling the call intended for the message deposit server.4. Device for redirecting a call to at least one message deposit ...

Communication filtering

A mechanism for filtering communication including receiving an incoming call from a calling party, the incoming call being directed to a called party. The mechanism further comprises obtaining calling party information comprising a value of at least one descriptive parameter of the calling party and obtaining historical called party information relating to past activities of the called party. One or more call-handling rules are generated based on the historical called party information, each call-handling rule defining how to handle an incoming call based on a descriptive parameter of a calling party. The calling party information is processed according to the one or more call-handling rules to determine how to handle the received incoming call.

SYSTEM AND METHOD FOR FACILITATING SETUP AND JOINING OF CONFERENCE CALLS

A system for managing a conference call, the system comprising a call answering server configured to receive a call from an attendee device that has been forwarded from a host device, identify a conference call associated with the host device for the attendee device to join, receive a request from the attendee device to join the conference call, and connect the attendee device to the conference call. 120-. (canceled)21. A method performed by a call answering server for establishing a conference call , the method comprising:receiving an unanswered call directed to a contact number of a user device, the contact number being a number used to directly communicate with the user device, wherein the unanswered call originated from an attendee device to the user device and has been forwarded from the user device to a call answering server based on instructions stored on the user device for forwarding unanswered calls;determining that a conference call with the user device is accessible by the attendee device based on caller identification information of the attendee device is present in contact information stored on the user device, wherein the contact information is accessible by the call answering server;providing an option to the attendee device to join the user device in the conference call; andconnecting the attendee device to the conference call.22. The method of wherein the contact number is a telephone number of the user device.23. The method of further comprising receiving a request from the attendee device to join the conference call.24. The method of further comprising providing the option to the attendee device to join the conference call based on an identification of the attendee device.25. The method of further comprising identifying the attendee device based on an address book associated with the user device.26. The method of further comprising using the address book to provide information about participants in the conference call when the participants join ...

SYSTEMS AND METHODS FOR PROVIDING CALLER IDENTIFICATION OVER A PUBLIC SWITCHED TELEPHONE NETWORK

A system and method of providing caller identification (ID) over a public switched telephone network (PSTN). For outbound calls, the system and method enable a caller to provide a caller ID that differs from the native caller ID of their mobile phone. The system and method enable multiple phones tied to a single account to display the same caller ID for outbound calls. For forwarded inbound calls, such as calls being forwarded from an office, the system and method inform the recipient of the identification of the call as well as that the call is being forwarded. The system and method enable the recipient to have calls forwarded from more than one number and identify the identity of the caller as well as the specific number the call is being forwarded from. 1. An apparatus for call placement the apparatus comprising:a processor; and receive a first call from a first device associated with a first telephone number;', 'receive a selection of a third device;', 'send a notification to at least the third device, wherein the notification comprises a caller ID of a user and a call invitation comprising an accept option and a decline option;', 'receive a notification response wherein the notification response comprises a selection between the accept option and the decline option., 'at least a memory, the memory containing instructions configuring the processor to2. The apparatus of claim 1 , wherein the at least a memory contains instructions configuring the processor to:receive a device selection from the third device, wherein the device selection comprises a selected forward device;initiate a second call with the selected forward device.3. The apparatus of claim 2 , wherein the at least a memory contains instructions further configuring the processor to merge the first call with the second call.4. The apparatus of claim 3 , wherein the at least a memory contains instructions further configuring the processor to end the first call as a function of initiating the second call ...

Computer Terminals Biometrically Enabled for Network Functions and Voice Communication

The invention provides a handset that includes a finger-image sensor that provides finger-image-related signals or data for authentication purposes and functions as a telephone handset for use with a computer terminal. A system, including handsets and computer terminals, enables the terminal and/or the handset to access or otherwise participate in at least one network-related function and voice communication in response to authentication of finger-image data provided by the handset. 1. A system comprising:a first computer terminal comprising a finger image sensor;a second computer terminal; and determining that an intended recipient is present at the first computer terminal based on a finger image sensed by the finger image sensor of the first computer terminal,', 'receiving a request from the second computer terminal to initiate a communication function with the first computer terminal based on the intended recipient being present at the first computer terminal, and', 'initiating the communication function between the first computer terminal and the second computer terminal in response to the request., 'a host computer configured to perform operations comprising2. The system of claim 1 , the operations further comprising:enabling the first computer terminal to access a function that is not related to and does not depend upon participation by the first computer terminal in the communication function.3. The system of claim 1 , the operations further comprising:authenticating the finger image sensed by the finger image sensor of the first computer terminal.4. The system of claim 3 , wherein the authenticating is performed each time the intended recipient present at the first computer terminal initiates a particular function.5. The system of claim 3 , wherein the authenticating is performed at a periodic time interval.6. The system of claim 1 , wherein the second computer terminal is an unauthenticated computer terminal.7. The system of claim 1 , the operations further ...

SYSTEM AND METHOD FOR OMNICHANNEL TEXT - BASED INTERACTION TRANSFER

A system and method for omnichannel text-based routing, interaction transfer, and customer-to-enterprise communications. The system is a cloud-based network containing an interaction control server, a routing engine, a media translation server, a mobile application, a business entity portal, mobile and compute devices for business enterprise and customer, and an enterprise database. Taken together or in part, said system optimizes customer interactions by delivering context aware text message, chat or email to customers; and when requested by customer, optimally routes with context, based upon a multitude of variables, to best available resource to handle the customer interaction. The system may be accessed through web browsers or purpose-built computer and mobile phone applications. 1. A system for real-time omnichannel text-based interaction transfer comprising: receive a first electronic request from a first user device to establish a text-based connection from the first user device to a second user device, the second user device being a device associated with an enterprise;', 'instantiate a first interaction between the first user device and the second user device to fulfill the first electronic request from the first user device;', 'send an interaction routing request to a routing engine;', 'store a first plurality of details about the first interaction to an interaction database;', 'receive a second electronic request from the second user device to transfer the first interaction to a second interaction, the second interaction being between the first user device and a third user device, the third user device also being a device associated with an enterprise;', 'instantiate the second interaction between the first user device and the third user device to fulfill the second electronic request from the second user device;', 'send an interaction transfer request to a routing engine; and', 'store a second plurality of details about the second interaction to the ...

SYSTEM AND METHOD FOR OMNICHANNEL TEXT - BASED COMMUNICATION SYSTEM UTILIZING A SECURE SMART MOBILE USER DEVICE

A system and method for omnichannel voice and text-based routing, transfer, and customer-to-enterprise communications with a secure smart mobile user device. The system is a cloud-based network containing an interaction control server, a routing engine, an optimization engine, a media translation server, a mobile application, a business entity portal, mobile and compute devices for business enterprise and customer, and an enterprise database. Taken together or in part, said system optimizes customer interactions by delivering context aware text message, chat or email to customers; and when requested by customer, optimally routes with context, based upon a multitude of variables, to best available resource to handle the customer interaction. The system may be accessed through web browsers, purpose-built computer, mobile phone applications or a secure smart mobile user device. 1. A system for real-time omnichannel voice interaction , comprising: receive a first electronic request from a first user device to establish a voice-based or text-based connection from the first user device to a second user device, the second user device being a Telephone Consumer Protection Act compliant mobile device belonging to an enterprise;', 'instantiate a voice-based or text-based interaction between the first user device and the second user device to fulfill the first electronic request from the first user device;', 'send a routing request to a routing engine;', 'receive a route from the routing engine;', 'send the route to a media translation server; and', 'store a first plurality of details about the voice-based or text-based interaction to an interaction database;, 'an interaction control server comprising a first plurality of programming instructions stored in a memory of, and operable on a processor of, a computing device, wherein the first plurality of programming instructions, when operating on the processor of the computing device, cause the computing device to receive the ...

SYSTEM FOR MANAGING SCHEDULING CONFLICTS

A system that incorporates teachings of the present disclosure may include, for example, a proactive scheduler having a controller element to determine a scheduling conflict between a called party and a calling party according to calendar information of the called party and presence information of the called party. Additional embodiments are disclosed. 1. A method comprising:retrieving, by a system, a called party number and a calling party number from an invite message of a communication session, wherein the invite message is associated with a scheduled event between a calling party and a called party;identifying, by the system, the calling party according to the calling party number;identifying, by the system, the called party according to the called party number, wherein the identity of the called party is retrieved from a contact book server;retrieving, by the system, calendar information of the called party, wherein the calendar information is retrieved from a calendar server;detecting, by the system in the calendar information, the scheduled event associated with the calling party;retrieving, by the system, presence information of the called party, wherein the presence information is retrieved from a presence server;detecting, by the system, a conflict with the scheduled event according to the presence information of the called party;informing, by the system, the calling party of the conflict;resolving, by the system, the conflict by adjusting a start time of scheduled events of the called party without regard for a preference established by the called party; andadjusting, by the system, a calendar associated with the calling party responsive to the adjusting of the start time of the scheduled events of the called party,wherein the detecting in the calendar information of the scheduled event associated with the calling party is based on recognition of a name of the calling party in a text portion of the calendar information that was entered by the called party ...

SYSTEMS AND METHODS FOR HANDLING INCOMING COMMUNICATIONS DIRECTED TO A TELEPHONY DEVICE

Systems and methods for terminating telephony communications to a mobile telephony device via a data network make use of a forwarding termination service. The forwarding termination service causes a native mobile telephony service provider that provides service to the mobile telephony device to forward incoming telephony communications directed the native telephone number of the mobile telephony device to a forwarding access number. The forwarding termination service receives telephony communications directed to the forwarding access number, and then terminates the telephony communications to the mobile telephony device via any one of multiple different methods. The mobile telephony service provider can be instructed to implement and cancel call forwarding instructions by a forwarding agent that is separate from the forwarding termination service. 1. A method of handling an incoming telephony communication that is directed to a native identifier assigned to a telephony device by a first telephony service provider that provides the telephony device with its native telephony service , the method being performed by one or more processors of a second Internet protocol (IP) based telephony service provider , the method comprising:receiving an incoming telephony communication that was originally directed to the native identifier but which has been forwarded to a forwarding identifier; andterminating the telephony communication based on at least one of predetermined termination instructions, and input that has been received from the telephony device.2. The method of claim 1 , wherein the predetermined termination instructions were previously received from a user of the telephony device.3. The method of claim 1 , further comprising sending a message to the telephony device that indicates that there is an incoming telephony communication directed to the telephony device.4. The method of claim 3 , wherein the terminating step comprises terminating the telephony communication ...

ROUTING INCOMING CALLS MADE TO ONE OR MORE UNREACHABLE NUMBERS INTO A DATA CLIENT

A method and a call routing system (CRS) are provided for routing an incoming call made to one of multiple numbers of a user to a call receiving client application (CRCA) deployed on one or more user devices when the called number is not reachable. The CRS, in communication with the CRCA deployed on one or more user devices, sets up a user account using one or more of the user's multiple numbers. The CRS detects availability of the CRCA on one or more user devices over a data network to accept an incoming call. The CRS receives the incoming call made to one of the numbers, when the called number is not reachable. The CRS routes the incoming call to the CRCA on one or more user devices over the data network on detecting the availability of the CRCA on one or more user devices over the data network. 1. A method for routing an incoming call to a client application deployed on one or more user devices , said method employing a call routing system comprising one or more processors configured to execute computer program instructions for performing said method , said method comprising:setting up a user account for said user using one or more numbers of said user by said call routing system in communication with said client application deployed on said one or more user devices, wherein said setting up said user account comprises validating said one or more numbers of said user by said call routing system through one or more authentication mechanisms;detecting availability of said client application on said one or more user devices over a data network by said call routing system to accept said incoming call;receiving said incoming call made to said one of said numbers by said call routing system;routing said received incoming call to said client application on said one or more user devices over said data network by said call routing system on detecting said availability of said client application on said one or more user devices over said data network; androuting said ...

Unanswered-Call Handling and Routing

An apparatus provides calling parties with an opportunity to record a voice message when their incoming call goes unanswered and to then automatically transcribe that voice message to text which the apparatus then forwards to the called party without also maintaining the recorded voice message in a voice-mail system. 1. An apparatus comprising:a control circuit operably coupled to a private branch exchange (PBX) and at least one network, the control circuit being configured to:receive a forwarded call for a target recipient from the PBX;receive via the forwarded call, and record, a speech message to provide a recorded speech message;automatically converting at least a part of the recorded speech message into a corresponding transcribed text message;automatically deleting at least a majority of the recorded speech message without first making the recorded speech message available to the target recipient via a voice-mail system.2. The apparatus of wherein the forwarded call comprises an unanswered forwarded call when received by the control circuit.3. The apparatus of wherein the control circuit automatically converts the at least a part of the recorded speech message into the corresponding transcribed text message by forwarding at least a part of the recorded speech message to an external speech transcription resource.4. The apparatus of wherein the control circuit is further configured to:automatically forward at least a part of the transcribed text message to the target recipient.5. The apparatus of wherein the control circuit is further configured to:automatically forward at least a part of the transcribed text message to a recipient other than the target recipient.6. The apparatus of wherein the control circuit is further configured to:{'claim-ref': {'@idref': 'CLM-00006', 'claim 6'}, 'automatically check the transcribed text message for at least one predetermined expression of interest. The apparatus of wherein the control circuit is further configured toupon ...

UPDATING DEVICE BEHAVIOR BASED ON USER BEHAVIOR

Systems, methods, and computer-readable medium are provided for updating device behavior based on user behavior. For example, a user device may receive activity information of a user. Based on the activity information, the device may identify a first activity level of the user. The device may receive an indication that a second device is receiving an incoming call. After receiving the indication of the incoming call, the user device may identify a second activity level of the user. The user device may infer the intent of the user with respect to interacting with the second device based on the relative activity levels and may provide instructions to the second device for changing a setting of the second device based on the inferred intent of the user. 1. A computer-implemented method for updating behavior of a portable computing device in an active state , comprising:receiving, by a wearable computing device of a user, biometric information of the user;identifying a first activity level of the user based at least in part on the biometric information;receiving, by the wearable computing device, an indication from the portable computing device of the user that an incoming call is being received by the portable computing device;identifying a second activity level of the user based at least in part on the biometric information after receiving the indication that the incoming call is being received by the portable computing device;inferring an intent of the user with respect to the incoming call based at least in part on the second activity level of the user relative to the first activity level of the user; andproviding instructions to the portable computing device of the user to change a setting associated with the portable computing device based at least in part on the inferred intent.2. The computer-implemented method of claim 1 , wherein the second activity level is greater than the first activity level.3. The computer-implemented method of claim 2 , wherein the ...

Method and System for Voice Transmission Control

A method and a system for voice transmission control. The method comprises: receiving, by a voice answering device, a voice command and transmitting the voice command to a sound control server through a network data transmission channel; recognizing, by the sound control server, the voice command, generating corresponding second VXML control information based on a recognition result, and transmitting the second VXML control information to the voice answering device through the network data transmission channel; and performing, by the voice answering device, an operation according to the received second VXML control information. With this method, the architecture and workflow of the communication system can be simplified, and the difficulty of design thereof can be reduced. 1. A voice transmission control method , comprising:receiving, by a voice answering device, a voice command and transmitting the voice command to a sound control server through a network data transmission channel;recognizing, by the sound control server, the voice command, generating corresponding second voice extensible markup language (VXML) control information based on a recognition result, and transmitting the second VXML control information to the voice answering device through the network data transmission channel; andperforming, by the voice answering device, an operation according to the received second VXML control information,wherein the second VXML control information comprises: an address of a VXML script corresponding to the voice command, and a second control command for controlling the voice answering device to execute the VXML script; andwherein the performing, by the voice answering device, an operation according to the received second VXML control information comprises: obtaining and executing, by the voice answering device, the VXML script according to the second control command.2. The voice transmission controlling method according to claim 1 , wherein the second VXML control ...

Altering voicemail greetings based on communication state

Techniques are disclosed for recording a voicemail greeting for a user device that is based on the communication state of the device. As depicted, the communication state may be defined as the user device connected with the core network via the cellular network, the user device connected with the voicemail system via Wi-Fi, the user device not being connected with any wireless network, the user device geolocation and the user device being blocked for a period of time. The embodiment allows the user device to update the communication state and record a voicemail greeting via the cellular network or a Wi-Fi signal.

CLIENT-BASED MANAGEMENT OF MULTIMEDIA MESSAGES

A calling user initiates a telephonic communication with a receiving user by dialing a phone number of the receiving user in his or her address book. The communication is transmitted from the calling user's device to the receiving user's device through a network that is not using Internet protocol or Internet-based, e.g., Transmission Control Protocol (TCP), Internet Protocol (IP), TCP-IP, or Voice over Internet Protocol (VoIP). After a number of notifications has passed on the receiving user's device and the receiving user is not able to answer the telephonic communication, a local voicemail recorder will be activated to record and store the telephonic communication for later retrieval by the receiving user. The stored communication is identifier by a sequence of string containing at least one of a name, a telephone number, a storage location, a date-time attribute, and a duration associated with the stored communication. 1. A method , utilizing at least one hardware computing device , for managing voicemails , the method comprising:(A) receiving, by a first device associated with a first party, an input entered by the first party to initiate a communication to second device associated with a second party, wherein a party comprises one or more users;(B) formatting, by the first device, the received input into a standardized format;(C) translating, by the first device, the formatted input in the standardized format into a predetermined communication format, wherein the standardized format is distinct and different from the predetermined communication format;(D) mapping, by at least the first device, the translated input in the predetermined communication format to a unique destination identifier associated with the second party; whether the mapping is successful;', '(E1) in response to a successful mapping, determining whether the first party is in a block list associated with the second party, if so, notifying the first party and terminating the communication;', ( ...

SYSTEM FOR MANAGING SCHEDULING CONFLICTS

A system that incorporates teachings of the present disclosure may include, for example, a proactive scheduler having a controller element to determine a scheduling conflict between a called party and a calling party according to calendar information of the called party and presence information of the called party. Additional embodiments are disclosed. 1. A method comprising:detecting, by a system including a processor, a scheduled event associated with a calling party to a communication session;retrieving, by the system, presence information of a called party to the communication session;detecting, by the system, a conflict with the scheduled event according to the presence information of the called party; andresolving, by the system, the conflict by adjusting a start time of scheduled events of the called party without regard for a preference established by the called party.2. The method of claim 1 , further comprising:retrieving, by the system, a called party number and a calling party number from an invite message associated with the scheduled event between the calling party and the called party;identifying, by the system, the calling party according to the calling party number; andidentifying, by the system, the called party according to the called party number.3. The method of claim 2 , wherein:the system comprises an internet protocol multimedia subsystem network having an application server; andwherein the retrieving of the called party number and calling party number is performed by the application server.4. The method of claim 1 , further comprising:retrieving, by the system, calendar information of the called party, wherein the calendar information is retrieved from a calendar server;wherein the detecting the scheduled event associated with the calling party comprises detecting in the calendar information the scheduled event associated with the calling party; andwherein the detecting in the calendar information the scheduled event associated with the ...

Routing Incoming Calls Made To One Or More Unreachable Numbers Into A Data Client

A method and a call routing system (CRS) are provided for routing an incoming call made to one of multiple numbers of a user to a call receiving client application (CRCA) deployed on one or more user devices when the called number is not reachable. The CRS, in communication with the CRCA deployed on one or more user devices, sets up a user account using one or more of the user's multiple numbers. The CRS detects availability of the CRCA on one or more user devices over a data network to accept an incoming call. The CRS receives the incoming call made to one of the numbers, when the called number is not reachable. The CRS routes the incoming call to the CRCA on one or more user devices over the data network on detecting the availability of the CRCA on one or more user devices over the data network. 1. A method for routing an incoming call made to one of a plurality of numbers of a user , to a call receiving client application deployed on one or more of a plurality of user devices when said one of said numbers is not reachable , said method employing a call routing system comprising one or more processors configured to execute computer program instructions for performing said method , said method comprising:setting up a user account for said user using one or more of said plurality of numbers of said user by said call routing system in communication with said call receiving client application deployed on said one or more of said user devices;detecting availability of said call receiving client application on said one or more of said user devices over a data network by said call routing system to accept said incoming call;receiving said incoming call made to said one of said numbers by said call routing system, when said one of said numbers is not reachable; androuting said received incoming call to said call receiving client application on said one or more of said user devices over said data network by said call routing system on detecting said availability of said ...

SYSTEMS AND METHODS OF DISTRIBUTED SILO SIGNALING

The embodiments described herein recite a telephone communication system used for handling information such as messages, typically voice mail messages, and, more particularly, is directed to a system that provides distributed session initiation protocol (SIP) silos. Distributed SIP silos (DSS) is a Communications Application Platform (CAP) feature that maintains the site's call capacity even when a signaling server fails. DSS uses multiple non-redundant signaling servers to provide SIP signaling for the same set of media ports. Because there are multiple signaling servers providing signaling for the same set of ports, the failure of one signaling server only terminates the calls it was actively processing and once those calls have been cleaned up, all the available (non-suspended) ports in the configuration are available to the remaining signaling servers. 1. A computer-implemented method comprising:establishing, by a signaling server, a real-time transport protocol (RTP) session stream for a call between a media server and a remote endpoint using a port;receiving, by the signaling server from a host server, a command to end a call;transmitting, by the signaling server to the media server, a command to release the port of the call;receiving, by the signaling server from the media server, an acknowledgement of the command to release the port of the call;transmitting, by the signaling server to the remote endpoint, a command indicating the call should end; andreceiving, by the signaling server from the remote endpoint, an ok message indicating the command indicating the call should end was received.2. The method of claim 1 , wherein the command to end the call contains the network interface unit identification (NIU id) claim 1 , primitive identification (Prim id) claim 1 , channel claim 1 , call tag claim 1 , and the port to terminate.3. The method of claim 1 , wherein the command to release the port of the call claim 1 , releases the port and returns the port to the ...

Audio Call Screening for Hosted Voicemail Systems

The present invention allows a user to screen messages being left at a hosted voicemail system from a telephone terminal. Incoming calls intended for the telephone terminal are routed to the voicemail system immediately or after attempting to connect incoming call to the telephone terminal. As the caller is leaving a message at the voicemail system, a connection between the incoming call, voicemail system, and telephone terminal is established to allow the user to listen to the message and decide whether to take the call. The user may decide to take the call or let the caller finish leaving the message. In one embodiment, the telephone terminal is equipped to open only the speaker channel for monitoring the message and will provide a fully bi-directional connection if the user takes the call. The supporting switch and telephone terminal communicate with each other to facilitate the monitoring and taking of calls. 132-. (canceled)33. A method for providing voicemail services , comprising:a first server receiving a first call from a first terminal directed to a second terminal;in response to the first call, the first server initiating a second call to the second terminal, wherein the first server is configured to provide information identifying the first terminal to the second terminal;the first server recording at least a portion of a message being left by the first terminal; andthe first server allowing the second terminal to monitor the message being left by the first terminal, wherein during monitoring the second terminal is configured to receive audio from the first terminal, and wherein, in response to input from the second terminal, the first server is configured to connect the first terminal and the second terminal.34. The method of claim 33 , wherein the first call is directed to the first server instead of the second terminal.35. The method of claim 33 , wherein the second terminal is configured to ring in response to the second call.36. The method of claim ...

SYSTEM AND METHOD FOR CALL PROGRESS DETECTION

A contact center includes an outbound server to make a call to a callee and a media device. The media device receives an audio signal based on the call, to determine a Mel-frequency cepstral coefficient for the received audio signal, and to match the Mel-frequency cepstral coefficient for the audio signal to a Mel-frequency cepstral coefficient for a pre-recorded carrier message. The media device can determine a content of the audio signal based on the match. 1. A contact center , comprising:an outbound server device to make a call to a callee;a media device to receive an audio signal based on the call, to determine a Mel-frequency cepstral coefficient for the received audio signal, and to match the Mel-frequency cepstral coefficient for the audio signal to a Mel-frequency cepstral coefficient for a pre-recorded carrier message; andthe media device to determine a content of the audio signal based on the match.2. The contact center of claim 1 , where the media device matches the audio signal to the pre-recorded carrier message pre-connection to the callee.3. The contact center of claim 1 , where the media device further divides the audio signal into frames of a same size as the pre-recorded carrier message before the match.4. The contact center of claim 1 , where the media device receives the audio signal in real-time.5. The contact center of claim 1 , further comprising a database connected with the media device claim 1 , the database to store the Mel-frequency cepstral coefficient for the pre-recorded carrier message.6. The contact center of claim 1 , where media device receives the audio signal over a media channel.7. The contact center of claim 1 , where the media device comprises a media control platform.8. The contact center of claim 1 , where the pre-recorded carrier message comprises at least one of a line is busy claim 1 , a lack of a circuit claim 1 , a number is no longer in service claim 1 , and a call is being forwarded to an answering machine.9. The ...

Computer Terminals Biometrically Enabled for Network Functions and Voice Communication

The invention provides a handset that includes a finger-image sensor that provides finger-image-related signals or data for authentication purposes and functions as a telephone handset for use with a computer terminal. A system, including handsets and computer terminals, enables the terminal and/or the handset to access or otherwise participate in at least one network-related function and voice communication in response to authentication of finger-image data provided by the handset. 1. A system comprising:a first computer terminal comprising a finger image sensor; and determining that a user is present at the first computer terminal based on a finger image sensed by the finger image sensor of the first computer terminal, and', 'initiating a communication function with the first computer terminal based on the user being present at the first computer terminal., 'a second computer terminal configured to perform operations comprising2. The system of claim 1 , wherein the first computer terminal is configured to perform operations comprising:authenticating the finger image sensed by the finger image sensor.3. The system of claim 2 , wherein authenticating the finger image sensed by the finger image sensor comprises:authenticating the finger image sensed by the finger image sensor each time the user initiates a particular function.4. The system of claim 2 , wherein authenticating the finger image sensed by the finger image sensor comprises:authenticating the finger image sensed by the finger image sensor at a periodic time interval.5. The system of claim 1 , wherein the second computer terminal is an unauthenticated computer terminal.6. The system of claim 1 , the operations further comprising:authenticating a second finger image sensed by a second finger image sensor of the second computer terminal.7. The system of claim 1 , wherein determining that a user is present at the first computer terminal based on a finger image sensed by the finger image sensor of the first ...

SYSTEM AND METHOD FOR MANAGING MESSAGES IN A PACKETIZED VOICE ENVIRONMENT

A method includes receiving a call signal associated with an incoming communication at a first device. The method includes sending a request to a second device to store a voice message at a network storage device. The second device is configured to store the voice message associated with the incoming communication based on the incoming communication being unanswered by the first device. 1. A method comprising:receiving a call signal associated with an incoming communication at a first device; andsending a request to a second device to store a voice message associated with the incoming communication at a network storage device, wherein the second device is configured to store the voice message based on the incoming communication being unanswered by the first device.2. The method of claim 1 , wherein the call signal is received when the first device is engaged in a call claim 1 , wherein the call is distinct from the incoming communication claim 1 , wherein the second device is further configured to receive an indication in response to the call signal being received at the first device claim 1 , wherein the first device is a first customer premises equipment device claim 1 , and wherein the second device is a second customer premises equipment device.3. The method of claim 1 , wherein the call signal is received at the first device via a session initiation protocol server claim 1 , wherein the session initiation protocol server is configured to send an indication to the second device based on a completion rule associated with a priority of devices to be notified based on the incoming communication.4. The method of claim 3 , wherein the session initiation protocol server is configured to generate the indication based on the first device being engaged in a call when the call signal is received by the first device or based on an amount of time that the call signal is received by the first device.5. The method of claim 1 , wherein the second device is configured to ...

REAL TIME TRANSCRIPTION AND FEED OF VOICE MESSAGES BASED ON USER PRESENCE AND PREFERENCE

Delivering a transcribed voice message includes detecting receipt of a voice message for delivery to a user, the voice message related to an incoming call for the user; determining a current presence of the user on at least one of a plurality of messaging channels in real time during receipt of the voice message; transcribing the voice message to text in real time; and delivering, in real time, the transcribed voice message to the at least one messaging channel on which the current presence of the user is determined. Delivering the transcribed voice message can also include receiving from the user initial identification of different user accounts, along with authorizations and permissions.

COMPUTER TERMINALS BIOMETICALLY ENABLED FOR NETWORK FUNCTIONS AND VOICE COMMUNICATION

The invention provides a handset that includes a finger-image sensor that provides finger-image-related signals or data for authentication purposes and functions as a telephone handset for use with a computer terminal. A system, including handsets and computer terminals, enables the terminal and/or the handset to access or otherwise participate in at least one network-related function and voice communication in response to authentication of finger-image data provided by the handset. 1. A system , comprising:a first computer terminal comprising a first finger image sensor, the first finger image sensor configured to sense a first finger image;a second computer terminal comprising a second finger image sensor, the second finger image sensor configured to sense a second finger image; and authenticate the first sensed finger image at first periodic time intervals,', 'authenticate the second sensed finger image at second periodic time intervals,', 'enable a voice communication function between the first and second computer terminals in response to the first and second sensed finger images being authenticated,', 'determine that an intended recipient of a voice communication is present at the second computer terminal based on the second sensed finger image being authenticated,', 'receive a request from the first computer terminal to initiate the voice communication function with the second computer terminal based on the intended recipient being present at the second computer terminal, and', 'initiate the voice communication function between the first and second computer terminals in response to the request., 'a host computer configured to2. The system as recited in claim 1 , wherein the host computer is further configured to:enable the first computer terminal to access a function that is not related to and does not depend upon participation by the first computer terminal in the voice communication function.3. The system as recited in claim 1 , wherein the host computer is ...

Systems and methods of distributed silo signaling

The embodiments described herein recite a telephone communication system used for handling information such as messages, typically voice mail messages, and, more particularly, is directed to a system that provides distributed session initiation protocol (SIP) silos. Distributed SIP silos (DSS) is a Communications Application Platform (CAP) feature that maintains the site's call capacity even when a signaling server fails. DSS uses multiple non-redundant signaling servers to provide SIP signaling for the same set of media ports. Because there are multiple signaling servers providing signaling for the same set of ports, the failure of one signaling server only terminates the calls it was actively processing and once those calls have been cleaned up, all the available (non-suspended) ports in the configuration are available to the remaining signaling servers.

SYSTEMS AND METHODS OF DISTRIBUTED SILO SIGNALING

The embodiments described herein recite a telephone communication system used for handling information such as messages, typically voice mail messages, and, more particularly, is directed to a system that provides distributed session initiation protocol (SIP) silos. Distributed SIP silos (DSS) is a Communications Application Platform (CAP) feature that maintains the site's call capacity even when a signaling server fails. DSS uses multiple non-redundant signaling servers to provide sip signaling for the same set of media ports. Because there are multiple signaling servers providing signaling for the same set of ports, the failure of one signaling server only terminates the calls it was actively processing and once those calls have been cleaned up, all the available (non-suspended) ports in the configuration are available to the remaining signaling servers. 1. A computer implemented method comprising:receiving, by a signaling server from a remote endpoint, an invite to the remote endpoint containing the remote endpoint information needed to establish a real-time transport protocol (RIP) session;transmitting, by the signaling server to a media server, a command to start a port including a remote internet protocol (IP) address and a remote port number;transmitting, by the signaling server to the remote endpoint, an acknowledgment indicating the signaling server viewed the invite;receiving, by the signaling server from the media server, an acknowledgement of the start port command and returning the port to be used for a call;transmitting, by the signaling server to the host server, a command indicating the call to be answered by an application running on the host; andreceiving, by the signaling server from the host server, an answer to the call.2. The method of claim 1 , wherein the acknowledgment is based on acknowledge fields which identify the call by transaction id claim 1 , network interface unit identification (NIU id) claim 1 , primitive identification (Prim id) ...

SYSTEMS AND METHODS OF DISTRIBUTED SILO SIGNALING

The embodiments described herein recite a telephone communication system used for handling information such as messages, typically voice mail messages, and, more particularly, is directed to a system that provides distributed session initiation protocol (SIP) silos. Distributed SIP silos (DSS) is a Communications Application Platform (CAP) feature that maintains the site's call capacity even when a signaling server fails. DSS uses multiple non-redundant signaling servers to provide sip signaling for the same set of media ports. Because there are multiple signaling servers providing signaling for the same set of ports, the failure of one signaling server only terminates the calls it was actively processing and once those calls have been cleaned up, all the available (non-suspended) ports in the configuration are available to the remaining signaling servers. 1. A computer-implemented method comprising:receiving, by a media server from a signaling server, a command to select a port based on a network interface unit identification (NIU id);transmitting, from the media server to the signaling server, a port selection;receiving by the media server from a signaling server, a command to start a port;transmitting, by the media server to the signaling server, an acknowledgment of the command to start a port; andtransmitting, by the media server to a remote endpoint, a real-time transport protocol (RTP) session stream between the media server and the remote endpoint using the selected port.2. The method of claim 1 , further comprising:determining, by the media server, a port failure, wherein a port failure indicates the port is no longer active.3. The method of claim 2 , further comprising:stopping, by the media server, of the port and returning the port to a list of available ports.4. The method of claim 2 , further comprising:stopping, by the media server, of the port and changing the status of the part to invalid.5. The method of claim 2 , further comprising:stopping, by ...

SYSTEMS AND METHODS OF DISTRIBUTED SILO SIGNALING

The embodiments described herein recite a telephone communication system used for handling information such as messages, typically voice mail messages, and, more particularly, is directed to a system that provides distributed session initiation protocol (SIP) silos. Distributed SIP silos (DSS) is a Communications Application Platform (CAP) feature that maintains the site's call capacity even when a signaling server fails. DSS uses multiple non-redundant signaling servers to provide SIP signaling for the same set of media ports. Because there are multiple signaling servers providing signaling for the same set of ports, the failure of one signaling server only terminates the calls it was actively processing and once those calls have been cleaned up, all the available (non-suspended) ports in the configuration are available to the remaining signaling servers. 1. A computer implemented method comprising:establishing, by a signaling server, a first real-time transport protocol (RTP) session stream between a media server and a first remote endpoint using a first port;receiving, by the signaling server from a host server, an initiate operation identifying a destination address of a second remote endpoint and the first port identification (id);transmitting, by the signaling server to the second remote endpoint, a command to initiate a call with the second remote endpoint;transmitting, by the signaling server to the media server, a stop first port command identifying the first port id to stop the media session with the first remote endpoint;receiving, by the signaling server from the media server, an acknowledge command indicating the media session stopped; andestablishing, by the signaling server, a second RTP session stream between the first remote endpoint and the second remote endpoint.2. The method of claim 1 , further comprising:receiving, by the signaling server from the second remote endpoint, a bye command indicating the call should end.3. The method of claim 2 , ...

MULTIPLE VOICE MAIL ACCOUNTS FOR TELEPHONES

A computerized process is operable upon a computerized telecommunications device. The process is configured to classify and direct an incoming phone call to one of a plurality of voicemail accounts. The process includes receiving user input useful to classify the incoming phone call, receiving the incoming phone call, classifying the incoming phone call according to the user input, assigning the incoming phone call to one of the plurality of voicemail accounts based upon the classifying, and providing a voicemail account specific caller playback message and voice message recording option based upon the assigning. 1. A computerized process operable upon a computerized telecommunications device configured to classify and direct an incoming phone call to one of a plurality of voicemail accounts , the process comprising: receive user input useful to classify the incoming phone call;', 'receive the incoming phone call;', 'classify the incoming phone call according to the user input;', 'assign the incoming phone call to one of the plurality of voicemail accounts based upon the classifying; and', 'provide a voicemail account specific caller playback message and voice message recording option based upon the assigning., 'within the computerized telecommunications device, operating programming configured to2. The computerized process of claim 1 , wherein the user input comprises identifying information for a plurality of contacts.3. The computerized process of claim 2 , wherein providing the voicemail account specific caller playback message comprises providing a customized caller playback message for each of the contacts.4. The computerized process of claim 3 , wherein the providing a customized caller playback message comprises providing the customized caller playback message according to an adjustable parameter.5. The computerized process of claim 4 , wherein the adjustable parameter comprises a start date and a stop date for the caller playback message.6. The computerized ...

USER CONFIGURABLE SERVICES IN A WIRELESS COMMUNICATION NETWORK

A wireless communication network provides various services to its subscribers. Techniques and architecture described herein allow subscribers to the wireless communication network to configure various services related to handling of telephone calls to the subscribers. Such techniques allow for a user to define preferences related to third parties that call the user and how the user wishes for such calls from the third party to be handled by the wireless communication network. 1. A method comprising:receiving, by an Internet Protocol (IP) Multimedia Subsystem (IMS) node, a service profile associated with a telecommunication services subscriber responsive to IMS registration of the telecommunication services subscriber, the service profile including preferences for handling incoming calls directed to the telecommunication services subscriber;receiving, by the IMS node, notification of an incoming call directed to the telecommunication services subscriber; andresponsive to the notification, utilizing, by the IMS node, service logic to perform an action with respect to the incoming call based on the service profile, wherein the action comprises one or more of sending a short message service (SMS) to a calling party associated with the incoming call, or blocking the incoming call.2. The method of claim 1 , wherein the service profile includes different preferences for handling incoming calls from different calling parties.3. The method of claim 1 , wherein the action further comprises one or more of (i) forwarding the incoming call to voicemail claim 1 , (ii) providing a notification to activate a particular ringtone on a mobile device of the telecommunication services subscriber claim 1 , or (iii) forwarding the incoming call to another mobile device.4. The method of claim 3 , wherein sending the SMS message comprises sending a SMS message that includes a location of the telecommunication services subscriber.5. The method of claim 1 , wherein the preferences comprise ...

METHODS AND SYSTEMS FOR INBOUND AND OUTBOUND CALL CONTROL

Methods, devices, and systems can include, for example, receiving an incoming call and identification information and determining whether the identification information indicates that the incoming call is legitimate. The identification information is associated with the incoming call. The incoming call is received at a call control unit. The call control unit is associated with a telephone, and the incoming call is directed to the telephone. In response to a determination that the identification information indicates that the incoming call is legitimate, generating an indication that the incoming call is legitimate (where the indication is generated by the call control unit) and communicating the indication that the incoming call is legitimate to the telephone. In response to a determination that the identification information indicates that the incoming call is not legitimate, determining a telephone number of the incoming call and communicating the telephone number and the identification information to a server. 1. (canceled)2. A method comprising: the identification information is associated with the incoming call,', 'the incoming call is received at a call control unit,', 'the call control unit is associated with a telephone, and', 'the incoming call is directed to a telephone number associated with the telephone;, 'receiving an incoming call and identification information, wherein'}determining whether the identification information indicates that the incoming call is legitimate; and determining a calling telephone number of the incoming call,', 'communicating the calling telephone number and the identification information to a server, and', 'performing an operation on the incoming call., 'in response to a determination that the identification information indicates that the incoming call is not legitimate,'}3. The method of claim 2 , wherein blocking the incoming call,', 'rejecting the incoming call,', 'redirecting the incoming call, or', 'applying one or more ...

Telephone message delivery service device and service method

Methods, systems, and computer program products for performing message deposit transaction screening

The subject matter described herein includes methods, systems, and computer program products for performing message deposit transaction screening. One method includes receiving a call setup signaling message for a call for which a message deposit transaction is indicated and determining a message deposit transaction parameter associated with the message deposit transaction based on the signaling message. At least one message deposit transaction screening criterion is determined for the message deposit transaction based on the at least one message deposit transaction parameter. A message deposit transaction screening action is performed based on application of the screening criterion to the message deposit transaction parameter.

Internet protocol telephony voice/video message deposit and retrieval

A method for signaling an Integrated Messaging System (IMS) on an Internet Protocol (IP) based network to deposit a message, including the steps of sending a Session Initiation Protocol (SIP) SIP INVITE request to the IMS indicating a message deposit action; receiving a corresponding SIP message from the IMS agreeing to participate in the message deposit action; and sending an SIP acknowledge message to the IMS confirming receipt of the corresponding SIP message; and depositing the message in a destination mailbox. A method of signaling an IMS on an IP based network to retrieve a deposited message, the method including the steps of sending a SIP INVITE request to the IMS indicating a message retrieval action; receiving a corresponding SIP message from the IMS agreeing to participate in the message retrieval action; sending an SIP acknowledge message to the IMS confirming receipt of the corresponding SIP message; and retrieving the deposited message from a mailbox corresponding to known account information.

Method for Access the Voice Message Service of arrival users that demand of originate users

본 발명은 발신측 가입자의 의지에 따른 이동 통신 단말의 음성 사서함 연결 방법에 관한 것으로 호가 발신되어 전화 연결 신호음이 발생하는 동안 발신측 가입자가 단말의 내부 전환키를 입력하여 착신측 이동 통신 단말기의 음성사서함으로 연결하는 방법을 제안한다. 이동 통신 단말, 발신, 전환키, 음성사서함 서비스

Method for notifying reserved message in full-electronic telephone exchange

본 발명의 목적은 기능보유가입자가 통화중인 상태에서 임의의 발신가입자에 의해 해당 기능보유가입자가 호출되어지면 상기 발신가입자에게 녹음안내방송을 송출한 다음 그 녹음안내방송에 반응하여 발신가입자로부터 입력된 메시지를 일시적으로 저장하였다가 해당 기능보유가입자의 통화가 종료되면 해당 기능보유가입자를 호출하여 저장된 발신가입자의 메시지를 해당 기능보유가입자에게 송출할 수 있도록 된 전전자교환기에서의 통화중 가입자에게 메시지 송출서비스 방법을 제공하는 것으로, A가입자와 B가입자가 통화를 수행하는 단계와, C가입자가 통화중인 상기 B가입자를 호출하는 단계, 착신측 ASP(27)가 C가입자에 의해 호출되어진 B가입자가 기능보유가입자인가를 판단하는 단계, 착신측 ASP(27)에서 상기 B가입자가 기능보유가입자로 판단되면 상기 ASP(27)가 상기 GSP(35)로 IPC메시지를 전송하여 상기 GSI(36)를 구동시키는 단계, 상기 GSI(36)가 구동됨에 따라 발생된 녹음안내방송이 통화경로를 통해 상기 C가입자에게 전송되는 단계, 상기 녹음안내방송에 반응하여 입력된 상기 C가입자로부터의 음성신호에 해당하는 메시지가 통화경로를 통해 상기 GSI(36)로 녹음되는 단계, 상기 ASP(27)가 상기 B가입자의 후크-온 상태를 감시하여 상기 B가입자가 후크-온 되면 RG(22)를 구동하여 상기 B가입자를 호출하는 단계, 상기 ASP(27)가 상기 GSP(35)로 IPC메시지를 전송하여 상기 GSI(36)를 구동하는 단계 및, 상기 GSI(36)가 구동됨에 따라 상기 GSI(36)에 저장된 메시지가 재생되어 통화경로를 통해 상기 B가입자에게 송출되도록 하는 단계를 이루어져 상기 기능보유가입자가 통화중에 상기 기능보유가입자를 호출하였던 발신가입자로부터의 메시지를 용이하게 확인할 수 있게 됨으로써 가입자에게 보다 편리한 서비스를 제공할 수 있게 된다.

Methods and systems for absent addressing service

Disclosed is an apparatus for providing an absent addressing service (i.e. call forwarding, voice messaging, and the like) for subscribers normally connected to a H.323 compliant network. Some network entity, such as a subscriber's gatekeeper, intercepts all set-up calls to subscribers requiring such a service. If the subscriber is properly registered, the set-up call is forwarded to the subscriber. Otherwise messages are delivered, in accordance with the configuration of the network gatekeeper, whereby the calling party becomes connected to an absent addressing service rather than the originally called terminal of the subscriber.

IP telephone exchange equipment

Methods and apparatus for processing a call

A system, method, apparatus, means, and computer program code for allowing a call to a busy telephone number extension to be queued and/or handled in accordance with one or more rules. The telephone may be connected to a PBX (Private Branch Exchange) or other switch or otherwise may be connected to a telephone network. In addition, a computer associated with the person also may be connected directly or indirectly to the PBX. A server connected to the PBX via a CTI (Computer Telephone Integration) link may be connected to the computer via a computer network. If a new call arrives at the PBX for the specific extension while the extension is busy, the PBX may notify the server of the call. When multiple incoming calls to the same extension exist, the server may indicate to the PBX how or in what order to queue the calls to the person until the person takes the calls or the computer or server instructs the PBX on what to do with one or more of the calls.

Call management

A personal call management system allows a user to specify how incoming telephone calls should be handled. The user can specify various parameters including modes, filters, schedules, and the like. Incoming calls are routed to a specified telephone number, or sent to voicemail, or otherwise disposed of. Users can change modes manually or can specify automatic mode selection based on time of date, day of week, location, and/or other factors.

Internet call waiting with voice mail system that provides monitoring during recording

Call me conference call system

A “Call Me” conference call system includes a multiport conference unit (MCU) interconnected with the public switched telecommunications network (PSTN), a telecommunications switching system also interconnected with the PSTN, a service control point (SCP) or other intelligent network control component having at least a signaling connection to the switching system, a Call Me conference bridge reservation system interconnected with the SCP and the MCU, and suitable facilities interconnecting these components. When a conference reservation is made, information regarding the conference is distributed to the SCP and MCU. A “Called Party Busy” trigger is applied to the conference host's line. To join the conference, the host and participants alike simply call the host's telephone number. The switching system, finding the host's line busy, queries the SCP, which instructs it to redirect the call to the MCU. The MCU associates the call with a reserved conference by matching the called number with a host's telephone number in reservation records. This advantageously avoids the need for hosts to distribute, and participants to receive a special conference bridge telephone number or access code.

Method for signaling an incoming call received at a telecommunications terminal, a telecommunications terminal and a network unit

A method for signaling an incoming call received at a telecommunications terminal, a telecommunications terminal and a network unit that signals an incoming call at the telecommunications terminal depending on the urgency of the incoming call. The incoming call is signaled at the telecommunications terminal only when an urgency value transmitted together with the incoming call exceeds a threshold value.

System and method for automatically screening and directing incoming calls

A system and method that allow a subscriber to have incoming telephone calls automatically screened and directed is described. The system allows a subscriber to automatically manage his incoming communications in a way that is easy to control and which requires a minimum of unnecessary interruptions. The system includes a graphical user interface (GUI) which is accessible through the subscriber's personal digital assistant (200), a Network Interface (304), a service control module (306), and a database (308). The system and method allow a subscriber to have all of his incoming telephone calls screened in order to identify those that are of the high importance to the subscriber. The subscriber controls this system by user-friendly interfaces to a name and telephone number database and an appointment calendar database. By entering schedule information into an appointment calendar (including times and locations of meetings and other events) and by entering client's information into the name and telephone number database, the subscriber indicates how to locate the subscriber so that important calls will reach him immediately. These databases also tell the system which clients are of high priority to the subscriber so that lower priority calls can be directed to a voice mail system for access at the subscriber's convenience or routed to an attendant for action.

Method allowing an exchange of context information within a group of users sharing one and the same identifier

Method allowing an exchange of context information within a group of users sharing one and the same identifier. The invention relates to a method of transmitting information between at least one first terminal UTi (for i=1 to 3) and a second terminal UTj (for i ≠ j) associated with a common identifier. The method according to the invention includes a step of sending by the first terminal UTi of a notification of state Ntf(Ti) intended at least for the second terminal UTj (for i ≠ j) and carrying an item of information relating to the context in which a user USRi of said first terminal UTi finds himself. The invention allows members of a community of users USRi which is identified by means of a unique telephone number Idg to avail themselves of context information relating to the other members of the community at any moment, and in particular at the precise moment at which a setup request Cm Rq(CTId) for establishing a communication is presented to them.

Voice over long term evolution-called party status

Devices and methods are provided for implementing a network resource management system that reduces network signaling traffic through a network. A network server utilizing a communication signaling protocol is configured with functionality that reduces call set-up signaling traffic. Instead of exchanging communication signaling protocol related signaling between a calling end user device and a destination end user device when attempting to set up the call, the disclosed examples provide for determining a call status of the destination end user device before sending any communication signaling protocol related messages to the destination end user device. If the destination end user device is unavailable or is on another call, the network server uses communication signaling protocol related messages to connect the calling end user device with a voice mail server related to the destination end user device and foregoes sending communication signaling protocol related messages to the destination end user device.

Providing answering message options for answering calls

Devices, networks, and methods are disclosed for providing a plurality of answering message options to a called party for answering an incoming call. When a call is received in a called device, the called device identifies a plurality of answering messages predefined by the called party. The called device then provides answering message options to the called party based on the identified answering messages. The called party selects one of the answering message options. Responsive to the selection by the called party, the called device and/or the communication network transmits an answering message to the calling party. The answering message in essence “answers” the call for the called party. The called party does not actually have to speak into the called device to answer the call.

Systems and methods for call screening

The present invention provides flexible, user-definable call screening processes. The user can optionally define to which telecommunication terminals a screened call is to be broadcast to and under what conditions. An incoming call is forwarded to a call management system that asks the caller to leave a voice message. The call management system selectively couples the call to a POTS line or a VoIP-capable device so that the user can listen to the incoming message and thereby screen the incoming call. Based on the screening, the user can instruct the call management system to connect the caller to the user.

Wired/wireless telecommunication system providing presence application response reservation service and method thereof

프레즌스 기능을 응용하여 응답 예약 서비스를 제공하는 유무선 통신 시스템 및 그 방법이 개시된다. 상기 유무선 통신 시스템은 개방형 망구조에서 망 또는 단말의 종류와 상관없이, 개방형 프레즌스 응용서버를 이용하여 유저가 원하는 프레즌스 정보 및 응답 방식을 직접 등록 예약함으로써 발신 호에 대하여 사전에 예약한 방식으로 자동으로 응답 해준다. 따라서, 단말의 물리적 상태를 나타내는 종래 방식의 프레즌스 정보를 송출하는 것이 아니라, 유저가 직접 원하는 프레즌스 정보 및 응답 방식에 따라 응답할 수 있고, 부재중 걸려온 호에 대한 정보를 추후 확인할 수도 있는 유연한 사용자 편의의 프레즌스 서비스를 제공할 수 있다. 또한, 유무선 통합망을 고려하여, 프레즌스 정보 및 응답 방식을 관리하고 있는 개방형 프레즌스 응용서버와 망 기능을 대표하는 서비스 게이트웨이 간에 사업자의 망 기능 개방을 가능하게 하는 개방형 API를 사용하므로, 유저는 단말의 종류에 관계없이 부재중 응답 등 자신이 등록한 프레즌스 정보에 따라 프레즌스 서비스를 제공받을 수 있다. 그리고, 개방형 API를 이용하여 연동하므로 기존 통신망의 구조와 기능에 영향을 주지 않고, 통신망을 보유하지 않은 서비스 사업자들이 망 기능이나 구조에 제한 없이 서비스 내용을 동일하게 유저에게 제공할 수 있는 효과가 있다.

System and method for facilitating setup and joining of conference calls

FINISHED CALL CONTROL FOR MOBILE PHONE SUBSCRIBER ITINERANCE.

Un sistema de manejo de llamada para llamadas a un usuario (itinerante 12) habitualmente conectado en una primera red de itinerancia (16), dicha red itinerante (16) es distinta a una red local (14) de dicho usuario de itinerante: (12), cuyas llamadas son respondidas por cuyo usuario itinerante (12) el sistema comprende: Una unidad de seguimiento de llamada (21) para seguir llamadas enrutadas a dicho usuario itinerante (12) en dicha red de itinerancia (16) y para hacer seguimiento de llamadas no respondidas enviar a dicha red local (14) desde dicho usuario itinerante, dicha unidad de seguimiento de llamada (21) en tienen una memoria de (22) tiene retener los detalles de una llamada hasta que dicha llamada se complete o se deje sin responder. Una unidad de manejo de datos se comprende de una unidad de case (26) para comparar detalles de dicha llamada que está siendo enrutada a dicho usuario itinerante (12) con los detalles de dicha llamada siendo enviados a dicha red local (14) obtener de esta manera un KC entre estos y obtener información de dicha llamada que está siendo enviada a dicha red local (14), dicha unidad de manejo de datos se configura para utilizar dicha información para conectar direc- tamente dicha primera llamada enrutada a un sitio de envío predeterminado con los confines de aquella red local (14). A call handling system for calls to a user (roaming 12) usually connected in a first roaming network (16), said roaming network (16) is different from a local network (14) of said roaming user: (12 ), whose calls are answered by whose roaming user (12) the system comprises: A call tracking unit (21) to follow calls routed to said roaming user (12) in said roaming network (16) and to track unanswered calls send to said local network (14) from said roaming user, said call tracking unit (21) in have a memory of (22) has to retain the details of a call until said call is completed or left without answer. A data handling unit is comprised of a case unit (26) for ...

Audio call screening for hosted voicemail systems

The present invention allows a user to screen messages being left at a hosted voicemail system from a telephone terminal. Incoming calls intended for the telephone terminal are routed to the voicemail system immediately or after attempting to connect incoming call to the telephone terminal. As the caller is leaving a message at the voicemail system, a connection between the incoming call, voicemail system, and telephone terminal is established to allow the user to listen to the message and decide whether to take the call. The user may decide to take the call or let the caller finish leaving the message. In one embodiment, the telephone terminal is equipped to open only the speaker channel for monitoring the message and will provide a fully bi-directional connection if the user takes the call. The supporting switch and telephone terminal communicate with each other to facilitate the monitoring and taking of calls.

Prevention of call forwarding loops in communication networks

환형 호 포워딩 루프는 제 1 네트워크 음성 메일뿐만 아니라 각각 제 1 네트워크 번호 및 제 2 네트워크 번호를 가지는, 약결합 네트워크 내의 제 1 통신 네트워크(14) 및 제 2 통신 네트워크(16)에서 동작가능한 통신 유닛(12)에 의해 방지된다. 제 1 네트워크 번호(50)로 보내지는 호는 제 1 네트워크에서 통신 유닛이 동작하지 않을 때 제 2 네트워크 번호(52)로 포워딩된다. 제 1 네트워크 음성 메일 번호(P3)는 제 1 네트워크에서 수신될 때 호들이 직접 제 1 네트워크 음성 메일(56)로 포워딩되도록 호들과 연관될 수 있다. 대안적으로, 호가 계속해서 제 2 통신 네트워크로부터 수신되고 계속해서 수신된 호의 데이터가 초기 또는 포워딩된 호 데이터와 매칭될 때, 다음 호는 제 1 네트워크 음성 메일로 포워딩된다. The annular call forwarding loop is a communication unit operable in the first communication network 14 and the second communication network 16 in the weakly coupled network having a first network number as well as a first network voice mail, respectively. 12) is prevented. Calls sent to the first network number 50 are forwarded to the second network number 52 when the communication unit is not operating in the first network. The first network voicemail number P3 may be associated with the calls such that when received in the first network the calls are forwarded directly to the first network voicemail 56. Alternatively, when the call continues to be received from the second communication network and the data of the subsequently received call matches the initial or forwarded call data, the next call is forwarded to the first network voice mail. 환형 호 포워딩 루프, 네트워크 음성 메일, 네트워크 번호, 호 데이터, 통신 유닛 Annular Call Forwarding Loop, Network Voicemail, Network Number, Call Data, Communication Unit

A mobile telephone programmed to allow a user to speak a message which is then remotely automatically converted to text

A mobile telephone is programmed to allow a user to speak a message which is then automatically converted to text at a remote conversion system and then delivered to the appropriate recipient as text, in which the telephone displays an option to speak a text message which is selected by a first touch action and then the user has to perform no more than two further touch actions to the mobile telephone. The customer experience is therefore one button press to start the process (across any device) one click to select the addressee and the final click should be to end the phone call/recording process. The 'no more than 3 clicks' approach means that the user can send messages in situations where other systems could not be used, such as walking along a street, or in a situation where it's not possible to look at the screen for any length of time.

Internet protocol telephony voice/video message deposit and retrieval

This invention relates to the field of IP telephony. More particularly, this invention is a method for handling the signaling related to the storing and forwarding of voice and video messages in an IP based network. With reference to Fig. 1, this invention is a method for signaling an IMS (25) on an IP based network (17) to perform an action on a message, where the action is either a deposit of the message or the retrieval of a previously deposited message, including the steps of sending an SIP INVITE request from a network server (23) to the IMS (25) indicating the desired action; receiving a corresponding SIP message from the IMS (25) agreeing to participate in the desired action; and sending an SIP acknowledge message from the network server (23) to the IMS (25) confirming receipt of the corresponding SIP message; and performing the desired action.

Caller-controller barge-in telephone service

A caller-controlled barge-in telephone service, managed by telephone systems, intercepts telephone calls directed to instantly busy telephone lines predesignated as objects of this service, and: 1) verifies that the called line is a respectively predesignated object of this service and that the caller is entitled to invoke the service relative to that line; and 2) forms a bridging connection between the caller and parties to a telephone call instantly busying the called line. Verification that a caller is entitled to the service can be implemented by playing a voice announcement requesting the caller to speak or key in an authorization code. If the caller fails to respond or returns an invalid code, the caller is either disconnected or transferred to a voice mail service. Disconnection of the caller may be preceded by a voice announcement (e.g. a spoken “goodbye”). If the called site has call waiting service, that service is applied for a predetermined time to allow the party currently using the called line to voluntarily respond to the associated call waiting signals. If the call waiting signals are not acted upon within the predetermined time, functions associated with barge-in are invoked to forcibly join an authorized caller to the busy connection at the called line. Use of the invention in various network environments is described, including use in the PSTN, in public data networks such as the Internet, and in private data networks. Limited use by a guest of an authorized subscriber is also described.

Modifying voice messages stored in a voicemail system

A method for removing voice messages in a voicemail system queue. The method includes acquiring data associated with a first call, including a voice message provided during the first call and a unique identifier assigned to the voice message of the first call. The method also includes receiving a second call and acquiring data for the second call, the data including information indicating whether the second call relates to a voice message previously provided to the voicemail system. The method also includes determining if the second call is related to the first call based on a comparison of at least a portion of the data for the second call and at least a portion of the data for the first call. The method also includes modifying the stored data associated with the first call if the second call is determined to be related to the first call.

Voice-enabled user interface for voice mail system

Computer terminals biometrically enabled for network functions and voice communication

The invention provides a handset that includes a finger-image sensor that provides finger-image-related signals or data for authentication purposes and functions as a telephone handset for use with a computer terminal. A system, including handsets and computer terminals, enables the terminal and/or the handset to access or otherwise participate in at least one network-related function and voice communication in response to authentication of finger-image data provided by the handset.

Internet call waiting with voice mail system that provides monitoring during recording

An Internet Call Waiting (ICW) service provides single-line subscribers (100) connected to the Internet with incoming call information, call screening and voice messaging capabilities. An incoming call is terminated at an ICW server (154). The caller is prompted to leave a voice message and the voice message is relayed in real-time over the Internet connection (138) to permit the subscriber to monitor the message. The subscriber can choose to answer the call at any time before the caller disconnects. Subscriber profile options specify how calls are treated. Calls may be forwarded to a second directory number, directed to a Voice-over-IP (VoIP) connection, or the Internet connection may be dropped and the call completed to the subscriber's directory number. The subscriber benefits from being able to screen voice messages in real-time, which assists the subscriber in determining how the call should be terminated.

Remote control method and remote control system

Methods and systems for inbound and outbound call control

Methods, devices, and systems can include, for example, receiving an incoming call and identification information and determining whether the identification information indicates that the incoming call is legitimate. The identification information is associated with the incoming call. The incoming call is received at a call control unit. The call control unit is associated with a telephone, and the incoming call is directed to the telephone. In response to a determination that the identification information indicates that the incoming call is legitimate, generating an indication that the incoming call is legitimate (where the indication is generated by the call control unit) and communicating the indication that the incoming call is legitimate to the telephone. In response to a determination that the identification information indicates that the incoming call is not legitimate, determining a telephone number of the incoming call and communicating the telephone number and the identification information to a server.

System and Method for Transferring Voice Message

발신자는 간단하게 음성 메시지를 발신할 수 있고, 착신자는 페이징에 응답하는 행동만으로 음성 메시지를 청취할 수 있는 음성 메시지 전송 시스템 및 방법을 제시한다. The presenter proposes a voice message transmission system and method in which a caller can simply send a voice message and the called party can listen to the voice message only by responding to paging. 본 발명의 메시지 서비스 시스템은 유무선 통신망 인터페이스; 발신 단말로부터 음성 메시지 및 착신 단말 정보가 전송됨에 따라, 음성 메시지를 전송하는 사용자 정보를 데이터베이스에 저장하고 관리하기 위한 사용자 관리부; 및 발신 단말로부터 전송되는 음성 메시지를 착신 단말 정보와 함께 데이터베이스에 저장 및 관리하고, 착신 단말 정보를 참조하여 착신 단말로의 접속 경로를 검색한 후, 착신 교환기를 통해 착신 단말로 착신 요청 신호를 전송하여 착신 단말이 응답하면 음성 메시지를 재생하며, 착신 단말이 응답하지 않아 착신 요청 신호의 경로가 다른 착신 대상으로 전환되면, 착신 요청 신호의 경로 전환 여부를 확인하여 음성 메시지 전송이 중단되도록 하는 음성 메시지 제어부;를 구비하는 음성 메시지 서버를 포함한다. The message service system of the present invention comprises a wired and wireless communication network interface; A user manager for storing and managing user information for transmitting a voice message in a database as the voice message and the destination terminal information are transmitted from the calling terminal; And storing and managing a voice message transmitted from the calling terminal together with the called terminal information in a database, searching for an access path to the called terminal with reference to the called terminal information, and then transmitting a call request signal to the called terminal through the called exchange. If the called terminal responds to play the voice message, and if the called terminal does not respond and the path of the incoming request signal is switched to another destination, the voice message to stop the transmission of the voice message by checking whether the incoming request signal is switched. It includes a voice message server having a control unit. 본 발명에 의하면 음성 메시지 전송 서비스에서, 착신 단말이 응답하지 않는 경우 다른 착신 대상에 음성 메시지가 저장되는 것을 차단함으로써, 착신 단말이 음성 메시지를 확인하기 위해 다른 착신 단말로 접속하지 않도록 할 수 있고, 이에 따른 통신 요금이 발생하는 것을 방지할 수 있다. According to the present invention, in the voice message transmission service, when the called terminal does not ...

Method and system for providing enhanced caller identification information

A method and apparatus permit handling of unwanted calls from callers such as telemarketers, when caller identification is provided. In one embodiment, the called party adds the caller identification information for the telemarketer to a personal list after receiving the unwanted call. Subsequent calls from the telemarketer are intercepted. In a second embodiment, the called party identifies the telemarketer by detecting the caller identification information before answering the call. By providing a screen listing indication, the caller identification information is added to the called party's personal list before the call is completed, permitting the call to be intercepted and while future calls from the telemarketer to be intercepted.

Administer calls transfer profile

创建对应于基于时间、位置和/或受叫方的在场状态的呼叫转移设置的呼叫转移简档。然后，基于相应的预定义呼叫转移简档激活不同的呼叫转移设置。允许用户基于一个或多个规则预先配置他们的呼叫转移简档。

Method and apparatus for monitoring surges in busy and no answer conditions in a communication network

A method and apparatus for enabling edge components, such as Border Element, to respond to access failures in a more intelligent manner by measuring the busy and/or no answer state conditions for attempted calls and generating alarms when these states reach a predetermined threshold is disclosed. In one embodiment, additionally capacity for handling a surge in certain traffic flow to various network elements, e.g. voice mail servers, can be automatically enabled when such alarms are received.

Methods and systems for inbound call control

An indication of an incoming call may be received at a call control unit communicatively coupled to, and/or resident within, a telephone. The indication may include identification information for the incoming call. It may be determined whether additional information regarding a caller associated with the identification information exists, and if so, a first operation may be performed on the incoming call responsively to the additional information, otherwise, a second operation may be performed on the incoming call responsively to an absence of the additional information. The additional information my include a user-configurable list of desired callers (e.g., a whitelist) and/or undesired callers (e.g., a blacklist). The additional information may also include caller identification information and/or a spam score. The first operation may be blocking the incoming call, forwarding the incoming call to a voice mailbox, transmitting the incoming call to the telephone, enabling the telephone to receive the incoming call, and/or answering the incoming call and then terminating the incoming call. In some embodiments, the first and/or second operations performed on the incoming call is/are user configurable.

Telephony services system with instant communications enhancements

An interactive telephony services system is provided with instant communications function. In accordance with some embodiments, presence information related to the availability of a called party to be contacted via instant communications affects the handling of telephone calls to the called party. In accordance with some embodiments, a telephone call may be connected to an instant communications client used by a called party.

Low cost migration to a VoIP system

A call management method includes receiving an incoming call and transferring the call to an intended recipient device. If the recipient device does not answer the incoming call, the call is transferred to an intranet gateway. If the intended recipient is logged on to the intranet or is otherwise accessible on the network, the intranet gateway determines the network location of the intended recipient and transfers the call to the intended recipient. If the intended recipient is inaccessible, the incoming call is transferred to a call recordation system.

Method for called party control of telecommunications network services

Call management method responsive to online presence in a network

A call management method that provides for handling, according to subscriber-designated preferences, an incoming voice call to the subscriber while logged on a network. When the subscriber occupies a line, the method includes activating an Internet presence server that determines online status by checking IP activity at the subscriber's IP address. If the subscriber is online and has indicated a preference to accept calls, a pop-up screen is activated at the subscriber's terminal to display menu options to handle the call, such as answering via VoIP, text-to-speech synthesis, forwarding the call to a specific number, or sending the call to voicemail. A voicemail message may also be sent to an e-mail account as an audio file or as a pager alert with short message text. Certain management features may be disabled dynamically in response to the on-line status of the subscriber.

Call completion via instant communications client

A system is disclosed for achieving completion of a telephone call by way of an instant communications client.

Messaging response system

A messaging response system is disclosed wherein a service providing system provides services to users via messaging communications. In accordance with an exemplary embodiment of the present invention, multiple respondents servicing users through messaging communications may appear to simultaneously use a common “screen name” identifier.

Call control system and method for targeting calls

The invention relates to a call controlling. In a method for controlling targeting calls, a targeting call is detected, which targeting call is pre-screened according to a set of rules, and whether a caller of said targeting call is not otherwise allowed, an importance of said targeting call is determined, by means of which importance call diverting is decided. The invention relates also to a device, to a calling device, to a system and to a computer program product.

Telephony services system with instant communications enhancements

Systems, methods and program products are disclosed for determining billable usage of a communication system (10) wherein services are provided via instant communications (14). In some embodiments, the present invention provides for authorizing the fulfillment of service requests based upon information pertaining to a billable account.

Setting phone profiles using calendar availability status

在一个实施例中，特定用户的可用时间可从该特定用户的在线日程表获取，并且基于被应用于可用时间的当前时间，当前的可用状态可以相应地被确定。这样，特定用户的电话配置属性可以基于当前的可用状态以及一个或多个电话配置属性策略来设置，电话配置属性策略定义了将根据特定可用状态来设置的基于电话的参数。

Calling-party-pays call processing for cellular and paging

An enhanced Calling Party Pays (CPP) or Paging Party Pays (PPP) system that enables 1) billing of calls originating from traditionally non-billable sources, 2) routing of incoming calls to voicemail if the caller does not wish to incur the additional charges, 3) allowing the caller to complete the call and charge the cellular (or paging) subscriber for additional air-time usage when the caller enters a PIN or security code, also referred to as a billing override code, and 4) allowing the caller to block CPP/PPP charges from being billed to the calling party.

Incoming call management in a push-to-talk communication system

A push-to-talk (PTT) communication system provides a destination subscriber (called party) with a flexible incoming call management feature in which an initial voice message associated with the initial PTT incoming call to the called party is temporarily stored at the communication application server and is not transmitted to the called party's mobile terminal. The called party is informed of an incoming call by an alert message from the communication application server causing the called party's mobile terminal to provide an alert. The called party may elect one of several options upon being alerted of an incoming call including transmitting a signal requesting the voice message be played.

System and method for managing messages in a packetized voice environment

A system and method are disclosed for managing messages in a packetized voice environment. A system incorporating teachings of the present disclosure may include a Voice over Internet Protocol (VoIP) telephone. The VoIP telephone may include an interface for communicatively coupling with a broadband network access device. The VoIP telephone may also include an answering machine module that is capable of initiating the answering of an incoming VoIP call, the playing of a recorded announcement to a calling party, and the saving of a message from the calling party. In some embodiments, the answering machine module may be integral with the VoIP telephone and the saved message may be stored on a local memory.

Method and apparatus for call handling signaling

A method for call handling comprising receiving, from a first device, an incoming call request directed to a second device, wherein the call request contains call handling information and transmitting an outgoing call request to the second device, wherein the outgoing call request is based at least in part upon the call handling information.