Apparatuses, computer-implemented methods, and computer program products for improved selection and provision of operational support data objects
Номер патента: CA3242610A1
Опубликовано: 06-07-2023
Автор(ы): Nathaniel RIPOLI, Rachita SINGH, Scott McKinley
Принадлежит: Assurant Inc
Опубликовано: 06-07-2023
Автор(ы): Nathaniel RIPOLI, Rachita SINGH, Scott McKinley
Принадлежит: Assurant Inc
Реферат: Embodiments of the present disclosure provide for identification and output of improved predicted operational support data object(s). Embodiments utilize particular data sets and data model implementations to identify and select predicted operational support data object(s) determined as associated with the highest confidence to assist in resolving a particular malfunction affecting a networked device in a dynamic home communications network. Such embodiments enable resolution of the malfunction, utilizing the predicted operational support data object(s), with improved success rates and without requiring performance of additional and/or alternative support processes.
Network server system, client device, computer program product and computer-implemented method
Номер патента: EP2882135A1. Автор: Georgios Passalis,Emanuele PROCACCIOLI,Pietro Martone. Владелец: Accenture Global Services Ltd. Дата публикации: 2015-06-10.